Alan

• Design and and price insurance offers, • Monitor the business and the risks, • Help the rest of the team understand the subtleties of healthcare and insurance. • Contribute to new product design and pricing strategies. • Support Sales with insurance expertise to help sign large customers in Belgium. • Monitor the portfolio and improve the depth and accuracy of reporting. • Document and structure insurance knowledge to up-level the Belgium team. • Join the insurance on-call rotation to support internal teams with day-to-day questions. • Work with Engineering on tools that create tailored insurance offers at scale. • Being part of an insurance community at the global level, with an impact on our organisation, hiring and training across multiple countries.

• You'll work closely with designers, engineers and ops to define the right product and implement it. • You'll partner and align with all parts of the business: Marketing, Sales, Brand, and Data. • You'll own the product across both crews. You'll set the overarching product vision, manage the PMs, push experimentation velocity, and lead Alan's move to make Growth Product AI-native. • You'll set the agenda and ship against it: Conversational AI that guides prospects through our sales flows, AI-native acquisition surfaces, Alan inside LLM ecosystems. • You'll improve our experimentation culture and the velocity. • You'll align the Conversion and Growth Infrastructure roadmaps and concentrate the team's bets where the leverage is. • You'll manage the PMs in the area and contribute to people topics for all product communities in the area (Design, Engineering, Data, Insurance).

• Build the core billing engine: process thousands of transactions daily with precision and reliability. • Design modular, reusable billing primitives and abstractions that scale across products and regions. • Integrate with payment gateways, partner APIs, and internal systems. • Automate billing schedules and workflows across multiple countries. • Ensure system reliability, accuracy, and operational excellence. • Collaborate with product, design, and operations to create a unified platform.

• Master our platform and support Sales team by enabling them with insights, expertise and the relevant tools; • Listen and understand prospects’ needs and work internally on how Alan can address them best; • Build a thorough understanding of the prospect and assess the level of functional alignment with our offering and capabilities; Participate to RFP submissions and build Alan’s response in collaboration with Sales, Insurance and Product experts; • Join the customer acquisition journey to evangelize our services and products; • Act as voice of the customer feeding Alan’s platform roadmap; • Prepare handover for delightful customers’ onboardings; • Participate to and eventually coordinate the most complex customer onboardings; • Work in close collaboration with your peers in France to ensure good practice sharing and build a global playbook.

• Engineer our employee affiliation engine: reliably process thousands of lifecycle events daily. • Simplify payroll and billing: craft tools that HR teams love. • Build seamless integrations: connect with platforms like Payfit and Workday so things “just work.” • Automate workflows at scale: adapt solutions to companies of all sizes across multiple countries. • Make billing delightful: ensure invoices are accurate, reliable, and easy to manage. • Collaborate across teams: partner with product, design, and ops to deliver a unified experience.

• You will work closely with a team of Account Executives in generating new business by qualifying leads, prospecting and generating meetings with the right stakeholders of top high-growth companies ! • Generating meetings with prospects to achieve our company objectives: by putting a strong focus on prioritisation and a high level of outreach personalisation to land our weekly targets. • Develop outbound sales leads and respond to product inquiries, run email campaigns to generate new sales prospects & complete accurate tracking of communication with current and potential customers in our CRM. • Realise a quick lead qualification before allocating the leads to an Account Executive. • Represent our company’s products: starting with a deep and comprehensive understanding and following with consumer research to identify how our solutions meet needs. • Understand, embrace and apply the Alan Smart & Soft selling method: This method stems from the concept that the prospect experience is an inseparable piece of the overall Alan customer experience. Increasingly also take ownership of engaging with clients and closing deals

• Join the 'Claims Management' team responsible for refunding over €350M in healthcare expenses annually to more than 1M members across France, Belgium, Spain, and Canada. • Refund each member as quickly as possible while remaining cost-effective for Alan. • Work on internal systems related to document processing, claims experience, payments, and fraud prevention. • Participate in building payment infrastructure and source ingestion systems.

