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Keywords Studios

International technical and creative services provider to the global video games industry and beyond.

Senior Business Development Manager – Globalize Service Line

Business Development RepBusiness Development RepFull TimeRemoteSeniorTeam 10,001+Since 1998H1B No SponsorCompany SiteLinkedIn

Location

California + 2 moreAll locations: California | Oregon | Washington

Posted

15 days ago

Salary

0

Seniority

Senior

Bachelor Degree7 yrs expEnglish

Job Description

Senior Business Development Manager – Globalize Service Line

Keywords Studios

• We’re looking for a strategic, proactive, and results-driven **Senior Business Development Manager** to lead and elevate our Client Engagement initiatives. • In this role, you’ll own key client relationships and partner with executive stakeholders to maximize account retention, drive revenue growth, and ensure an outstanding client experience. • Serve as the primary strategic partner and escalation point for key client accounts, ensuring long-term satisfaction and high-touch support. • Lead and facilitate client meetings, check-ins, and follow-ups. • Analyze and synthesize complex client performance data, feedback, and market trends to deliver actionable insights and strategic recommendations. • Oversee cross-functional alignment, partnering closely with internal leadership (Implementation, Production, Sales, Marketing, Engineering) to streamline operations and resolve critical client challenges. • Help maintain strong client relationships through consistent communication. • Monitor key metrics (usage, satisfaction, engagement) to identify risks and opportunities. • Support renewal processes with relevant data and documentation. • Identify clients suitable for testimonials or case studies in collaboration with marketing. • Assist onboarding and implementation teams to ensure smooth client transitions. • Support identifying growth opportunities within existing accounts. • Gather and share client feedback to improve products and services. • Contribute to internal documentation and reporting for continuous improvement.

Job Requirements

  • Bachelor’s degree in Game Design, Business, Product Management, or a related field (MBA or equivalent experience is a plus).
  • 7 to 10+ years of progressive experience in sales, project management, account management, or business development, preferably in a solutions-oriented environment.
  • Familiarity with CRM software (e.g., Salesforce, HubSpot).
  • Located in the US West Coast / Pacific Time Zone.
  • Highly organized with strong attention to detail and follow-through.
  • Experience with project management is a plus.
  • Ability to build networks and develop relationships across different markets.
  • Exceptional verbal and written communication and presentation skills.
  • Proactive problem-solver with the ability to navigate ambiguity and manage high-pressure situations.
  • Strong sense of accountability and dependability, with the ability to work both independently and as part of a team.

Benefits

  • As this is a remote position, benefits may vary depending on the employing entity and the candidate’s country/state of residence.
  • Please note that only shortlisted candidates will be contacted due to the high volume of applications.
  • Keywords Studios is committed to fair and ethical hiring practices.
  • We expect candidates to conduct themselves with honesty and to participate in all applications and interviews independently, presenting their own knowledge and experience.
  • Candidates should refrain from using AI assistance or third-party tools or services that could influence, capture, or otherwise interfere with the authenticity of the assessment process.
  • By providing your information in this application, you understand that we will collect and process your information in accordance with our Applicant Privacy Notice.

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