Auvik Networks

Role Description We're looking for a Product Marketing leader to define and execute Auvik's Product Marketing strategy, ensuring our products are positioned to win in the market and drive sustainable business growth. This is a true player-coach role. You'll lead and develop a team of Product Marketing Managers while remaining actively involved in product launches, positioning and messaging, and go-to-market strategy for our most strategic initiatives. You'll establish the vision, priorities, and operating model for the Product Marketing function while continuing to contribute directly where your expertise has the greatest impact. Working closely with Product, Sales, Customer Success, Marketing, and Executive Leadership, you'll represent the voice of the customer, influence product direction, shape company-wide go-to-market strategy, and ensure the Product Marketing team delivers consistent, scalable, and measurable business outcomes. What will I be doing? - Own Product Marketing strategy and execution - Own the Product Marketing strategy across Auvik's portfolio, ensuring alignment with company growth objectives. - Define positioning, messaging, and go-to-market strategies that clearly differentiate Auvik in the market. - Personally lead the company's most strategic product launches while enabling the team to execute across the broader portfolio. - Partner closely with Product Management to influence product strategy and roadmap decisions through customer, market, and competitive insights. - Ensure customer-facing teams are equipped with the messaging, enablement, and content needed to drive successful customer outcomes. - Drive business outcomes - Partner with Product, Sales, Marketing, and Customer Success leaders to align go-to-market strategy across the customer lifecycle. - Own Product Marketing's contribution to business outcomes, including product adoption, pipeline, customer expansion, competitive positioning, and revenue growth. - Define success metrics, measure team and program performance, and continuously evolve Product Marketing strategy, programs, and processes to improve results. - Foster alignment across functions to ensure consistent execution and a seamless customer experience. - Lead and grow the Product Marketing function - Lead, coach, and develop a high-performing team of Product Marketing Managers, fostering growth, accountability, and strong execution. - Contribute to setting strategic direction, priorities, and operating cadence for the Product Marketing function. - Build scalable processes, frameworks, and best practices that improve consistency, quality, and business impact across the team. - Allocate resources and prioritize work across the product portfolio to maximize business outcomes. - Remain an active contributor by leading high-impact launches, messaging, and strategic initiatives alongside your team. - Champion the market - Build deep expertise in customers, competitors, industry trends, and market dynamics. - Translate market insights into differentiated positioning, compelling messaging, and actionable go-to-market strategies. - Represent Product Marketing in strategic planning and cross-functional decision making. - Champion the voice of the customer across Product, Marketing, Sales, and Customer Success. Qualifications - Significant experience in Product Marketing within a B2B SaaS organization. - Demonstrated success defining Product Marketing strategy and executing go-to-market initiatives that deliver measurable business results. - Proven experience leading and developing high-performing Product Marketing teams. - Strong understanding of networking, IT operations, infrastructure technologies, or adjacent technical markets. - Comfortable balancing strategic leadership with hands-on execution in a player-coach environment. - Proven success developing positioning, messaging, and go-to-market strategies for technical products. - Experience leading complex, cross-functional initiatives and influencing senior stakeholders. - Exceptional communication and storytelling skills with the ability to simplify complex technical concepts. - A data-driven mindset with experience defining success metrics, measuring performance, and optimizing business outcomes. Requirements - Experience marketing products to IT professionals, MSPs, or network administrators. - Experience building and scaling Product Marketing teams within a high-growth SaaS organization. - Experience with analyst relations, competitive intelligence, or market research. - Pragmatic Marketing, Product Marketing Alliance, or similar certification. - Experience launching technical SaaS products in global markets. Benefits - Stock options to share in Auvik’s future successes. - Comprehensive health and dental benefits plan. - 401k matching program. - Flexible paid time off. - Paid parental leave program. - Remote working subsidies. Company Description Auvik delivers cloud-based network management software that gives IT teams instant visibility and control over their infrastructure — whether on-site, remote, or dispersed across global networks. Our platform automates network discovery, mapping, monitoring, configuration backups, traffic analysis and alerting, so IT professionals and MSPs can manage complex, multi-site environments with ease. We’re focused on building a diverse and inclusive workforce. If you’re excited about this role, but do not meet 100% of the qualifications listed above, we encourage you to apply. We are happy to make any accommodations you may need throughout the interview process as well. Auvik is an Equal Opportunity Employer and considers applicants for employment without regard to race, colour, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, provincial, or local law.

