• Collaborate with other HR personnel to ensure that our HR processes, policies, and practices are as efficient and high-performing as possible. • Follow Standard Operating Procedures (SOPs) and process workflows. • Participate and contribute to the proactive review and implementation of process improvements. • Perform customer service functions by answering internal and external HR-related inquiries and requests. • Complete employment forms such as I-9, E-Verify, and Verifications of Employment. • Assist with employee onboarding, changes, and terminations. • Ensure compliance with relevant regulations and requirements pertaining to the management of HR to minimize risk and exposure to the company. • Perform audits of employee data, analyze results, and coordinate with stakeholders to make necessary corrections across systems. • Maintain both hard and digital (HRIS) copies of employees' records. • Assist with ad hoc HR projects.

Sprout Social is hiring a Talent Acquisition Coordinator for a 3-month contract position . Successful candidates must be able to work a dedicated East Coast schedule to ensure seamless coordination with our global hiring teams. Why join Sprout’s Talent Acquisition team? Sprout believes every customer deserves a world-class experience and that we should be a joy to do business with. In talent acquisition, we feel the same way about our candidates. Relationship building is who we are and how we roll. As a member of our team, you'll play a key role in supporting Sprout's rapid growth, you'll have the opportunity to form partnerships across the entire business and you'll help connect exceptional talent to life-changing career opportunities. Not only will you get to represent a beloved product, but also a company that lives its values and truly cares about its employees. Plus, our team culture is like no other—we win together and live to celebrate each other's successes. What you'll do As a Talent Acquisition Coordinator, you'll be the behind-the-scenes orchestrator who makes our hiring process run smoothly. You'll manage high-volume interview scheduling, ensure exceptional candidate experiences, and partner with recruiters and hiring teams to keep everything moving efficiently. This role is perfect for someone who loves organization, thrives in fast-paced environments, and is excited about using technology and AI to solve problems creatively. You will: Schedule high volumes of interviews across multiple roles, departments, and time zones, coordinating complex logistics while maintaining exceptional attention to detail Manage regular communication with candidates and hiring teams about interview lineups, schedules, conflicts, and logistics with a focus on providing high-quality candidate and stakeholder experiences Partner with Talent Acquisition Partners and Hiring Managers to provide a streamlined scheduling process and best-in-class candidate experience that reflects Sprout's values Work closely with People Ops, Employee Experience, and IT teams to manage new hire onboarding tasks, background checks, and other pre-employment workflows Maintain accurate candidate data and scheduling information in our applicant tracking system (Greenhouse), ensuring data integrity for reporting and decision-making Use AI-powered tools (e.g., Gemini, scheduling automation) to streamline administrative tasks, improve communications, and increase efficiency Identify opportunities to simplify processes and solve problems creatively using technology Serve as a brand ambassador for Sprout, ensuring every candidate interaction reflects our culture and commitment to exceptional experiences What you'll bring The minimum qualifications for this role include: 1+ year of professional interview scheduling experience on a Talent Acquisition team; experience coordinating multi-stage interview loops for diverse roles ranging from entry-level to leadership, ensuring a seamless experience for both candidates and hiring panels. Must be available during core East Coast business hours (EST/EDT) for real-time collaboration with our global Talent Acquisition team. Familiarity with applicant tracking systems (ATS) and calendar management software (e.g., Google Calendar) Experience utilizing generative AI tools (e.g., Gemini) or other technology to streamline administrative tasks and communications Strong organizational skills with ability to manage competing priorities in a fast-paced environment Excellent written and verbal communication skills Additionally, these are the preferred qualifications that would indicate a particularly strong candidate: Experience in a high-growth company and fast-paced environment Experience using Greenhouse, Prelude, Goodtime, or other interview scheduling software Demonstrated curiosity about process improvement and automation Ability to remain calm and solution-oriented when handling scheduling conflicts or unexpected challenges This is a 3-month contract position facilitated through a third-party Employer of Record (EOR) vendor. For this contract engagement, the fixed hourly pay rate is: $30-31/hr. This position is not eligible for Sprout Social company-sponsored benefits. Sprout Social is proud to be an Equal Opportunity Employer. We do not discriminate based on identity - race, color, religion, national origin or ancestry, sex (including sexual identity), age, physical or mental disability, pregnancy, veteran or military status, unfavorable discharge from military service, genetic information, sexual orientation, marital status, order of protection status, citizenship status, arrest record or expunged or sealed convictions, or any other legally recognized protected basis under federal, state, or local law. Because Sprout Social is a federal contractor, we affirmatively recruit individuals with a disability and protected veterans. Learn more about our commitment to diversity, equity and inclusion in our latest DEI Report . If you require a reasonable accommodation for any part of the interview process or to submit your application, please email us at accommodations@sproutsocial.com. Include the nature of your request and your preferred contact information. We'll do everything we can to support your success during our recruitment process while upholding your privacy. Please note that only inquiries regarding accommodations will receive a response from this email address; other inquiries will not be addressed (e.g., you send your resume but are not requesting an accommodation). For more information about our commitment to equal employment opportunity, please click here (1) Equal Opportunity Employment Poster and (2) Sprout Social's Affirmative Action Statement . Additionally, Sprout Social participates in the E-Verify program in certain locations, as required by law. Sprout Social Inc. and its subsidiaries process personal data submitted through your application to assess your qualifications for employment and to inform our hiring decision and, where applicable, for required governmental reporting. For more information, please review Sprout's Global Applicant Privacy Notice.

