PAR Technology

• Partner with the PDL and Scrum Master to prepare and maintain the sprint backlog for both development and design teams • Own the finalization and maintenance of requirements documentation, including UI specs, Confluence wiki pages, and Jira tickets • Act as a bridge between the PDL, engineering, QA, UX/design, and the Scrum Master to ensure alignment on scope and delivery • Ensure requirements traceability from epic through to acceptance and delivery

• Developing robust, scalable data pipelines using cutting-edge technologies • Architecting and developing innovative data products that drive business insights • Utilizing advanced AI techniques to transform raw data into strategic intelligence

• Facilitate workshops and discovery sessions with stakeholders to gather and analyze business requirements for Salesforce solutions, particularly on Sales Cloud and CPQ, translating business needs into actionable solutions. • Oversee and manage mini projects that focus on Salesforce configurations, automations, and optimizations, ensuring alignment with broader business objectives. • Serve as an assisting Product Owner by defining user stories, writing acceptance criteria prioritizing backlogs, and participating in sprint planning with cross-functional teams. • Coordinate with the project team to ensure successful project delivery, managing timelines and stakeholder expectations. • Analyze and troubleshoot Salesforce system performance, identifying areas for improvement and optimization. • Act as a liaison between business stakeholders and technical teams, ensuring clear communication and alignment on project goals. • Stay up to date with Salesforce best practices and new features by maintaining relevant certifications through Salesforce Trailhead.

• Participate in the end-to-end customer onboarding lifecycle from contract signed through launch, stabilization, and handoff to Customer Success • Support project planning, timelines, milestones, risks, and dependencies across multiple concurrent implementations with the Onboarding Manager • Drive onboarding kickoff, requirements discovery, solution design workshops, UAT coordination, launch readiness, and post-launch stabilization • Act as the primary point of accountability for customer outcomes, delivery quality, and overall onboarding success • Work with customers, in close collaboration with Onboarding Managers, to understand requirements and advise on product implementation and customer roll-out • Review and analyze the client's business operations and processes to provide strategic guidance • Advise customers on integrations with third-party platforms and their capabilities • Coordinate the development and roll-out of new third-party integrations, working directly with customers, integration partners, and our Product team • Work with Product Managers, Technical Leads, Architects and Developers to ensure our product meets customer expectations • Ensure customer roll-outs are successful by providing technical implementation guidance and delivering the right solution • Improve on existing roll-out processes by incorporating customer feedback and best practices • Consistently work to deliver increased time to value with shorter implementation cycles • Receive customer feedback and work with the Product Management team to shape the future of our product • Analyze production issues reported from customers and escalate to Support and Product teams as necessary • Run pilots and roll out new products and features with key customers • Support documentation creation for end user consumption with the MENU Knowledge team • Serve as the subject matter expert for the onboarding and customer success team to support and drive the onboarding process of new technical products

• Direct and manage enterprise solution projects with full accountability • Establish and maintain cross-functional project leadership with customers, vendors, and third-party consultants to complete projects on time and on budget • Identify and manage issues, risks, project dependencies, milestones, and critical path to achieve projected outcomes • Define, verify, and control scope, and negotiate scope changes with customers • Direct, motivate, and lead project team members • Manage exceptions and escalation of issues that impact successful project outcomes • Attend and host meetings with PAR peers, customers, and third-party vendors • Provide real-time and scheduled project updates via reporting, meetings, and dashboards • Maintain awareness of and preparedness to communicate project status at all times • Drive client workshops to understand requirements and desired outcomes, presenting and validating potential solutions • Document Business Requirements and Functional Solution Design with high quality and no ambiguity • Collect customer feedback and drive cross-functional alignment on prioritization, acting as the voice of the customer to internal teams such as Product and Customer Success

• Create and execute test cases based on product requirements, user workflows, and release goals. • Perform functional, regression, and exploratory testing across multiple builds, configurations, and environments. • Validate end-to-end workflows including setup/onboarding, connectivity behaviors, updates, alerts/indicators, and device functional states. • Identify, document, and track defects with strong reproduction steps, logs, and environment details. • Partner with developers to isolate root cause signals (logs, configuration, steps to reproduce). • Verify fixes and prevent regressions through targeted retest and added coverage. • Maintain clear test evidence and traceability (requirements → tests → results). • Contribute to release readiness reporting (what’s tested, what’s not, known risks, and gaps). • Assist in building or maintaining test scripts and lightweight automation (primarily Python-based). • Help improve test repeatability through tooling, checklists, fixtures, and structured procedures. • Support test bench setup and maintenance for reliable, repeatable validation. • Capture logs and diagnostics to support issue reproduction and verification.

