Auvik Networks

Principal Software Developer Home-based: Canada Why should you consider joining Auvik? - You want to work at a company that is building impactful, relevant technology. Auvik&rsquo;s network management software helps IT teams by automating time-consuming tasks, streamlining operations, and mitigating risk. It&rsquo;s more important than ever to be able to remotely monitor and manage network infrastructure, and with Auvik, IT professionals have that essential visibility and control. - You want to work with a leadership team who are transparent and trustworthy. Our senior leaders have a vision for Auvik. They are experienced, knowledgeable, approachable, and consistently working hard to drive success, both for the company and the team of people who make it happen. - You want to work with a product customers love. People rave about what we&rsquo;ve built. Our customers are smart, aspirational, and highly technical. It pays to get the details right. - You want regular opportunities for learning and growth. With ongoing feedback from leadership, you&rsquo;ll find that Auvik encourages you to be your very best. Our onboarding process is thorough and informative because we want to make sure you&rsquo;re prepared to have a great work experience. We also have programs designed to help you take the next steps you want for your career. - You want the flexibility to manage your work, your way. We&rsquo;re a fully distributed team and we&rsquo;re prepared to continue to support working from home (or the space you choose!). We trust you to get the job done where you feel most comfortable and effective. What&rsquo;s this role about? As a Principal Software Developer at Auvik, you&rsquo;ll provide technical leadership at the highest level, shaping the long-term architecture and technical direction of our platform. You&rsquo;ll work across a complex landscape that includes a legacy monolith and a large microservices ecosystem running on Kubernetes, helping us critically evaluate where our architecture should evolve next and creating a clear, pragmatic plan to get there. This role is ideal for a deeply experienced engineer who thrives on ambiguity, enjoys diving into complex systems, and can balance hands-on technical depth with broad organizational influence. While you won&rsquo;t be tied to a single team, you&rsquo;ll work closely with engineering leadership and development teams to ensure architectural decisions are sound, scalable, and aligned with our business goals. What will I be doing? - Defining and evolving the long-term architecture of Auvik&rsquo;s platform, including evaluating tradeoffs between our legacy monolith and our microservices-based systems. - Creating a clear, executable technical roadmap to move the platform toward a more reliable, scalable, and maintainable architecture. - Diving deep into existing systems to understand constraints, identify deficiencies, and propose targeted improvements that deliver real impact. - Acting as a subject-matter expert in data architecture, including relational databases, document stores, NoSQL systems, and OLAP databases. - Designing and guiding the use of data streaming and event-driven systems using technologies such as Kafka and Flink. - Apply AI-enabled techniques to solve complex engineering problems, using intelligent tooling, automation, and data-informed debugging to build scalable systems, improve reliability, and accelerate delivery across the stack. - Establishing best practices for exposing data to internal and external consumers with a focus on low latency, consistency, and correctness. - Designing and evolving core platforms, services, and shared infrastructure that other development teams build upon. - Partnering with engineering leaders, product managers, and senior developers to align technical decisions with product and business strategy. - Influencing without authority, building consensus, gaining buy-in, and clearly communicating architectural decisions across the organization. - Mentoring senior engineers and acting as a technical role model through design reviews, architectural guidance, and thoughtful feedback. What are we looking for? - A highly experienced engineer with a strong track record of designing and evolving large-scale, distributed systems. - Deep expertise in data storage technologies, including relational, document, NoSQL, and analytical databases, and knowing when to use each. - Strong experience building and operating data streaming platforms using tools like Kafka and Flink. - A deeply technical, hands-on engineer who uses AI pragmatically to solve hard problems, writes high-quality production code, debugs across distributed systems, and elevates team output through strong system design and engineering rigor. - Proven ability to design low-latency, reliable data access patterns for a wide range of consumers. - Experience building internal platforms, frameworks, or shared services that enable other teams to move faster and safer. - Hands-on experience leading the modernization of large