Pushpay

• Executive Communication: Write, edit, and distribute email, correspondence memos, letters, and forms. When drafting correspondence for the Founder, write in his voice: warm, concise, relationally attuned, and free of anything that reads as templated or corporate. Maintain a proof-of-listening standard in all external communication, mirroring the language of the pastor or leader being served. Draft correspondence for prospects, customers, partners, and Pushpay leadership, including follow-ups tied to active sales conversations. • Calendar Management: Maintain leaders’ calendars, including scheduling meetings, appointments, speaking engagements, and travel arrangements. Exercise discretion in committing time and evaluating needs, ensuring time is protected for high-leverage work and active deals. • Email Management & Executive Communication: Inbox organization, ensuring proper filing, prioritization, and prompt and timely responses. Specifically for the Founder, manage the inbox end to end, triaging, drafting, and responding on his behalf with full authority. • Travel Management: Book and manage senior executives’ travel logistics and activities, including accommodations, transportation, and meals, ensuring adherence to company travel policy with precision and zero surprises. • Executive Operations: Create agendas, distribute meeting prep materials, support creation of slide decks, and publish notes/action items. Prepare briefing documents ahead of key meetings, including SteerCo sessions, customer conversations, and Pushpay leadership touchpoints. Serve as a connective layer between the Founder and internal teams (product, customer success, Pushpay counterparts), keeping information flowing and decisions moving. • Presentation Support: Lead in the development of on-brand, visually appealing presentation graphics and presentation slides. • Confidentiality: Maintain confidentiality and high degree of ethical standards at all times, handling sensitive matters including deal terms, personnel topics, and financial information with absolute discretion. • Priority Management: Keep leaders advised of time-sensitive and priority issues, ensuring appropriate follow-up. Track commitments across sales, product, and integration workstreams, ensuring nothing falls through the cracks. • Reporting Coordination: Coordinate the creation of and on-time submission of regularly scheduled reports. • Expense Management: Prepare, reconcile, and submit expense reports for leaders; review submitted reports for accuracy and pre-approval. • Event Coordination: Plan, coordinate, and execute in-person and virtual activities that build team connection and strengthen workplace culture, including team building events and social gatherings; recognition celebrations and milestone acknowledgments; and seasonal events. • Digital Presence and Personal Brand: Own the Founder’s social media schedule end-to-end, planning, drafting, and publishing content across platforms. Curate and develop content that positions the Founder as a trusted voice on shepherding, congregant engagement, and church leadership. Repurpose talks, sales conversations, and customer wins into thought leadership content, monitoring engagement and surfacing opportunities. • Special Projects: Complete a variety of special projects including supporting staff recognition and morale; creating presentations, financial spreadsheets and special reports. Take ownership of initiatives the Founder delegates, from event planning to customer-facing collateral, and represent the Founder in meetings when appropriate, capturing decisions and driving follow-through. • Flexible Support: Perform additional and/or alternative duties as assigned from time to time, including supporting other departments or Executives as needed.

• Develop customized account plans for each account in your territory. • Develop a pipeline of prospective customers from your assigned accounts through research, cold-calling, networking, and collaboration with your assigned BDR. • Manage the entire sales process from prospect to close. This includes: product demonstration, onsite visits, negotiating and closing contracts. • Meet and exceed sales revenue and booking goals. • Educate prospects and clients about Pushpay’s products and services through presentations and product demonstrations. • Clearly articulate Pushpay’s value proposition and return on investment. • Collaborate and partner with internal Pushpay teams including Sales, Sales Development, Marketing and other partner affiliates to execute company initiatives. • Cultivate relationships with business partners in your territory. • Plan, direct and coordinate sales support activities, including documentation and management of the sales pipeline through Salesforce. • Share industry, deal, and sales “best practice” with other members of the sales team. • Be a continuous learner of the competitive landscape (strengths, weaknesses, benefits) and determine how to position Pushpay to win. • Ability to work within budget for travel and entertainment (conferences, customer facing meetings , etc.). • Travel required up to 50% to attend customer meetings, monthly in-market activity, regional and national field events, vendor partnership forums, and select conferences.

