Support Specialist, Partner Care Location: 7580 Golf Channel Dr, Orlando, FL 32819, USA Employees work in a hybrid mode Full-time Business Segment: Digital Platforms & Ventures Company Description VERSANT is a leading force in news, sports and entertainment - home to iconic and trusted brands that inspire, inform, and delight audiences. Our unique combination of content, technology and services enriches the cultural fabric, igniting passions, sparking conversations, and connecting people to what they love most. As an independent, publicly traded company, VERSANT brings together powerhouse cable networks - including USA Network, CNBC, MS NOW (, Oxygen, E!, SYFY, and Golf Channel - with dynamic digital and direct-to- consumer brands such as Fandango, Rotten Tomatoes, GolfNow, and GolfPass. Together, these businesses reflect our commitment to delivering exceptional experiences across every screen and service. VERSANT is an industry-changing media company fueled by innovation and an entrepreneurial spirit. With a strong foundation and a forward-looking vision, VERSANT empowers creativity, embraces change, and drives connection in an ever-evolving world. Job Description We are looking to fill a Support Specialist position on our Partner Care Support team. Our Team is responsible for consulting on all matters regarding our technology solutions which Partner Golf Courses use to successfully run their businesses. This role performs a large variety of tasks, acting as both an industry and technology consultant in providing elite service rarely found in the golfing industry. If you have a passion for solving problems and helping people improve their businesses, this is a great job for you. Job Duties - Be a resource for our customers by offering solutions to their technical challenges - Offering exceptional customer service by speaking directly to golf course operators that use our proprietary software. - Remote connect to customer PCs to provide training sessions, installation of software, adjust configuration settings, and/or identify and troubleshoot issues. - Solve technical issues that may include tablet configurations, Windows printing, receipt printing, Bluetooth pairing, port forwarding, resolving IP conflicts, and running basic SQL queries. - Consulting clients on how to best utilize our software to maximize revenue and improve business efficiency. - Serving our valued partners by establishing and maintaining relationships with clients. - Escalate issues to Golf Business Support Manager, assisting and assuring solutions are implemented - Document pertinent information and investigation details in Salesforce cases - Show initiative by making product suggestions or noting improvements in internal processes Qualifications - Tech-savvy with a working knowledge of MS Windows & Office, and an introductory or above understanding of networking, TCP/IP and LAN functionalities. - Ability to rapidly learn our software and demonstrate competence with new technologies and software applications. - High energy and engaging personality with patience for all levels of technology users required - Experience may include any of the following: - Technical background in a help desk environment that required customer service skills - Education or degree in any of the following areas: Information Technology (IT), Computer Science, Networking, Database Management, System Administration, Web Design/Development, CyberSecurity, Software Development, or other relevant technical areas - Technical Certifications - CompTia, A+, Network+, Google IT Support Professional, etc. Desired Qualifications - Bachelor’s degree in Computer Science, IT, or related field preferred - Owner of one of more of the following IT certifications: A+, Network+, MTA or higher. - Prior experience with NBC Sports Next, GolfNow, or EZLinks software - Administration, management, or support of point-of-sale software in a retail or F&B environment, and/or online reservation systems - Familiarity with SalesForce.com desired - Knowledge of golf preferred, with previous experience in golf and technology products strongly desired - Advanced problem solving and analytical skills a plus Additional Job Requirements - Willingness to work overtime, and on weekends, sometimes with short notice. - Hybrid: This position has been designated as hybrid, generally contributing from the office a minimum of four days per week (Monday - Thursday). - Must be willing to work in Orlando, FL office. Additional Information As part of our selection process, external candidates may be required to attend an in-person interview with a VERSANT Media employee at one of our locations prior to a hiring decision. VERSANT Media's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to candidateaccessibility@versantmedia.com. VERSANT Media is committed to fair and equitable compensation practices. We include a good faith pay range for each position to comply with applicable state and local pay transparency laws and to promote equity across our organization. Actual compensation will be based on factors such as the candidate's skills, qualifications, experience, and location and may include additional forms of compensation and benefits such as health insurance, retirement plans, paid time off, etc. VERSANT Media is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at VERSANT via-email, the Internet, or in any form and/or method without a valid written Statement of Work in place for this position from VERSANT's Talent Acquisition team will be deemed the sole property of VERSANT. No fee will be paid in the event the candidate is hired by VERSANT as a result of the referral or through other means.

