LifeStance Health

• The Onboarding Partner is a strategic, relationship-focused role responsible for leading the end-to-end onboarding experience for clinical hires from signed agreement through Week 1 transition into operations. • This role assesses clinician readiness, identifies and escalates onboarding and rescind-risk indicators, resolves barriers to start, and helps ensure clinicians are prepared to successfully begin practice at LifeStance. • The role manages a high-volume caseload across specialties, onboarding stages, timelines, and state-specific requirements while adapting support based on clinician experience, onboarding complexity, readiness indicators, and operational risk. • This role serves as the central onboarding partner for clinicians throughout the onboarding journey and works across Recruiting, Credentialing, HR Operations, Clinical Operations, Learning & Development, Compliance, and Technology to drive progress, resolve complex issues, maintain clinician engagement, and support operational readiness through transition into practice.

Role Description At LifeStance Health, we believe in a truly healthy society where mental and physical healthcare are unified to make lives better. Our mission is to help people lead healthier, more fulfilling lives by improving access to trusted, affordable, and personalized mental healthcare. Everywhere. Every day. As the fastest growing behavioral health practice group in the country, now is the perfect time to join our clinical team! Clinical Competencies: - Proficiency in utilizing evidence-based therapeutic interventions appropriate for the primary care setting, including but not limited to: - Cognitive Behavioral Therapy (CBT) - Problem-Solving Therapy (PST) - Motivational Interviewing (MI) - Ability to conduct comprehensive behavioral health assessments and communicate findings efficiently to other members of the care team. - Skilled in developing and implementing treatment plans in collaboration with the patient and care team. - Provide culturally responsive care, respecting and valuing the diverse backgrounds and experiences of patients. Multidisciplinary Collaboration: - Experience working on multidisciplinary care teams, including PCPs, nurses, psychiatrists, and other healthcare professionals. - Proficiency in communicating behavioral health principles to non-behavioral health professionals to facilitate collaborative treatment planning and care coordination. Communication Skills: - Strong verbal and written communication skills for clear, concise, and effective interactions with patients, team members, and other stakeholders. - Commitment to patient-centered care, focusing on collaborative goal setting and care plan development. Specialized Skills: - Ability to assess and manage common behavioral health concerns in primary care (e.g., depression, anxiety, ADHD). - Assist patients in coping with and managing chronic health conditions (e.g., diabetes). - Flexibility in treatment approach and adaptability to the fast-paced medical clinic environment. - Comfort with utilizing psychological screening measures to assess treatment efficacy and drive symptom improvement. Technology: - Comfort with technology, including navigating electronic health records and registry platforms to track symptom improvement. Qualifications - Licensed therapist (LCSW, LCPC, LMFT) skilled in the delivery of evidence-based interventions. - License to practice in Illinois required. - REMOTE position, with occasional on-site meetings in Springfield, IL. - Ability to see ages 12+. - Experience in a fast-paced, multidisciplinary care setting required; integrated care or primary care settings preferred. - Ability to develop and implement individualized treatment plans addressing behavioral, physical health, and social needs. - Strong interpersonal and communication skills. - Ability to work effectively in a fast-paced, team-based environment. - Proficiency in electronic health record systems and efficiency in documentation. - A passion for expanding access to quality care through innovative treatment approaches. Requirements - Comprehensive clinical training in the Collaborative Care Model and ongoing clinical consultation and mentorship. - 3 weeks Paid time off. - Salary position with production bonus. - 40 hours per week, typically 8am-5PM M-F. - Dynamic work environment with strong work-life balance. - Above average compensation. - Dedicated non-clinical support staff to assist with administrative duties. - Day shift, no call. - Health, Dental, Vision, Life Insurance and HSA plans. - 401K Plan with generous employer contribution. - Telehealth training and support. - $72,000 - $90,000 a year. Benefits - LifeStance provides a compensation range and benefits that it believes it might pay and/or offer for this position. - LifeStance reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation.