legacy systems, balancing incremental refactoring with long-term architectural transformation. - Exceptional system analysis skills. You can quickly understand complex, unfamiliar systems and identify meaningful improvements. - Strong architectural judgment, with the ability to balance ideal designs against real-world constraints. - Excellent communication skills and the ability to influence technical direction across teams and leadership levels. - A collaborative mindset with a passion for helping teams succeed and raising the overall technical bar. - Comfort operating in ambiguous problem spaces and leading initiatives where the path forward isn&rsquo;t obvious. Our Stack - Backend: Go, Scala - Frontend: React (TypeScript), GraphQL - Infrastructure & Data: Kafka, Kubernetes, AWS</li> - Datastores: Relational databases, NoSQL and document stores, OLAP systems - Observability: Logging, metrics, and tracing across distributed systems (&hellip; and more, depending on your area of focus) We&rsquo;re actively hiring for this role and looking to bring someone great onto the team as soon as possible. About Auvik Auvik delivers cloud-based network management software that gives IT teams instant visibility and control over their infrastructure &mdash; whether on-site, remote, or dispersed across global networks. Our platform automates network discovery, mapping, monitoring, configuration backups, traffic analysis and alerting, so IT professionals and MSPs can manage complex, multi-site environments with ease. We&rsquo;re focused on building a diverse and inclusive workforce. If you&rsquo;re excited about this role, but do not meet 100% of the qualifications listed above, we encourage you to apply. We are happy to make any accommodations you may need throughout the interview process as well. Auvik is an Equal Opportunity Employer and considers applicants for employment without regard to race, colour, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, provincial, or local law. Hiring Process At Auvik, our hiring process is designed to be personal, transparent, and human-led. Our Talent Acquisition Partners review all resumes, connect with candidates whose skills and experience aligns with the role, and stay in communication with you throughout your journey. If our interests align, you'll meet with a hiring manager, as well as additional members of the hiring team in follow-up conversations. All of your interviews will take place via Zoom. Before meeting with a hiring manager, we also ask candidates to complete a 5-minute Predictive Index (PI) assessment. This helps us understand and match your strengths and work preferences with roles that will set you up for success. We use AI tools to support administrative tasks in the hiring process; such as helping source candidates, drafting communications, and interview summaries, so our team can stay focused and present during conversations. We do not use AI tools to interview, screen or assess candidates; or determine who moves forward in the process. We debrief and consider the full context of every conversation before making hiring decisions. We believe hiring requires judgment that can be augmented but, not replaced by AI. Compensation Details At Auvik, our compensation philosophy is to be market competitive, reward performance, reflect our commitment to equity and maintain transparency with our employees. We have defined job levels and compensation ranges for each of our markets we employ, based on research from various sources of market data, which are reviewed on a regular basis. The hiring range for this position is listed below. Compensation offered for candidates in this role is based on a number of factors including job-related skills, knowledge, and experience. These factors may cause your compensation to vary within the range outlined below. In addition to cash compensation, all full-time employees are granted stock options to share in Auvik&rsquo;s future successes. Auvik employees are eligible to participate in additional benefits and programs including our comprehensive health and dental benefits plan, Wellness spending account, GRSP matching program, flexible paid time off, paid parental leave program, and are eligible for remote working subsidies. Salary Range: $200,000 - $260,000 CAD

Software Developer Location: Home-based: Colombia Full-time Remote Why should you consider joining Auvik? - You want to work at a company that is building impactful, relevant technology. Auvik&rsquo;s network management software helps IT teams by automating time-consuming tasks, streamlining operations, and mitigating risk. It&rsquo;s more important than ever to be able to remotely monitor and manage network infrastructure, and with Auvik, IT professionals have that essential visibility and control. - You want to work with a leadership team who are transparent and trustworthy. Our senior leaders have a vision for Auvik. They are experienced, knowledgeable, approachable, and consistently working hard to drive success, both for the company and the team