Keller Executive Search International

• Operations and logistics. The full operations function across warehousing, freight, inventory, and fulfillment, including a national network of 3PL and warehouse partners, carrier selection, and specialized freight for heavy, oversized, and hazmat cargo such as transformers and lithium-ion batteries. • Metrics and cadence. The KPIs and the operating rhythm of the company, including weekly, monthly, and quarterly reviews, dashboards, and clear accountability against the plan. • Team and structure. An honest read on the current team, then the work of getting the right people into the right roles so the company can set real targets on a stable base. • Sales and BD infrastructure. The pipeline, forecasting, CRM, deal desk, and pricing discipline that connect commercial activity to capacity, without taking over the customer relationships. • Systems and technology. Strategy and rollout for the core operational stack (WMS, TMS, CRM, and ERP), plus the reporting that gives leadership real visibility. • Compliance and commercial legal. A compliance function built for scale, covering DOT hazmat and oversized-load permitting, plus oversight of the commercial contract and deal-review process. • Leadership. Coaching a team of experienced operations leaders, managing offshore support partners, and acting as a true strategic partner to the CEO, Board, and your fellow executives.

• Lead, coach, and develop a team of Sales Executives across the West region, driving consistent, profitable sales growth • Own regional sales budgets and KPIs, including calls, site visits, and sales conversion, and take corrective action where performance is falling short • Identify new business opportunities, strategic partnerships, and channels to expand the customer base • Collaborate with marketing on regional campaigns and lead generation • Monitor market trends, competitor activity, and customer feedback, and adjust strategy accordingly • Prepare and present sales reports, forecasts, and budgets to senior leadership • Continually review and improve the end to end customer sales journey • Get in the field regularly: travel with your team, meet customers, and build the trust that a remote structure requires

• Client Correspondence: Manage and respond to incoming inquiries, handle communication professionally, exercise judgment on what information and materials to share, and ensure each contact is appropriately progressed. • Scheduling & Coordination: Send relevant decks and materials, arrange meetings and calls, and ensure the team has full context before taking over. • Business Documentation: Review and edit a range of business documents with close attention and a high degree of accuracy, ensuring content is correct, consistent, and appropriate before it moves forward. • Data & Reporting: Maintain spreadsheets, capture data, and compile stats and summaries to keep the team informed and records accurate. • Records & Organization: Keep CRM records, internal platforms, files, and documents organized and current, communicating updates across channels to keep the team informed. • Operational Support: Take on projects and business support tasks as they arise, adapting to shifting priorities and delivering reliably.

• Support the content team across social media, press releases, video projects, and presentation decks • Assist with refining copy for ads, posts, and outreach materials • Help maintain content calendars and track deliverables • Assist with drafting, editing, and proofreading content across formats • Liaise with internal teams to gather briefs, source information, and ensure content accuracy • Support the preparation and formatting of decks, reports, and client-facing materials • Assist with scheduling and publishing content across social media channels • Support video production coordination including briefing, scheduling, and asset management • Help compile content performance reports for the team • Help maintain consistency of brand voice and visual standards across all content

• Assess and prioritize target markets, sectors, and prospective clients across the Caribbean • Identify, pursue, and close new business with governments, banks, fintechs, payment service providers, telcos, and institutional clients • Lead presentations and solution pitches to senior decision makers, including C-suite executives, government officials, and heads of digital transformation • Build and manage long-term client relationships at the executive level • Lead contract negotiations and structure complex deals from first contact through signing and execution • Develop and execute the regional business development strategy • Work with Product, Technology, Legal, and Finance teams to turn client needs into deliverable solutions, and act as the voice of the client internally • Track market trends, new technology, and competitor activity to guide growth strategy • Represent the company at regional and international conferences, summits, and client meetings • An active business pipeline within your first 90 to 180 days, and multiple signed contracts within 12 to 24 months