Role Description As a key player in Auvik’s customer success team, you’ll drive expansion and retention by helping our existing customers unlock the full value of our product—ultimately fueling revenue growth. You’ll be a strategic partner to your accounts, guiding adoption, identifying upsell opportunities, and influencing renewals. Internally, you’ll act as the customer’s voice across Product, Sales, Marketing, and Support, ensuring a seamless experience that supports both their success and Auvik’s. You’ll manage a portfolio of customers, lead them through implementation and product integration, and connect them to the right resources to maximize satisfaction and long-term partnership. What will I be doing? - Manage Client Relationships: Be the primary point of contact for a portfolio of customers, building and maintaining positive, long-term relationships. - Support Customer Success: Understand your clients’ needs and help them implement Auvik effectively within their operations, from initial adoption through ongoing use. - Achieve Sales Targets: Meet and exceed revenue targets by upselling and cross-selling additional products or services to your accounts. - Drive Product Utilization: Develop strategies to ensure your clients are maximizing the value of Auvik’s features and are aware of new updates and developments. - Collaborate with Teams: Work with Auvik’s internal teams (e.g., onboarding, product, support) to ensure seamless client experiences and effective solutions. - Customer Training and Demos: Conduct product demos and training sessions to help clients adopt and use Auvik’s features to their full potential. - Provide Feedback: Collect and document feedback from customers regarding potential product improvements or new features, sharing insights with our engineering and product teams. - Resolve Problems: Address client issues in a professional and timely manner, ensuring that solutions are both effective and aligned with customer needs. Qualifications - Proven ability to manage client relationships, particularly in a SaaS or IT service provider context, with a focus on driving revenue and demonstrating business value. - Experience developing and executing plans that drive product adoption and growth within customer accounts. - A solid understanding of IT concepts and the ability to apply them to help grow and improve their service offerings. - Comfortable identifying opportunities to upsell and cross-sell, with a track record of meeting or exceeding sales targets. - Strong ability to assess and address client challenges, and a knack for offering creative, practical solutions. - Excellent communication, organizational and interpersonal skills. - Ability to manage client concerns and conflicts with professionalism, ensuring positive outcomes. - A passion for technology and the ability to quickly grasp new products, features, and functionalities. - A commitment to continuous improvement. Requirements - Knowledge of IT infrastructure operations or IT service provider business concepts. - Knowledge of Salesforce. Benefits - Comprehensive health and dental benefits plan. - Wellness spending account. - GRSP matching program. - Flexible paid time off. - Paid parental leave program. - Remote working subsidies. Compensation Details The hiring range for this position is listed below. Compensation offered for candidates in this role is based on a number of factors including job-related skills, knowledge, and experience. These factors may cause your compensation to vary within the range outlined below. OTE (Base + Target Incentive) Range: $87,000 — $113,500 CAD

Role Description We’re looking for a Director of Channel Sales to accelerate and scale Auvik’s partner ecosystem. This is a high-impact leadership role focused on building on the strong foundation already in place, evolving our partner program, expanding strategic partnerships, and driving meaningful partner-sourced and influenced revenue. You will operate at both a strategic and operational level, partnering cross-functionally while establishing the structure, discipline, and execution model required to scale channel into a consistent and predictable growth engine. What will I be doing? - Channel Strategy & Growth - Define and execute Auvik’s channel go-to-market strategy to drive scalable growth - Identify and prioritize key partner segments (MSPs, VARs, distributors, strategic alliances) - Expand Auvik’s presence within high-impact partners and ecosystems - Own partner-sourced and influenced pipeline, driving co-selling motions to improve velocity and win rates - Partner Program & Performance - Build and evolve the partner program to improve scalability, clarity, and engagement - Align partner tiers, incentives, and models to support growth objectives - Track and optimize performance based on pipeline, conversion, and partner contribution - Team & Organizational Leadership - Define and scale the channel coverage model aligned to growth targets - Hire, develop, and lead a high-performing team of partner managers - Foster a performance-driven culture focused on execution and results - Strategic Partnerships & Cross-Functional Alignment - Build and manage executive-level relationships with key partners - Deepen partnerships to unlock new revenue streams and market opportunities - Partner with Sales, Marketing, and Product to align on go-to-market strategy and partner enablement - Ensure partners are effectively integrated into Auvik’s broader revenue motion - Operational Scale - Establish clear operating rhythms and accountability across the channel - Define and track key performance metrics across pipeline, conversion, and partner contribution - Improve systems, processes, and workflows to reduce friction and increase efficiency - Bring structure and predictability to how Auvik scales its channel business Qualifications - Experience leading or scaling channel, partnerships, or indirect go-to-market motions within a SaaS environment - A track record of driving measurable revenue impact through partners, not just building programs - Strong understanding of MSP, VAR, and distribution models, and how to prioritize across them - Experience building or evolving partner programs to support growth and engagement - Experience leading or developing partner-facing teams, or clear readiness to step into that leadership scope - Comfort operating in a high-growth environment where not everything is fully defined—you can bring structure without slowing things down - Strong stakeholder management skills, with the ability to influence across teams and at senior levels externally - A data-driven approach to managing performance, pipeline, and partner contribution Requirements - Experience working in or selling into MSP or IT service provider ecosystems - Background in scaling channel motions at a company going through rapid growth - Experience building co-selling frameworks that meaningfully impact win rates and deal velocity Benefits - Comprehensive health and dental benefits plan - 401k matching program - Flexible paid time off - Paid parental leave program - Remote working subsidies Company Description Auvik delivers cloud-based network management software that gives IT teams instant visibility and control over their infrastructure — whether on-site, remote, or dispersed across global networks. Our platform automates network discovery, mapping, monitoring, configuration backups, traffic analysis and alerting, so IT professionals and MSPs can manage complex, multi-site environments with ease.