Role Description The Senior Product Delivery Lead brings depth and breadth to the role. You own complex backlogs across multiple workstreams, lead discovery for large features, coordinate cross-team dependencies, and mentor junior PDLs. You operate with broad autonomy, navigate ambiguity with confidence, influence senior stakeholders, and actively contribute to elevating the entire PDL team’s delivery standards. Qualifications - 5+ years of experience in a Product Owner, Business Analyst, or product delivery role. - Proven experience managing complex backlogs across multiple workstreams or teams. - Strong command of Agile/Scrum principles with demonstrated delivery outcomes. - Experience facilitating discovery and requirements sessions with senior stakeholders. - Demonstrated ability to mentor and elevate junior team members. - Proficient in Jira, Confluence, or equivalent delivery tooling. Requirements - CSPO, SAFe POPM, or PMI-PBA certification. - Experience with scaled Agile frameworks (SAFe, LeSS, Scrum@Scale). - Experience in retail technology, POS systems, or fuel/convenience industry. - Familiarity with product analytics and data-driven prioritization. Benefits - Own and drive complex, multi-epic backlogs with direct, significant business impact. - Lead product discovery and feature definition, partnering with Product Management to shape priorities. - Maintain 2+ sprints of fully refined, Definition of Ready work consistently. - Lead discovery workshops, stakeholder interviews, and process mapping sessions independently. - Manage relationships with senior business stakeholders with confidence and strategic clarity, presenting risks and recommendations to senior leadership. - Identify and manage cross-team dependencies, leading program-level planning inputs and quarterly roadmap reviews. - Actively mentor Junior and Mid-Level PDLs through regular feedback and coaching. - Contribute to PDL standards, templates, and best practices across the delivery team, driving continuous improvement of refinement practices. Interview Process - Interview #1: Video Screen with Talent Acquisition Team - Interview #2: Video interview with the Hiring Manager (via MS Teams) - Interview #3: Video interview with the Team (via MS Teams)

Sr. Ruby on Rails Engineer Location Remote United States Employment Type Full time Location Type Remote Department Engineering Compensation - $140K – $160K The base salary range for this position is commensurate with work location, experience, skills, certifications, education, and prior accomplishments. The position may be eligible for additional compensation, including a bonus, commission and/or equity, as applicable. For over four decades, PAR Technology Corporation (NYSE: PAR) has been a leader in restaurant technology, empowering brands worldwide to create lasting connections with their guests. Our innovative solutions and commitment to excellence provide comprehensive software and hardware that enable seamless experiences and drive growth for over 100,000 restaurants in more than 110 countries. Embracing our "Better Together" ethos, we offer Unified Customer Experience solutions, combining point-of-sale, digital ordering, loyalty and back-office software solutions as well as industry-leading hardware and drive-thru offerings. To learn more, visit partech.com or connect with us on LinkedIn, X (formerly Twitter), Facebook, and Instagram. Position Description: We are looking for a Ruby on Rails Engineer who is ready to take ownership of meaningful features. You aren’t just a ticket-taker; you’re a problem solver. You’ll be joining a collaborative team where code quality, automated testing, and thoughtful system design are the standards, not the exceptions. Position Location: Remote, United States Reports To: Engineering Manager What We’re Looking For: · 3-5 years practical industry experience or equivalent building systems in Ruby on Rails · Experience building and maintaining backend APIs, including design, implementation, evolution, and maintenance · Proficiency using a variety of database technologies, both relational and non-relational · An ability to work in service-based architectures as well as well-factored Rails monolith applications · Ability to write clean code and the discipline to write effective automated tests to deliver high-quality system improvements · Excellent spoken and written communication skills · BS/MS degree in Computer Science, Engineering, or equivalent years of professional working experience Additional skills: · Experience with NodeJS and React · Experience in the retail and/or fuel & convenience industries · Experience working in distributed teams · Experience with Nest.js and/or GraphQL Unleash your potential: What you will be doing and owning: · Working with the team, design and implement new functionality based on product objectives and requirements. · Engage with the broader product engineering team to execute feature and functionality improvements, as well as resolve bugs and execute technical enhancements, that cross-cut large parts of our platform. · Strive to continually learn, improve technology skills, expand knowledge of the Open Commerce platform technologies, and gain increasing versatility across the breadth of our platform systems. · Expand API and business logic, and as needed write or revise customer-facing API documentation. · Work with infrastructure team to enable and enhance highly-available, performant, and well-instrumented backend applications and services that run in our customer environments at substantial scale. · Support operations and infrastructure teams for issue resolution on relevant Open Commerce applications or services running in production environments. Interview Process: - Interview #1: Video Screen with Talent Acquisition Team - Interview #2: Video interview with the Hiring Manager (via MS Teams) - Interview #3: Technical video interview with the Team (via MS Teams) PAR is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. We also provide reasonable accommodations to individuals with disabilities in accordance with applicable laws. If you require reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, or for your role at PAR, please contact accommodations@partech.com. If you’d like more information about your EEO rights as an applicant, please visit the US Department of Labor's website.