of people who make it happen. - You want to work with a product customers love. People rave about what we&rsquo;ve built&mdash;our latest NPS was 57 (phenomenal!). Our customers are smart, aspirational, and highly technical. It pays to get the details right. - You want regular opportunities for learning and growth. With ongoing feedback from leadership, you&rsquo;ll find that Auvik encourages you to be your very best. Our onboarding process is thorough and informative because we want to make sure you&rsquo;re prepared to have a great work experience. We also have programs designed to help you take the next steps you want for your career. - You want the flexibility to manage your work, your way. We&rsquo;re a fully distributed team and we&rsquo;re prepared to continue to support working from home (or the space you choose!). When we&rsquo;re able, we&rsquo;ll have Auvik hubs in Waterloo and Barcelona for you to leverage if needed. We trust you to get the job done where you feel most comfortable and effective. What&rsquo;s the job about? As a software engineer at Auvik, you&rsquo;ll be part of an agile team of coders, developing a network management service that monitors millions of devices, while solving big challenges for our customers. Drawing on your love of developing creative solutions, your can-do attitude, and your drive to do great work, you&rsquo;ll help Auvik continue to build software our customers can rely on. What will you be doing? The industry is shifting towards cloud based systems and distributed work environments. We need senior software developers like yourself to level up on our product offerings. In this role, you will: - Focus on designing architectures for microservices that are consistent, scalable, high quality and tolerant to faults and failures. - Deploy and manage containerized applications using Kubernetes orchestration. - Design and implement protocols for communication in a highly scalable, distributed system. - Develop reliable and performant code for our collector deployed at tens of thousands of customer sites. - Apply AI-enabled techniques to solve complex engineering problems, using intelligent tooling, automation, and data-informed debugging to build scalable systems, improve reliability, and accelerate delivery across the stack. - Develop tooling using information from Netflow, Syslog, and other networking standards. - Help expand the depth and breadth of our solution based on your deep knowledge of networking devices and protocols. - Collaborate with engineering and product management to deliver software components to meet the needs of our customers. What are we looking for? - Proven experience developing quality code and architectures preferably using C++ or Golang). - Background in designing and developing microservices. - Knowledge of cloud computing, preferably AWS. - Adept in building reliable, highly available, and scalable software on top of the Kafka streaming platform. - A deeply technical, hands-on engineer who uses AI pragmatically to solve hard problems, writes high-quality production code, debugs across distributed systems, and elevates team output through strong system design and engineering rigor. - Proficiency in agile methodologies such as scrum. - Deep understanding of CI/CD pipeline to test and deploy. - Passion for mentoring and guiding junior and intermediate team members. - Enthusiasm towards researching new technologies and making recommendations based on experiences and findings. - Accountability towards following processes and making suggestions for improvements. - Desire to collaboratively create elegant, scalable, modern, code that evolves our products. - Strong communication skills (written and verbal) to work collaboratively with the immediate team and the larger About Auvik Auvik makes network management easier. Our software provides the visibility and automation IT professionals need to focus on the work that delivers the greatest value to their organization. Today, Auvik helps IT teams manage more than four million devices on over 50,000 networks worldwide. Auvik is one of the fastest growing North American technology companies. We&rsquo;ve won the Deloitte Technology Fast 50, Deloitte Fast 500, and we were recognized as the #1 ranked Canadian company in the FT Americas&rsquo; Fastest Growing Companies. We&rsquo;re focused on building a diverse and inclusive workforce. If you&rsquo;re excited about this role, but do not meet 100% of the qualifications listed above, we encourage you to apply. We are happy to make any accommodations you may need throughout the interview process as well. Don't have a working webcam? We will help you find a space you can conduct your interview from Have kids or pets in the background? Don&rsquo;t worry about it. Just let us know what you need when we reach out to schedule and we will make it work! Auvik is an Equal Opportunity Employer and considers applicants for employment without regard to race, colour, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, provincial, or local law.

