Safeguard Global

• Manage end to end payroll cycle for Safeguard Global’s workers payroll post onboard for South Korea. • Maintain high knowledge on all of the company's payroll policies and governmental regulations impacting payroll preparation. • Investigate and correct payroll reports identifying out of balance payroll. • Perform necessary review and approve payroll reports against housed information and client input. • Maintain on periodic basis KPI, internal reporting, payroll schedule and master payroll input. • Ensure accurate and timely processing of payroll payment to workers. • Working with clients to obtain/relay expert in-country requirements during workers life cycle. • Monitor and maintain employee data, Ensure all employee records are up to date before the payroll processing. • Point of contact for workers queries. • Manage the funding/billing process for payroll completing charging sheet and generating sales invoices. • Maintain and store all relevant worker documentation through the life cycle of employment as per in country compliance and record keeping guidelines. • Manage any changes in employment contracts, changes after initial onboard such as salary changes or benefits provided. • Ensure timely responses to queries received from workers, internal support teams, ICP/ICE and clients. • Work through compliant offboards for all workers whether on Indefinite or Fixed Term Contracts, this could be voluntary terminations or involuntary. • Ensure background checks are completed as requested if not finalised prior to first payroll through Implementation.

• Convert inbound, marketing-sourced, and BDR-generated leads into qualified pipeline and closed business. • Conduct high-impact discovery sessions to diagnose customer needs and align solutions. • Drive urgency and momentum through thoughtful follow-up, objection handling, and value articulation. • Source additional opportunities through targeted outbound prospecting. • Maintain a self-generated motion to ensure consistent pipeline health and personal ownership. • Own the complete sales process from discovery through close. • Lead negotiations and guide prospects confidently through the buying journey using a value-selling approach. • Maintain accurate forecasts and pipeline visibility through Salesforce. • Consistently inspect deal health and take action to de-risk and accelerate opportunities. • Partner tightly with Marketing to optimize lead quality, attribution, and conversion. • Work alongside BDRs to maximize outbound effectiveness and ensure strong handoff between qualification and closing. • Collaborate with Solutions Consulting and Customers teams for seamless deal execution. • Self-assess performance and seek out coaching and enablement. • Continuously refine selling skills and business acumen.

Role Description The HR Services Advisor is a pivotal role supporting our global clients in navigating HR processes. The HR Services Advisor will act as the main point of contact for HR inquiries throughout the worker life cycle, collaborating closely with the local HR Services Manager and various global teams to ensure smooth onboarding, legal compliance, and effective support for complex HR projects. - Act as the main point of contact for HR-related inquiries throughout the worker life cycle. - Support the delivery of HR processes, including handbooks, policies, and procedures. - Ensure legal compliance in all aspects of HR operations. - Assist in developing and maintaining various employment contracts. - Collaborate with the HR Services Manager on complex HR projects/issues. - Contribute to offboarding processes, including voluntary & involuntary exits and retirements. - Identify gaps in processes and recommend/implement changes to mitigate risks. - Offer support in payroll-related tasks as needed. Qualifications - 1+ year of relevant Local Labor Law/HR experience. - Exposure to employee lifecycle processes (onboarding, offboarding, leave management, etc.). - Strong working knowledge of local labor laws, employment practices, and HR compliance - UK & Ireland experience preferred. - Ability to work independently and collaboratively in a fast-paced environment. - Excellent verbal and written communication skills are essential for interacting with employees, management, and external stakeholders. Fluent in English (additional language skills are a plus). - Attention to detail, organizational skills, and resilience. - High level of accountability and initiative. - Deadline-oriented with experience in Zendesk or any ticketing system (advantageous). - Customer service focus. Benefits - Autonomy and Flexibility (work in any way): Remote first, with the flexibility to include life needs like school runs and gym breaks in your schedule, all while maintaining a high standard of work. - Generous leave: Enjoy a competitive leave package including paid bonding leaves for new additions to your family. - Make a difference: Get 2 paid charitable days off to contribute to causes you believe in. - Corporate bonus/SIP: All Guardians are eligible for our annual bonus scheme or sales incentive plan. - International environment: Grow your network internationally and collaborate across the world. Interact, discover cultures, and tap into local expertise. - Human centered culture: We emphasize the people factor in everything we do. Our nurturing culture ensures your ideas reach our leaders and your contributions get the recognition they deserve. - Learning: We support your continuous growth by providing access to 2 learning platforms, where you can learn at your own pace.