• Working with the team, design and implement new functionality based on product objectives and requirements. • Engage with the broader product engineering team to execute feature and functionality improvements, as well as resolve bugs and execute technical enhancements, that cross-cut large parts of our platform. • Strive to continually learn, improve technology skills, expand knowledge of the Open Commerce platform technologies, and gain increasing versatility across the breadth of our platform systems. • Expand API and business logic, and as needed write or revise customer-facing API documentation. • Work with infrastructure team to enable and enhance highly-available, performant, and well-instrumented backend applications and services that run in our customer environments at substantial scale. • Support operations and infrastructure teams for issue resolution on relevant Open Commerce applications or services running in production environments.

Growth Marketing Campaign Strategist Location Minneapolis Employment Type Full time Location Type Remote Department Sales & Marketing Compensation Base Salary Range $62K – $72K The base salary range for this position is commensurate with work location, experience, skills, certifications, education, and prior accomplishments. The position may be eligible for additional compensation, including a bonus, commission and/or equity, as applicable. OverviewApplication For over four decades, PAR Technology Corporation (NYSE: PAR) has been a leader in restaurant technology, empowering brands worldwide to create lasting connections with their guests. Our innovative solutions and commitment to excellence provide comprehensive software and hardware that enable seamless experiences and drive growth for over 100,000 restaurants in more than 110 countries. Embracing our "Better Together" ethos, we offer Unified Customer Experience solutions, combining point-of-sale, digital ordering, loyalty and back-office software solutions as well as industry-leading hardware and drive-thru offerings. To learn more, visit partech.com or connect with us on LinkedIn, X (formerly Twitter), Facebook, and Instagram. Position Description:  As a Growth Marketing Campaign Strategist on PAR Technology's Demand Generation team, you are the connective tissue between marketing and sales. Your primary focus is demand generation — building, writing, and managing outbound campaigns that move franchisee operators and corporate prospects from unaware to engaged, and from engaged to booked meetings with the sales team. You don't close deals. You create the conditions that make closing possible. Position Location: Minneapolis, MN (Remote) Reports To:  Digital Marketing Manager What We’re Looking For: Requirements: - Proven experience in B2B demand generation, outbound marketing, or sales-focused content writing - Strong copywriting skills with the ability to write in a conversational, empathy-led voice — not a marketing-blast voice - AI forward - with an eagerness to experiment and learn - Experience building or managing sequenced outreach campaigns in a sales engagement platform (Gong Engage, Outreach, Salesloft, or similar) - Demonstrated ability to analyze campaign performance data and make data-driven decisions about messaging and sequencing - Comfort working across multiple tools and platforms simultaneously in a fast-moving environment Additional skills: - Experience in restaurant technology, franchise operations, or B2B SaaS strongly preferred - Familiarity with Salesforce CRM - Basic HTML email knowledge (Pardot or similar platform) - Experience with WordPress and a drag-and-drop page builder (Elementor preferred) - Visual design experience in Canva or a similar tool - Video editing experience (Descript or similar) Unleash your potential: What you will be doing and owning: - Write all email copy, voicemail scripts, and LinkedIn messaging for outbound sales sequences targeting franchisee operators and corporate decision-makers across PAR's FAST, FAM, and SDR sales teams - Build and manage multi-step sequenced campaigns inside Gong Engage, including email, call, and LinkedIn touchpoints, ensuring each sequence introduces new angles rather than repeating the same message - Design branded email banners in Canva and produce full HTML promotional emails for webinars, product launches, and events via Pardot/Marketing Cloud - Build and update brand-specific landing pages on partech.com using WordPress and Elementor, including co-branded corporate partnership pages, compliance/mandate pages, and new rooftop acquisition pages - Analyze campaign performance at the step and sequence level — open rates, reply rates, meeting conversion — and iterate on messaging, targeting, and sequencing accordingly - Meet regularly with FAST, FAM, and SDR sales leaders and reps to understand pipeline needs, contact language, and objection patterns that sharpen campaign effectiveness - Stay current on franchise brand news, DSP policy changes, and operator pain points to anchor campaigns in timely, relevant context - Produce and edit video content using Descript as needed, including webinar clips and short-form campaign assets Interview Process: - Interview #1: Video interview with Talent Acquisition Team - Interview #2: Video interview with the Hiring Manager (via MS Teams) - Interview #3: Video interview with the Team (via MS Teams) PAR is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. We also provide reasonable accommodations to individuals with disabilities in accordance with applicable laws. If you require reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, or for your role at PAR, please contact accommodations@partech.com. If you’d like more information about your EEO rights as an applicant, please visit the US Department of Labor's website