• Provide technical leadership for the ServiceNow development team • Develop and enhance applications on the ServiceNow platform • Design and maintain workflows and automations using Flow Designer • Develop APIs and integrations with internal and external systems • Implement customizations and improvements in ITSM modules • Handle incident resolution and provide ongoing support for existing solutions • Ensure the technical quality of deliveries and adherence to platform best practices • Support the team in resolving complex problems and in defining technical solutions • Participate in architectural discussions and propose continuous improvements to processes and applications • Review code and technical documentation, and support knowledge sharing within the team.

Role Description As a Senior Software Developer at Auvik, you’ll be part of an agile team of coders, developing a network management service that monitors millions of devices, while solving big challenges for our customers. Drawing on your love of developing creative solutions, your can-do attitude, and your drive to do great work, you’ll help Auvik continue to build software our customers can rely on. The industry is shifting towards cloud-based systems and distributed work environments. We need senior software developers like yourself to level up on our product offerings. In this role, you will: - Focus on designing architectures for microservices that are consistent, scalable, high quality and tolerant to faults and failures. - Deploy and manage containerized applications using Kubernetes orchestration. - Design and implement protocols for communication in a highly scalable, distributed system. - Develop reliable and performant code for our collector deployed at tens of thousands of customer sites. - Help expand the depth and breadth of our solution based on your deep knowledge of networking devices and protocols. - Collaborate with engineering and product management to deliver software components to meet the needs of our customers. - Apply AI-enabled techniques to solve complex engineering problems, using intelligent tooling, automation, and data-informed debugging to build scalable systems, improve reliability, and accelerate delivery across the stack. Qualifications - Several years of experience developing quality code and architectures preferably using Golang. - Background in designing and developing microservices. - Knowledge of cloud computing, preferably AWS. - Adept in building reliable, highly available, and scalable software on top of the Kafka streaming platform. - A deeply technical, hands-on engineer who uses AI pragmatically to solve hard problems, writes high-quality production code, debugs across distributed systems, and elevates team output through strong system design and engineering rigor. - Proficiency in agile methodologies such as scrum. - Deep understanding of CI/CD pipeline to test and deploy. - Passion for mentoring and guiding junior and intermediate team members. - Enthusiasm towards researching new technologies and making recommendations based on experiences and findings. - Accountability towards following processes and making suggestions for improvements. - Desire to collaboratively create elegant, scalable, modern code that evolves our products. - Strong communication skills (written and verbal) to work collaboratively with the immediate team and the larger organization. Requirements - React - GraphQL - Scala - Go - C++ - Kubernetes - Kafka Benefits - Comprehensive health and dental benefits plan. - Wellness spending account. - GRSP matching program. - Flexible paid time off. - Paid parental leave program. - Remote working subsidies. Company Description Auvik delivers cloud-based network management software that gives IT teams instant visibility and control over their infrastructure — whether on-site, remote, or dispersed across global networks. Our platform automates network discovery, mapping, monitoring, configuration backups, traffic analysis and alerting, so IT professionals and MSPs can manage complex, multi-site environments with ease.

• Administer, troubleshoot, and improve RHEL based high performance computing environments supporting CPU and GPU workloads. • Create and maintain HPC services across compute, storage, networking, scheduling, Kubernetes, and observability. • Develop tools, scripts, APIs, integrations, and automation using Python, Go, Bash, or similar languages. • Apply software engineering best practices, including Git workflows, code reviews, testing, modular design, and CI/CD. • Support and help update HPC scheduling environments, with Slurm experience preferred. • Improve monitoring, alerting, dashboards, and operational visibility using Grafana, Prometheus, Dynatrace, and related tools. • Partner with users, customers, and internal engineering teams to understand requirements, resolve issues, and improve platform usability. • Create and maintain documentation, architecture notes, user guides, and operational procedures. • Drive platform modernization focused on reliability, scalability, automation, security, and maintainability.

• Build and maintain full stack features using CakePHP, PostgreSQL, and SvelteKit • Design scalable, multi-tenant systems and APIs • Develop intuitive, performant UI components using modern frontend frameworks • Integrate with third-party platforms (Salesforce, Mailchimp, Planning Center, Twilio, etc.) • Optimize performance across backend queries and frontend rendering • Collaborate with product and design to deliver high-impact features • Contribute to code reviews and engineering standards