Role Description As a Senior Software Developer at Auvik, you’ll be part of an agile team of coders, developing a network management service that monitors millions of devices, while solving big challenges for our customers. Drawing on your love of developing creative solutions, your can-do attitude, and your drive to do great work, you’ll help Auvik continue to build software our customers can rely on. The industry is shifting towards cloud-based systems and distributed work environments. We need senior software developers like yourself to level up on our product offerings. In this role, you will: - Focus on designing architectures for microservices that are consistent, scalable, high quality and tolerant to faults and failures. - Deploy and manage containerized applications using Kubernetes orchestration. - Design and implement protocols for communication in a highly scalable, distributed system. - Develop reliable and performant code for our collector deployed at tens of thousands of customer sites. - Help expand the depth and breadth of our solution based on your deep knowledge of networking devices and protocols. - Collaborate with engineering and product management to deliver software components to meet the needs of our customers. - Apply AI-enabled techniques to solve complex engineering problems, using intelligent tooling, automation, and data-informed debugging to build scalable systems, improve reliability, and accelerate delivery across the stack. Qualifications - Several years of experience developing quality code and architectures preferably using Golang. - Background in designing and developing microservices. - Knowledge of cloud computing, preferably AWS. - Adept in building reliable, highly available, and scalable software on top of the Kafka streaming platform. - A deeply technical, hands-on engineer who uses AI pragmatically to solve hard problems, writes high-quality production code, debugs across distributed systems, and elevates team output through strong system design and engineering rigor. - Proficiency in agile methodologies such as scrum. - Deep understanding of CI/CD pipeline to test and deploy. - Passion for mentoring and guiding junior and intermediate team members. - Enthusiasm towards researching new technologies and making recommendations based on experiences and findings. - Accountability towards following processes and making suggestions for improvements. - Desire to collaboratively create elegant, scalable, modern code that evolves our products. - Strong communication skills (written and verbal) to work collaboratively with the immediate team and the larger organization. Requirements - React - GraphQL - Scala - Go - C++ - Kubernetes - Kafka Benefits - Comprehensive health and dental benefits plan. - Wellness spending account. - GRSP matching program. - Flexible paid time off. - Paid parental leave program. - Remote working subsidies. Company Description Auvik delivers cloud-based network management software that gives IT teams instant visibility and control over their infrastructure — whether on-site, remote, or dispersed across global networks. Our platform automates network discovery, mapping, monitoring, configuration backups, traffic analysis and alerting, so IT professionals and MSPs can manage complex, multi-site environments with ease.

Role Description We’re looking for an Enablement Specialist who’s passionate about helping teams learn, grow, and perform at their best. In this role, you’ll lead engaging training sessions, help scale impactful enablement programs, and play a key part in supporting the success of our customer-facing teams. This is a great opportunity for someone who enjoys facilitating live learning experiences, collaborating across teams, and bringing structure and energy to a fast-moving environment. You’ll have the chance to own initiatives, influence how enablement is delivered, and help create programs that make a measurable impact across the business. What will I be doing? - Facilitate engaging, high-quality onboarding and ongoing enablement sessions for customer-facing teams - Take ownership of running and coordinating enablement programs, ensuring a strong learner experience from planning through delivery - Partner closely with cross-functional stakeholders, including Product Marketing Management (PMM), Product, and Revenue Enablement team members, to support product training initiatives and business priorities - Help identify enablement needs and training gaps across customer-facing teams - Support the development, maintenance, and continuous improvement of enablement content and learning materials, including e-learning content - Coordinate training logistics, communications, and timelines across multiple stakeholders and initiatives - Adapt quickly to shifting priorities and support programs operating against tight timelines - Work independently with minimal oversight while maintaining strong alignment and communication with