Practice Development Manager, BC Consumables
Location
North Carolina
Posted
8 days ago
Salary
$80K - $140K / year
Seniority
Mid Level
Job Description
Practice Development Manager, BC Consumables
AbbVie
• Achieving sales and utilization quota results in the assigned territory. • Responsible for performing effective territory penetration, coverage and account identification to drive sales and increase the customer base for the Company’s consumables. • Providing training, presentations and demonstrations to the customer on application and use of the company’s products using effective communication and sales techniques. • Educating the customer regarding the indications, contraindications, and safety of Company products, and how they fulfill the needs of the customer. • Educating and supporting the customer with marketing strategies including but not limited to website and microsite development, internal office branding, patient segmentation and external marketing strategies. • Supporting and helping to facilitate the execution of regional training workshops and tradeshows within the territory and area. • Pre-planning sales calls and maintaining efficient time management skills to ensure maximum customer contact and highest level of customer service. • Completing administrative responsibilities including periodic business plans, weekly expense reports, up-to-date territory account profiles and customer database. • Manage day-to-day sales administration activities in a detailed and timely manner i.e. Salesforce.com updates and data entry. • Maintaining updated knowledge of the industry and competitive products. • Developing and maintaining supportive, productive and effective relationships at all levels within the organization. • Participating in industry-related trade shows/meetings. • Maintaining compliance with all applicable quality and regulatory guidelines as an integral part of business operations. • Maintain consistent communication with Regional Practice Manager and Area Sales Manager on all matters related to the territory and region, including accurate forecasting. • Demonstrate a strong work ethic and represent the Company with high integrity, ethics, honesty, loyalty, and professionalism at all times.
Job Requirements
- Bachelor's degree in health, sciences, pharmacy or business-related field preferred or relevant and equivalent industry experience required.
- 2-4 years demonstrated success selling medical products or services to physicians and/or other health care providers is preferred.
- Direct customer experience with the plastic surgeon and dermatology audience is preferred.
- Experience with consumables selling is preferred.
- Ability to communicate effectively, orally and in writing, with all levels of employees.
- Proven ability to provide a high level of customer service and support to achieve practice integration of the CoolSculpting Procedure and ensuring a high level of customer/patient satisfaction.
- High level of accountability, reliability, and extremely responsive.
- Ability to make effective and persuasive communications and technical presentations to physicians, management and/or large groups.
- Ability to thoroughly understand and communicate the attributes and qualities of Company products using professional selling and closing skills.
- Positive attitude and passion for working within the aesthetic field.
- Ability to use word processing and database applications, and various software programs such as Excel and PowerPoint.
- High level of organization with regard to schedule management and follow-up skills are required.
- Knowledge of FDA GMPs.
- Ability to function in a controlled environment regulated by FDA GMPs.
- Home office capability is required with reliable high-speed internet access.
- Ability to travel in order to adequately cover the region including multi-overnight stays, attend tradeshows, and corporate and training meetings is required.
- Valid driver’s license issued by the state/province in which the individual resides, and a good driving record is required.
- Responsible for performing all duties in compliance with FDA’s Quality System Regulation (QSR), ISO13485, the Canadian Medical Device Regulations, and all other international regulatory requirements with which Allergan complies.
