• Collaborate with Account Executives to understand mid-market and small enterprise customer needs and technical environments. • Conduct compelling product demonstrations, showcasing WisdomAI's core capabilities and tailoring them to specific customer use cases. • Support technical discovery calls, helping to identify customer pain points and how WisdomAI's solutions can address them. • Assist in the preparation and delivery of Customer Workshops and Proof-of-Concepts (POCs), ensuring prospects experience the value of our platform. • Serve as a technical resource during the sales cycle, addressing questions on product functionality, integrations, and basic architecture. • Contribute to responses for RFIs/RFPs by providing accurate technical information. • Maintain clear and concise documentation of customer technical requirements and solution designs. • Work closely with Product, Engineering, and Customer Success teams to relay customer feedback and ensure smooth handoffs. • Continuously learn and develop expertise in WisdomAI's platform, the cloud data ecosystem, and relevant AI/ML technologies.

• Lead Technical Discovery: Drive the technical discovery process in partnership with the sales team to uncover deep-seated pain points and navigate complex technical objections. • Workflow & DAM Mastery: Propose customized digital asset management and content distribution workflows tailored to the customer's business, ensuring prospects understand how to optimize their entire creative lifecycle. • Migration & Implementation Strategy: Develop and present comprehensive migration strategies for prospects moving from other DAMs or storage solutions, providing clear guidance on library builds and transition best practices. • Technical Validation & Integration: Serve as the lead for all integration and API discussions, while independently owning the technical diligence process, including RFIs, RFPs, and complex security/compliance questionnaires. • Field-to-Product Liaison: Act as the critical feedback loop between the market and our internal teams, translating field requirements and feature gaps into actionable insights for Product and Engineering. • Technical Content Creation: Contribute to the development of technical sales assets, such as SOWs, migration guides, integration workflows, and best-practice documentation to enable the broader GTM team.

• Perform discovery with customers to understand their existing SAS environment with the key goal of determining migration feasibility. • Analysis of existing SAS language programs, working with product development and data science teams to determine effort/duration requirements for any custom development. • Analyze existing SAS infrastructure, understand target requirements from customers taking into consideration any modernization needs, and prepare a recommended target architecture. • Determine customer use cases of unsupported language elements and software modules, preparing a ‘route to live’. • Attend customer stand-ups and project review meetings and be the face of Siemens’ RapidMiner SLC. • Technical delivery of migration projects including but not limited to: Deployment and configuration of SLC software in customer environments, Configuration of 3rd party applications/drivers/DBs required by SLC, Train customer system admins on the effective use of SLC/HUB as required, Train customer migration delivery teams on best practices for code migration, Triage technical issues to ensure prompt resolution, working with L2 support, Requirements scoping, defects analysis and working with product management and engineering when required to oversee deployment of maintenance builds/bug fixes, Travel to client locations on an infrequent but as-needed basis.

Description At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It's why we're coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we're headed. We're proud to share our story and Make Amazing Happen at CDW. Job Summary The Principal Solution Architect (PSA) is a field-based technical pre-sales role that focuses on developing comprehensive Collaboration solutions for CDW customers. This role involves providing consultative guidance, supporting partner product sales, scoping service offerings, and fostering strategic relationships to drive business growth. In this role, you will work with customers, delivery, and internal sales teams to develop and maintain strategic relationships and act as a trusted advisor to grow CDW's Collaboration services business. What You Will Do * Develop appropriate assessment and service solutions for CDW customers, including collaboration architecture, platform optimizations, technology health checks, deployment services, adoption services, and advisory services. * Collaborate with customers, delivery teams, and internal sales to provide consultative guidance, plan sales strategy, and author statements of work (SOWs). * Analyze technical and competitive considerations, defining actions to meet customer expectations throughout the sales cycle by uncovering customer long-term goals and requirements and crafting collaboration solutions that align to desired business outcomes. * Maintain strategic relationships with customers, internal sales, and delivery management, acting as a trusted advisor to drive business growth. * Grow influence in your assigned territory through high levels of engagement with vendors, partners, customers, and sales teams as a collaboration subject matter expert. * Act as a subject matter expert across multiple collaboration solution areas, contributing to CDW marketing-approved online activities such as LinkedIn content, blog posts, and online publications. * Drive outreach initiatives, technical enablement projects, coaching, and mentoring for other Solution Architects, Solution Executives, and Field Sellers. * Mentor and coach solution architects on best practices for engaging with coworkers and customers around collaboration solutions. What We Expect of You * Bachelor's Degree or equivalent experience. * Minimum of eight (8) years of experience in a technical, pre-sales, or post-sale delivery role. * Experience designing and architecting Collaboration solutions tailored to customer needs. * Familiarity with major collaboration vendors and platforms such as Microsoft Teams (Calling, Meetings, Rooms), Cisco (Webex, UC, Contact Center), Zoom, Avaya, and related ecosystem solutions. * Exposure to identity, security, networking, and cloud services as they relate to collaboration platforms. * Motivated, self-starting, and able to independently perform high-quality work with minimal guidance. * Strong teamwork skills with the ability to lead technical discussions and influence decision-making. * Customer-centric mindset with excellent communication and presentation skills. * Proven ability to design and communicate comprehensive collaboration solutions. * Willingness to travel up to 25% or as needed. Pay range: $145,600 - $211,870, depending on experience and skill set Annual bonus target of 25% subject to terms and conditions of plan Benefits overview: https://cdw.benefit-info.com/ Salary ranges may be subject to geographic differentials * CDW is committed to being an AI-fluent organization * We're looking for people who bring curiosity, a learner's mindset, and a willingness to engage with ever-evolving technology and tools. We value adopting AI as a partner, openness to experimentation, and a shared interest in learning together on AI. Our goal is to create a culture where AI enhances- not replaces- human creativity and decision-making. You don't need to be an expert today; what matters is your readiness to explore, adapt, and grow with us as we integrate AI responsibly and effectively into our work. * We make technology work so people can do great things. * CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive. CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law. CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, CDW's goal is to get to know you as an applicant and understand your experience, strengths, skills, and qualifications. While AI can help you present yourself more clearly and effectively, the essence of your application should be authentically yours. To learn more, please review [CDW's AI Applicant Notice](https://www.cdwjobs.com/pages/ai-applicant-notice).