stakeholders and teammates - Proactively communicate progress, risks, and timeline changes to ensure projects remain on track Qualifications - Proven experience in enablement, facilitation, and training delivery for customer-facing teams - Strong facilitation skills and confidence leading live virtual and/or in-person training sessions - Excellent communication and stakeholder management skills, able to collaborate effectively across teams and functions - Strong organizational skills with the ability to manage multiple priorities simultaneously - Self-starter mindset with the ability to work independently and drive initiatives forward - Comfortable working in a fast-paced, evolving environment with changing priorities - Growth mindset with a willingness to continuously learn and improve Requirements - Experience using tools such as Jira, Articulate, Litmos, Salesforce, and Looker - Familiarity with SaaS, product enablement, or customer-facing revenue teams - Experience supporting and reinforcing sales methodologies such as MEDDPICC, Value Selling, or similar revenue frameworks Benefits - Comprehensive health and dental benefits plan - Wellness spending account - GRSP matching program - Flexible paid time off - Paid parental leave program - Remote working subsidies Compensation Details The hiring range for this position is listed below. Compensation offered for candidates in this role is based on a number of factors including job-related skills, knowledge, and experience. These factors may cause your compensation to vary within the range outlined below. Salary Range: $75,000 — $98,000 CAD

Role Description As an Account Executive, you will be the primary point of contact for new Auvik prospects. Using your energy, smarts, selling skills and personal brand, you will focus on closing net new sales opportunities. You’ll be part of a rapidly growing sales team and based remotely. You will be responsible for working with customers to uncover their problems, the associated business impact, and help them understand how Auvik can solve their issues. This is a high-velocity sales role, with average sales cycle in the 30-45 day range so there is lots of opportunity to achieve and exceed your quota! - Work together with prospects to develop them into successful customers and partners. - Work with your assigned prospects to fully uncover the business problems they are trying to solve with network monitoring & management. - Help your prospects uncover and articulate the value associated with solving those problems. - Clearly articulate how Auvik solves those problems and provides value through effective demonstrations and assisting prospects in the trial/POC process. - Build and align detailed mutual action plans with your prospects to help them navigate through the buying process. - Be responsible for managing your funnel and ensuring that all your activities are tracked. We run a tight ship here. - Work with the Auvik partner and customer success teams to provide ongoing value to our partners. - Quota is the threshold for success, not the ceiling! Qualifications - A tenacious self-starter with a drive to succeed. - Proven success meeting/exceeding targets in SaaS based sales or sales engineering. - A people person, with a friendly and positive manner. - Great communication skills, both verbally and in writing. - Candidates with experience selling networking and network-related, RMM/EMM, or PSA/ITSM solutions are preferred. - Must have technical aptitude or experience selling a highly technical product. Requirements - A track record of over achievement, such as annual sales awards or a history of exceeding sales targets. - Knowledge of Salesforce. - Experience with computer networking, selling SaaS products, or the managed service provider business model. Benefits - Comprehensive health and dental benefits plan. - Wellness spending account. - GRSP matching program. - Flexible paid time off. - Paid parental leave program. - Remote working subsidies. - All full-time employees are granted stock options to share in Auvik’s future successes. Company Description Auvik delivers cloud-based network management software that gives IT teams instant visibility and control over their infrastructure — whether on-site, remote, or dispersed across global networks. Our platform automates network discovery, mapping, monitoring, configuration backups, traffic analysis and alerting, so IT professionals and MSPs can manage complex, multi-site environments with ease. We’re focused on building a diverse and inclusive workforce. If you’re excited about this role, but do not meet 100% of the qualifications listed above, we encourage you to apply. We are happy to make any accommodations you may need throughout the interview process as well. Auvik is an Equal Opportunity Employer and considers applicants for employment without regard to race, colour, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, provincial, or local law.

