Exavalu

• Own and drive the overall success of Clients program delivery from Exavalu. • Serve as the primary executive liaison between Exavalu and client IT & Business Leadership teams. • Ensure solutions are implemented in alignment with the agreed SOW, delivery timelines, and quality standards. • Provide strategic direction and governance throughout the program lifecycle. • Review and oversee solution architecture, delivery plans, and implementation approaches. • Ensure adherence to industry standards, security measures, compliance requirements, and operational best practices. • Manage executive-level stakeholder communication, escalations, risks, and dependencies. • Collaborate cross-functionally with delivery, business, and technology teams to drive successful outcomes. • Monitor program health, KPIs, milestones, and overall client satisfaction. • Drive continuous improvement initiatives and ensure successful program adoption.

• Design, implement, and operate scalable observability platforms to provide metrics, logs, traces, and alerts for cloud-native, distributed systems. • Build and maintain Observability pipelines and dashboards (metrics, logs, traces). • Define and track SLOs, SLIs, and SLAs; create actionable alerts. • Instrument apps/infrastructure with OpenTelemetry and vendor SDKs. • Integrate and operate tools (Splunk, Prometheus/Grafana, ELK/EFK, Datadog, New Relic). • Automate deployments with CI/CD and IaC (Terraform/CloudFormation). • Collaborate with dev, SRE, and platform teams; produce runbooks and post-incident reports.

• Collaborate with business stakeholders to gather, analyze, and document business requirements. • Conduct workshops, interviews, and discovery sessions to understand business needs and objectives. • Translate business requirements into functional specifications, user stories, process flows, and acceptance criteria. • Work closely with Salesforce Architects, Developers, QA teams, and Project Managers to deliver business solutions. • Analyze and optimize existing business processes using Salesforce best practices. • Support solution design across Salesforce Sales Cloud, Service Cloud, Experience Cloud, and related Salesforce products. • Facilitate sprint planning, backlog grooming, UAT coordination, and release activities. • Create business process maps, gap analyses, and solution recommendations. • Manage stakeholder expectations and ensure alignment between business objectives and technology solutions. • Support data migration, integration, reporting, and dashboard requirements. • Participate in change management, training, and user adoption initiatives. • Ensure project documentation is maintained throughout the project lifecycle.

• Seeking an experienced Technical Architect to design scalable, high-performance data solutions. • Translate business and functional requirements into technical architecture and designs. • String hands-on knowledge on Python, Teradata, Redshift. • Must have done a couple of Data Platform modernization programs on AWS. • Strong knowledge on AWS PostgreSQL, Redshift and Teradata. • Architect data solutions using AWS, PostgreSQL. • Design and review high-quality Python solutions. • Lead SQL design and performance tuning on large datasets. • Provide technical leadership, code reviews, and best-practice guidance. • Collaborate with cross-functional teams for end-to-end delivery.

• Participate in digital solution delivery for industries like Insurance, Healthcare, and Financial Services • Collaborate with teams to deliver Salesforce solutions • Utilize technical expertise in Salesforce development to address client needs • Engage in Agile development methodologies • Lead projects related to Financial Services Cloud and FormTitan

• Automating repeatable processes across public cloud and on-premises datacenter environments to improve operational efficiency and reliability. • Develop, maintain, optimize, and support automation workflows. • Ensure high availability of enterprise scheduling and automation platforms. • Develop, test, validate, and maintain PowerShell scripts for automation workflows. • Manage source control for change management. • Create and maintain a dynamic inventory of all JAMS Scheduler jobs. • Monitor, manage, and maintain databases for optimal performance and reliability. • Create and monitor Azure SQL Elastic Jobs. • Maintain a JAMS incident tracker for job failures. • Proactively monitor the health and execution status of all JAMS jobs. • Troubleshoot job failures and implement corrective actions. • Coordinate with JAMS vendors and procurement teams regarding license renewals.

• Provide domain expertise across retirement products and plans. • Lead modernization of recordkeeping platforms. • Enable hollow-the-core strategies and cloud migration. • Design and improve participant, sponsor, and advisor digital experiences. • Optimize payroll integration, contributions, distributions and other processes in the Retirement value chain. • Architect integrations with TPAs, trustees, payroll providers, and advisors. • Define data, reporting, and analytics architecture (ODS, data platforms). • Drive cost reduction, automation, and operational efficiency initiatives.

• Architect and deliver end-to-end SmartCOMM and SmartIQ solutions, driving scalable and compliant communication platforms. • Lead consultative engagements, aligning CCM strategies with client business goals. • Own full lifecycle: solution development, integration, migration, upgrade, deployment, and optimization. • Design API-driven integrations with core systems (Policy Admin, CRM, Payments, Document Management, etc.). • Define governance, quality, and reusability standards for content and communications workflows. • Provide thought leadership on CCM modernization, omnichannel delivery, and digital transformation. • Should anchor new capability and business development. • Support proposal development, demos, and client presentations to grow CCM consulting footprint.

• Design, develop, and deploy Power BI reports, dashboards, and executive scorecards. • Translate business requirements into actionable KPIs and visual analytics. • Build and maintain reusable Power BI datasets, semantic models, and dataflows. • Apply best practices in UX/UI design, storytelling, and accessibility for BI solutions. • Develop BI platforms in Azure Fabric, enabling self-service capabilities using Power BI and Copilot. • Create and optimize DAX measures, calculated columns, and KPIs. • Implement advanced modeling features, including: Time intelligence, Row-level security (RLS), and Calculation groups (preferred). • Optimize Power BI performance via query tuning, aggregation strategies, and model design. • Implement security best practices: RLS, object-level security, and data sensitivity labels. • Support Power BI Service administration, workspace management, and deployment pipelines. • Ensure solutions align with enterprise data governance and compliance standards.

• Looking for your next opportunity in DuckCreek QA? We are hiring skilled professionals for exciting roles with a fast-growing insurance-tech organization!