Kelly

Title: 14345 - Talent Supply Chain Consultant | (Remote | U.S.) Full Time Location: Remote USA Full-time Job Description: Our Talent Supply Chain Consultant role provides expertise to hiring managers for the facilitation of procuring the services of temporary and/or contract employees to meet a client’s current workforce needs. This role requires experience in overall workforce management in the labor market as well as familiarity with and ability to master procurement technology tools. The ability to manage client-facing interactions to drive consultations and provide guidance on different delivery solutions is a daily requirement of the Talent Supply Chain Consultant role. Responsibilities Program and Operational Support: - Full-cycle recruitment for a variety of positions. Consultative approach to hiring managers and candidates - Perform consultation call with hiring managers to assess needs and determine best sourcing strategies to ensure acquisition of the best talent. Utilization of procurement technologies to facilitate the fulfillment of role and move requisition through client’s internal processes. - Provide complete and thorough information and data points to supply chain via both documentation and consultation conference calls. - Monitor daily progress of requisition and follow up accordingly. - Utilize candidate assessment and selection techniques when reviewing resumes to ensure only the best match is shortlisted. - The Talent Supply Chain Consultant supports the financial processes related to timecard & expense management,invoicingand corrections. - Coordinate and schedule interviews for hiring managers. - Negotiate bill rates to ensure that they are aligned with current market rates. - Maintain discipline of execution by staying focused on market goals and objectives; manage time and competing priorities; be committed to Kelly process, technology, and documentation requirements; and taking the initiative to learn and fully understand the client’s needs and skills required for open roles being managed. - Ability to manage multiple situations effectively while multitasking andmaintaina sense of urgency and attention to detail Client, Program and Supplier Management - Ensure Key Performance Indicators (KPI) and Service Level Agreements (SLA)objectives are met by taking an active role in continuous improvement and service delivery. - Utilize bill rate benchmarking data and competitive bidding to ensure cost containment for the customer. - Build customer and supplier relationships through professional rapport, consistent follow-up, and maintaining contact and ongoing communication. - Proactively identify service delivery issues and provide appropriate and timely solutions. - Act as a liaison with Suppliers to resolve daily operational issues. Escalate as appropriate. - Utilize both client and market data to provide guidance to and set expectations for realistic recruiting cycle timelines. - Possess an innate ability to know what needs to be done and takes initiative to perform those tasks without being asked or told. The ability to work independently and be a decision maker is imperative. Technology Support - Develop a thorough understanding of functionality and capabilities of procurement tools used to deliver KellyOCG’s MSP solution. - Support Technology updates by providing overview of new functionality to both client and supplier as necessary. - Develop strong knowledge of technology in order to be able to operate efficiently and troubleshoot simple issues when client or Suppliers escalate. Requirements: - Must have a recruitment background or equivalent. Work experience in temporary labor, service-level, and/or customer service industry. - Candidate must demonstrate an ability to multitask, an attention to detail, excellent communication skills (both in one-on-one and in group settings, with both internal and external audiences), and a technical proficiency(e.g., MS Office, internet, VMS tools). - Proven experience in creating and developing strategic relationships that promote positive client and employee engagement. - Possess data entry, analytical, and organizational skills. - Ability to see interrelationships of data/ideas. Can assess a candidate against criteria, use of program data to educate customer, suppliers, and drive change. - Previous people management expertise is preferred but at a minimum candidate must demonstrate the ability to develop this skill. - Bachelor’s degree or certification in Business/Human Resources or equivalent experience. - 3-5 years of relevant experience. Base pay range for this position is $60,000 to $68,000 per year.  Final annual compensation will be based on experience and may vary by geographic location

Title: 14397 – Talent Supply Chain Consultant | Egypt (Remote) Location: Egypt or Israel Remote Full time Join our international MSP Team immediately for a home office-based assignment in Egypt or in Israel! As a Talent Supply Chain Consultant, you will manage end-to-end MSP processes, including manager interactions, CV screening, and supplier engagement to ensure candidates meet our clients’ needs. You’ll work according to client global standards, attracting and retaining top talent to deliver a seamless, professional experience for both hiring managers and suppliers. As a Talent Supply Chain Consultant for our client, you will be accountable for: - Sourcing & Attraction: - Conduct full-cycle recruitment for various positions per client process. - Use diverse sourcing methods (e.g., spotlight calls, supplier updates). - Build and maintain relationships with clients and suppliers. - Selection: - Screen resumes/applications to identify qualified candidates. - Shortlist candidates in line with standard process. - Organize interviews with hiring managers. - Collaboration: - Partner closely with hiring managers to understand staffing needs. - Advise managers on recruitment best practices. - Participate in internal, client, and supplier meetings to drive recruitment strategies. - Offer Management: - Prepare and extend job offers. - Negotiate offer terms per client requirements. - Coordinate with HR for smooth onboarding. Skills and Experience required: - Recruitment background or equivalent experience. - Experience in staffing and recruiting, temporary labor, service level, and/or customer service industries. - Strong knowledge of recruitment is best practices. - Excellent communication and interpersonal skills. - Ability to work independently and as part of a global team. - Exceptional organizational and time management skills. - Industry-specific recruitment experience. - Technical proficiency (MS Office, VMS tools). - Professional-level proficiency in Arabic and English is required.

