Program Manager, Customer Office of the CEO Location: In-office (hybrid) locations: Sunnyvale, CA, USA; New York, NY, USA. Remote location(s): California, USA; New York, USA; Texas, USA. Job Description: XApplicants in the County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Applicants in San Francisco: Qualified applications with arrest or conviction records will be considered for employment in accordance with the San Francisco Fair Chance Ordinance for Employers and the California Fair Chance Act. Note: Google's hybrid workplace includes remote and in-office roles. By applying to this position you will have an opportunity to share your preferred working location from the following: In-office locations: Sunnyvale, CA, USA; New York, NY, USA. Remote location(s): California, USA; New York, USA; Texas, USA. Minimum qualifications: - Bachelor's degree or equivalent practical experience. - 5 years of experience in program management, project management, executive support, or sales operations. - Experience supporting executives or their teams in a coordination or project management capacity. - Experience managing logistics or multi-stakeholder projects. Preferred qualifications: - Experience in process improvement or documentation with a systems-oriented mindset. - Ability to manage complex details and execute flawlessly under pressure and able to catch things others miss. - Ability to anticipate needs, manage expectations, and communicate clearly and concisely with a wide range of individuals, from executive assistants to sales leaders. - Ability to develop in a high-tempo environment where priorities can shift rapidly, requiring you to operate with a high degree of initiative and agility. - An unflappable demeanor and the ability to exercise sound judgment in sensitive, high-stakes situations with executive stakeholders. About the job As a Program Manager in Google Cloud's Customer Office of the CEO, you will have a unique, high-visibility role at the very center of our most strategic executive interactions. This position is designed as a strategic launchpad, offering unparalleled exposure across multiple C-suite functions. You will operate in a dynamic, dual-mandate capacity first, by operating the new customer engagement function for the Chief Operating Officer (COO), and second, by providing the critical operational and programmatic backbone for our most complex field visits for all our executive principals. This high-impact role is ideal for an motivated individual who is both a exceptional operator, capable of flawless execution under pressure, and a proactive systems thinker, passionate about process innovation. In addition to supporting the function, you will be actively building its playbook and gaining broad experience around all customer engagement functions for Google Cloud's most senior leadership. Google Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google's cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems. The US base salary range for this full-time position is $136,000-$197,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google. Responsibilities - Manage for the COO's customer meetings, managing the full lifecycle of meeting requests to ensure each engagement is timely, well-prepared, and strategically aligned. - Partner with team leadership to help run and continuously optimize the new operational rhythm for all COO customer meetings. - Act as program manager and support the end-to-end execution of all field visit logistics, from complex, multi-stakeholder coordination to the timely delivery of high-quality briefing materials, ensuring a seamless experience for our executives and customers. - Analyze and report on the effectiveness of the operational processes you manage, identifying key friction points and proposing data-driven recommendations for process improvements to team leadership. - Maintain forms, briefs, and templates for day to day engagements and as a center of excellence for global best practices.

• Responsible for leadership and/or technical oversight of an assigned Information Technology (IT) segment within the organization • Creating and rolling out policies and procedures associated with assigned IT segment • Act as point of contact and full accountability for high degree of redundancy and reliability of assigned IT segment • Identifies best practices for service offerings of IT segment • Maintains in-depth knowledge of departmental workflows • Responsible for vendor management, including contract negotiations, invoice reconciliation, release updates, issues lists and new product evaluations • Reviews work of lower level personnel to ensure satisfaction of service offerings • Performs personnel review and evaluation function for salary administration, training and promotion • Prepares periodic budget and adherence for the department • Monitors compliance with Information Systems procedures and policies • Presents issues and concerns to IT leadership along with potential solutions when appropriate • Works with departmental and division management to develop and implement Information Technology strategies • Establish and monitor operational KPIs, including productivity standards • Develops and administers IT budget for responsible area • Practices fiscally sound budget management to ensure spending is held to allocated funds