Role Description Hold the torch high! As a business development representative, you’ll play an integral role in Auvik’s success and growth, using your energy, smarts, resourcefulness, and charisma to develop sales opportunities. Excel in this role and there’s a clear growth path to Auvik account executive. You’ll be responsible for identifying, qualifying, researching, and warming up prospective buyers for our network management software. Every day, you will focus on: - Researching and developing business intelligence for new and existing accounts - Conducting high-level conversations with senior executives - Delivering compelling explanations of Auvik’s capabilities to prospects - Achieving your monthly quota of qualified opportunities and meetings attended - Evangelizing Auvik’s network management software - Generating new business opportunities to fuel Auvik’s growth Qualifications - A people person, with a friendly and positive manner, who loves the thought of getting paid to have conversations - The ability to quickly build rapport with almost anyone - Great communication skills, both verbally and in writing - Solid internet research skills - A passion for learning new things quickly and a strong technical aptitude - A tenacious self-starter with a drive to succeed - Post-secondary education in any field Requirements - Experience in any type of sales, business development, or fundraising role - Knowledge of Salesforce Benefits - Comprehensive health and dental benefits plan - Wellness spending account - GRSP matching program - Flexible paid time off - Paid parental leave program - Remote working subsidies - Stock options to share in Auvik’s future successes Company Description Auvik delivers cloud-based network management software that gives IT teams instant visibility and control over their infrastructure — whether on-site, remote, or dispersed across global networks. Our platform automates network discovery, mapping, monitoring, configuration backups, traffic analysis and alerting, so IT professionals and MSPs can manage complex, multi-site environments with ease.

Role Description At Auvik, we have several different product teams that you may be selected to interview and, if hired, get the chance to work with. Your journey will span the entire software development process, from ideation alongside our Product Managers and Designers to the tangible stages of implementation and deployment. Within our agile scrum framework, we prioritize adaptability, recognizing and harnessing individual strengths to ensure both personal growth and impactful contributions. - The Network Management product requires a Full-Stack approach to development, focusing on understanding the data being streamed from each device to develop stunning user experiences for our customers. - The new SaaS Management product is at the forefront of our evolving cloud monitoring and cyber security systems, providing a robust platform for hands-on learning in areas of SaaS discovery, monitoring, and reporting. - The Endpoint Management teams are redefining monitoring and support for customers' hardware devices, working in a Full-Stack environment to manage device inventories through an amazing user experience. - The Platform and Shared Services product is designed to be flexible and scalable, leveraging various streaming technologies to create services that manage and transform data from network, cloud, and endpoint devices. Qualifications - Well-rounded computer science fundamentals - Knowledge of Javascript - Experience working in a team-based software development environment (SCRUM/Agile) - Ability to communicate technical concepts to both technical and non-technical audiences - Excellent teamwork skills and collaborative problem-solving abilities - A growth or learning mindset: Interested in developing new skills and mastering new technologies Requirements - Experience with AWS services such as RDS, EBS, S3, Amplify, etc. - Familiarity with Microsoft Azure and Google Cloud Platform - Experience with developer tools, including Gitlab, Datadog, VSCode, pgAdmin - Familiarity with terminal/command line operations and shell scripting - Experience writing tests for both back-end and front-end code - Experience building microservice applications in public clouds like AWS, Azure, GCP - Programming experience with Go and Java - Experience working with Apache services such as Kafka, Goka, and Flink, or other stream processing technologies - Experience working with containerized applications using tools like Docker, Kubernetes, Bazel, and Helm - Experience with developer workflow tools such as Jira, Gitlab, and Datadog - A working knowledge of computer networking Benefits - Remote working subsidies to support an effective home working environment Company Description Auvik delivers cloud-based network management software that gives IT teams instant visibility and control over their infrastructure — whether on-site, remote, or dispersed across global networks. Our platform automates network discovery, mapping, monitoring, configuration backups, traffic analysis, and alerting, so IT professionals and MSPs can manage complex, multi-site environments with ease. We’re focused on building a diverse and inclusive workforce. If you’re excited about this role but do not meet 100% of the qualifications listed above, we encourage you to apply. We are happy to make any accommodations you may need throughout the interview process as well. Auvik is an Equal Opportunity Employer and considers applicants for employment without regard to race, colour, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law.