Title: 14392 - Talent Supply Chain Consultant | (Remote | U.S.) In House Temporary Location: Remote USA Full time Our Talent Supply Chain Consultant role provides expertise to hiring managers for the facilitation of procuring the services of temporary and/or contract employees to meet a client’s current workforce needs. This role requires experience in overall workforce management in the labor market as well as familiarity with and ability to master procurement technology tools. The ability to manage client facing interactions to drive consultations and provide guidance on different delivery solutions is a daily requirement of the Talent Supply Chain Consultant role. Responsibilities Program and Operational Support: - Full-cycle recruitment for a variety of positions. Consultative approach to hiring managers and candidates - Perform consultation call with hiring managers to assess needs and determine best sourcing strategies to ensure acquisition of the best talent Utilization of procurement technologies to facilitate fulfillment of role and move requisition through client’s internal processes. Provide complete and thorough information and data points to supply chain via both documentation and consultation conference calls. - Monitor daily progress of requisition and follow up accordingly. - Utilize candidate assessment and selection techniques when reviewing resumes to ensure only the best match is shortlisted. - The Talent Supply Chain Consultant supports the financial processes related to timecard & expense management, invoicing, and corrections. - Coordinate and schedule interviews for hiring managers. - Negotiate bill rates to ensure that they are aligned with current market rates. - Maintain discipline of execution by staying focused on market goals and objectives; manage time and competing priorities; be committed to Kelly process, technology, and documentation requirements; and taking the initiative to learn and fully understand the client’s needs and skills required for open roles being managed. - Ability to manage multiple situations effectively while multitasking and maintain a sense of urgency and attention to detail Client, Program, and Supplier Management - Ensure Key Performance Indicators (KPI) and Service Level Agreements (SLA)objectives are met by taking an active role in continuous improvement and service delivery. - Utilize bill rate benchmarking data and competitive bidding to ensure cost containment for the customer. - Act as a liaison with Suppliers to resolve daily operational issues. Escalate as appropriate. - Contribute consultative input and client requirementexpertiseto annual supplier summit. - Utilize both client and market data to provide guidance to and set expectations for realistic recruiting cycle timelines. - Possess an innate ability to know what needs to be done and takes initiative to perform those tasks without being asked or told. The ability to work independently and be a decision maker is imperative. Technology Support - Develop thorough understanding of functionality and capabilities of procurement tools used to deliver KellyOCG’s MSP solution. - Support Technology updates by providingoverviewof new functionality to both client and supplier as necessary. - Develop strong knowledge of technologyin order to be able to operate efficiently and trouble-shoot simple issues when client or Suppliers escalate. Requirements: - Must have Recruitment background or equivalent. Work experience in temporary labor, servicelevel and/or customer service industry. - Candidate mustdemonstratean ability to multitask, an attention to detail, excellent communication skills (both in one-on-one and in group settings, with both internal and external audiences), and a technicalproficiency(e.g., MS Office, internet, VMS tools). - Proven experience in creating and developing strategic relationships that promote positive client and employee engagement. - Possess data entry, analytical, and organizational skills. - Ability to see interrelationships of data/ideas. Can assess a candidate against criteria, use of program data to educate customer,supplierand drive change. - Previous people management expertise is preferred but at a minimum candidate mustdemonstratethe ability to develop this skill. - Bachelor’s degree or certification in Business/Human Resources or equivalent experience. - 3-5 years of relevant experience. Base pay range for this position is $28 – $33 per hour.  Final hourly compensation will be based on experience and may vary by geographic location.

