Role Description As the OEM Technical Relations Principal, you are critical in leading I-CAR’s technical collaboration with automotive OEM partners. Based at the Appleton/Chicago Tech Center, you are positioned to work closely with internal teams—SMEs, Instructional Designers, researchers, and media specialists. Your deep expertise in collision repair, advanced vehicle technology, and industry education enables you to drive technical accuracy, improve communication between OEMs and I-CAR to support the creation of training and research that elevates the entire industry. Through your leadership, you help ensure I-CAR remains a trusted partner to OEMs and is recognized as the technical leader of the collision repair ecosystem. Key Responsibilities - OEM Relationship Management - Serve as the technical liaison to OEMs, developing and maintaining strong collaborative relationships - Plan and lead OEM Technical Council meetings - Collaborate with OEMs to enhance the clarity, accuracy, and delivery of service and collision repair information - Interface with collision repair shops and technicians to provide OEMs with actionable feedback and insights - Technical Content Review & Development - Review and provide feedback on OEM position statements and service procedures to ensure clarity, accuracy, and shop-level feasibility - Monitor Linking Pin activity; report findings at industry events and conferences - Develop OEM repair procedures in collaboration with technical OEM subject matter experts - Evaluate new vehicle designs and procedures for practicality and collision industry acceptance - Validate procedures on body-in-white vehicles to ensure accuracy and real-world applicability - Industry Collaboration & Innovation - Partner with tool/equipment manufacturers to collaborate on solutions to support industry needs - Work with paint and material suppliers to identify industry gaps and understanding of emerging technologies - Participate in industry panels and working groups, present research and recommendations - Technical Research - Lead and support collaborative research with OEMs, tool vendors, and suppliers on emerging technologies (e.g., destructive weld testing, laser welding, UHSS sectioning, paint processes around ADAS hardware) - Align research outcomes with I-CAR’s Technical Advisory Services and industry strategies - Author white papers, technical articles, and thought leadership pieces for trade publications - Curriculum Development Support - Work with Instructional Designers, SMEs, and Tech Operations to develop accurate, industry-relevant curriculum aligned with OEM standards - Create advanced-level learning content (e.g., MAP, MAM) with a focus on technical accuracy - Participate in Repairer’s Realm programming and panel discussions with OEM representation - Provide technical input into tool and equipment protocol development to align with industry and OEM strategies - Contribute to curriculum expansion efforts in key areas such as ADAS, EV, and specialty OEM training Qualifications - Required - 10+ years in collision repair, OEM service development, or related technical field - Extensive knowledge of structural and non-structural repairs, OEM service procedures, vehicle technology (EV, ADAS, Vehicle Construction Materials), and advanced repair methods - Experience working directly with OEMs, collision shops, technical educators, and product developers - Strong communication, facilitation, and presentation skills with the ability to influence cross-functional stakeholders - Preferred - 4-year college technical degree or 2-year associated degree from an automotive trade school - I-CAR Platinum or Gold Class recognition, or equivalent collision training credentials - ASE Collision Repair Certifications (B2–B5) - Welding certifications (GMA Steel, Aluminum, MIG Braze, STRSW) - Hands-on experience with OEM service platforms (e.g., Honda Service Express, GM GSI, Nissan TechInfo) - Familiarity with collision estimating systems (CCC, Audatex, Mitchell) - Proficiency with shop equipment - Understanding of regulatory and safety standards - Public speaking or technical presentation experience at trade shows or conferences Soft Skills & Competencies - Leadership & Influence: Ability to lead projects and influence high-level industry discussions - Critical Thinking: Comfortable navigating ambiguity in technical procedures and interpreting evolving repair standards - Collaboration: Effective cross-functional team player with strong industry relationship-building skills - Attention to Detail: Precision in technical validation, documentation review, and communication Work Environment The role is identified as a remote position; however, ideally the role would be located on-site at the Appleton, Wisconsin or Chicago, Illinois Technical Center, enabling direct collaboration with I-CAR teams and partners. Occasional travel is required to OEM sites, industry events, and educational institutions (estimated 20–30% of the time). EEO Statement I-CAR is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, protected veteran status, or any other characteristic protected under federal, state or local law, where applicable. Those with criminal histories will be considered in a manner consistent with applicable state and local laws.