Role Description As a Manager of one of Auvik’s Customer Success teams, you’ll lead and mentor a team of Customer Success Managers supporting our Corp IT customers. Your team is responsible for helping customers realize value from Auvik, driving product adoption, protecting gross retention, and growing accounts through upsell and cross-sell. This is a hands-on leadership role for someone who understands that great customer success is both customer-first and results-driven. You’ll coach your team to build strong relationships, uncover risks early, identify growth opportunities, and lead confident conversations about renewal and expansion. You’ll be accountable for team performance across: - Adoption - Gross retention - Net dollar retention - Upsell - Cross-sell targets You’ll also act as a customer champion across Auvik, sharing feedback and insights that help us improve the customer experience for Corp IT customers. Qualifications - Previous experience leading a team of Customer Success Managers or post-sale revenue professionals. - Experience in customer success, account management, or sales for a technical product. - Experience owning or leading teams responsible for gross retention, net dollar retention, upsell, and cross-sell targets. - Strong understanding of renewal management, customer value realization, adoption strategy, and expansion within an existing customer base. - Strong coaching skills across customer conversations, renewal risk, expansion discovery, objection handling, and commercial discussions. - Comfortable leading a team that carries a number. - Strong communication skills, including excellent spoken and written English. Other languages are an asset. - Ability to communicate clearly with both technical and executive stakeholders. - Strong forecasting, pipeline inspection, CRM discipline, and operational follow-through. - Experience in SaaS, computer networking, or the IT industry. - Experience with CRM software, Salesforce preferred. - Passionate about technology and learning more about Auvik. - Demonstrated ability to lead, coach, develop, and motivate others. Requirements - Be accountable for your team’s product adoption, gross retention, net dollar retention, upsell, and cross-sell performance, as well as the quality and accuracy of renewal and expansion forecasts. - Coach team members to identify customer risk, uncover expansion opportunities, and build renewal strategies that drive adoption, retention, and growth. - Develop the team’s proficiency in effectively identifying opportunities and building a cross-sell and upgrade funnel. - Be the first point of escalation for renewal risk, customer concerns, commercial conversations, expansion opportunities, feature requests, and customer escalations. - Work with other revenue leaders, including Marketing, Sales, Product, Support, and Finance, to design and execute programs that improve adoption, retention, upsell, and cross-sell within the Corp IT customer base. - Deliver ongoing mentorship and development of the Customer Success team, including recruiting, hiring, and training new CSMs on customer engagement, renewal strategy, value realization, and commercial conversations. - Conduct regular team meetings, renewal reviews, and forecast meetings. Coach direct reports on strategies to reduce risk, strengthen customer value, and move renewal and expansion opportunities forward. - Ensure the Customer Success team is up to date on new marketing initiatives, product roadmap updates, customer feedback, and organizational changes. - Consistently monitor customer health, team activity, renewal readiness, product adoption, and expansion opportunities, identifying areas for improvement across the team and the business. - Think critically about existing processes and iterate where there is room for improvement to help drive retention, adoption, expansion, and customer outcomes. - Effectively raise risks, trends, customer stories, feedback, and opportunities to leadership. - Build trust and accountability across the team, creating a culture in which CSMs take ownership of both customer and revenue outcomes. - Live the Auvik Way each day. Benefits - Comprehensive health and dental benefits plan. - Wellness spending account. - GRSP matching program. - Flexible paid time off. - Paid parental leave program. - Remote working subsidies. Company Description Auvik delivers cloud-based network management software that gives IT teams instant visibility and control over their infrastructure — whether on-site, remote, or dispersed across global networks. Our platform automates network discovery, mapping, monitoring, configuration backups, traffic analysis, and alerting, so IT professionals and MSPs can manage complex, multi-site environments with ease. We’re focused on building a diverse and inclusive workforce. If you’re excited about this role, but do not meet 100% of the qualifications listed above, we encourage you to apply. We are happy to make any accommodations you may need throughout the interview process as well. Auvik is an Equal Opportunity Employer and considers applicants for employment without regard to race, colour, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law.