Title: Procurement Specialist | U.S. (Remote) Location: US Full time KellyOCG (Outsourcing and Consulting Group, a division of Kelly Services) is currently seeking a services procurement professional with a strong background in procurement operations and Statement of Work (SOW) program management to support clients. This position focuses on program service delivery and driving operational excellence for a key Managed Service Provider (MSP) program. Position Overview: The role is responsible for supporting successful service delivery and building and maintaining strong relationships with key client stakeholders and suppliers across all levels of the client organization. The global KellyOCG Services Procurement Center of Excellence team will support this position, assisting with continuous improvement initiatives, supply chain strategy and optimization efforts, and ongoing procurement consultation. Key Focus Areas: - SOW Lifecycle Management Optimization: Efficient management of the supplier statements of work from Procure-to-Pay. - Client Relationship Management: Building and maintaining relationships across Client business and procurement stakeholders. - Supplier Management: Overseeing contract administration activities. - Operational Excellence: Ensuring the program meets contractual Service Level Agreements (SLAs) and Key Performance Indicators (KPIs). Roles and Responsibilities: This position will provide operational support and consultation to support the ongoing service delivery of KellyOCG-managed services procurement programs. Key responsibilities include: - Digitizing SOWs into Vendor Management Systems (VMS) - Supporting supplier onboarding strategies and handling escalations - Facilitating and monitoring SOW engagement life cycle management within VMS, including: - Creating new requests - Facilitating change orders - Monitoring payments - Onboarding and offboarding suppliers and workers - Translating service requirements into a digital SOW within a client’s VMS - Sourcing new suppliers - Consulting with client stakeholders to determine appropriate paths for engaging talent, guiding managers to proper buying channels, and ensuring compliance with company guidelines - Establishing and managing relationships among Suppliers, Client Managers, Procurement, and other stakeholders - Acting as a cooperative and contributing team member to ensure a high level of service is always offered to customers, suppliers, and program stakeholders Essential Skills, Knowledge, and Experiences: - High School diploma and BA/BS or equivalent experience in Procurement, Technical, or Business-related field - 3 years’ experience in Procurement or an Operations role processing Statements of Work - Prior experience with VMS tools such as SAP Fieldglass/Beeline/VNDLY or procurement systems like SAP Ariba. - Proficient in developing professional relationships with clients and suppliers - Excellent communication skills, including verbal, written, and listening - Strong problem-solving abilities - Ability to prioritize and effectively handle multiple tasks with attention to detail - Ability to work effectively in a fast-paced, evolving team environment - Demonstrated initiative and self-motivation - Efficient time management skills - Functional PC and internet skills, including MS Word, Excel, PowerPoint, and other web-based tools - Fluency in reading, writing, and speaking English is a must The annual base pay for this position is listed below. Final compensation will be based on experience and may vary by geographic location. $61,575– $82,100

Title: Executive Coach (Temporary - Virtual) Location: US Job Description: Full time Our Director / Senior Director, Executive Coaching & Leadership Advisory serves as a strategic advisor and executive coach to C-suite executives and senior leaders, driving leadership effectiveness and enterprise performance. The interim / temporary role leverages deep expertise in organizational psychology, assessment science, and leadership dynamics to shape leadership strategy, enhance talent outcomes, and enable business growth and transformation. This leadership position, reporting into the VP of People Strategy & Experience, also plays a key role in shaping enterprise leadership strategy and coaching standards. Responsibilities: - Provide high-impact 1:1 and team coaching to C-suite executives and senior leaders, focused on performance, leadership effectiveness, and enterprise impact - Administer and interpret psychometric and leadership assessments (e.g., Hogan, MBTI), translating insights into development strategies and actionable plans - Partner with HR and executive leadership to align coaching and leadership development with business priorities, workforce strategy, and succession planning - Lead the design of our enterprise-wide coaching strategy, frameworks, and governance to ensure scalable, consistent, and equitable delivery - Drive leadership and organizational effectiveness initiatives, including leadership development, culture transformation, and change management - Deliver data-informed insights on leadership capability, engagement, and organizational health to inform decision-making - Advise and mentor internal coaches and stakeholders to promote best practices in coaching and development - Serve as a trusted advisor on complex leadership, team, and organizational challenges - Continuously advance capability by staying current on emerging research, industry trends, and best practices in leadership development, assessment methodologies, and executive coaching - Apply innovative insights to evolve coaching approaches and measure impact, effectiveness, and return on investment Knowledge, Skills, & Experiences: - Advanced degree in industrial / organizational psychology, organizational psychology, clinical psychology, or related field; PhD preferred - 12–15+ years of experience in organizational development, including executive coaching and leadership consulting - Active certifications in psychometric and leadership assessments, including Hogan, MBTI, and ICF (PCC or MCC) - Proven experience coaching C-suite executives and senior leaders within global, complex, matrixed Fortune 500 environments - Deep expertise formulating and implementing strategy, coaching teams, and launching programs focused on building core capacity and workforce sustainability - Proven ability to cultivate strong relationships, establishing trusted and credible partnerships that drive performance and create meaningful collective impact - Strong business acumen with the ability to influence and build credibility at the executive level - Executive presence with the ability to operate strategically and deliver hands-on impact Base pay rate for this position is $12,500/month. Final monthly compensation will be based on experience and may vary by geographic location.