• You will be part of the Experience Platform team, working on building and evolving the solutions that structure the development journey at RD Station. • Your focus will be to make that journey simpler, clearer, and more consistent for developers, reducing friction and facilitating adoption of best practices and tools. • You will work together with Delivery Platform teams to ensure technical alignment and real impact on the development experience. • Implement improvements to Developer Experience tools and workflows used by multiple teams. • Contribute to standardizing the development journey, making adoption and correct usage easier. • Support the construction and evolution of clear and simple Golden Paths for development. • Reduce recurring frictions faced by developers during the journey. • Produce technical documentation that facilitates onboarding and correct use of the platform.

• Understand our users: Collect customers’ feedback, conduct interviews and analyze data to define user journeys, and key jobs to be done for developers, operators, and data scientists. • Drive the API Platform Strategy & Roadmap to drastically simplify the experience for developers, operators, and data scientists across all Confluent products with AI. • Define and prioritize key initiatives by linking them to measurable business outcomes (ROI) and validated customer demand. • Govern the API/CLI/TF interfaces across all Confluent products to offer consistent experiences while empowering product teams to move fast. • Execute on key initiatives across multiple teams through initial delivery and by driving adoption after launch. • Close the loop: Define quantitative and qualitative targets, measure performance against them, share results with stakeholders, and incorporate those learnings back into the strategy & product.

Role Description Thumbtack helps millions of people confidently care for their homes. Thumbtack is the one app you need to take care of and improve your home — from personalized guidance to AI tools and a best-in-class hiring experience. Every day in every county of the U.S., people turn to Thumbtack to complete urgent repairs, seasonal maintenance and bigger improvements. The Developer Experience (DX) team at Thumbtack is focused on making engineering fast, reliable, and delightful. We tackle hard problems collaboratively, grounded in strong values of ownership and transparency. As a DX team member, you’ll partner closely with engineers company-wide to identify pain points, design pragmatic solutions, and drive impactful improvements that elevate our entire engineering organization. The challenge includes: - Tackling important and complex challenges in modern software development. - Introducing GenAI tooling into a hybrid local/cloud development environment. - Streamlining the designer–developer feedback loop for rapid prototyping and faster iteration. - Building foundations for measuring developer productivity across diverse workflows. What you’ll do: - Own the realization of the company’s charter across key infrastructure components – build systems, CI/CD, test infra, observability and dev/test environments. - Optimize performance, improve usability and simplify configuration of developer workflows throughout the development pipeline to production. - Work closely with engineers across the entire organization – spanning iOS, Android, web and backend – to identify pain points and gaps in systems and tools, and iterate with them on delivering solutions. - Explore best-in-class and cutting-edge technologies in the industry, evaluate relevance to Thumbtack, and drive adoption of impactful technologies at the company. - Drive engineering projects to completion, with a tenacious focus on the developer impact of those projects. - Solve tough technical problems at any level of the stack, and be persistent in getting to the solution. Qualifications - Minimum of 4+ years of industry experience in software engineering. - Fluent in at least one major programming language and able to switch between multiple languages and frameworks. - Experience with Go, Scala, PHP, TypeScript, React, Next.js, Swift, and Kotlin. - Knowledge of writing high quality, maintainable, testable, reliable and performant code. - Experience working on a developer infrastructure team or contributing to related open source projects. - Ability to break down complex problems rigorously and understand necessary tradeoffs. - Deep care for developer infrastructure and consistent improvements to the developer ecosystem. - Curiosity, data-driven mindset, critical thinking, and a focus on delivering value. Requirements - Experience in software engineering with a focus on developer experience. - Ability to collaborate effectively with engineers across various platforms. - Strong problem-solving skills across front-end, back-end, or infrastructure work. Benefits - Competitive salary based on location and experience. - Equal opportunity workplace with a commitment to diversity. - Support for individuals with disabilities and reasonable accommodations during the application process.