Role Description Love being a technical resource and using your natural curiosity and desire to help to solve problems and find solutions? Ready for a combination of proactive and reactive solution building? Then this may just be the role for you. In order to support our continued growth, we are looking for ambitious, motivated individuals to join our Technical Pre-Sales team. You will be the primary technical resource for the sales organization and provide technical assistance to prospects during software evaluation. This entails: - Answering questions in real time on Slack. - Attending sales calls when the Account Executives require additional technical expertise. - Being a key technical advisor and an Auvik solutions advocate. As a core member of the presales team, your days will be spent: - Diving head first into the prospects' business challenges and discovering opportunities to solve those challenges using Auvik’s products. - Supporting Auvik Account Executives through solution deployments and escalated technical support issues. - Applying software and networking knowledge, plus problem-solving skills, to the integration of Auvik into core customer environments and third-party products. - Conveying the value of Auvik by helping prospects augment their standard operating procedures, identify network issues on their locations or client sites, and improve business processes using Auvik. - Acting as an internal liaison between the sales, customer success, customer support, and product management teams. - Documenting unexpected behavior in Auvik as discovered through customer calls. - Communicating experience from the field to the product and development teams, contributing to product design, improvements, and evolution. - Supporting the development of technical collateral in collaboration with the sales enablement, product marketing, and marketing teams. - Developing and maintaining strong relationships with customers, acting as a trusted advisor and technical resource. - Assisting in the preparation of proposals and presentations, ensuring alignment with customer requirements. - Staying updated on industry trends and product developments to effectively communicate value propositions. Qualifications - 4+ years relevant work experience with a formal education and/or comparable work experience in computer science or networking. - Experience in technical support with a network equipment provider or other networking industry vendor is highly desirable. - Hands-on experience with at least one element of network design, network management/administration, or network deployment. - Excellent communication and presentation skills, with the ability to convey complex technical concepts to non-technical audiences. - Proven ability to build and maintain relationships with customers and internal stakeholders. - Problem-solving skills and the ability to think creatively to address customer challenges. - Experience with SaaS solutions and cloud technologies is a plus. - Familiarity with Auvik’s product offerings and competitive landscape. Benefits - Comprehensive health and dental benefits plan. - Wellness spending account. - GRSP matching program. - Flexible paid time off. - Paid parental leave program. - Remote working subsidies. - Stock options to share in Auvik’s future successes. Compensation Details The hiring range for this position is listed below. Compensation offered for candidates in this role is based on a number of factors including job-related skills, knowledge, and experience. These factors may cause your compensation to vary within the range outlined below. Salary Range: $75,000 — $98,000 CAD

Principal Software Developer Home-based: Canada Why should you consider joining Auvik? - You want to work at a company that is building impactful, relevant technology. Auvik&rsquo;s network management software helps IT teams by automating time-consuming tasks, streamlining operations, and mitigating risk. It&rsquo;s more important than ever to be able to remotely monitor and manage network infrastructure, and with Auvik, IT professionals have that essential visibility and control. - You want to work with a leadership team who are transparent and trustworthy. Our senior leaders have a vision for Auvik. They are experienced, knowledgeable, approachable, and consistently working hard to drive success, both for the company and the team of people who make it happen. - You want to work with a product customers love. People rave about what we&rsquo;ve built. Our customers are smart, aspirational, and highly technical. It pays to get the details right. - You want regular opportunities for learning and growth. With ongoing feedback from leadership, you&rsquo;ll find that Auvik encourages you to be your very best. Our onboarding process is thorough and informative because we want to make sure you&rsquo;re prepared to have a great work experience. We also have programs designed to help you take the next steps you want for your career. - You want the flexibility to manage your work, your way. We&rsquo;re a fully distributed team and we&rsquo;re prepared to continue to support working from home (or the space you choose!). We trust you to get the job done where you feel most comfortable and effective. What&rsquo;s this role about? As a Principal Software Developer at Auvik, you&rsquo;ll provide technical leadership at the highest level, shaping the long-term architecture and technical direction of our platform. You&rsquo;ll work across a complex landscape that includes a