Title: Financial Controller Location: Paris United States Job Description: Employment Type Full time Location Type Hybrid Department Finance & Strategy OverviewApplication You. Better. With Alan. Alan is building a vertically integrated health partner that unites insurance and smart healthcare delivery into one seamless system. Our vision is to make prevention the new norm of care for all. Our mission: Help people live in good health to 100 while helping employers feel proud, turning health benefits from a cost centre into their most valuable investment. By connecting all aspects of care (private, public, and direct to consumer) we create the most member-centric healthcare experience, reducing claims costs while generating new monetization opportunities. We partner with tens of thousands of companies across France 🇫🇷, Spain 🇪🇸, Belgium 🇧🇪, and Canada 🇨🇦, serving over a million members. How we work: our Leadership Principles - Mission is the Boss — We think long-term and are methodical optimists who take risks, seeking our mission's success above all else. - Distributed Ownership — Accountable enlightened despots: everyone owns their decisions and results. - Radical Transparency — All information is accessible and written-first, so everyone can make the best decisions asynchronously. - Always Growing — Direct, positive, and caring feedback, combined with self-growth ownership. Finance community at Alan Finance & Strategy exists to enable better decisions, faster, at every level of the company, in a regulated, diverse and ever changing business. We succeed when ambitious goals become credible plans, when strategic bets are grounded in financial reality, and when the entire company (not just Finance!) speaks the language of performance. We set the right ambition, we monitor whether we're getting there, and we raise our hand when something needs to change. We are not record-keepers. We are builders, partners, and challengers. We are looking for people who want to build, support decision making processes and challenge the status quo. The core responsibilities of the Finance & Strategy community are: - Strategy & Planning: steers Alan's financial performance through business planning, financial and operational monitoring, investor relations, financing and M&A - Financial Reporting: is the steward of Alan's financial truth, ensuring that we produce accurate, timely financial data. It owns the reporting to all key stakeholders (board, leadership team, tax authorities, and regulators like the ACPR) and ensures that financial data is the single, uncontested source of truth for the company's performance. - Finance Data and Operations: Build and own the core finance data and tooling infrastructure (models, pipelines, and concepts that connect business operations to financial reality). This is where Finance meets product thinking - Functional poles with end-to-end ownership of their domain: Treasury, Procurement Your mission We are looking for a forward-thinking, experienced finance professional to own the financial controlling of Alan's French entities. You will be part of our Financial Controlling team, within Financial Reporting - the feedback engine of our finance system. Your job is to own the numbers. You are not just reporting figures: you are the person who truly understands what they mean and drives action from them. You will work in full autonomy, in close collaboration with our Financial Data, Finance Strategy, and operational teams, serving as the bridge between financial figures and the business. What you will do The goal is to build the financial controlling function in France. That means defining what dashboards you need & writing the specs to drive automation. This is a rare opportunity to shape how financial controlling works at a fast-scaling company by: - Owning the financial reporting of your entities, including monthly P&L and Balance Sheet reviews, variance analysis, commentary and audit readiness - Ensuring figures are accurate, well-documented and always ready for scrutiny : you will own the organization of the finance function in these subsidiaries and the financial integration of potential acquired companies - Challenging, improving and automating financial processes, from writing controlling specifications for our Financial Data team to identifying improvement points in the monthly reporting cycle and driving concrete improvements - Partnering with cross-functional teams to ensure financial data is well understood and leveraged for decision-making, and owning specific financial streams transversally across geographies - Contributing to scaling the team, including participating in hiring and onboarding future team members Qualifications - Financial expertise: at least 5 years of experience of French accounting standards and how financial statements work; background in a top audit firm and/or a fast-paced scale-up. Familiarity with consolidation and process automation are a bonus. - Languages: Fluent in both English and French. - Analytical mindset: Strong analytical skills with the ability to maintain a holistic view while staying rigorous at the detail level. Basic SQL or AI tools knowledge is a bonus. - Soft skills: Rigorous, hands-on and highly organized. Critical thinker who comes with concrete proposals. Comfortable working with both finance and non-finance stakeholders. Strong ability to work autonomously, move forward independently and make clear decisions even in ambiguous situations. - Familiarity with insurance accounting or regulated financial entities is a strong plus. For this role we are looking to hire within the C1-D level range. How we work - Location: You must be legally eligible to work from France. - Remote work: We offer remote work flexibility, but we value in-person collaboration Important note: we hire people, not roles. If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply, as it can only bring learnings or success. If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements? Remember, this is just a guide, not a checklist. We'll be thrilled to receive your application! Check out our About Alan and Career pages, as well as our Medium, blog and Glassdoor page for more info. You want to know more about Alan? - Perks & Benefits: Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers. - A strong culture: People joining Alan are often surprised and delighted by our innovative working method. We have a set of cultural values that guide our approach to work