Role Description At Auvik the #1 rule of the Auvik Way is to Wow our Customers! The Customer Success team is the forefront of how we do this. You’ll be part of an all-star team that is focused on working with their customers to help them realize the full value of their Auvik services. With the support of tools and automation, you’ll manage a large volume of accounts of varying sizes. Leveraging your analytical and communication skills, you’ll deliver a best-in-class customer success experience through both digital touchpoints and direct customer interactions. Your focus will be on ensuring Auvik consistently delivers value that aligns with our customers' business outcomes. You’ll be responsible for driving product adoption and retention in our long tail customer base. As a Digital Customer Success Manager, you will be responsible for managing 1,500+ accounts using a variety of engagement strategies. Every day you will focus on: - Monitoring customer usage data, health indicators, and growth opportunities using CRM tools (such as Totango, SFDC), BI tools, and other systems, translating these insights into actionable execution strategies. - Actioning engagement strategies based on product adoption and usage. - Responding to customer escalations by connecting and assisting customers when they reach out to Auvik. - Educating customers on the value that Auvik can provide to their company. - Collaborating with the team to achieve retention targets by increasing usage and promoting the adoption of products. - Capturing and understanding customer feedback, ensuring it reaches the appropriate teams within the organization. - Assessing and documenting suggestions for new or improved product functionality based on customer feedback, and communicating these to the right team for potential implementation. Qualifications - 2+ years experience in working with B2B software in client-facing roles (Account management, customer success or business development), building and demonstrating business value. - Experience handling large volume of customers or experience with digital customer success strategies. - Strong conceptual aptitude and ability to learn quickly. - Self-starter with excellent organizational skills and motivated to achieve results. - Understands the importance of data hygiene. - A people person, with a friendly and positive manner. - Good analytical and problem-solving skills. - Grace under pressure. - Commitment to continuous improvement, self-development, and lifelong learning. - Thrives in a remote environment. Requirements - Experience with Managed Service Provider business structure / past experience working with B2B enterprises. - Knowledge of IT infrastructure operations or IT service provider business concepts. - Knowledge of Salesforce. - Knowledge of Zendesk. - Knowledge of Slack. - Knowledge of BI Tools. Benefits - Comprehensive health and dental benefits plan. - Wellness spending account. - GRSP matching program. - Flexible paid time off. - Paid parental leave program. - Remote working subsidies. Company Description Auvik makes network management easier. Our software provides the visibility and automation IT professionals need to focus on the work that delivers the greatest value to their organization. Today, Auvik helps IT teams manage more than four million devices on over 50,000 networks worldwide. Auvik is one of the fastest growing North American technology companies, and is winner of the Deloitte Technology Fast 50, Deloitte Fast 500, and was recognized as the #1 ranked Canadian company in the FT Americas’ Fastest Growing Companies list. We’re focused on building a diverse and inclusive workforce. If you’re excited about this role, but do not meet 100% of the qualifications listed above, we encourage you to apply. We are happy to make any accommodations you may need throughout the interview process as well.