Role Description The key responsibilities of the Payroll Coordinator will include managing the life cycle of each worker's employment with Safeguard Global. Key priorities for this position include: - Day to day query management. - Ensure smooth, efficient, and compliant payroll processing for our clients working closely with internal/external providers. - Generation of sales invoices and ensuring timely and accurate worker payments. How you will make a difference: - Manage end to end Australian payroll cycle for Safeguard Global’s workers payroll post onboard. - Maintain high knowledge on all of the company's payroll policies and governmental regulations impacting payroll preparation. - Investigate and correct payroll reports identifying out of balance payroll. - Perform necessary review and approve payroll reports against housed information and client input. - Maintain on periodic basis KPI, internal reporting, payroll schedule, and master payroll input. - Ensure accurate and timely processing of payroll payment to workers. - Work with clients to obtain/relay expert in-country requirements during workers life cycle. - Monitor and maintain employee data; ensure all employee records are up to date before payroll processing. - Point of contact for workers queries. - Manage the funding/billing process for payroll completing charging sheet and generating sales invoices. - Maintain and store all relevant worker documentation through the life cycle of employment as per in-country compliance and record keeping guidelines. - Manage any changes in employment contracts, changes after initial onboard such as salary changes or benefits provided. - Ensure timely responses to queries received from workers, internal support teams, ICP/ICE, and clients. - Work through compliant offboards for all workers whether on Indefinite or Fixed Term Contracts, this could be voluntary terminations or involuntary. - Ensure background checks are completed as requested if not finalized prior to first payroll through Implementation. Qualifications - Two to three years of working experience in Australian payroll. - Established knowledge of payroll concepts, local payroll legislation for supported countries. - Excellent written and oral communication skills in local language and English. - Ability to problem solve, strong attention to detail/analytical skill – should be able to identify, resolve and mitigate issues. - Ability to multi-task and prioritize workload. - Self-directed individual with initiative. - Good attention to detail and excellent organization skills. Benefits - Autonomy & Flexibility (Work in Any Way): Be supported with as much flexibility as possible. - Bonding Leave: Enjoy paid leave to bond with your new family member. - 2 Charitable Days: Contribute to causes you believe in. - Reward & Recognition Program: Be rewarded for your success and championing our values. - Corporate bonus/SIP: All Guardians are eligible for our annual bonus scheme or sales incentive plan. Company Description Safeguard Global is….Global! With offices worldwide, we help 1500+ companies hire, manage, and pay employees in 170+ countries. It's all about people! Join us to meet diverse folks, explore new cultures, and connect with amazing folks from around the globe.

Role Description Become part of a remote and hybrid first*, global company spanning across the Americas, Europe, and Asia for A Job That Works for You. You will become among 2000+ Guardians worldwide, embracing YOUR unique approach to work. Our vision of the future of work is “Work In Any Way” which offers flexibility for where you work, empowering you to define your ideal work environment, unbound by traditional notions of what work should look like. Most importantly, it puts people first! The Director, GTM Technology owns the systems, data, and processes that power our full marketing and sales funnel — from first website touch through lead capture, scoring, routing, and nurture, to handoff to a BDR or Global Sales Advisor. You are the architect of how our tools connect: - Apollo - Chili Piper - Nooks - Salesforce - Zapier - Pardot Must operate as one cohesive system, with clean data and no dropped leads. You will lead a team of three Marketing Technology Managers and partner closely with Sales Ops and BDR leadership. The ideal candidate is obsessed with leads. If conversion rates soften in a particular region or segment, you notice before anyone else does, diagnose the cause, implement a fix, and close the loop by communicating what happened and why. You treat funnel health the way an engineer treats system uptime. Qualifications - 7+ years in marketing operations, revenue operations, or marketing technology, with at least 3 years managing a team. - Deep, hands-on experience with Salesforce and Pardot/Marketing Cloud Account Engagement or comparable tool. - Strong command of lead routing architecture — experience with Chili Piper, LeanData, or comparable tools. - Experience with intent data or ABM platforms (Apollo, 6sense, Bombora, or similar). - Solid grounding in email deliverability — SPF/DKIM/DMARC, IP/domain warmup, inbox placement, and sender reputation management. - Proven ability to diagnose and resolve data quality issues across a complex funnel. - Working knowledge of GDPR as it applies to B2B lead generation, consent, and outbound actions. - Strong analytical skills — you build dashboards, catch anomalies, and communicate what the data means to a mixed audience. - Excellent cross-functional communication and stakeholder management skills. - Self-directed learner who stays current on B2B GTM technology through personal initiative. Requirements - Monitor lead performance across regions, segments, and channels. - Own the full funnel metrics program: track stage conversion rates from visit through opportunity. - Own data hygiene across the funnel — lead and contact records, campaign attribution, UTM coverage, and funnel stage accuracy. - Ensure strong attribution coverage for marketing and sales investment decisions. - Own the end-to-end lead flow architecture. - Build and maintain integrations that surface Apollo's intent and deanonymized visitor data. - Own lead scoring logic in Pardot. - Ensure all outbound actions triggered by intent or behavioral signals are GDPR-compliant. - Maintain clear, documented architecture for every integration. - Own lead routing accuracy end to end. - Lead the transition to Chili Piper Distro as our primary routing engine. - Own the Chili Piper Chat experience across all markets and pages. - Own email deliverability as a technical infrastructure responsibility. - Oversee the Pardot automation infrastructure. - Stay current on the B2B marketing and sales technology landscape. - Represent Marketing Operations in cross-functional meetings. - Manage and develop a team of three Marketing Technology Managers. Benefits - Autonomy & Flexibility (Work in Any Way): Remote first, with flexibility to include school runs and gym breaks. - Bonding Leave: Enjoy paid leave to bond with your new family member. - 2 Charitable Days: Contribute to causes you believe in. - Reward & Recognition Program: Be rewarded for your success and championing our values. - Corporate bonus/SIP: All Guardians are eligible for our annual bonus scheme or sales incentive plan. - Coworking Space: Flexible workspace options based on location. Company Description Safeguard Global is a global company that helps 1500+ companies hire, manage, and pay employees in 170+ countries. Join us to meet diverse talent, explore new cultures, and connect with amazing folks from around the globe.

