• Own a portfolio of jurisdictions and act as the operational lead for everything regulatory that happens in those geos, from launches to escalations to retention. • Partner closely with engineering and product to drive requirements development, shape how registration and compliance products are customized per market, and ship API and workflow launches. • Translate policy and legal direction into operational playbooks, and translate field signal back into product priorities. • Run cross-functional execution rhythm with engineering, data, scaled operations, customer support, public policy, and legal, keeping initiatives on track and documentation current. • Identify opportunities to reduce regulatory risk and protect or grow supply in your markets. • Use data to inform prioritization, surface trends, and make the case for trade-offs. • Advocate for the host experience throughout the regulatory lifecycle, and serve as the internal expert on regulatory products and workflows for your regions.

Title: Lead Technical Program Manager Location: Seattle United States Job Description: Company Overview Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people's lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign's Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM). What you'll do As a Lead Technical Program Manager in Docusign's P&T Program Management organization, you will operationalize and standardize the processes that drive Engineering and Product execution. You will partner closely with Engineering, Product, Finance, and TPgM peers to improve governance, streamline workflows, and integrate tooling and reporting frameworks. A key part of this role is enabling consistent adoption of standardized processes across teams and reducing the fire drills that slow delivery. In addition, you will partner with Product and Engineering to execute roadmap priorities and feature launches, ensuring teams are aligned on goals, timelines, and dependencies. This is an execution-focused role that provides critical leverage to scale the impact of central operations and support organizational transformation. This position is an individual contributor role reporting to the Director of Technical Program Management. Responsibility - Lead complex cross-functional programs from concept through delivery, driving alignment from Product, Engineering, and TPgM organizations - Drive product and feature launches in partnership with Product and Engineering, ensuring alignment, accountability, and measurable outcomes - Establish and drive adoption of standardized governance processes and rhythms of business, including quarterly planning, portfolio intake, resource allocation, and leadership cadences - Integrate tooling and reporting into a single source of truth, delivering unified dashboards and reliable visibility into program and operational health - Identify and implement operational improvements that scale across teams and drive consistency in how programs are planned and executed - Track and surface risks, dependencies, and blockers across initiatives by way of deeply understanding the software development lifecycle and technical sequencing of events on the critical path, ensuring visibility and timely escalation to leadership - Contribute to TPgM playbooks and toolkits, helping to standardize processes and improve adoption across the organization - Provide TPgM support for high-priority initiatives, ensuring structure and execution rigor under tight timelines Job Designation Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation) Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law. What you bring Basic - 12+ years of program management experience within technology organizations - Experience operationalizing and standardizing governance processes across engineering teams, including planning cycles, portfolio intake, and OKRs - Experience leading complex, cross-functional, highly technical teams and interconnected workstreams to achieve top company priorities - Experience with program management tools (Jira, Confluence, Clarity, Smartsheet) and reporting platforms (Tableau, SQL, or equivalent), with experience building automations across tools and systems - Experience with program and delivery lifecycles, and integrating technical and business perspectives into decision-making - Bachelor's degree in a technical or business field, or equivalent practical experience Preferred - Experience supporting CTO- or VP-level operations within a TPgM organization - Demonstrated success in scaling standardized processes and improving efficiency across large technical teams - Strong communication and influencing skills with the ability to partner across Engineering, Product, and TPgM peers - Familiarity with Agile, Lean, or scaled delivery methodologies (e.g., SAFe, Scrum@Scale) - Ability to thrive in fast-paced, ambiguous environments, with a proactive bias for action and dedication to continuous improvement Wage Transparency Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience. Based on applicable legislation, the below details pay ranges in the following locations: Washington, Maryland, New Jersey and New York (including NYC metro area): $158,300.00 - $232,575.00 base salary This role is also eligible for the following: - Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance. - Stock: This role is eligible to receive Restricted Stock Units (RSUs). Global benefits provide options for the following: - Paid Time Off: earned time off, as well as paid company holidays based on region - Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement - Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment - Retirement Plans: select retirement and pension programs with potential for employer contributions - Learning and Development: options for coaching, online courses and education reimbursements - Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events Life at Docusign Working here Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what's right, every day. At Docusign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you'll be loved by us, our customers, and the world in which we live. Accommodation Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com. If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance. Applicant and Candidate Privacy Notice States Not Eligible for Employment This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming. Equal Opportunity Employer It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category. EEO Know Your Rights poster #LI-Hybrid

