Role Description We are seeking a driven and commercially minded Sales & Operations Manager to manage inbound commercial opportunities and drive revenue growth for a company specializing in the manufacture and sale of non-slip coating solutions. This is a client-facing role focused on qualifying leads, managing the sales process, and closing deals while maintaining a structured and organized pipeline. Key Responsibilities - Sales (60% of your time) - Qualify inbound commercial leads (taking the qualification baton from our Lead Nurturing team) - Conduct discovery calls with commercial buyers (facility managers, property managers, small business owners) - Build quotes in our CRM and present them on online or phone calls with confidence - Handle objections, close deals, on the call - Maintain a structured follow-up cadence on every qualified lead — no lead drops - Project Management (30% of your time) - Coordinate site assessments with our certified installer network across Australia - Book installation dates with installers and customers; manage scheduling conflicts - Ensure every project moves cleanly from "quote accepted" → "site assessment" → "installation booked" → "installation complete" → "invoice paid" - Be the single point of contact for the customer throughout the project lifecycle - Resolve issues between customer and installer when they arise; escalate to leadership only when needed - Installer Network Liaison (10% of your time) - Maintain relationships with our certified installer network (current installers across major AU cities) - Identify gaps in installer coverage and flag to leadership - Quality-check installer performance via customer feedback post-install - Onboarding support for new installers as the network grows Qualifications - Minimum 2 years closing experience in B2B or high-ticket B2C sales — you must demonstrate that you have CLOSED deals, not just qualified or set appointments - Proven track record in deals at $3k – $20k USD ticket sizes - Comfortable on online and phone calls with Australian business buyers — clear English, confident accent, professional presentation - Has owned a personal sales quota in a previous role (not team-shared) - Experience with project coordination or operations alongside sales (logistics, scheduling, multi-party coordination) Requirements - Technical Skills (Non-negotiable) - CRM mastery — Zoho CRM preferred; HubSpot or Salesforce experience accepted. We will assess your CRM competence in the interview. - AI-forward mindset — actively uses ChatGPT, Claude, or similar in daily work. Can articulate specific examples of how you've used AI to improve your sales or admin workflow. - Comfortable in adopting new technologies - Self-sufficient with troubleshooting tools — does not need IT handholding - Soft Skills - High accountability — you do what you say you'll do, when you said you'd do it - Strong written communication — can summarize a complex project status in 3 bullet points - Resourceful — when blocked, finds a way forward rather than waiting for direction - Comfortable challenging the status quo respectfully - Direct communicator — Australian-style frankness (no fluff, no flattery) Nice-to-Haves - Experience in construction, trades, flooring, or building products industries - Has built or led a small sales team previously (this role will grow into team leadership) - Familiarity with quoting software, invoicing tools, or basic ERP systems Screening Process - Stage 1: initial recruiter interview + recordings + video + written response review - Stage 2: 30-minute interview with the Founder - Stage 3: Second interview with the Co-Founder & Sales Director + offer - Stage 4: Paid trial task — handle a real (or simulated) qualified lead end-to-end over 5 working days, including site assessment coordination. Paid at hourly equivalent of advertised base salary. Work Arrangement & Expectations This is a remote role that will be set up as an independent contractor engagement. To ensure alignment and transparency, successful candidates will be expected to: - Disclose any existing ongoing roles or client work - Reflect this engagement on their LinkedIn profile (clearly marked as “Independent Contractor”)

• Support the sales organization, including the Inside Sales Manager and Account Executive team • Provide daily operational support to Inside Sales Account Managers • Enter and maintain accurate customer, opportunity, and order data in RADAR • Build and prepare sales quotes based on approved pricing, terms, and product configurations • Request pricing from internal stakeholders and vendors as needed • Track pricing approvals and ensure quotes reflect the most current and accurate information • Coordinate with Sales, Finance, and other internal teams to resolve pricing or data discrepancies • Review quotes for completeness and accuracy prior to delivery to customers • Maintain organized records of quotes, pricing requests, and approvals • Assist with process improvements related to quoting, pricing, and data accuracy • Support a dedicated customer account list aligned with an Account Team • Interpret information from various sources to support strategic decisions regarding product sourcing, product configurations, and basic competitive pricing analysis • Present Red River’s core capabilities via phone or e-mail communication. • Other business duties as assigned

• Empower client-facing teams with the tools, training, and insights they need to create meaningful impact. • Lead the development, coordination, and rollout of enablement programs for new products and strategic initiatives. • Create, refine, and manage sales playbooks, presentations, SOPs, job aids, Confluence resources, and other collateral that support client-facing teams. • Design and coordinate foundational training, ongoing upskilling initiatives, and certification programs. • Identify and surface the right tools, resources, and collateral at the right time. • Conduct market research, gather stakeholder and customer feedback, and regularly observe team interactions to understand challenges, opportunities, and emerging needs. • Contribute to the Sales Enablement roadmap, evaluate program effectiveness, and implement initiatives that increase productivity, efficiency, and overall effectiveness.

Sales Operations Coordinator (m/f/d) Proteomics Business - 12 - Months Fixed-Term Location Remote, Germany Job Type Full-time Category Sales & Business Development Job Description: Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of approximately $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing productivity in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. Our global team of more than 100,000 colleagues delivers an unrivalled combination of innovative technologies, purchasing convenience and pharmaceu-tical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD. As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer. Sales Operations Coordinator (m/f/d) Proteomics Business - 12-Months Fixed-Term Key responsibilities: Join Thermo Fisher Scientific's Sales Operations team where you'll contribute to supporting our customer-focused initiatives. As a Sales Operations Coordinator (w/f/d), you'll serve as a key liaison between clients, internal teams, and commercial partners, ensuring smooth and efficient operations. This position combines customer service excellence with operational coordination, allowing you to contribute directly to our mission of enabling customers to make the world healthier, cleaner, and safer. In this role, you will work closely with the Sales team to support commercial growth initiatives and customer engagement activities. Responsibilities include contributing to lead generation efforts, participating in high-level customer discussions, providing product explanations and guidance, and supporting customers throughout their journey from initial engagement through ongoing partnership development. Qualifications: • Bachelor’s or Master’s degree in Life Sciences, Molecular Biology, Biochemistry, Biotechnology, or related field • Strong scientific background with hands-on wet lab experience • Knowledge of proteomics and biomarker discovery preferred • Strong problem-solving skills with a solution-oriented mindset • Confident decision-maker with the ability to work independently and proactively • Excellent communication and stakeholder management skills • Calm, resilient, and adaptable in a fast-paced environment • Customer-oriented mindset with ability to support scientific and commercial discussions • Experience collaborating across cross-functional teams • Strong organizational skills and attention to detail • Ability to handle confidential information professionally • Ability to work independently while following established procedures • Home office-based role with willingness to travel regularly to customers across a German territory, primarily Heidelberg/Mannheim/Mainz/Gießen/Marburg/Homburg region What we offer: • Employment with an innovative, future-oriented organization • Outstanding career and development prospects • Company pension scheme and other fringe benefits • Exciting company culture which stands for integrity, intensity, involvement and innovation At Thermo Fisher Scientific, each one of our 100,000 extraordinary minds has a unique story to tell. Join us and contribute to our singular mission—enabling our customers to make the world healthier, cleaner and safer. Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, colour, religion, sex, sexual orientation, gender identity, national origin, disability or any other legally protected status. Apply today! http://jobs.thermofisher.com