legacy monolith and a large microservices ecosystem running on Kubernetes, helping us critically evaluate where our architecture should evolve next and creating a clear, pragmatic plan to get there. This role is ideal for a deeply experienced engineer who thrives on ambiguity, enjoys diving into complex systems, and can balance hands-on technical depth with broad organizational influence. While you won&rsquo;t be tied to a single team, you&rsquo;ll work closely with engineering leadership and development teams to ensure architectural decisions are sound, scalable, and aligned with our business goals. What will I be doing? - Defining and evolving the long-term architecture of Auvik&rsquo;s platform, including evaluating tradeoffs between our legacy monolith and our microservices-based systems. - Creating a clear, executable technical roadmap to move the platform toward a more reliable, scalable, and maintainable architecture. - Diving deep into existing systems to understand constraints, identify deficiencies, and propose targeted improvements that deliver real impact. - Acting as a subject-matter expert in data architecture, including relational databases, document stores, NoSQL systems, and OLAP databases. - Designing and guiding the use of data streaming and event-driven systems using technologies such as Kafka and Flink. - Apply AI-enabled techniques to solve complex engineering problems, using intelligent tooling, automation, and data-informed debugging to build scalable systems, improve reliability, and accelerate delivery across the stack. - Establishing best practices for exposing data to internal and external consumers with a focus on low latency, consistency, and correctness. - Designing and evolving core platforms, services, and shared infrastructure that other development teams build upon. - Partnering with engineering leaders, product managers, and senior developers to align technical decisions with product and business strategy. - Influencing without authority, building consensus, gaining buy-in, and clearly communicating architectural decisions across the organization. - Mentoring senior engineers and acting as a technical role model through design reviews, architectural guidance, and thoughtful feedback. What are we looking for? - A highly experienced engineer with a strong track record of designing and evolving large-scale, distributed systems. - Deep expertise in data storage technologies, including relational, document, NoSQL, and analytical databases, and knowing when to use each. - Strong experience building and operating data streaming platforms using tools like Kafka and Flink. - A deeply technical, hands-on engineer who uses AI pragmatically to solve hard problems, writes high-quality production code, debugs across distributed systems, and elevates team output through strong system design and engineering rigor. - Proven ability to design low-latency, reliable data access patterns for a wide range of consumers. - Experience building internal platforms, frameworks, or shared services that enable other teams to move faster and safer. - Hands-on experience leading the modernization of large legacy systems, balancing incremental refactoring with long-term architectural transformation. - Exceptional system analysis skills. You can quickly understand complex, unfamiliar systems and identify meaningful improvements. - Strong architectural judgment, with the ability to balance ideal designs against real-world constraints. - Excellent communication skills and the ability to influence technical direction across teams and leadership levels. - A collaborative mindset with a passion for helping teams succeed and raising the overall technical bar. - Comfort operating in ambiguous problem spaces and leading initiatives where the path forward isn&rsquo;t obvious. Our Stack - Backend: Go, Scala - Frontend: React (TypeScript), GraphQL - Infrastructure & Data: Kafka, Kubernetes, AWS</li> - Datastores: Relational databases, NoSQL and document stores, OLAP systems - Observability: Logging, metrics, and tracing across distributed systems (&hellip; and more, depending on your area of focus) We&rsquo;re actively hiring for this role and looking to bring someone great onto the team as soon as possible. About Auvik Auvik delivers cloud-based network management software that gives IT teams instant visibility and control over their infrastructure &mdash; whether on-site, remote, or dispersed across global networks. Our platform automates network discovery, mapping, monitoring, configuration backups, traffic analysis and alerting, so IT professionals and MSPs can manage complex, multi-site environments with ease. We&rsquo;re focused on building a diverse and inclusive workforce. If you&rsquo;re excited about this role, but do not meet 100% of the qualifications listed above, we encourage you to apply. We are happy to make any accommodations you may need throughout the interview process as well. Auvik is an Equal Opportunity Employer and considers applicants for employment without regard to race, colour, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, provincial, or local law. Hiring Process At Auvik, our hiring process is designed to be personal, transparent, and human-led. Our Talent Acquisition Partners review all resumes, connect with candidates whose skills and experience aligns with the role, and stay in communication with you throughout your journey. If our interests align, you'll meet with a hiring manager, as well as additional members of the