Title: 14333 – MSP Account Manager (Remote | U.S.) Location: US Remote Full time Kelly’s Account Manager is responsible for: - Execute and manage contingent workforce programs for multiple clients across industries, fulfilling project needs through effective supplier and vendor sourcing channels. - Oversee program P&L operations for multiple MSP accounts, ensuring targeted profitability and return on sales are achieved. - Maintain hands-on proficiency with VMS tools (IQNavigator, Fieldglass, Beeline, VNDLY) and MSP/CWO operations tools for program management, reporting, and real-time issue resolution. - Provide strong leadership and team management, inspiring and guiding account management teams to achieve targets, collaborate effectively, and grow professionally. - Deliver exceptional customer service by anticipating client needs, implementing value-added solutions, and ensuring satisfaction and loyalty. - Strong attention to detail, ensuring accuracy in data capture and presentation. - Ability to work effectively with peers and stakeholders at all levels to build efficiencies, foster a collaborative team environment, and grow relationships. Essential Skills, Knowledge & Experiences: - 7+ years’ experience managing staffing or workforce solutions accounts, including account growth and expansion - Proven track record in complex client environments involving MSP or multi-vendor programs - Advanced proficiency in VMS platforms such as IQNavigator, Fieldglass, Beeline, and VNDLY - Strong financial acumen with the ability to analyze performance and develop growth strategies - Demonstrated leadership and client-facing skills, with expertise in team management and conflict resolution The annual base pay for this position is $73,875 to $98,500 per year. Final compensation will be based on experience and may vary by geographic location.

Title: Financial Coordinator, Portugal (remote) Location: PT Full time Join our Financial Planning & Analysis team for a home office-based assignment in Portugal! We are seeking a highly motivated individual to join our Financial Planning & Analysis team. This role is part of a small group responsible for maintaining various financial reporting systems to ensure accuracy and consistency in reporting, as well as supporting other ad hoc projects. The Financial Coordinator is accountable for: - Review and approve cost center requests to support the business while enforcing standards. - Maintain data logs and reconcile activity across systems. - Interface with developers to discuss needs, troubleshoot issues, and advocate for users. - Serve as a subject matter expert to answer questions, train new users, and review and design process changes. - Perform ad-hoc analysis and special projects as required, contributing to continuous improvement initiatives. - Increase productivity by developing automated applications and coordinating information requirements. - Collaborate with cross-functional teams to support budgeting, forecasting, and strategic planning, ensuring alignment with organizational goals. - Assist in system implementation projects. - Drive process improvements and leverage technology, including artificial intelligence (AI), to enhance capabilities. - Ensure compliance with corporate financial policies and internal controls. Essential Skills, Knowledge, and Experience: - Minimum of 3 years of experience in a similar position (or in Financial Analyst role). - Bachelor’s degree in Finance or Business is required. - Professional-level proficiency in English is required. - Great interpersonal and communication skills, both oral and written. - Strong analytical and problem-solving skills. - Excellent organizational and project management skills. - Proficient in using Microsoft Excel and PowerPoint. - Experience with IBM Planning Analytics (TM1) is a plus.

