• Provide hands-on HR guidance to operations teams across multiple states, ensuring consistent policy application • Maintain compliant employee documentation, records, and HR files • Stay current on federal, state, and local labor laws (with experience across NY and CA requirements) • Manage J1 and H2B visa hiring and processing for seasonal operations • Recommend and implement policy updates to ensure ongoing compliance • Conduct thorough workplace investigations with discretion and fairness • Partner with managers on performance management, coaching, and development plans • Resolve employee relations issues and interpret company policies • Review terminations and provide guidance on progressive discipline • Serve as primary contact for employee benefit programs and resolve inquiries • Administer leaves of absence (FMLA, ADA accommodations, Workers' Compensation) • Oversee benefits enrollment communications and assist with payroll coordination • Partner with leadership to identify staffing needs and build job descriptions • Support full hiring lifecycle from sourcing through selection • Conduct and oversee onboarding for new team members • Help implement and optimize ADP Workforce Now across all HR functions • Develop and organize policies and procedures before seasonal operations begin • Streamline HR processes to improve communication and response times • Build scalable HR infrastructure to support rapid organizational growth • Lead initiatives that strengthen employee engagement across remote and on-site teams • Coordinate cultural activities and programs that enhance connection and collaboration

• Facilitate programs and events that build stronger connections and teamwork among staff • Drive efforts to boost team member satisfaction and involvement across distributed and in-person workforces • Manage and facilitate new hire orientation processes • Guide recruitment efforts from candidate sourcing to final hiring decisions • Collaborate with department heads to determine hiring needs and craft role specifications • Facilitate benefit enrollment activities and support payroll functions • Process and manage various leave requests (FMLA, ADA, Workers' Comp) • Act as the go-to resource for staff questions regarding benefit offerings and troubleshoot concerns • Propose and execute policy revisions to maintain regulatory adherence • Oversee seasonal workforce visa programs including J1 and H2B processing • Monitor and apply evolving employment regulations at federal, state, and municipal levels (particularly NY and CA) • Keep personnel files, documentation, and records organized and compliant • Deliver practical HR support to operational teams in multiple states while ensuring uniform policy execution • Assess termination decisions and advise on corrective action protocols • Address workplace concerns and clarify organizational policies • Support supervisors with coaching, performance improvement, and staff development efforts • Lead sensitive workplace inquiries with professionalism and impartiality • Create sustainable HR structures to accommodate organizational expansion • Enhance HR workflows to boost responsiveness and communication effectiveness • Establish and document policies and standard procedures ahead of peak seasons • Support rollout and enhancement of ADP Workforce Now platform across HR activities

• Serve as the company’s HR “architect” - diagnosing organizational people needs and translating them into practical, scalable solutions • Establish and manage a targeted partner ecosystem to extend capability without adding unnecessary overhead • Support a fully remote organization with employees across the U.S. and select international locations • Ensure programs, policies, and practices address immediate priorities while building the foundation for future scale • Lead culture enablement with an emphasis on values-based onboarding and employee integration during the first year • Design right-sized HR solutions that balance in-house delivery with selective outsourcing • Develop and maintain a scalable HR roadmap that meets immediate organizational needs while laying the foundation for growth beyond 100 employees • Identify, select, and manage external HR partners • Lead culture enablement efforts, embedding company values into employee experiences • Oversee core people processes at a strategic and governance level

• The Health Information and EHR Systems Analyst program (HIER) prepares students to manage healthcare data and electronic health record (EHR) systems with confidence. • Learners receive hands-on training in EPIC, SQL, Tableau, and Crystal Reports, building core competencies in clinical data management, system implementation, and reporting. • The program also introduces participants to technical workflows aligned with the EHR Support Analyst (ESA) role, including Epic optimization, system troubleshooting, and internal user support. • This expanded focus equips learners to contribute to healthcare IT environments through both foundational and system-facing responsibilities, ensuring data accuracy, security, and compliance. • This program prepares students for the HIMSS CAHIMS certification, providing a strong pathway into health information technology and EHR specialist roles across healthcare settings. • Participation in both components require a commitment of 40 hours per week during standard business hours.