• Conduct a comprehensive Provider Experience Baseline Study— identifying top friction points and automation opportunities. • Partner with the AI and Product teams to pilot AI-assisted documentation and automated follow-up workflows. • Launch an integrated backlog with Engineering, establishing SLAs and clear ownership for top provider-impact items. • Act as one of the key product evangelists as the organization matures its SDLC and product development practices. • Deliver early wins in three areas: clinical documentation efficiency, operational workflow optimization, and telehealth performance. • Establish governance cadence, success metrics, and feedback loops for ongoing AI and workflow initiatives. • Develop and execute a multi-year roadmap for AI-enabled clinician experience modernization. • Champion "voice of provider" feedback loops to ensure AI and technology solutions solve real frontline pain points. • Define and track KPIs: provider NPS, time-to-document, AI adoption rate, task automation coverage, and clinical system uptime. • Establish governance for provider-facing technology prioritization, with a balance of quick wins and strategic investments. • Partner with Clinical and Product leadership to co-design next-generation documentation, scheduling, and telehealth tools. • Build and lead a team focused on provider analytics, workflow design, and AI-enabled automation.

• Lead the product strategy and roadmap for enterprise platforms including EMR and operational systems. • Drive end-to-end operational efficiency improvements across RCM, scheduling, referrals, and call center operations. • Work with the Enterprise Interoperability team on the EMR integration strategy and execution. • Identify and implement AI-driven automation opportunities to reduce cost and improve throughput. • Establish platform performance KPIs including system uptime, throughput, cycle times, and cost-to-serve metrics. • Partner with Product and Engineering to prioritize and deliver scalable platform enhancements. • Lead platform integration and interoperability efforts across enterprise systems. • Develop a multi-year roadmap for enterprise platform scalability and modernization. • Establish governance and prioritization frameworks for platform investments. • Build and lead a high-performing team across platform operations, analytics, and automation. • Drive standardization of workflows and processes across markets and service lines.

• Efficiently handle communications via phone (inbound and outbound), email, voicemail, faxes, and chat. • Identify and communicate patient trends and feedback, including scheduling barriers to Intake. • Interact with Practice Operations team as necessary to ensure proper patient matching. • Conduct thorough intake assessments to understand patient needs and match them with the most appropriate provider. • Schedule initial appointments promptly and accurately with detail outlining patients’ needs including talk therapy and/or medication management. • Collect patient insurance information and run eligibility ensuring in-network benefits for matched provider. • Obtain and verify patient clinical history, demographic details, insurance information, and eligibility. • Collect credit card for file and maintain compliance. • Assist new patients with portal setup and new patient paperwork. • Process and manage referral paperwork efficiently. • Ensure all patient interactions and transactions are accurately documented in the Electronic Health Record (EHR) system. • Proactively contact referral source, patient, and/or provider office to obtain additional information that is required to complete verification of benefits and/or prior authorizations. • Contact existing patients to initiate new services based on internal and external referrals. • Assist new patient with any questions regarding new patient appointments or referrals. • Professionally and calmly assist with incoming emergency calls as appropriate and follow crisis call protocols. • Perform additional tasks and responsibilities as assigned by management to support the overall efficiency of the intake department. • Adhere to all relevant policies, regulations, and compliance standards throughout the intake process including HIPAA and PCI.

• Understand the psychology of physician referrals and build the positioning of LifeStance as a referral destination. • Build and maintain the BD content arsenal. • Define how referral partners are engaged through automated email, SMS, and other marketing touchpoints. • Write campaign briefs that our demand-generation team executes. • Maintain a live view of our competitive set. • Embed with sales leadership and clinician liaison field teams. • Provide messaging refresh and collateral support for the clinician recruiting team.