• Provide customer support through Slack, email, and virtual meetings with a responsive, relational, and solutions-focused approach. • Troubleshoot customer questions, technical issues, and workflow challenges to help churches confidently use the platform. • Build strong relationships with customers by ensuring they feel supported, heard, and equipped for success. • Serve as a liaison between customers and the development team by communicating bugs, feature requests, and recurring support trends. • Collaborate with internal teams to improve the customer experience and identify opportunities for product enhancement. • Help create scalable support systems, workflows, and processes that strengthen long-term customer care. • Identify recurring customer needs and proactively recommend improvements to support operations and communication. • Manage and maintain the Nurture Library to ensure resources remain organized, current, and easy to access. • Create, update, and improve help articles, support documents, tutorials, and training materials. • Document internal processes, workflows, and best practices as the support infrastructure continues to grow. • Identify gaps in customer education and develop resources that improve user understanding and self-service support. • Partner with support and product teams to continuously refine documentation based on customer feedback and common support requests.

• Build and maintain full stack features using CakePHP, PostgreSQL, and SvelteKit • Design scalable, multi-tenant systems and APIs • Develop intuitive, performant UI components using modern frontend frameworks • Integrate with third-party platforms (Salesforce, Mailchimp, Planning Center, Twilio, etc.) • Optimize performance across backend queries and frontend rendering • Collaborate with product and design to deliver high-impact features • Contribute to code reviews and engineering standards

• Lead day-to-day onboarding execution: securing customer access, coordinating with the development team on technical setup, building out onboarding templates, and keeping projects moving from access through delivery. • Partner closely with the Head of Customer Experience as a through line for customers — joining sales calls, kickoff meetings, data practices conversations, strategy sessions, and training engagements. • Run customer-facing meetings independently once strategy is defined, including ongoing monthly check-ins and relationship management for an assigned book of churches. • Translate between customers and the dev team: bring solutions back from engineering, follow up with customers on what's complete and what remains, and reduce the number of times an engineer has to be pulled into customer calls. • Support documenting processes as they are designed — onboarding playbooks, support workflows, training best practices, ministry-specific strategies — so the team can scale. • Identify what can be automated or delegated (including to AI tools) versus what must stay human and pastoral, and help build that operational backbone. • Travel periodically for in-person training and customer engagements alongside the Head of Customer Experience.

• Identify and develop a pipeline of prospective parish customers through research, cold-calling, internet and professional networking. • You own the sales process, which may include a geographical or national sales focus. • Collaborate and partner with internal Pushpay teams including Sales, Sales Development, Marketing, Implementation and other partner affiliates to execute company initiatives. • You will be required to work within a budget for travel and entertainment (dinners, activities, etc.). Track record of over-achieving against sales quota. • You will regularly be required to search out and start new endeavors, bringing structure where there is ambiguity. • You will be expected to have the ability to connect with all types of people. Executive-level leaders to new hires. • Manage the entire sales process from prospect to close. This includes product demonstration, negotiating and closing contracts. • You are expected to achieve and maintain a high level of activity and prospect daily and experience making 50+ calls per day and send 50+ follow up emails. • You will be held accountable to closing new business while cultivating relationships to be used to expand into additional accounts. • Be a continuous learner of the competitive landscape (strengths, weaknesses, benefits) and determine how to position Pushpay to win. • Travel to prospects as needed with up to 60% of your time spent traveling. • Speaking on the phone and in person. • Prolonged periods of sitting at a desk and working on a computer.

