Helping patients discover and access treatments
Program Manager
Location
Connecticut + 11 moreAll locations: Connecticut | Illinois | New Jersey | New York | Ohio | Massachusetts | Michigan | Pennsylvania | Tennessee | Virginia | West Virginia | Wisconsin
Posted
8 days ago
Salary
0
Seniority
Mid Level
Job Description
Program Manager
myTomorrows
• Be the primary contact person for our BioPharma clients and internal stakeholders for the patient recruitment programs under your responsibility • Be responsible for the onboarding and launch of new programs, including overseeing the development of patient recruitment materials (e.g., clinical trial landing pages with pre-screening questionnaires) • Ensure a smooth-running program and insight-driven reporting • Keep (financial) oversight of the program and manage all the ongoing activities and communication • Create detailed timelines including deliverables, milestones and objectives and ensure that deadlines are being met • Develop strong relations and trust with all stakeholders and keep them up to date on the progress of your programs • Achieve and maintain high customer satisfaction • Develop and advise on solutions to tackle operational issues along with relevant subject matter experts • Contribute to improving our patient recruitment and pre-screening processes and strategies • Support overall myTomorrows program performance and operations, as needed.
Job Requirements
- University degree in Life Sciences/Healthcare (preferred)
- 2+ years of trial / project management experience within the pharmaceutical industry / CROs
- Thorough understanding of clinical research and clinical trial patient recruitment
- Proven ability to manage complex, cross-functional programs with multiple internal and external stakeholders, ensuring timely delivery and budget oversight
- Experience leading client-facing programs, including managing expectations, communicating progress, and serving as a trusted partner to Sponsors and sites
- Strong communication and diplomatic skills, with the ability to navigate sensitive situations, balance stakeholder interests, and maintain productive long‑term relationships
- A commercial mindset, with the ability to understand commercial drivers, track program financials, and contribute to strategic decision‑making
- Basic understanding of how web pages and search engine ads function, to ensure a smooth collaboration with the Marketing and Product & Engineering teams
- A good eye for detail; thinking in processes/operations comes natural to you
- Able to prioritize, analyze issues, optimize processes and find / recommend alternative solutions
- Excellent verbal and written communication skills in English.
Benefits
- Impactful work that helps patients gain access to potentially lifesaving treatments.
- International work environment, scale-up energy and a flat organizational structure that encourages creativity and accountability.
- Competitive salary, annual performance bonus and an Employee Stock Option Plan.
- Great career development opportunities in a fast-growing company.
- Learning and development budget alongside internal knowledge sharing sessions.
- Attractive pension plan, full premium covered by myTomorrows.
- Hybrid working model.
- Policies to support working parents.
- Healthy lunch at the thriving Amsterdam office.
- Unlimited access to professional guidance by certified psychologists via OpenUp
- Enjoy monthly events hosted by our vibrant Culture Club as well as an annual ‘myTomorrowland’ company-wide celebration!
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