• Run our Insurance or Health services processes - that's why we call them Ops Runners internally 😉 • Ensure the day-to-day follow up and monitoring of our operations • Flag risks and opportunities • Operating our processes: performing tasks like invoicing or claims treatment, growing and managing our network of providers, supporting internal teams (live and through documentation) • Contributing to the definition & owning the best monitoring scheme to track volumes/efficiency/SLAs, and identify risks and areas of improvement, internally or with our service providers • Supervising partnerships (e.g. teleconsultation, claim operators), participating in the negotiation rounds, daily communication to ensure business continuity • Performing controls on our daily operations to make sure the correct decisions were made and to identify training needs (internally as well as externally) • Escalating feedback, helping to prioritise and supporting initiatives to make our processes and services more delightful and efficient • Implement continuous improvements to our processes

Role Description Product Managers at Alan are responsible for going deep on user needs, defining a product strategy, and turning it into a high impact product roadmap. You'll work closely with designers, engineers, and ops to define the right product and implement it. AI Customer Support is an amazing opportunity to have an impact: - Own a product area at the frontier of AI, reinventing customer support by empowering Care teams with AI agents that automate a growing share of written and voice conversations. - Expand AI-powered experiences that today already resolve 50% of mobile interactions automatically, with a quality that matches or exceeds human-led conversations. - Shape the next generation of AI customer support: a coherent experience across Email, Phone, and Chat, with correct resolution when possible and smooth escalation to a Care expert when needed. - Build tooling that lets Care and Ops teams configure, test, monitor, and improve AI agents, with the right guardrails to ensure trust and quality. - Stay at the forefront of AI progress and directly translate it into product impact, deploying our agent stack across multiple countries. - Work with a world-class team. Qualifications - At least 2 years of experience in a product management role (or equivalent product ownership) in a fast-paced, high-autonomy environment. - Fluency in French and English. - Curiosity and genuine excitement for AI: experience building AI products, or a strong willingness to learn how LLM-based systems behave in production and their common failure modes. - A builder mindset: hands-on and comfortable working close to the product's "engine room" (debug tools, traces, evaluation dashboards, workflows) to understand what's really happening and unblock progress. - Strong product execution skills: you set measurable goals, prioritize effectively, and ship iteratively, balancing quality, speed, and impact. - The ability to bridge technical and non-technical worlds: you translate between engineering constraints and Care/Ops reality, and drive alignment through clear framing and sharp decision-making. - A member-first instinct: strong intuition for trust, clarity, and UX quality, with experience running effective discovery (interviews, shadowing, data) and turning insights into scalable solutions. - Strong written communication skills in internal- and external-facing settings. Benefits - Fair rewards: Generous equity packages complement your base salary, for permanent contracts only. - Flexible Office: Amazing office space at our HQ, sponsored co-working hubs, or a full-remote experience with home office equipment sponsorship. - All the tools you need: Top of the range equipment including Macbook Pro, keyboard, laptop stand, monitor, and Bose noise-canceling headphones. - Flexible vacation policy and flexible working hours: Organize your time as you wish. - Delightful healthcare insurance: Extremely comprehensive health insurance - 100% for you and your children, 90-100% for partners depending on your country (permanent contracts only). - Transport: Country-specific commuter benefits. - Learning & Training opportunities: A highly flexible Training policy with free books and budget to attend and speak at conferences. - Personal growth through coaching: Every Alaner is paired with a dedicated coach from day one. - Parental leave: Extended parental leave for all new parents, for permanent contracts only.