About The Role The primary goal of the Mid Market Account Executive is to generate leads, develop an account portfolio, and close deals in order to meet quarterly sales booking and revenue quotas in the assigned geographic territory. Named as one of BuiltIn ‘Best Places to Work’ in Seattle, Denver and Dallas for 2025; ranked number 10 by Seattle Business Magazine in the ‘Washington’s 100 Best Companies to Work For’ list in the large companies category for 2024; named as a 2025 'Best Places to Work for Women' by Best Companies Group. Benefits and Compensation We have a passion for making all employees feel supported. In addition to having a genuine interest in helping you do your best work and drive your career, we offer: - 100% employer-paid premiums for Medical, Dental, and Vision for employee - 70%+ employer-paid premiums for Medical, Dental, and Vision for dependents - 401K match - Remote - 12 paid company holidays - 15 days PTO to start, increases with tenure - Paid parental and adoption leave - Pay Range, $60k-$80k base + $71.5k-$80k variable = $131.5k-$160k OTE Compensation ranges are determined by role and location. The range displayed on each job posting reflects the pay range for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. The following area is approved as a remote work location for this position: Sacramento, Bay Area CA., Miami, FL., Chicago, IL., Baltimore, MD., Detroit, MI., Minneapolis, MN., Cincinnati, OH., Houston, TX.. All other locations are not in consideration for this role at this time. What You'll Do - Build a pipeline of prospects and manage the sales stages from initiate to close. - Generate list of prospective churches through research, cold-calling, internet and professional network. - Required to visit 30-40 churches a month in person. - Meet and exceed sales revenue and booking goals and overall objectives. - Educate prospects and clients about Pushpay’s products and services through presentations and product demonstrations. - Clearly articulate Pushpay’s value proposition and return on investment. - Build strong interpersonal relationships with church leaders in the assigned geographic territory. - Collaborate and work with internal Pushpay teams: SDR’s, AE’s, Sales Managers, Marketing team, other partner affiliates to execute company initiatives. - Plan, direct and coordinate sales support activities, including management of the sales pipeline through Salesforce. - Ensure all targeted prospect/client contacts and engagement opportunities are recorded in Salesforce. - Involved in all phases of the sales lifecycle including: identifying and developing leads; developing value propositions; financial deal structuring; to contract negotiation and closing. - Share industry, deal, and sales “best practice” knowledge with other members of the sales team. - Be a continuous learner of the competitive landscape (strengths, weaknesses, benefits) and determine how to position Pushpay to win. - Collaborate with the Partner Success team and Implementation Team to ensure that expectations set during the sales process are met in delivery. - Provide ongoing feedback that would aid in identifying new market opportunities. What You'll Bring - Must have 3-5 years+ successful sales experience. - Experience in selling in the technology field, preferably SaaS Solutions. - Working knowledge and/or experience in the faith sector, is a plus. - Deep understanding of the sector culture, leaders, organizations, and structures. - Knowledge of the growing church market. - Strong communication, organizational, and presentation skills with ability to influence decisions. - Exhibit analytical and problem solving skills and excellent verbal/written skills. - Proven track record in new business development. - Experience canvassing and cold-calling into various types of organizations with evidence of success. - Understand and manage complex sales cycle from researching a prospect, to scheduling demos, negotiation, to contract, and closing a deal. - Proven negotiation skills. - Understanding of managing prospects through a CRM application. - Strong computer skills required for job functions: Mac OSX, Google Platforms Excel, and PowerPoint. - Self motivated, creative, flexible. - Prolonged periods of sitting at a desk and working on a computer. Pushpay is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. Pushpay uses E-Verify to confirm employment eligibility. Head to our career page to learn more. If you have a disability under the Americans with Disabilities Act or similar law, or you require religious accommodation, and you wish to discuss potential accommodations related to applying for employment at Pushpay, please contact peopleteam@pushpay.com. About Pushpay Pushpay helps organizations and communities come to gather & stay connected, strengthening community, connection, and belonging through our suite of mobile apps, management software, and giving technology. Our 550 Pushpay teammates support 10,000+ customers as they drive social good, and we’re honored to have processed over $15 billion in charitable giving. We’re growing fast, including some exciting acquisitions in recent years, and we need driven talent. Join Pushpay and grow with us! Applications will be taken on an ongoing basis. #LI-TS1 #LI-Remote