Role Description The Lead, Tech Portfolio Management is responsible for aligning the Tech portfolio and demand with enterprise strategy in close partnership with business and Tech leadership. This role serves as a strategic advisor to senior executives, driving the development of portfolio roadmaps, managing cross-team dependencies, and ensuring effective execution across initiatives. The position provides leadership in prioritizing investments, optimizing delivery performance, and governing financials, including Total Cost of Ownership (TCO) and resource allocation. This role addresses complex portfolio challenges, delivers actionable insights through metrics and reporting, and ensures initiatives are executed in alignment with scope, timeline, cost, and value outcomes. This is a primarily remote (work-from-home) position. However, candidates must be based in or near one of the following primary markets: Louisville, Nashville, Tampa, Fort Lauderdale, or Dallas. Secondary consideration may be given to candidates located in Chicago or Washington, D.C. Key Responsibilities: - Align portfolio priorities with organizational strategy in partnership with business and Tech leaders, including Lean Portfolio Management (LPM) expectations. - Serve as a trusted advisor to Tech Partners on Segment strategy, including roadmap, risks, and dependencies. - Develop and maintain integrated portfolio roadmaps and delivery plans across teams, ensuring alignment on scope, timing, and outcomes. - Prioritize initiatives based on strategic value, funding, capacity, and evolving business needs. - Manage cross-team dependencies and monitor delivery performance (e.g., actual vs. forecast, story points), identifying risks and driving corrective actions. - Lead monthly portfolio reviews to evaluate execution, ensuring alignment to scope, schedule, cost, and value delivered. - Track and report on delivery trends, financial performance, and initiative changes, including scope and timeline adjustments. - Assess vendor performance and impacts to delivery milestones and portfolio outcomes. - Communicate insights and recommendations to senior leadership, while fostering continuous improvement and adaptability across the portfolio. Qualifications - Bachelor’s degree in Information Technology, Business, or a related field. - 8+ years of experience in IT, portfolio management, or related technical environments. - Proven experience leading projects or programs, driving execution across multiple concurrent initiatives. - Strong expertise in Agile ways of working, including Lean Portfolio Management (LPM) principles. - Hands-on experience with portfolio management tools, including Jira Align. - Experience managing large-scale, highly visible programs involving multiple project teams. - Advanced analytical and organizational skills, with ability to synthesize complex data into actionable insights and reporting. - Excellent communication and presentation skills, with experience influencing senior leadership and stakeholders. Requirements - MBA or other advanced degree. - SAFe Lean Portfolio Management Certification. - Background in insurance or healthcare industry portfolio management. Benefits - Health benefits effective day 1. - Paid time off, holidays, volunteer time and jury duty pay. - Recognition pay. - 401(k) retirement savings plan with employer match. - Tuition assistance. - Scholarships for eligible dependents. - Parental and caregiver leave. - Employee charity matching program. - Network Resource Groups (NRGs). - Career development opportunities.

• Translate program strategy into integrated timelines, milestones, and deliverables, ensuring coordination across all contributing functions • Provide Project Management expertise and support to advance Kyverna’s novel engineered T cell therapy programs • Manage one or more highly complex R&D programs and/or high-profile partnerships • Results-oriented accountability for achievement of program timeline and deliverables • Effectively communicate with project team members, Senior Leadership Team, Functional Heads, and key stakeholders • Track and monitor key milestones and decision points to drive delivery of project objectives • Contribute to PMO LT to develop tools for project governance and program timelines, as well as the communication of program KPIs, risks and achievements • Manage the interfaces between functional areas and ensure effective handoff and communication between department functions to execute on important project milestones • Lead cross-functional program management activities supporting autoimmune clinical development programs. • Develop and maintain integrated clinical development plans, timelines, milestones, budgets, and risk management strategies across multiple functional areas. • Drive execution and alignment across Clinical Development, Clinical Operations, Medical Affairs, Biometrics, Safety/Pharmacovigilance, Regulatory Affairs, Manufacturing, and Quality. • Partner with Clinical and Medical leadership to support development strategy, indication prioritization, and lifecycle planning for assigned programs. • Ensure program activities support regulatory milestones including INDs, protocol amendments, global health authority interactions, and potential BLA/MAA submissions. • Partner with Clinical Operations to proactively identify enrollment, operational, and site-performance risks and implement mitigation strategies. • Ensure seamless coordination between clinical and CMC activities supporting cell therapy manufacturing, supply planning, patient scheduling, and treatment logistics. • Facilitate governance meetings, cross-functional team meetings, and executive program reviews. • Collaborate with Clinical Research Scientists and Medical Directors on protocol strategy, clinical endpoints, efficacy measures, biomarkers, and patient-reported outcomes relevant to autoimmune studies. • Support competitive intelligence activities and maintain awareness of evolving autoimmune treatment landscapes, clinical trial designs, and emerging therapies. • Partner with Regulatory and Medical Writing teams to support preparation of briefing documents, regulatory submissions, investigator brochures, and clinical study reports. • Establish and maintain program dashboards, KPIs, risk registers, and governance frameworks to ensure transparency and accountability. • Drive continuous improvement of program management processes, tools, and reporting capabilities. • Support budget forecasting, scenario planning, and resource prioritization across clinical programs. • Mentor and develop program management staff and contribute to building scalable development operations infrastructure.