Title: Strategic Communications Lead | Houston, TX (Remote) Location: Houston TX US Full time KellyOCG is partnering with a Fortune 50 energy client on a large-scale enterprise transformation program. We are seeking a Sr Change Management Consultant to lead strategic communications across the program. You will develop and drive the communication and change management strategy, ensuring all stakeholders — including HR leadership, Procurement, hiring managers, suppliers, and contingent workers — understand upcoming changes, their impacts, and the actions required of them. Our Sr Change Management Consultant is accountable for: - Developing and recommending communication strategies including stakeholder personas, messaging frameworks, channel mix, and timing aligned to program milestones and releases - Creating and maintaining communication plans and roadmaps, partnering with program leadership and the central communications team to ensure consistency and a unified voice - Developing and delivering targeted communications (emails, presentations, updates) tailored to diverse stakeholder groups - Leading the redesign and ongoing evolution of the program’s stakeholder-facing site: rationalizing content, simplifying navigation, and improving the user experience - Evaluating how communication channels work together and defining the role of each within the broader communications ecosystem - Delivering stakeholder presentations and developing supplemental training materials to reinforce key changes and support readiness - Defining and tracking communication effectiveness measures; gathering stakeholder feedback and adjusting strategies based on insights - Proactively identifying communication risks, gaps, and stakeholder impacts; recommending mitigation strategies and additional interventions - Coordinating across stakeholders to gather system updates, business context, and operational details; synthesizing inputs into clear, audience-appropriate messaging Essential Skills, Knowledge & Experiences: - 5+ years of experience in change management, strategic communications, or stakeholder engagement within large-scale programs - Proven ability to develop communication strategies and plans for complex, multi-stakeholder transformation initiatives - Experience creating and delivering targeted communications across multiple channels and audience segments - Track record of leading content strategy or site redesign efforts to improve stakeholder experience - Proficiency in change management methodologies such as ADKAR, Prosci, or Kotter’s 8-Step Process - Experience with content management platforms (e.g., SharePoint, ServiceNow) for stakeholder-facing site management - Exceptional written and verbal communication skills with the ability to tailor messaging from frontline workers to senior executives - Strategic thinker who connects communication plans to program objectives and business outcomes - Highly organized with the ability to manage multiple concurrent deliverables across stakeholder groups - Collaborative and relationship-driven, with a natural ability to coordinate across diverse teams Preferred Experience: - Prosci or equivalent change management certification - Experience in Managed Service Provider (MSP) or contingent workforce programs - Background in communications for ERP, VMS, or workforce management system rollouts - Knowledge of HTML, SharePoint, or ServiceNow for supporting site updates - Experience with UX writing, information architecture, or user-centered content design Base pay range for this position is $73,875 - $98,500 per year. Final annual compensation will be based on experience and may vary by geographic location.

Title: 14391 - Data & Analytics Lead | Houston, TX (Remote) Location: Houston, TX, US Full time Remote KellyOCG is partnering with a Fortune 50 energy client on a large-scale enterprise transformation program. We are seeking a Sr Business Analyst with deep data and analytics expertise to serve as the project-based Data & Analytics Lead. In this role you will partner with the client’s analytics leadership to evaluate, plan, and implement how dashboards and reporting evolve through a multi-year transition. Our Sr Business Analyst – Data & Analytics is accountable for: - Reviewing current dashboards, reporting logic, data sources, and dependencies to define requirements that support the transition state - Partnering with the client’s Data & Analytics Lead to co-develop how dashboards and reporting should evolve through transition into steady state - Providing technical feasibility input, dependency mapping, risk identification, and execution approach during transition planning - Conducting impact assessments on existing dashboards and reporting related to platform changes, data model modifications, and taxonomy updates - Executing dashboard enhancements beyond base scope: updating reporting logic, calculations, structures, and designs to support evolving needs - Identifying gaps between current-state dashboards, platform-delivered reporting, and business needs — then developing and implementing solutions - Ensuring dashboards are tested, validated, accurate, and structured to maintain stability during transition without disrupting business continuity - Preparing comprehensive handoff documentation including technical specifications, data source mappings, calculation logic, known dependencies, and recommended maintenance procedures Essential Skills, Knowledge & Experiences: - 5+ years of experience in data analytics, business intelligence, or reporting within enterprise environments - Hands-on experience designing, building, and enhancing dashboards and reports in Power BI, Tableau, or similar tools - Strong SQL skills for data querying, validation, and analysis - Strong analytical skills with the ability to assess data models, reporting logic, and upstream/downstream dependencies - Experience conducting impact assessments and translating strategic requirements into technical execution plans - Familiarity with data governance frameworks, ETL processes, and documentation standards - Strong communicator who can translate technical findings into clear, business-friendly language - Detail-oriented with a commitment to data accuracy and quality - Collaborative approach to working within a matrixed, multi-stakeholder environment - Self-directed and able to manage multiple priorities in a fast-paced program Preferred Experience: - Experience with Beeline, SAP Fieldglass, or similar VMS/contingent workforce platforms - Familiarity with cloud data platforms or enterprise data hubs - Background in managed service provider (MSP) or contingent workforce programs - Experience with data migration or platform transition projects Base pay range for this position is $73,875 - $98,500 per year. Final annual compensation will be based on experience and may vary by geographic location.

