• Act as a strategic partner to business leaders on all people-related matters • Align HR initiatives with business objectives • Drive organizational design and talent acquisition • Ensure regular performance management cycles • Oversee onboarding and offboarding processes • Partner on compensation and incentive programs • Identify L&D needs and create trainings • Advise on employee relations and manage complex cases

• Work with HR systems and tools, ensuring data accuracy and consistency. • Handle day-to-day HR operational processes, including onboarding and offboarding support. • Maintain HR data, documentation updates, and routine operational tasks. • Collaborate with local HR teams and internal departments on operational HR matters.

• Provide hands-on HR guidance to operations teams across multiple states, ensuring consistent policy application • Maintain compliant employee documentation, records, and HR files • Stay current on federal, state, and local labor laws (with experience across NY and CA requirements) • Manage J1 and H2B visa hiring and processing for seasonal operations • Recommend and implement policy updates to ensure ongoing compliance • Conduct thorough workplace investigations with discretion and fairness • Partner with managers on performance management, coaching, and development plans • Resolve employee relations issues and interpret company policies • Review terminations and provide guidance on progressive discipline • Serve as primary contact for employee benefit programs and resolve inquiries • Administer leaves of absence (FMLA, ADA accommodations, Workers' Compensation) • Oversee benefits enrollment communications and assist with payroll coordination • Partner with leadership to identify staffing needs and build job descriptions • Support full hiring lifecycle from sourcing through selection • Conduct and oversee onboarding for new team members • Help implement and optimize ADP Workforce Now across all HR functions • Develop and organize policies and procedures before seasonal operations begin • Streamline HR processes to improve communication and response times • Build scalable HR infrastructure to support rapid organizational growth • Lead initiatives that strengthen employee engagement across remote and on-site teams • Coordinate cultural activities and programs that enhance connection and collaboration

• Facilitate programs and events that build stronger connections and teamwork among staff • Drive efforts to boost team member satisfaction and involvement across distributed and in-person workforces • Manage and facilitate new hire orientation processes • Guide recruitment efforts from candidate sourcing to final hiring decisions • Collaborate with department heads to determine hiring needs and craft role specifications • Facilitate benefit enrollment activities and support payroll functions • Process and manage various leave requests (FMLA, ADA, Workers' Comp) • Act as the go-to resource for staff questions regarding benefit offerings and troubleshoot concerns • Propose and execute policy revisions to maintain regulatory adherence • Oversee seasonal workforce visa programs including J1 and H2B processing • Monitor and apply evolving employment regulations at federal, state, and municipal levels (particularly NY and CA) • Keep personnel files, documentation, and records organized and compliant • Deliver practical HR support to operational teams in multiple states while ensuring uniform policy execution • Assess termination decisions and advise on corrective action protocols • Address workplace concerns and clarify organizational policies • Support supervisors with coaching, performance improvement, and staff development efforts • Lead sensitive workplace inquiries with professionalism and impartiality • Create sustainable HR structures to accommodate organizational expansion • Enhance HR workflows to boost responsiveness and communication effectiveness • Establish and document policies and standard procedures ahead of peak seasons • Support rollout and enhancement of ADP Workforce Now platform across HR activities