About the Role You are the client’s first impression of Pushpay, representing yourself as a passionate, personable and professional individual who will be able to connect our prospects business needs to our service. In this role, you make outbound calls to potential clients who appear to be strong potential customers based upon our general market focus. Named as one of BuiltIn ‘Best Places to Work’ in Seattle, Denver and Dallas for 2025; ranked number 10 by Seattle Business Magazine in the ‘Washington’s 100 Best Companies to Work For’ list in the large companies category for 2024; named as a 2025 'Best Places to Work for Women' by Best Companies Group. Benefits and Compensation We have a passion for making all employees feel supported. In addition to having a genuine interest in helping you do your best work and drive your career, we offer: - 100% employer-paid premiums for Medical, Dental, and Vision for employee - 50% employer-paid premiums for Medical, Dental, and Vision for dependents - 401K match - Flexible working program - 12 paid company holidays - 2 paid Volunteer Time Off days - 15 days PTO to start, increases with tenure and seniority - Pay Range: $24.04 hourly + $20k variable = $70k OTE The following states are approved as remote work locations for this position: AR, AZ, CA, CO, FL, GA, IA, IL, IN, MD, MI, MN, MO, NC, OH, OK, PA, SC, TN, TX, VA, WA. All other states are not in consideration for this role at this time. What You'll Do - Call Center environment, metric driven role, constant monitoring on performance. - Make outbound calls, emails and text messages to qualify churches and nonprofits. - Work with a team of driven individuals in a specialized account based sales environment. - Must make at least 70 cold outbound calls to potential customers a day. - Schedule 1-2 in person or zoom appointments per day between prospects and Account Executives. - Prospecting 5-10 accounts a day and maintaining a healthy pipeline. - Have meaningful conversations with our prospects to understand the challenges they face engaging their community. - Delve into prospect needs through value-based discovery and effectively articulate the unique value proposition of Pushpay. - Use best-in- class software like Salesforce and Outreach.io to build pipeline and manage follow-ups. - Blueprint accounts and update them with 3 accurate contacts along with phone and email. - Build revenue pipeline by setting introductory meetings with target influencers and key decision makers. - Invite church leaders to webinars, events, and other educational experiences. What You'll Bring - A high school graduate (or holder of an equivalent degree). - 1+ years of inside sales experience, but none required. - Strong computer skills, proficient on; Mac OSX, Google Platforms, Salesforce. - Excellent communication and great listening skills including the ability to ask thoughtful questions in order to have meaningful conversations with our prospects to understand the challenges they face engaging their community. - Strong written and verbal communication skills. - Able to connect business needs to solutions. - Positivity and resilience with your team and customers. - Prolonged periods of sitting at a desk and working on a computer. - Speaking on the phone. Pushpay is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. Pushpay uses E-Verify to confirm employment eligibility. Head to our career page to learn more. If you have a disability under the Americans with Disabilities Act or similar law, or you require religious accommodation, and you wish to discuss potential accommodations related to applying for employment at Pushpay, please contact peopleteam@pushpay.com. About Pushpay Pushpay helps organizations and communities come to gather & stay connected, strengthening community, connection, and belonging through our suite of mobile apps, management software, and giving technology. Our 550 Pushpay teammates support 10,000+ customers as they drive social good, and we’re honored to have processed over $15 billion in charitable giving. We’re growing fast, including some exciting acquisitions in recent years, and we need driven talent. Join Pushpay and grow with us! **Applications will be taken on an ongoing basis #LI-TS1 #LI-Remote