• Manage and grow direct customer and distributor relationships across Europe, with a primary focus on France. • Drive sales growth, profitability, and market share for copolyester and related specialty polymer products. • Take ownership of key account management, new business development, pricing discussions, contract negotiations, and demand forecasting. • Develop new customer accounts and expand applications within existing customers. • Identify and pursue new market opportunities for copolyester applications across packaging, cosmetics, consumer goods, medical-related, industrial, and other specialty materials markets. • Work closely with customers to understand their technical, commercial, and application requirements. • Translate customer needs and market feedback into clear internal actions for R&D, Technical Service, Supply Chain, management, and headquarters teams. • Support application development through commercial and technical collaboration with customers and internal teams. • Manage distributor activity, customer coverage, commercial planning, and pipeline development. • Monitor market trends, competitor activity, customer demand, pricing movement, and new application opportunities. • Maintain accurate sales forecasts, customer plans, pipeline updates, and commercial reports. • Travel regularly across France, Europe, and wider EMEA for customer meetings, distributor reviews, and internal discussions. • Operate independently as the regional commercial representative, while collaborating closely with the wider European and global business.

• The full operations function across warehousing, freight, inventory, and fulfillment, including a national network of 3PL and warehouse partners, carrier selection, and specialized freight for heavy, oversized, and hazmat cargo such as transformers and lithium-ion batteries. • The KPIs and the operating rhythm of the company, including weekly, monthly, and quarterly reviews, dashboards, and clear accountability against the plan. • An honest read on the current team, then the work of getting the right people into the right roles so the company can set real targets on a stable base. • The pipeline, forecasting, CRM, deal desk, and pricing discipline that connect commercial activity to capacity, without taking over the customer relationships. • Strategy and rollout for the core operational stack (WMS, TMS, CRM, and ERP), plus the reporting that gives leadership real visibility. • A compliance function built for scale, covering DOT hazmat and oversized-load permitting, plus oversight of the commercial contract and deal-review process. • Coaching a team of experienced operations leaders, managing offshore support partners, and acting as a true strategic partner to the CEO, Board, and your fellow executives.

• Lead a critical transition, stabilize performance, and ensure continuity for the senior team • Execute time bound mandates such as turnaround, growth acceleration, transformation, or systems implementation • Partner with senior stakeholders to deliver measurable outcomes against a defined mandate

• Operations and logistics. The full operations function across warehousing, freight, inventory, and fulfillment, including a national network of 3PL and warehouse partners, carrier selection, and specialized freight for heavy, oversized, and hazmat cargo such as transformers and lithium-ion batteries. • Metrics and cadence. The KPIs and the operating rhythm of the company, including weekly, monthly, and quarterly reviews, dashboards, and clear accountability against the plan. • Team and structure. An honest read on the current team, then the work of getting the right people into the right roles so the company can set real targets on a stable base. • Sales and BD infrastructure. The pipeline, forecasting, CRM, deal desk, and pricing discipline that connect commercial activity to capacity, without taking over the customer relationships. • Systems and technology. Strategy and rollout for the core operational stack (WMS, TMS, CRM, and ERP), plus the reporting that gives leadership real visibility. • Compliance and commercial legal. A compliance function built for scale, covering DOT hazmat and oversized-load permitting, plus oversight of the commercial contract and deal-review process. • Leadership. Coaching a team of experienced operations leaders, managing offshore support partners, and acting as a true strategic partner to the CEO, Board, and your fellow executives.

• Work directly with insured clients to review how they actually run their business • Assess their Standard Operating Procedures (SOPs) and confirm they are clearly written, properly put in place, and followed in practice • Find the gaps between what should happen and what does happen, then drive the fixes • Tie that work to measurable results: fewer losses, fewer claims, stronger client performance • Advise the underwriting team using what you learn in the field • Build the Risk Intelligence department over time, with your first hire expected within about a year • Lead the Risk Intelligence function from the ground up • Design repeatable processes, SOP audit frameworks, and an enterprise risk management (ERM) approach the company can scale • Conduct client reviews and operational assessments, mostly by video call, some on site • Check how well each insured vets and onboards motor carriers (safety, financial standing, licensing, insurance) and where their compliance checklists break down • Give clients clear, practical recommendations to tighten safety and compliance • Partner with underwriting to sharpen risk selection, and with claims to spot loss trends and prevent repeat losses • Act as a trusted advisor who raises the operational maturity of the clients you serve • Help define how the department and team grow over the next several years