Role Description As a member of the Auvik Sales team, the Alliance Manager is responsible for driving strategic growth and revenue through Auvik’s key alliance partners. This role focuses on building and scaling high-impact partnerships (e.g., ConnectWise, Pax8, and future alliances), with accountability for overall Net MRR growth across these ecosystems. You’ll own partner relationships end-to-end, aligning go-to-market initiatives, enabling partner teams, and unlocking new revenue streams across OEM, marketplace, and co-sell motions. What will you be doing? - Build and manage strong relationships with key alliance partners, aligning on joint goals and growth opportunities - Own and deliver against Net MRR growth targets across assigned partners - Partner cross-functionally with sales, marketing, product, and customer teams to execute joint go-to-market initiatives - Drive partner enablement and support onboarding to ensure partners can effectively position and sell Auvik - Support partner and internal teams by clarifying processes and helping resolve day-to-day questions or blockers - Track performance and provide insights to improve partner growth and program effectiveness - Identify and support new alliance opportunities as Auvik continues to expand its partner ecosystem Qualifications - Experience in alliances, partnerships, channel, or strategic account management in a SaaS or B2B environment - Proven track record of driving revenue growth through partnerships or indirect channels - Strong relationship management and cross-functional collaboration skills - Ability to operate both strategically and tactically - Excellent communication and presentation skills - Highly organized and able to manage multiple priorities in a fast-paced environment - Willingness to travel within North America (up to ~10%) Requirements - Experience with IT channel ecosystems, distributors, or marketplaces (e.g., ConnectWise, Pax8) - Familiarity with OEM or marketplace partnership models - Experience with Salesforce, PartnerStack, or similar tools - Background in B2B SaaS, particularly in the IT or network management space Benefits - Market competitive compensation - Stock options to share in Auvik’s future successes - Comprehensive health and dental benefits plan - Wellness spending account - GRSP matching program - Flexible paid time off - Paid parental leave program - Remote working subsidies Company Description Auvik delivers cloud-based network management software that gives IT teams instant visibility and control over their infrastructure — whether on-site, remote, or dispersed across global networks. Our platform automates network discovery, mapping, monitoring, configuration backups, traffic analysis and alerting, so IT professionals and MSPs can manage complex, multi-site environments with ease. We’re focused on building a diverse and inclusive workforce. If you’re excited about this role, but do not meet 100% of the qualifications listed above, we encourage you to apply. We are happy to make any accommodations you may need throughout the interview process as well. Auvik is an Equal Opportunity Employer and considers applicants for employment without regard to race, colour, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, provincial, or local law.

Role Description As a Talent Operations Specialist at Auvik, you’ll play a key role in keeping our hiring process running smoothly and efficiently. You’ll be at the center of our recruiting efforts, supporting candidates, working closely with hiring managers, and ensuring everything stays organized and on track. This role is grounded in strong day-to-day execution, but goes beyond coordination. You’ll also help us improve how we work, identifying inefficiencies, exploring new tools, and finding smarter ways to operate. In addition to supporting Talent Acquisition, you will also contribute to broader People Operations work as needed, supporting projects, programs, and the overall employee experience. What will I be doing? - Support day-to-day hiring operations, owning end-to-end candidate experience, using judgement to adapt processes and shift priorities. - Build and manage candidate pipelines for priority roles, including sourcing, outreach, and initial engagement. - Take ownership of hiring for select roles over time. - Maintain accurate information in our ATS (Greenhouse) and other systems. - Review current tools, systems, and workflows to identify opportunities for efficiency. - Research and experiment with AI tools to improve sourcing, coordination, and overall team productivity. - Partner closely with recruiters, hiring managers, and the People Operations team to support hiring and broader people processes. - Coordinate and proactively manage interview processes, ensuring a seamless experience for candidates and hiring teams. - Help implement better processes and systems that reduce manual work and improve the candidate and hiring team experience. - Contribute to cross-functional People initiatives beyond recruiting, including projects and employee lifecycle work. Qualifications - Proven experience supporting coordination, recruiting, or operational workflows. - Strong attention to detail and a high level of accuracy when managing data and processes. - Ability to manage multiple priorities and keep things moving in a fast-paced environment. - Strong, proactive communication skills, with the ability to keep candidates and stakeholders informed and aligned. - Ability to handle sensitive information with discretion and sound judgment. - Experience working with tools and systems (ATS, scheduling tools, HRIS, AI). - Hands-on experience using AI tools to automate or improve operational tasks. Benefits - Comprehensive health and dental benefits plan. - Wellness spending account. - GRSP matching program. - Flexible paid time off. - Paid parental leave program. - Remote working subsidies. - Stock options to share in Auvik’s future successes. Compensation Details The hiring range for this position is listed below. Compensation offered for candidates in this role is based on a number of factors including job-related skills, knowledge, and experience. These factors may cause your compensation to vary within the range outlined below. Salary Range: $60,000 — $78,000 CAD