Benefits
- Health insurance
- Paid time off (vacation, holidays, sick)
- 401(k) matching
- Short-term incentive programs
Related Guides
Related Categories
Related Job Pages
More Manager Jobs
Shipper Experience Manager
OnTracHeadquartered in Chandler, Arizona, OnTrac is a package delivery company that provides overnight delivery services at ground rates to millions of consumers. This company offers a f
Role Description The Shipper Experience Manager is responsible for leading day-to-day execution of the Customer Control Tower function within a 24/7 operating model. This role serves as a critical execution leader who owns real-time monitoring, rapid escalation, and high-quality communication for key customers, ensuring consistent operational performance and fast, effective issue resolution. - Partner closely with Operations, Field Ops, Line Haul, and Quality teams to drive alignment and maintain service standards for top-tier and high-risk customers. - Support reporting, customer communication, and white glove service execution. Qualifications - Bachelor’s degree or equivalent experience. - Experience in Operations, Supply Chain, Business, Analytics, or a related field preferred. - Experience working in customer-facing operational roles, escalation management, or service recovery environments. - Experience supporting reporting, operational reviews, or customer communications preferred. - Demonstrated experience leading teams in fast-paced environments; multi-shift or 24/7 experience preferred. Requirements - Lead real-time operational monitoring, issue intake, escalation, and resolution for assigned customers or shifts, ensuring timely and effective response. - Ensure escalations are clearly documented, tracked, and communicated through centralized systems. - Act as the primary point of contact during critical issues, coordinating cross-functional responses and driving resolution. - Support customer engagements including issue resolution calls, operational reviews, and ad hoc requests. - Execute white glove processes for priority customers, ensuring close monitoring and rapid escalation when needed. - Support daily, weekly, and monthly reporting on escalations, performance trends, and customer issues. - Identify recurring issues and surface trends to the Senior Manager for broader process improvement. - Partner with Operations, Field Ops, Line Haul, and Quality to drive alignment on issue resolution and operational performance. - Manage and develop shift leads and frontline team members across assigned shifts. Benefits - Medical, dental, and vision insurance. - Life and short- and long-term disability coverage. - 401(k) retirement savings plan with company match. - Flex vacation with accruals up to 96 hours for first year of employment. - Two (2) floating holidays per year. - Paid sick leave. - Six (6) paid company holidays. - Two (2) weeks paid pregnancy disability leave, four (4) weeks paid parental bonding leave. - Additional wellness and employee assistance programs.
• Oversee and support site teams • Drive standards of excellence • Deliver annual ESB compliance & auditing • Enhance company's reputation for food quality and service • Administer unit controls and record keeping across all sites
• Own the day-to-day administration of our CLM platform end to end, keeping it running smoothly and supporting the team in everything they do inside it. • Keep the Transaction Legal Group informed and equipped through Team Enablement — sharing knowledge around system changes, rolling out new processes, and providing the training and documentation our teams need to work confidently with the tools and workflows they depend on every day. • Stay curious about AI and how it can enhance the way we work, bringing your own experience and ideas to the team. • Streamline how contracts move through our processes, and help make sure things stay consistent and compliant across our commercial legal work. • Write clear process documentation, from a quick how-to to a detailed playbook, so our teams always have something solid to lean on. • Plan, track, and manage projects within the Transaction Legal Group, keeping work moving on schedule and stakeholders in the loop. • Help maintain the Transaction Legal Group's SharePoint site, intranet presence, and other external-facing legal touchpoints, making sure information stays organized, accessible, and current. • Translate legal and business concepts for non-Legal teams in a way that makes sense, coordinating with internal customers thoughtfully and using good judgment to prioritize and escalate when needed. • Pull together the data and reports that support leadership meetings and the Quarterly Board Report (QBR), making sure decision-makers have what they need to act. • Read and analyze legal documents with a solid understanding of how the legal department operates, with some light drafting, review, and redlining as part of the mix. • Show up consistently with the day-to-day support that keeps our commercial legal processes running smoothly. • Bring an analytical eye to operational challenges, spotting where things can be better and making them better. • Adapts working style to support international business needs and stakeholders across different time zones
• Build and maintain strong relationships with customers, distributors, and potential partners • Identify, appoint, and manage new distributors • Grow sales through both existing partners and new business opportunities • Create and deliver business plans to meet revenue targets • Manage and grow direct customer accounts • Build relationships at all levels, from senior leaders to lab staff • Set clear goals and performance targets for distributor partners • Handle and resolve any conflict between sales channels • Promote new products and PORTAL reporting system updates • Represent the company at industry events and customer meetings • Stay informed about market trends, competitors, and customer needs • Work with the marketing team to support product launches • Collaborate with internal teams to ensure a smooth customer experience • Use Salesforce CRM to manage accounts, opportunities, and forecasts • Provide regular updates and reports • Develop commercial agreements in line with company policies • Contribute to strategic planning and new product ideas



