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Freelance Latin America logo
Freelance Latin America

Connecting Companies worldwide with Latin American Bilingual Freelancers 💻

Care Coordinator, Staffing Specialist

RecruitmentRecruitmentFull TimeRemoteLeadTeam 51-200Since 2017H1B No SponsorCompany SiteLinkedIn

Location

Venezuela

Posted

43 days ago

Salary

0

Seniority

Lead

High SchoolExperience acceptedEnglish

Job Description

Care Coordinator, Staffing Specialist

Freelance Latin America

- Review and process all scheduling requests received after business hours - Staff permanent and fill-in cases based on operational procedures - Ensure all cases are fully staffed before scheduled service start times - Manage incoming after-hours calls from patients, caregivers, and partners - Document all activities, updates, and unresolved issues accurately - Submit end-of-day reports summarizing calls, actions taken, and pending items - Communicate effectively with internal teams to ensure continuity of care - Escalate urgent or complex issues when necessary

Job Requirements

  • Experience in staffing, scheduling, or healthcare coordination preferred
  • Experience in Home Care is required**
  • Experience using HHAeXchange is required**
  • Strong ability to multitask and prioritize urgent requests
  • Excellent communication skills, both verbal and written
  • High attention to detail and accuracy in documentation
  • Ability to follow structured processes and procedures
  • Comfortable handling phone-based communication professionally
  • Basic computer skills and ability to navigate scheduling systems

Benefits

  • Competitive pay in US Dollars.
  • You'll get to work with some amazing, respected business professionals.
  • We really value and encourage input from our team members.
  • We offer different payment methods (Zelle, Face Bank, Binance)
  • You'll get paid every two weeks
  • We'll provide you with the necessary equipment to work: Laptop, headset, mouse, and mouse pad.
  • Birthday and work anniversary celebrations.
  • Alliances with many brands grant extra benefits to freelancers.
  • Weekly recreation dynamics that foster a healthy work environment.

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