BCD

BCD Travel helps companies travel smart and achieve more. We drive program adoption, cost savings, and talent retention through digital experiences that simplify business travel. Our 15,000+ dedicated team members service clients in 170+ countries as we shape a sustainable future for business travel. BCD’s leading meetings and events management and global consultancy services complete our comprehensive suite of solutions for all aspects of corporate travel. In 2024, BCD achieved US$22.9 billion in sales. For more information, visit www.bcdtravel.com . Get to know us by reading our blog and checking out our social media: Blog LinkedIn Instagram Facebook

Account Executive

Location

United States

Posted

1 day ago

Salary

$50K - $66K / year

Seniority

Mid Level

Job Description

Account Executive

BCD

Role Description In this role, you will be responsible for managing a portfolio of small to medium size accounts, inside account management, or supporting a Global Account Manager with one account in core client-facing responsibilities to include but not limited to: - Customer service - Data preparation and analysis - Business plan and customer metrics management - Client reviews - Reporting - Projects - Surveys - Technology As an Account Executive, you will: - Monitor customer feedback to identify and resolve issues - Review and resolve discrepancies, i.e. credit card reconciliation - Work with customers to either develop a business plan or support the execution of the plan, when applicable - Have experience in Quality/Account management methodology and Customer Service - Work with CRM tools and have thorough knowledge of appropriate technology enablers - Analyze and develop plans specific to client needs from a project experience standpoint Qualifications - History of working in a customer facing or expanded operational role in Energy, Resource and Marine Travel segment - Solid understanding of crew mobility services - Knowledge of project management and BCD Travel Products and Services - Extensive knowledge of travel industry dynamics obtained through agency or procurement experience as well as business analysis and financial acumen - Good command of the English language - Knowledgeable in travel industry client technology tools - College, Associate, or University degree or equivalent experience Benefits - Flexible working hours and work-from-home or remote opportunities - Opportunities to grow your skillset and career - Generous vacation days so you can rest and recharge - A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools - Travel industry professional perks and discounts - An inclusive work environment where diversity is celebrated Company Description BCD Travel helps companies travel smart and achieve more. We drive program adoption, cost savings and talent retention through digital experiences that simplify business travel. Our 15,000+ dedicated team members service clients in 170+ countries as we shape a sustainable future for business travel. BCD’s leading meetings and events management and global consultancy services complete our comprehensive suite of solutions for all aspects of corporate travel. In 2024, BCD achieved US$22.9 billion in sales. For more information, visit www.bcdtravel.com . Get to know us by reading our blog and checking out our social media: - Blog - LinkedIn - Instagram - Facebook

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