Role Description We are currently seeking a Specialty Client Partner - Oil & Gas (Remote - US) to join our team in Remote, United States. This role is designed for a seasoned leader who can build trusted partnerships with payer executives while guiding organizations through increasingly complex, data-driven challenges. - Establish and nurture long-term, strategic partnerships with clients through continuous engagement, gaining deep insight into their industry, challenges, and growth priorities. - Oversee the end-to-end delivery of client engagements, while identifying and driving new business opportunities and expansion initiatives. - Manage a $5M+ portfolio, with accountability for revenue growth, client satisfaction, and overall account performance. - Develop and execute account and business plans to achieve growth targets and expand client relationships. - Lead the deal-shaping process, delivering compelling presentations and value propositions to executive stakeholders. - Engage and influence C-suite and senior leadership to strengthen relationships and expand NTT DATA’s footprint. - Maintain a 50% utilization target while balancing delivery excellence with growth objectives. - Provide coaching and mentorship to team members, fostering the development of future leaders. Qualifications - 15+ years of experience within the professional services industry. - 15+ years of proven success in account or client management roles. - 8+ years of experience in P&L management, financial oversight, and deal structuring. - 8+ years of experience leading and developing delivery teams. - Bachelor’s degree or equivalent combination of education and experience. - Ability to travel 25%+ as needed. Requirements - Strong background in technical program management within enterprise environments, particularly data and analytics initiatives. - Proven track record of achieving high levels of client and employee satisfaction. - Expertise in developing and executing account strategies. - Experience across diverse environments, including Big 4 consulting and/or high-growth startup settings. - Demonstrated success in team leadership, mentorship, and talent development. Benefits - Medical, dental, and vision insurance. - Flexible spending or health savings account. - Life and AD&D insurance. - Short and long term disability coverage. - Paid time off. - Employee assistance program. - Participation in a 401k program with company match. - Additional voluntary or legally-required benefits.

• Become an important part of our hyper-growth • Target and close new large enterprise clients using a consultative, value-based selling approach • Promote value creating ideas within existing clients, which expand Aera’s relationships and usage of our unique DI platform • Own the C- and VP-level client relationships; acting as a trusted partner and advisor • Articulate our market positioning, why our technology is differentiated, and how our platform can impact the client’s business through engaging their business and technology stakeholders • Serve as a subject matter expert in the client’s industry and business from strategic intent to functional areas • Develop and own the long-term strategic roadmap, a pragmatic path to executing the vision, and the benefits case for the transformation • Act with integrity and urgency in responding to client requests • Collaborate with cross-functional team members to deliver exceptional service to your clients and secure upsells • Meet or exceed new ACV and customer revenue targets

Title: People Experience Digital Partner Location: New Hartford, NY Department: Human Resources Job Description: For over four decades, PAR Technology Corporation (NYSE: PAR) has been a leader in restaurant technology, empowering brands worldwide to create lasting connections with their guests. Our innovative solutions and commitment to excellence provide comprehensive software and hardware that enable seamless experiences and drive growth for over 100,000 restaurants in more than 110 countries. Embracing our "Better Together" ethos, we offer Unified Customer Experience solutions, combining point-of-sale, digital ordering, loyalty and back-office software solutions as well as industry-leading hardware and drive-thru offerings.  Position Description: The People Experience & Digital partner provides essential support to the North America regional People Operations team and plays a key role in daily HR Operations. This role supports employee lifecycle execution through systems, data, and automation delivery. Executes hire-to-exit workflows accurately, supports HR Systems administration in ADP, supports Benefits and Leave Administration as necessary, and enables scalable, self-service employee experiences. Position Location: Hybrid - 3 days per week in New Hartford, NY Reports To: Regional Manager, People Operations - Americas What We’re Looking For: · 3 years of experience in HR Operations, HR Systems Administration, or employee lifecycle roles. · Hands-on experience supporting HR Systems with strong data integrity practices. · Comfortable working with digital tools, AI, and identifying opportunities for process improvement. · Demonstrated ability to execute operational work with speed, accuracy, and attention to detail. · Strong understanding of hire-to-exit processes · Experience supporting leave and benefits administration preferred. · Experience using ADP and FreshService (or similar) case management tools preferred. Unleash your potential: What you will be doing and owning: · Execute employee lifecycle actions from hire through exit including coordinating immigration processes with external counsel. · Perform data entry and support HR Systems administration in ADP, including data governance, audits, user support, testing, and system updates. · Partner with HR Systems on configuration, enhancements, and process improvements. · Support leave and benefits administration as needed, in partnership with the Total Rewards Administrator. · Enable digital workflows, employee self-service, and create opportunities for automation with AI. · Deliver clear employee communications tied to HR and Business initiatives and survey employee engagement · Partner with Strategy and Integration HR Pillars to operationalize HR products and initiatives. Interview Process: Interview #1: Phone or Video Screen with Talent Acquisition Team Interview #2: Video interview with the Hiring Manager (via MS Teams) Interview #3: Video interview with the Team (via MS Teams) PAR is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. We also provide reasonable accommodations to individuals with disabilities in accordance with applicable laws.