Program Manager, Customer Office of the CEO Location: In-office (hybrid) locations: Sunnyvale, CA, USA; New York, NY, USA. Remote location(s): California, USA; New York, USA; Texas, USA. Job Description: XApplicants in the County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Applicants in San Francisco: Qualified applications with arrest or conviction records will be considered for employment in accordance with the San Francisco Fair Chance Ordinance for Employers and the California Fair Chance Act. Note: Google's hybrid workplace includes remote and in-office roles. By applying to this position you will have an opportunity to share your preferred working location from the following: In-office locations: Sunnyvale, CA, USA; New York, NY, USA. Remote location(s): California, USA; New York, USA; Texas, USA. Minimum qualifications: - Bachelor's degree or equivalent practical experience. - 5 years of experience in program management, project management, executive support, or sales operations. - Experience supporting executives or their teams in a coordination or project management capacity. - Experience managing logistics or multi-stakeholder projects. Preferred qualifications: - Experience in process improvement or documentation with a systems-oriented mindset. - Ability to manage complex details and execute flawlessly under pressure and able to catch things others miss. - Ability to anticipate needs, manage expectations, and communicate clearly and concisely with a wide range of individuals, from executive assistants to sales leaders. - Ability to develop in a high-tempo environment where priorities can shift rapidly, requiring you to operate with a high degree of initiative and agility. - An unflappable demeanor and the ability to exercise sound judgment in sensitive, high-stakes situations with executive stakeholders. About the job As a Program Manager in Google Cloud's Customer Office of the CEO, you will have a unique, high-visibility role at the very center of our most strategic executive interactions. This position is designed as a strategic launchpad, offering unparalleled exposure across multiple C-suite functions. You will operate in a dynamic, dual-mandate capacity first, by operating the new customer engagement function for the Chief Operating Officer (COO), and second, by providing the critical operational and programmatic backbone for our most complex field visits for all our executive principals. This high-impact role is ideal for an motivated individual who is both a exceptional operator, capable of flawless execution under pressure, and a proactive systems thinker, passionate about process innovation. In addition to supporting the function, you will be actively building its playbook and gaining broad experience around all customer engagement functions for Google Cloud's most senior leadership. Google Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google's cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems. The US base salary range for this full-time position is $136,000-$197,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google. Responsibilities - Manage for the COO's customer meetings, managing the full lifecycle of meeting requests to ensure each engagement is timely, well-prepared, and strategically aligned. - Partner with team leadership to help run and continuously optimize the new operational rhythm for all COO customer meetings. - Act as program manager and support the end-to-end execution of all field visit logistics, from complex, multi-stakeholder coordination to the timely delivery of high-quality briefing materials, ensuring a seamless experience for our executives and customers. - Analyze and report on the effectiveness of the operational processes you manage, identifying key friction points and proposing data-driven recommendations for process improvements to team leadership. - Maintain forms, briefs, and templates for day to day engagements and as a center of excellence for global best practices.

• Responsible for leadership and/or technical oversight of an assigned Information Technology (IT) segment within the organization • Creating and rolling out policies and procedures associated with assigned IT segment • Act as point of contact and full accountability for high degree of redundancy and reliability of assigned IT segment • Identifies best practices for service offerings of IT segment • Maintains in-depth knowledge of departmental workflows • Responsible for vendor management, including contract negotiations, invoice reconciliation, release updates, issues lists and new product evaluations • Reviews work of lower level personnel to ensure satisfaction of service offerings • Performs personnel review and evaluation function for salary administration, training and promotion • Prepares periodic budget and adherence for the department • Monitors compliance with Information Systems procedures and policies • Presents issues and concerns to IT leadership along with potential solutions when appropriate • Works with departmental and division management to develop and implement Information Technology strategies • Establish and monitor operational KPIs, including productivity standards • Develops and administers IT budget for responsible area • Practices fiscally sound budget management to ensure spending is held to allocated funds