• Support managers in navigating performance, feedback, and team dynamics • Serve as a first point of contact for employee concerns and sensitive situations • Own and run core people systems like performance cycles and engagement follow-through • Coach and advise managers • Support employees through key moments and decisions • Ensure policies are applied clearly, consistently, and fairly • Drive execution of performance review cycles • Track progress, ensure completion, and maintain calibration documentation • Partner closely with our HR Operations team.

• Provide expert pension administration support to payroll officers. • Ensure accurate processing, reporting, and compliance of LGPS and TPS. • Process and verify pension data for starters, leavers, opt outs, opt ins, transfers, and retirements. • Prepare and submit monthly and annual pension data returns to TPS and relevant LGPS funds. • Reconcile contribution payments and resolve data or payment discrepancies. • Maintain pension records and ensure all data is accurate and up-to-date in payroll and pensions portal. • Support monitoring of contribution rates, pensionable pay, and compliance with auto enrolment legislation. • Support the completion of audit and year-end reporting for education clients. • Provide guidance to payroll officers and clients on pension scheme rules, data requirements and compliance issues.

• Partner with global Sales executives to design and execute people strategies that drive business performance and growth. • Lead organizational design and workforce planning initiatives to support evolving Sales priorities and scale effectively. • Coach and influence senior leaders on performance management, talent strategy, and leadership effectiveness. • Use people data and insights to identify trends, diagnose gaps, and implement targeted solutions that improve engagement and productivity. • Drive global talent management processes, including performance reviews, succession planning, and leadership development. • Champion diversity, inclusion, and belonging by embedding equitable practices across hiring, development, and team design. • Collaborate cross-functionally across People and Sales orgs to lead and deliver complex, scalable programs aligned to business needs. • Build and evolve operating models for People Business Partnership across global Sales teams in a high-growth, changing environment.

Lead the design and implementation of advanced HR technology solutions. Partner with stakeholders to deliver scalable solutions. Enhance Workday system performance. Drive HR transformation projects ensuring effective integration and user adoption.