• Manage the enrolment, renewal, and administration of employee benefits programs, including health insurance, retirement plans, wellness programs, and other benefits. • Process and reconcile benefits invoices, ensuring accuracy and timely payments. • Handle employee inquiries related to benefits, providing clear and concise information. • Maintain benefits records and ensure data integrity in HR systems. • Support the annual benefits open enrollment process, including communications, system updates, and employee assistance. • Provide guidance on Cision’s benefits programs and assist with resolving employee questions and issues. • Communicate with employees regarding leave needs, ensuring they understand their responsibilities and any required documentation to qualify for and take leave. • Maintain appropriate communication with employees on leave to support a smooth and timely return to work; relay communication between employees and managers as needed. • Maintain complete and accurate records of leave and accommodation requests in accordance with legal requirements and best practices. • Manage and reconcile leave payments in collaboration with Payroll. • Ensure compliance with federal, state, and local regulations related to benefits programs. • Assist in preparing and filing required regulatory reports and documentation. • Stay up to date on benefits legislation and recommend necessary adjustments to programs. • Analyse benefits data to identify trends, issues, and opportunities for improvement. • Collaborate with the Benefits Leader to develop metrics and KPIs. • Liaise with benefits vendors and brokers to resolve issues and ensure high-quality service. • Assist in the evaluation and selection of benefits providers.

• Manage the enrolment, renewal, and administration of employee benefits programs, including health insurance, retirement plans, wellness programs, and other benefits. • Process and reconcile benefits invoices, ensuring accuracy and timely payments. • Handle employee inquiries related to benefits, providing clear and concise information. • Maintain benefits records and ensure data integrity in HR systems. • Support the annual benefits open enrollment process, including communications, system updates, and employee assistance. • Provide guidance on Cision’s benefits programs and assist with resolving employee questions and issues. • Communicate with employees regarding leave needs, ensuring they understand their responsibilities and any required documentation to qualify for and take leave. • Maintain appropriate communication with employees on leave to support a smooth and timely return to work; relay communication between employees and managers as needed. • Maintain complete and accurate records of leave and accommodation requests in accordance with legal requirements and best practices. • Manage and reconcile leave payments in collaboration with Payroll. • Ensure compliance with federal, state, and local regulations related to benefits programs. • Assist in preparing and filing required regulatory reports and documentation. • Stay up to date on benefits legislation and recommend necessary adjustments to programs. • Analyse benefits data to identify trends, issues, and opportunities for improvement. • Collaborate with the Benefits Leader to develop metrics and KPIs. • Liaise with benefits vendors and brokers to resolve issues and ensure high-quality service. • Assist in the evaluation and selection of benefits providers.