• Practice Leadership: Lead Revenue Cloud/Billing & AI Sales within the Solutions Engineering practice. You will develop strategies, mentor team members, and establish best-in-class pre-sales processes. • Go-to-Market Execution: Drive go-to-market efforts by positioning the firm as a premier partner for modern Salesforce Revenue Cloud Advanced/Billing, Sales Cloud, and Agentforce autonomous AI deployments. • Pre-Sales Excellence: Lead deep-dive pre-sales discovery sessions, gather complex billing/monetization requirements, and deliver compelling, value-driven demonstrations showcasing modern Revenue Cloud capabilities (including Salesforce CPQ, Subscription Management, and multi-attribute pricing engines). • AI & Sales Transformation: Architect and demonstrate comprehensive deal cycles that transcend core CPQ, incorporating Sales Cloud and Agentforce Sales/SDR agents to showcase how autonomous AI can automate pipeline generation, qualify leads, and streamline the entire quoting lifecycle. • Scoping & SOWs: Develop and deliver highly technical proposals, solution architectures, and Statements of Work (SOWs), ensuring scoping accuracy and market competitiveness. • Cross-Functional Bridge: Act as the technical liaison between sales, delivery, and product teams—streamlining customer sales responses, product improvements, and solution designs. • Product Innovation: Support product innovation by providing real-world field feedback to Salesforce product managers regarding Revenue Cloud features, Sales Cloud enhancements, and Agentforce behavior. • Continuous Learning: Stay at the absolute forefront of Salesforce ecosystem innovations, product releases, and next-generation autonomous AI capabilities to drive creative solutions for our clients.

• Practice Leadership: Lead Revenue Cloud/Billing & AI Sales within the Solutions Engineering practice. You will develop strategies, mentor team members, and establish best-in-class pre-sales processes. • Go-to-Market Execution: Drive go-to-market efforts by positioning the firm as a premier partner for modern Salesforce Revenue Cloud Advanced/Billing, Sales Cloud, and Agentforce autonomous AI deployments. • Pre-Sales Excellence: Lead deep-dive pre-sales discovery sessions, gather complex billing/monetization requirements, and deliver compelling, value-driven demonstrations showcasing modern Revenue Cloud capabilities (including Salesforce CPQ, Subscription Management, and multi-attribute pricing engines). • AI & Sales Transformation: Architect and demonstrate comprehensive deal cycles that transcend core CPQ, incorporating Sales Cloud and Agentforce Sales/SDR agents to showcase how autonomous AI can automate pipeline generation, qualify leads, and streamline the entire quoting lifecycle. • Scoping & SOWs: Develop and deliver highly technical proposals, solution architectures, and Statements of Work (SOWs), ensuring scoping accuracy and market competitiveness. • Cross-Functional Bridge: Act as the technical liaison between sales, delivery, and product teams—streamlining customer sales responses, product improvements, and solution designs. • Product Innovation: Support product innovation by providing real-world field feedback to Salesforce product managers regarding Revenue Cloud features, Sales Cloud enhancements, and Agentforce behavior. • Continuous Learning: Stay at the absolute forefront of Salesforce ecosystem innovations, product releases, and next-generation autonomous AI capabilities to drive creative solutions for our clients.

• Lead the design, development, and optimization of the Salesforce platform • Translate business requirements into scalable technical solutions • Drive best practices and ensure seamless integrations across systems • Customize and configure Salesforce objects, workflows, reports, dashboards, and page layouts • Implement Salesforce automation using Flows, triggers, Process Builder, and Apex classes • Collaborate with architects and stakeholders to design scalable and secure Salesforce solutions • Integrate Salesforce with external applications using REST/SOAP APIs, middleware, and ETL tools • Engage closely with product owners and business stakeholders to refine requirements

Title: Technical Architect, Salesforce Order Management (OMS), Canada Location: Canada remote Job Type Full time Job Description: OSF Digital is a leading digital transformation firm with a global footprint in 30+ countries and over 1500+ employees. Our passion is in helping businesses leverage commerce, marketing, sales, service, analytics, loyalty, and digital experience solutions. We are a rapidly growing team of diverse individuals passionate about performance, technology, and customer satisfaction. We are seeking an experienced Salesforce Order Management (OMS) Technical Architect to lead technical strategy, solution design, and architecture for large-scale retail and supply chain implementations. This role requires strong domain expertise, architectural leadership, and the ability to guide teams and clients through complex digital transformation initiatives. Responsibilities: - Act as the technical subject matter expert on Salesforce Order Management (OMS) on client projects. - Understand and analyze the client's existing technology landscape. - Conduct workshops with client teams to gather requirements and define end‑to‑end implementation architecture. - Provide technical guidance to project delivery teams, product engineering teams, and clients. - Own all technical escalations throughout the project lifecycle. - Define the architecture vision and roadmap to support the client's enterprise transformation. - Create detailed solution architectures, including integration recommendations, API/microservices enablement, cloud migration, and more. - Mentor and guide delivery and engineering team members. - Develop interface documents and mappings to ensure proper OMS integration. - Oversee software development plans with a focus on quality and delivery efficiency. - Participate in design reviews with clients and internal project teams. - Manage development planning, including training, skills evolution, and resource needs. - Demonstrate strong domain knowledge in retail and supply chain. - Stay up to date with new OMS features and ensure released functionality works as expected. - Act as a key member of the delivery team during implementation, facilitating design and requirements phases. - Advise customers on supply chain best practices and ensure alignment with OMS capabilities with minimal customization. Requirements Requirements: - Experience working with Salesforce Order Management System (platform or integrations). - Bachelor's degree in Computer Science or Engineering preferred. - Minimum of 3 years as a technical consultant or lead architect in supply chain systems or systems integration. - Proven experience in the retail industry with exposure to OMS, order fulfillment, and order management processes. - Strong plus: experience with Salesforce products such as Service Cloud or Salesforce Commerce Cloud. Benefits We are a rapidly growing team of diverse individuals passionate about performance, technology, and customer satisfaction. We are a work-from-anywhere company wherein most of our staff globally work remotely! What matters to us is not "where" you work, but "what" you deliver! OSF Digital places a key emphasis on work-life balance, employee satisfaction, and we strive to create a company culture that is innovative and open while empowering individuals to contribute in ways that positively impact us all. OSF Digital is proud to be an equal opportunity employer, where you can bring your whole self to work. Join an inclusive and passionate community of professionals who help bring about digital transformation for businesses around the world. At OSF Digital, we welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, color, religion, national origin, age, marital status, or any other protected category in any of the jurisdictions in which we conduct business. The company will provide accommodations to applicants, including those with disabilities, during the recruitment process, in accordance with applicable laws. This role has been categorized as a Remote position. "Remote" employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice which must be identified to OSF Digital. Employees may live anywhere in Canada, with limited exceptions. In certain cases, an employee in a remote-designated job may need to live in a specific region or time zone to support customers or clients as part of their role. Generally, the standard base pay range for this role is CA$150,000 to $200,000 annually. This base pay range is specific to certain locations and may not be applicable to other locations. In addition to a competitive base salary this position is also eligible for competitive benefits. Actual amounts will vary depending on overall profile, experience, and location.