Alabang (96050), Philippines, Muntinlupa City, National Capital Region (Manila) Sr. Associate, Associate Relations Summary: - To assist the Principal HR Specialist, may supervise HR Coordinators, manage and ensure day-to-day operations meet standards and achieve goals in the assigned functional area of Human Resources such as Associate Relations. General Responsibilities: 1. Provides functional support in the assigned sub-function, including but not limited to: Associate Relations - Oversees day to day management of Associate Relations (AR) administration processes - Supervises and accounts daily case management included but not limited to AR-related cases, inquiries and notifications - Liaises with associates on AR related inquiries and ensures that inquiries are responded timely and logged accurately - Prepares AR documentation and AR-related reports for audit, and must be submitted on designated time - Analyzes data - case trends, AR-related monitoring, etc - End to end handling of AR-related tasks - Conducts Learning Session, New Hire Orientation and People Manager Onboarding - Serves as an AR partner to other stakeholders - Conflict resolution and mediation 2. People Management, as applicable - Ensures individual and team productivity targets are achieved through periodic reviews and adjustments, as needed - Provides individual career development coaching to team, including relay of feedback, support for continuing education training, as well as manifestation of desired competencies, behavior, and values 3. May be assigned / rotated across related sub-functions, including but not limited to sub-functions within HR 4. All other job-related duties that may be assigned from time to time Qualifications: - College graduate or equivalent work experience - Preferably graduate of Psychology, Business Administration, Marketing, Communication Arts or other related course - 3 years working experience in related discipline, preferably with 1 year experience in supervisory role - Skills Required: - Knowledge in Philippine labor laws and regulations - Strong case management experience - Project management and process improvement - Excellent oral and written communication skills, analytical skills, customer focus - Proficient in Google Workspace and Salesforce - Amenable to work in a Mid Shift and Night Shift Schedule - Amenable to work in Alabang No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

• You will be part of the Experience Platform team, working on building and evolving the solutions that structure the development journey at RD Station. • Your focus will be to make that journey simpler, clearer, and more consistent for developers, reducing friction and facilitating adoption of best practices and tools. • You will work together with Delivery Platform teams to ensure technical alignment and real impact on the development experience. • Implement improvements to Developer Experience tools and workflows used by multiple teams. • Contribute to standardizing the development journey, making adoption and correct usage easier. • Support the construction and evolution of clear and simple Golden Paths for development. • Reduce recurring frictions faced by developers during the journey. • Produce technical documentation that facilitates onboarding and correct use of the platform.

• Understand our users: Collect customers’ feedback, conduct interviews and analyze data to define user journeys, and key jobs to be done for developers, operators, and data scientists. • Drive the API Platform Strategy & Roadmap to drastically simplify the experience for developers, operators, and data scientists across all Confluent products with AI. • Define and prioritize key initiatives by linking them to measurable business outcomes (ROI) and validated customer demand. • Govern the API/CLI/TF interfaces across all Confluent products to offer consistent experiences while empowering product teams to move fast. • Execute on key initiatives across multiple teams through initial delivery and by driving adoption after launch. • Close the loop: Define quantitative and qualitative targets, measure performance against them, share results with stakeholders, and incorporate those learnings back into the strategy & product.

Role Description Thumbtack helps millions of people confidently care for their homes. Thumbtack is the one app you need to take care of and improve your home — from personalized guidance to AI tools and a best-in-class hiring experience. Every day in every county of the U.S., people turn to Thumbtack to complete urgent repairs, seasonal maintenance and bigger improvements. The Developer Experience (DX) team at Thumbtack is focused on making engineering fast, reliable, and delightful. We tackle hard problems collaboratively, grounded in strong values of ownership and transparency. As a DX team member, you’ll partner closely with engineers company-wide to identify pain points, design pragmatic solutions, and drive impactful improvements that elevate our entire engineering organization. The challenge includes: - Tackling important and complex challenges in modern software development. - Introducing GenAI tooling into a hybrid local/cloud development environment. - Streamlining the designer–developer feedback loop for rapid prototyping and faster iteration. - Building foundations for measuring developer productivity across diverse workflows. What you’ll do: - Own the realization of the company’s charter across key infrastructure components – build systems, CI/CD, test infra, observability and dev/test environments. - Optimize performance, improve usability and simplify configuration of developer workflows throughout the development pipeline to production. - Work closely with engineers across the entire organization – spanning iOS, Android, web and backend – to identify pain points and gaps in systems and tools, and iterate with them on delivering solutions. - Explore best-in-class and cutting-edge technologies in the industry, evaluate relevance to Thumbtack, and drive adoption of impactful technologies at the company. - Drive engineering projects to completion, with a tenacious focus on the developer impact of those projects. - Solve tough technical problems at any level of the stack, and be persistent in getting to the solution. Qualifications - Minimum of 4+ years of industry experience in software engineering. - Fluent in at least one major programming language and able to switch between multiple languages and frameworks. - Experience with Go, Scala, PHP, TypeScript, React, Next.js, Swift, and Kotlin. - Knowledge of writing high quality, maintainable, testable, reliable and performant code. - Experience working on a developer infrastructure team or contributing to related open source projects. - Ability to break down complex problems rigorously and understand necessary tradeoffs. - Deep care for developer infrastructure and consistent improvements to the developer ecosystem. - Curiosity, data-driven mindset, critical thinking, and a focus on delivering value. Requirements - Experience in software engineering with a focus on developer experience. - Ability to collaborate effectively with engineers across various platforms. - Strong problem-solving skills across front-end, back-end, or infrastructure work. Benefits - Competitive salary based on location and experience. - Equal opportunity workplace with a commitment to diversity. - Support for individuals with disabilities and reasonable accommodations during the application process.