• Translate LifeStance’s enterprise strategy into a clear, pragmatic AI enablement roadmap, identifying priority use cases, sequencing, dependencies, and value hypotheses. • Define how the organization prioritizes AI investments, including establishing criteria, developing business cases, and conducting cost-benefit analyses to inform investment decisions. • Partner with clinical, operations, technology, OE (operational excellence), compliance, and functional leaders to identify where AI can drive material improvements in access, experience, quality, productivity, and scalability. • Frame AI initiatives in business terms – clarifying the 'why,' expected impact, risks, and success metrics for executive decision-making. • Design, implement, and evolve AI governance frameworks, including intake, prioritization, risk assessment, clinical safety considerations, compliance, data use, and ongoing monitoring of deployed solutions. • Own end-to-end execution of AI enablement initiatives – from concept through scaled deployment and lifecycle management. • Help define and operationalize the enterprise AI operating model – how ideas are surfaced, evaluated, built/bought, governed, scaled, and measured.

Title: Licensed Independent Clinical Social Worker Location: kirkland United States Full-time or Part-time Employment Type: Hybrid Job Description: We offer Licensed Therapists: - - Competitive compensation package with uncapped earning potential - Comp range of $90,000-$115,000-Compensation model based on productivity. - W2 employed position - Sign-on bonus - Cash based incentive plan - Comprehensive benefits package - 401K with 4% match - Part-time and full-time options - CEUs - Paid parental leave - Malpractice insurance provided Location and Schedule - - Beautiful New Office in Kirkland - Locations are throughout the area to make commuting easier - Beautifully designed offices that are thoughtfully laid out - Monday - Friday - weekends optional - Flexible Schedule to accommodate work/life balance and personal schedules - Hybrid Model with In-person & Remote flexibility Therapist are a critical part of our clinician team. We are seeking Therapists that are: - - Fully Licensed in Washington State: - Licensed Mental Health Counselor (LMHC) - Licensed Marriage & Family Therapist (LMFT) - Licensed Clinical Social Worker (LCSW, LICSW) - Experienced with Adult and/ or child and adolescent populations - Individual and or couples therapy - If able to provide supervision to associates in-person $70 an hour 2 hours a week per associate We are actively looking to hire talented Licensed Therapists (LMHC, LMFT,LICSW) in Washington, who are passionate about patient care and committed to clinical excellence.

Title: Licensed Marriage & Family Therapist Location: edmonds United States Hybrid Full-time Job Description: Job Description We offer Licensed Therapists: - Competitive compensation package based on productivity with uncapped earning potential - Comp range of $90,000-$115,000 - W2 employed position - Sign-on bonus - Cash based incentive program - Comprehensive benefits package - 401K with 4% match - Part-time and full-time options - CEUs - Paid parental leave - Malpractice insurance provided Location and Schedule - Beautiful new office in Edmonds - Locations are throughout the area to make commuting easier - Beautifully designed offices that are thoughtfully laid out - Monday - Friday - weekends optional - Flexible Schedule to accommodate work/life balance and personal schedules - Hybrid Model with In-person & Remote flexibility Therapist are a critical part of our clinician team. We are seeking Therapists that are: - Fully Licensed in Washington State: - Licensed Mental Health Counselor (LMHC) - Licensed Marriage & Family Therapist (LMFT) - Licensed Clinical Social Worker (LCSW, LICSW) - Experienced with Adult and/ or child and adolescent populations - Individual and or couples therapy We are actively looking to hire talented Licensed Therapists (LMHC, LMFT,LICSW) in Washington, who are passionate about patient care and committed to clinical excellence.

Role Description We are actively looking to hire talented Psychologists in the Glendale area, who are passionate about patient care and committed to clinical excellence. Psychologists are a critical part of our clinical team. We’re seeking Psychologists that are: - Fully licensed and credentialed in CA, including a Ph.D. or Psy.D. - Experienced with caring for adult and/or child and adolescent populations. Qualifications - Fully licensed and credentialed in CA, including a Ph.D. or Psy.D. - Experienced with caring for adult and/or child and adolescent populations. Benefits - Sign on bonus - Competitive Compensation: $169,000 - $182,000, compensation model based on productivity. - Flexible work schedules. - Generous ‘above market’ compensation with unlimited/uncapped earnings. - Full benefits package: health, dental, vision, life, 401k (with match), paid parental leave, EAP and more. - Collegial work environment. - Newly designed and modern offices. - Full administrative support. - Latest in digital technology. - Strong work/life balance. Company Description