About the Role The Enterprise Account Executive will play a key role in building our Enterprise Account portfolio in the faith based sector while meeting/exceeding sales quotas in the assigned geographic territory. We are looking to fill this position in Dallas, TX or Houston, TX. Named as one of BuiltIn ‘Best Places to Work’ in Seattle, Denver and Dallas for 2025; ranked number 10 by Seattle Business Magazine in the ‘Washington’s 100 Best Companies to Work For’ list in the large companies category for 2024; named as a 2025 'Best Places to Work for Women' by Best Companies Group. Benefits and Compensation - 100% employer-paid premiums for Medical HDHP Plan, Dental, and Vision for employee - 70% employer-paid premiums for Medical PPO Plan for employees, and Medical, Dental, and Vision for dependents - 401K match - Remote - 12 paid Company Holidays - 2 paid Volunteer Time Off days - 15 PTO to start, increases with tenure and seniority. - Paid parental and adoption leave - Compensation Range: $90k-100k base + $90k-$100k variable = $180k-$200k OTE, depending on location. Compensation ranges are determined by role and location. The range displayed on each job posting reflects the pay range for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. The following areas are approved as remote work locations for this position: Dallas, TX and Houston, TX. All other locations are not in consideration for this role at this time.. What You'll Do - Develop customized account plans for each account in your territory. - Develop a pipeline of prospective customers from your assigned accounts through research, cold-calling, networking, and collaboration with your assigned BDR. - Manage the entire sales process from prospect to close. This includes: product demonstration, onsite visits, negotiating and closing contracts. - Meet and exceed sales revenue and booking goals. - Educate prospects and clients about Pushpay’s products and services through presentations and product demonstrations. - Clearly articulate Pushpay’s value proposition and return on investment. - Collaborate and partner with internal Pushpay teams including Sales, Sales Development, Marketing and other partner affiliates to execute company initiatives. - Cultivate relationships with business partners in your territory. - Plan, direct and coordinate sales support activities, including documentation and management of the sales pipeline through Salesforce. - Share industry, deal, and sales “best practice” with other members of the sales team. - Be a continuous learner of the competitive landscape (strengths, weaknesses, benefits) and determine how to position Pushpay to win. - Ability to work within budget for travel and entertainment (conferences, customer facing meetings , etc.). - Prolonged periods of sitting at a desk and working on a computer. - Travel required up to 50% to attend customer meetings, monthly in-market activity, regional and national field events, vendor partnership forums, and select conferences. What You Bring - Must have 3+ years successful sales experience with a proven track record of meeting/exceeding sales quotas. - Must have experience in Enterprise SaaS selling. Experience in Not-for-Profit, faith sector, or payments highly preferred. - Must have experience managing a large quota ~750k ARR+ (or equivalent) with the ability to manage long deal cycles towards meeting or beating monthly, quarterly and annual quotas. - Required to reside within your assigned territory. - Must be a self-starter with self-discipline to work with a high degree of autonomy in an organization that emphasizes the importance of teamwork. - Must be able to interact with internal and external customers in a manner that fosters a dynamic team-based, customer focused culture. - Strong sales acumen with exceptional business development and negotiation skills. - Excellent communication, organizational and presentation skills with ability to influence decisions. - Strong computer skills required for job functions: Mac OSX, Google Platforms, Excel and PowerPoint. Salesforce and Outreach (or similar) experience is a plus. - Bachelor degree or equivalent experience. Pushpay is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. Pushpay uses E-Verify to confirm employment eligibility. Head to our career page to learn more. If you have a disability under the Americans with Disabilities Act or similar law, or you require religious accommodation, and you wish to discuss potential accommodations related to applying for employment at Pushpay, please contact peopleteam@pushpay.com. About Pushpay Pushpay helps organizations and communities come to gather & stay connected, strengthening community, connection, and belonging through our suite of mobile apps, management software, and giving technology. Our 550 Pushpay teammates support 10,000+ customers as they drive social good, and we’re honored to have processed over $15 billion in charitable giving. We’re growing fast, including some exciting acquisitions in recent years, and we need driven talent. Join Pushpay and grow with us! **Applications will be taken on an ongoing basis #LI-TS1 #LI-Remote

• Develop customized account plans for each account in your territory. • Develop a pipeline of prospective customers from your assigned accounts through research, cold-calling, networking, and collaboration with your assigned BDR. • Manage the entire sales process from prospect to close. This includes: product demonstration, onsite visits, negotiating and closing contracts. • Meet and exceed sales revenue and booking goals. • Educate prospects and clients about Pushpay’s products and services through presentations and product demonstrations. • Clearly articulate Pushpay’s value proposition and return on investment. • Collaborate and partner with internal Pushpay teams including Sales, Sales Development, Marketing and other partner affiliates to execute company initiatives. • Cultivate relationships with business partners in your territory. • Plan, direct and coordinate sales support activities, including documentation and management of the sales pipeline through Salesforce. • Share industry, deal, and sales “best practice” with other members of the sales team. • Be a continuous learner of the competitive landscape (strengths, weaknesses, benefits) and determine how to position Pushpay to win. • Ability to work within budget for travel and entertainment (conferences, customer facing meetings , etc.). • Prolonged periods of sitting at a desk and working on a computer. • Travel required up to 50% to attend customer meetings, monthly in-market activity, regional and national field events, vendor partnership forums, and select conferences.