• Drive the People strategy for central Operations functions operating across the network • Partner with senior leaders to design scalable organizational structures aligned to business strategy • Build and implement workforce planning frameworks that anticipate growth, capability gaps, and succession needs • Establish clear standards and decision principles for people-related matters across Operations • Use workforce data and talent insights to inform organizational and talent decisions • Lead cross-functional, network-wide talent initiatives in partnership with R&D, Quality, and People COEs • Coach senior leaders on organizational effectiveness, succession planning, and leadership capability • Identify systemic talent risks and design practical, durable solutions • Create alignment and consistency across sites while accounting for operational realities • Williness to travel up to 15%

• Oversee the HR functions for clients, reviewing and monitoring all policies and systems • Manage the employee lifecycle, including onboarding, performance management, and employee relations • Align HR initiatives and people strategy with business needs • Build relationships as a trusted HR advisor to key client stakeholders • Proactively identify trends and propose actions related to employee engagement • Develop new HR policies and review existing ones for changing environments

• Work with an agile team to analyze and review business, functional, and technical requirements, create detailed technical design documents or user stories • Initiate and coordinate multiple work efforts across multiple teams to drive secured solutions and manage efforts such as Software as a Service (SaaS) integrations, Single Sign-on (SSO) & Multi-Factor Authentication (MFA), and data migrations • Subject Matter Expert (SME) on technology integrations, able to communicate effectively with product teams, technology areas and leadership • Assist with defining, implementing and monitoring adherence to policies, processes, and standards • Research latest industry leading practices to incorporate them into process improvement methodologies

• Provide day-to-day compliance support for Gravie’s Individual Coverage Health Reimbursement Account (ICHRA) line of business. • Manage and oversee regulatory filings. • Facilitate response to regulatory complaints. • Execute regulatory change management process. • Provide general compliance support and expertise to operational areas. • Perform risk-based oversight audits. • Drive the maintenance and oversight of the enterprise-wide regulatory calendar. • Ensure timely identification and tracking of all required state and federal regulatory filings. • Lead the end-to-end preparation and submission of Corporate Compliance-owned regulatory reports. • Establish and monitor internal controls to ensure accuracy and completeness of all regulatory submissions. • Conduct thorough impact assessments of new regulations on the ICHRA line of business. • Disseminate clear, summarized, and actionable information to senior management and internal stakeholders. • Serve as a primary compliance subject matter expert (SME). • Provide guidance to business partners across the organization on complex regulatory matters. • Act as the Corporate Compliance representative in cross-functional working groups. • Ensure compliance is built into all new processes and offerings.