• Support the day-to-day administration of Salesforce Service Cloud, ensuring system stability, usability, and performance. • Work closely with the Senior Salesforce Administrator to implement system enhancements and platform improvements. • Configure and maintain Salesforce features including custom objects, fields, page layouts, validation rules, and automation flows. • Assist with user management, including account setup, permissions, and role-based access controls. • Provide frontline support for Salesforce users by troubleshooting issues and responding to support requests. • Collaborate with operations and support teams to gather and document business requirements for system enhancements. • Assist with maintaining data quality and integrity through monitoring, data cleanup, and governance practices. • Support testing, validation, and deployment of Salesforce updates and new features. • Assist with the configuration and monitoring of AI-powered capabilities such as Agentforce agents and service automation workflows. • Document system configurations, processes, and user guides to support internal knowledge sharing. • Maintain awareness of Sales Cloud processes and data structures to ensure alignment across the Salesforce platform.

• Build trusted, strategic partnerships with senior leaders (CHROs, CFOs, VPs), becoming their go‑to advisor across complex, global programmes. • Turn insight into action by deeply understanding each client’s business and shaping tailored success plans that deliver measurable outcomes, drive adoption, identify risk and unlock growth. • Own the end‑to‑end client experience, responding quickly, keeping everything running smoothly, and using Salesforce and key metrics to provide full visibility on performance and success. • Champion our solutions by guiding clients on best practices, new capabilities, and roadmap opportunities to maximise long‑term value. • Spot and grow opportunities by supporting renewals, informing forecasting, and partnering with commercial teams to convert upsell and cross‑sell potential into revenue. • Stay ahead of risk, proactively identifying trends across countries and services, leading intervention plans, and protecting client relationships. • Lead with impact by driving strategic reviews, governance forums, and multi‑stakeholder sessions that keep clients aligned, engaged, and moving forward.

• Design and ship agentic systems end-to-end — tool calling, sub-agent orchestration, memory, durable state, and failure recovery. • Build evaluation frameworks from the ground up — golden datasets, regression harnesses, and systematic approaches to measuring whether your AI systems actually work. • Own AI features from prototype to production: observable, maintainable, cost-aware. • Work with product and domain engineers to identify where AI has real leverage — and where it doesn't. • Contribute to how we build AI across the org: patterns, tooling, and standards that others build on. • Manage the operational economics of AI systems — latency, token cost, context efficiency — as first-class engineering concerns.

• Design, deploy, and manage scalable, highly available AWS cloud infrastructure • Build and maintain secure cloud platforms with governance and standardization • Architect and support microservices, serverless, and event-driven systems • Implement and optimize CI/CD pipelines with integrated DevSecOps practices • Embed security controls including IAM, encryption, vulnerability scanning, and compliance checks • Develop and manage Infrastructure as Code using Terraform or CloudFormation • Improve system resiliency through high availability, backups, disaster recovery, and fault tolerance strategies • Build and manage ETL pipelines and data workflows in cloud environments • Apply SRE principles including monitoring, alerting, incident response, and capacity planning • Automate operational workflows using Python, Bash, or other scripting languages • Support AI/ML workloads by enabling scalable infrastructure, inference, and security. • Implement and maintain MLOps pipelines for model versioning, automated training, testing, and deployment • Integrate model monitoring, performance tracking, and drift detection in production environments • Troubleshoot production issues and perform root cause analysis • Collaborate with cross-functional teams and document platform architecture and processes

• Build the Data Foundation • Create a Single Source of Truth • Design Automation & AI Workflows • Drive Actionable Reporting