Title: Head of Marketing (Virtual) Location: Troy MI US Full time Our Head of Marketing is the steward of Kelly’s brand identity and market presence — driving pipeline contribution, deepen customer and candidate relationships, and position Kelly as the authority in specialty talent solutions. Reporting to the Chief Growth Officer, this executive will lead an integrated marketing function spanning brand strategy, demand generation, digital marketing, content, communications, and marketing technology. The successful candidate will bring a rare combination of brand vision and revenue discipline — capable of elevating Kelly’s market narrative while delivering measurable pipeline impact for the business. Responsibilities: Brand Strategy & Market Positionin - Own Kelly’s enterprise brand strategy, identity, and guidelines - Lead competitive intelligence and market landscape analysis - Develop and maintain the external brand narrative and messaging architecture, and represent Kelly’s brand at industry forums and strategic events Demand Generation & Pipeline - Drive integrated demand generation across digital and traditional channels - Own marketing’s contribution to revenue pipeline and targets - Oversee content strategy, SEO, and digital marketing execution - Define and track marketing KPIs and ROI accountability frameworks Communications & MarTech - Lead internal and external communications strategy - Own the marketing technology stack and data/analytics infrastructure that powers insight-driven decision-making - Manage agency, media, and creative partner relationships to deliver consistent, high-quality execution Employer Brand & Talent Attraction - Partner with HR and People leadership to build and sustain a differentiated employer brand that supports talent attraction across Kelly’s workforce and candidate communities - Develop messaging platforms that resonate with both clients and prospective talent Market Research & Competitive Intelligence - Build Kelly’s market research capability — establishing ongoing mechanisms for customer insight, competitive monitoring, and industry trend tracking - Translate research into actionable implications for brand, product positioning, and go-to-market strategy Product Positioning & Go-to-Market Partnership - Collaborate closely with the VP, Head of Product Development on pricing, packaging, and launch positioning - Ensure marketing execution is tightly coordinated with product milestones and that Kelly’s market narrative evolves in step with the product portfolio Knowledge, Skills, and Experiences: - 15+ years of progressive marketing leadership experience with an integrated background spanning brand, demand generation, and digital marketing — ideally within a B2B services, staffing, or enterprise solutions environment - Experience building or significantly transforming a marketing function, with documented success connecting marketing investment to revenue outcomes - Equally comfortable setting brand strategy and reviewing pipeline dashboards; CEO-adjacent visibility and presence - Strong instinct for market storytelling and operational discipline to run a results-oriented marketing function - Experience integrating employer brand and talent marketing into the broader marketing remit - Commands presence in the boardroom and in front of clients or media — articulating a compelling market narrative for Kelly with authority, clarity, and credibility across diverse audiences - Leverages modern marketing technology and data infrastructure to drive decision-making, personalize customer engagement, and continuously improve campaign performance - Partners naturally across product, sales, people, and business unit leadership — elevating marketing from a support function to a strategic growth enabler Location: Virtual / Remote Travel: As required by business needs Base pay range for this position is $250,000 – $300,000 per year. Final annual compensation will be based on experience and may vary by geographic location. Compensation package and benefits applicable to the position – understanding that each person has unique professional and personal needs focused on your total well-being.