• Empower client-facing teams with the tools, training, and insights they need to create meaningful impact. • Lead the development, coordination, and rollout of enablement programs for new products and strategic initiatives. • Create, refine, and manage sales playbooks, presentations, SOPs, job aids, Confluence resources, and other collateral that support client-facing teams. • Design and coordinate foundational training, ongoing upskilling initiatives, and certification programs. • Identify and surface the right tools, resources, and collateral at the right time. • Conduct market research, gather stakeholder and customer feedback, and regularly observe team interactions to understand challenges, opportunities, and emerging needs. • Contribute to the Sales Enablement roadmap, evaluate program effectiveness, and implement initiatives that increase productivity, efficiency, and overall effectiveness.

Sales Operations Coordinator (m/f/d) Proteomics Business - 12 - Months Fixed-Term Location Remote, Germany Job Type Full-time Category Sales & Business Development Job Description: Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of approximately $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing productivity in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. Our global team of more than 100,000 colleagues delivers an unrivalled combination of innovative technologies, purchasing convenience and pharmaceu-tical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD. As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer. Sales Operations Coordinator (m/f/d) Proteomics Business - 12-Months Fixed-Term Key responsibilities: Join Thermo Fisher Scientific's Sales Operations team where you'll contribute to supporting our customer-focused initiatives. As a Sales Operations Coordinator (w/f/d), you'll serve as a key liaison between clients, internal teams, and commercial partners, ensuring smooth and efficient operations. This position combines customer service excellence with operational coordination, allowing you to contribute directly to our mission of enabling customers to make the world healthier, cleaner, and safer. In this role, you will work closely with the Sales team to support commercial growth initiatives and customer engagement activities. Responsibilities include contributing to lead generation efforts, participating in high-level customer discussions, providing product explanations and guidance, and supporting customers throughout their journey from initial engagement through ongoing partnership development. Qualifications: • Bachelor’s or Master’s degree in Life Sciences, Molecular Biology, Biochemistry, Biotechnology, or related field • Strong scientific background with hands-on wet lab experience • Knowledge of proteomics and biomarker discovery preferred • Strong problem-solving skills with a solution-oriented mindset • Confident decision-maker with the ability to work independently and proactively • Excellent communication and stakeholder management skills • Calm, resilient, and adaptable in a fast-paced environment • Customer-oriented mindset with ability to support scientific and commercial discussions • Experience collaborating across cross-functional teams • Strong organizational skills and attention to detail • Ability to handle confidential information professionally • Ability to work independently while following established procedures • Home office-based role with willingness to travel regularly to customers across a German territory, primarily Heidelberg/Mannheim/Mainz/Gießen/Marburg/Homburg region What we offer: • Employment with an innovative, future-oriented organization • Outstanding career and development prospects • Company pension scheme and other fringe benefits • Exciting company culture which stands for integrity, intensity, involvement and innovation At Thermo Fisher Scientific, each one of our 100,000 extraordinary minds has a unique story to tell. Join us and contribute to our singular mission—enabling our customers to make the world healthier, cleaner and safer. Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, colour, religion, sex, sexual orientation, gender identity, national origin, disability or any other legally protected status. Apply today! http://jobs.thermofisher.com

• Establish deep knowledge of the Exos brand, business, value proposition, audience segments, and enterprise sales process in order to guide how we show up with prospects and clients. • Partner closely with Business Development and Account Management teams to identify sales enablement needs across each stage of the lead-to-close enterprise process. • Build strong relationships with Sales, Proposals, Product, Content, Marketing, and Operations to identify enablement gaps, prioritize needs, and improve commercial readiness. • Oversee the Proposals team to ensure Exos consistently puts its best foot forward in proposals, RFP responses, sales presentations, and related prospect-facing materials. • Partner with proposal stakeholders to improve how Exos responds to RFPs, communicates differentiated value, and increases our ability to compete and win. • Establish and own the development, quality, and cadence of enterprise case studies, proof points, sales narratives, pitch materials, and other key assets in partnership with Sales, Proposals, Content, and Marketing. • Create and maintain a centralized database of business proof points, case studies, client examples, outcomes, sales assets, and key narratives that commercial teams can easily access and use. • Establish a strong interview process to capture stories, insights, outcomes, and examples from the field, then translate those inputs into crisp proof points and compelling brand narratives. • Proactively identify trends, objections, prospect needs, and emerging segment priorities by analyzing sales calls, CRM insights, proposal feedback, and input from Business Development and Account Management teams. • Partner with the Product team to ensure sales assets are available for new features, services, and releases, always translating product updates through a clear “so what?” lens for prospects and clients. • Ensure all sales enablement materials are aligned with Exos brand standards, messaging, tone, and visual identity. • Develop scalable processes, templates, and operating rhythms that improve consistency, speed, and quality across sales enablement outputs. • Use AI-enabled tools thoughtfully to streamline content development, asset organization, reporting, proposal support, call analysis, and workflow efficiency. • Track the effectiveness and adoption of sales enablement assets, using feedback and performance data to continuously improve materials and processes.

Role Description Responsible for the end-to-end onboarding, reporting, and certification processes for all internal and external agents and agency partners. - Assist in producing reports that accurately measure, track, and analyze agency and agent data for the Sales Team. - Submit, process, review, and certify internal and external onboarding documents of all sales agents. - Enter data into various databases, ensuring document security and compliance with legal and financial requirements, such as the verification of licensing, department of insurance, W-9, and training certifications. - Identify, research, and resolve agent contracting discrepancies and work with agents regarding licenses, training renewal, and expiration dates. - Resolve broker and agent contracting issues in a timely manner and escalate when appropriate. - Coordinate with key functional departments including but not limited to compliance, finance, and marketing. - Other duties as assigned. Qualifications - High School Diploma. - 2+ years’ experience with MS Office - Excel (data input, reporting, formulas), Word (creating documents, memo, spell check), and Power Point (developing presentations and marketing material). - Demonstrated ability to work in a team-oriented environment with minimal supervision. - Previous healthcare/Medicare experience. - Must demonstrate the ability to multitask and prioritize. - Must demonstrate data accuracy. - Strong attention to detail. - Ability to work in a team-oriented environment. - Customer Service experience. Requirements - Salary: $50,000 to $60,000. - Work Mode: Mostly Remote. - An annual employee bonus program. - Robust Wellness Program. - Generous paid-time-off (PTO) - 11 paid holidays per year, 1 floating holiday, birthday off, and 2 volunteer days. - Excellent 401(k) Retirement Saving Plan with employer match. - Robust employee recognition program. - Tuition reimbursement. - An opportunity to become part of a team that makes a difference to our members and our community every day!