hiring team in follow-up conversations. All of your interviews will take place via Zoom. Before meeting with a hiring manager, we also ask candidates to complete a 5-minute Predictive Index (PI) assessment. This helps us understand and match your strengths and work preferences with roles that will set you up for success. We use AI tools to support administrative tasks in the hiring process; such as helping source candidates, drafting communications, and interview summaries, so our team can stay focused and present during conversations. We do not use AI tools to interview, screen or assess candidates; or determine who moves forward in the process. We debrief and consider the full context of every conversation before making hiring decisions. We believe hiring requires judgment that can be augmented but, not replaced by AI. Compensation Details At Auvik, our compensation philosophy is to be market competitive, reward performance, reflect our commitment to equity and maintain transparency with our employees. We have defined job levels and compensation ranges for each of our markets we employ, based on research from various sources of market data, which are reviewed on a regular basis. The hiring range for this position is listed below. Compensation offered for candidates in this role is based on a number of factors including job-related skills, knowledge, and experience. These factors may cause your compensation to vary within the range outlined below. In addition to cash compensation, all full-time employees are granted stock options to share in Auvik&rsquo;s future successes. Auvik employees are eligible to participate in additional benefits and programs including our comprehensive health and dental benefits plan, Wellness spending account, GRSP matching program, flexible paid time off, paid parental leave program, and are eligible for remote working subsidies. Salary Range: $200,000 - $260,000 CAD

Software Developer Location: Home-based: Colombia Full-time Remote Why should you consider joining Auvik? - You want to work at a company that is building impactful, relevant technology. Auvik&rsquo;s network management software helps IT teams by automating time-consuming tasks, streamlining operations, and mitigating risk. It&rsquo;s more important than ever to be able to remotely monitor and manage network infrastructure, and with Auvik, IT professionals have that essential visibility and control. - You want to work with a leadership team who are transparent and trustworthy. Our senior leaders have a vision for Auvik. They are experienced, knowledgeable, approachable, and consistently working hard to drive success, both for the company and the team of people who make it happen. - You want to work with a product customers love. People rave about what we&rsquo;ve built&mdash;our latest NPS was 57 (phenomenal!). Our customers are smart, aspirational, and highly technical. It pays to get the details right. - You want regular opportunities for learning and growth. With ongoing feedback from leadership, you&rsquo;ll find that Auvik encourages you to be your very best. Our onboarding process is thorough and informative because we want to make sure you&rsquo;re prepared to have a great work experience. We also have programs designed to help you take the next steps you want for your career. - You want the flexibility to manage your work, your way. We&rsquo;re a fully distributed team and we&rsquo;re prepared to continue to support working from home (or the space you choose!). When we&rsquo;re able, we&rsquo;ll have Auvik hubs in Waterloo and Barcelona for you to leverage if needed. We trust you to get the job done where you feel most comfortable and effective. What&rsquo;s the job about? As a software engineer at Auvik, you&rsquo;ll be part of an agile team of coders, developing a network management service that monitors millions of devices, while solving big challenges for our customers. Drawing on your love of developing creative solutions, your can-do attitude, and your drive to do great work, you&rsquo;ll help Auvik continue to build software our customers can rely on. What will you be doing? The industry is shifting towards cloud based systems and distributed work environments. We need senior software developers like yourself to level up on our product offerings. In this role, you will: - Focus on designing architectures for microservices that are consistent, scalable, high quality and tolerant to faults and failures. - Deploy and manage containerized applications using Kubernetes orchestration. - Design and implement protocols for communication in a highly scalable, distributed system. - Develop reliable and performant code for our collector deployed at tens of thousands of customer sites. - Apply AI-enabled techniques to solve complex engineering problems, using intelligent tooling, automation, and data-informed debugging to build scalable systems, improve reliability, and accelerate delivery across the stack. - Develop tooling using information from Netflow, Syslog, and other networking standards. - Help expand the depth and breadth of our solution based on your deep knowledge of networking devices and protocols. - Collaborate with engineering and product management to deliver software components to meet the needs of our customers. What are we looking for? - Proven experience developing quality code and architectures preferably using C++ or Golang). - Background in designing and developing microservices. - Knowledge of cloud computing, preferably AWS. - Adept in building reliable, highly available, and scalable software on top of the Kafka streaming platform. - A deeply technical, hands-on engineer who uses AI pragmatically to solve hard problems, writes high-quality production code, debugs across distributed systems, and elevates team output through strong system design and engineering rigor. - Proficiency in agile methodologies such as scrum. - Deep understanding of CI/CD pipeline to test and deploy. - Passion for mentoring and guiding junior and intermediate team members. - Enthusiasm towards researching new technologies and making recommendations based on experiences and findings. - Accountability towards following processes and making suggestions for improvements. - Desire to collaboratively create elegant, scalable, modern, code that evolves our products. - Strong communication skills (written and verbal) to work collaboratively with the immediate team and the larger About Auvik Auvik makes network management easier. Our software provides the visibility and automation IT professionals need to focus on the work that delivers the greatest value to their organization. Today, Auvik helps IT teams manage more than four million devices on over 50,000 networks worldwide. Auvik is one of the fastest growing North American technology companies. We&rsquo;ve won the Deloitte Technology Fast 50, Deloitte Fast 500, and we were recognized as the #1 ranked Canadian company in the FT Americas&rsquo; Fastest Growing Companies. We&rsquo;re focused on building a diverse and inclusive workforce. If you&rsquo;re excited about this role, but do not meet 100% of the qualifications listed above, we encourage you to apply. We are happy to make any accommodations you may need throughout the interview process as well. Don't have a working webcam? We will help you find a space you can conduct your interview from Have kids or pets in the background? Don&rsquo;t worry about it. Just let us know what you need when we reach out to schedule and we will make it work! Auvik is an Equal Opportunity Employer and considers applicants for employment without regard to race, colour, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, provincial, or local law.

Role Description As a Senior Software Developer at Auvik, you’ll be part of an agile team of coders, developing a network management service that monitors millions of devices, while solving big challenges for our customers. Drawing on your love of developing creative solutions, your can-do attitude, and your drive to do great work, you’ll help Auvik continue to build software our customers can rely on. The industry is shifting towards cloud-based systems and distributed work environments. We need senior software developers like yourself to level up on our product offerings. In this role, you will: - Focus on designing architectures for microservices that are consistent, scalable, high quality and tolerant to faults and failures. - Deploy and manage containerized applications using Kubernetes orchestration. - Design and implement protocols for communication in a highly scalable, distributed system. - Develop reliable and performant code for our collector deployed at tens of thousands of customer sites. - Help expand the depth and breadth of our solution based on your deep knowledge of networking devices and protocols. - Collaborate with engineering and product management to deliver software components to meet the needs of our customers. - Apply AI-enabled techniques to solve complex engineering problems, using intelligent tooling, automation, and data-informed debugging to build scalable systems, improve reliability, and accelerate delivery across the stack. Qualifications - Several years of experience developing quality code and architectures preferably using Golang. - Background in designing and developing microservices. - Knowledge of cloud computing, preferably AWS. - Adept in building reliable, highly available, and scalable software on top of the Kafka streaming platform. - A deeply technical, hands-on engineer who uses AI pragmatically to solve hard problems, writes high-quality production code, debugs across distributed systems, and elevates team output through strong system design and engineering rigor. - Proficiency in agile methodologies such as scrum. - Deep understanding of CI/CD pipeline to test and deploy. - Passion for mentoring and guiding junior and intermediate team members. - Enthusiasm towards researching new technologies and making recommendations based on experiences and findings. - Accountability towards following processes and making suggestions for improvements. - Desire to collaboratively create elegant, scalable, modern code that evolves our products. - Strong communication skills (written and verbal) to work collaboratively with the immediate team and the larger organization. Requirements - React - GraphQL - Scala - Go - C++ - Kubernetes - Kafka Benefits - Comprehensive health and dental benefits plan. - Wellness spending account. - GRSP matching program. - Flexible paid time off. - Paid parental leave program. - Remote working subsidies. Company Description Auvik delivers cloud-based network management software that gives IT teams instant visibility and control over their infrastructure — whether on-site, remote, or dispersed across global networks. Our platform automates network discovery, mapping, monitoring, configuration backups, traffic analysis and alerting, so IT professionals and MSPs can manage complex, multi-site environments with ease.

Role Description We’re looking for an Enablement Specialist who’s passionate about helping teams learn, grow, and perform at their best. In this role, you’ll lead engaging training sessions, help scale impactful enablement programs, and play a key part in supporting the success of our customer-facing teams. This is a great opportunity for someone who enjoys facilitating live learning experiences, collaborating across teams, and bringing structure and energy to a fast-moving environment. You’ll have the chance to own initiatives, influence how enablement is delivered, and help create programs that make a measurable impact across the business. What will I be doing? - Facilitate engaging, high-quality onboarding and ongoing enablement sessions for customer-facing teams - Take ownership of running and coordinating enablement programs, ensuring a strong learner experience from planning through delivery - Partner closely with cross-functional stakeholders, including Product Marketing Management (PMM), Product, and Revenue Enablement team members, to support product training initiatives and business priorities - Help identify enablement needs and training gaps across customer-facing teams - Support the development, maintenance, and continuous improvement of enablement content and learning materials, including e-learning content - Coordinate training logistics, communications, and timelines across multiple stakeholders and initiatives - Adapt quickly to shifting priorities and support programs operating against tight timelines - Work independently with minimal oversight while maintaining strong alignment and communication with stakeholders and teammates - Proactively communicate progress, risks, and timeline changes to ensure projects remain on track Qualifications - Proven experience in enablement, facilitation, and training delivery for customer-facing teams - Strong facilitation skills and confidence leading live virtual and/or in-person training sessions - Excellent communication and stakeholder management skills, able to collaborate effectively across teams and functions - Strong organizational skills with the ability to manage multiple priorities simultaneously - Self-starter mindset with the ability to work independently and drive initiatives forward - Comfortable working in a fast-paced, evolving environment with changing priorities - Growth mindset with a willingness to continuously learn and improve Requirements - Experience using tools such as Jira, Articulate, Litmos, Salesforce, and Looker - Familiarity with SaaS, product enablement, or customer-facing revenue teams - Experience supporting and reinforcing sales methodologies such as MEDDPICC, Value Selling, or similar revenue frameworks Benefits - Comprehensive health and dental benefits plan - Wellness spending account - GRSP matching program - Flexible paid time off - Paid parental leave program - Remote working subsidies Compensation Details The hiring range for this position is listed below. Compensation offered for candidates in this role is based on a number of factors including job-related skills, knowledge, and experience. These factors may cause your compensation to vary within the range outlined below. Salary Range: $75,000 — $98,000 CAD

Role Description As an Account Executive, you will be the primary point of contact for new Auvik prospects. Using your energy, smarts, selling skills and personal brand, you will focus on closing net new sales opportunities. You’ll be part of a rapidly growing sales team and based remotely. You will be responsible for working with customers to uncover their problems, the associated business impact, and help them understand how Auvik can solve their issues. This is a high-velocity sales role, with average sales cycle in the 30-45 day range so there is lots of opportunity to achieve and exceed your quota! - Work together with prospects to develop them into successful customers and partners. - Work with your assigned prospects to fully uncover the business problems they are trying to solve with network monitoring & management. - Help your prospects uncover and articulate the value associated with solving those problems. - Clearly articulate how Auvik solves those problems and provides value through effective demonstrations and assisting prospects in the trial/POC process. - Build and align detailed mutual action plans with your prospects to help them navigate through the buying process. - Be responsible for managing your funnel and ensuring that all your activities are tracked. We run a tight ship here. - Work with the Auvik partner and customer success teams to provide ongoing value to our partners. - Quota is the threshold for success, not the ceiling! Qualifications - A tenacious self-starter with a drive to succeed. - Proven success meeting/exceeding targets in SaaS based sales or sales engineering. - A people person, with a friendly and positive manner. - Great communication skills, both verbally and in writing. - Candidates with experience selling networking and network-related, RMM/EMM, or PSA/ITSM solutions are preferred. - Must have technical aptitude or experience selling a highly technical product. Requirements - A track record of over achievement, such as annual sales awards or a history of exceeding sales targets. - Knowledge of Salesforce. - Experience with computer networking, selling SaaS products, or the managed service provider business model. Benefits - Comprehensive health and dental benefits plan. - Wellness spending account. - GRSP matching program. - Flexible paid time off. - Paid parental leave program. - Remote working subsidies. - All full-time employees are granted stock options to share in Auvik’s future successes. Company Description Auvik delivers cloud-based network management software that gives IT teams instant visibility and control over their infrastructure — whether on-site, remote, or dispersed across global networks. Our platform automates network discovery, mapping, monitoring, configuration backups, traffic analysis and alerting, so IT professionals and MSPs can manage complex, multi-site environments with ease. We’re focused on building a diverse and inclusive workforce. If you’re excited about this role, but do not meet 100% of the qualifications listed above, we encourage you to apply. We are happy to make any accommodations you may need throughout the interview process as well. Auvik is an Equal Opportunity Employer and considers applicants for employment without regard to race, colour, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, provincial, or local law.