• Act as the primary day-to-day contact for US clients. • Run monthly and quarterly business reviews with client teams. • Review client data and platform usage to identify trends and improvement opportunities, and provide structured feedback to product and leadership teams. • Coach clients on how to increase ROI from Messly. • Help prioritize product improvements based on US client needs. • Remove or manage underperforming users from the platform where appropriate. • Maintain strong long-term relationships with key stakeholders. • Support the sales process by creating proposals and client-specific collateral, and supporting product demos where required. • Identify upsell and expansion opportunities within existing accounts. • Collaborate closely with the Messly leadership team on US go-to-market execution. • Provide support to doctors using the platform where needed.

Role Description At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is remote, meaning it will be performed from the designated home work location upon time of hire, and any changes to this home work location requires a review of remote status and approval. While you will work closely with LinkedIn teams and represent the LinkedIn brand in Indonesia, your official employer will be Deel, acting as LinkedIn’s Employer of Record in Indonesia for this role. We are looking for an SMB Account Manager to join our team in contributing to successful client relationships with clients in Indonesia. You will be responsible for making sure that clients renew their contracts and grow with LinkedIn’s Talent Solutions products and services. You will focus on a portfolio of client accounts to ensure there is engagement in products through discovery, training and ultimately guaranteeing the investment made in LinkedIn’s solutions best meet the clients’ needs. Responsibilities: - Manage and execute contract renewals, upsells, and cross-sells to maximize contract value while enhancing customer relationships. - Strong relationship builder who establishes trust and credibility with senior leaders quickly. - Develop and maintain strategic account plans to identify customer requirements, mitigate risks, and drive on-time renewal closures. - Establish and maintain deep relationships with multiple stakeholders across customer organizations, acting as a trusted advisor. - Provide accurate and timely forecasts of renewals and sales opportunities within your territory. - Utilize CRM and sales tools to drive systematic, insight-led customer engagement and maintain pipeline hygiene. - Be a product expert: Exhibit a deep love for LinkedIn products and an ability to sell creative solutions that address customers’ unique problems. - Gather customer feedback and convey market needs to inform the Product roadmap and provide insights that strengthen our value proposition and enhance the customer experience. - Proactively share market insights with the product and marketing teams to drive strategic initiatives. - Able to manage a large volume of over 300 accounts while still remaining uniquely personal to each. Qualifications - 2+ years of experience in sales, account management, sales support, or client management. - Fluency in business English and Bahasa Indonesia required due to local market needs. Requirements - 2+ years of experience selling SaaS or software solutions. - Excellent communication, negotiation and project, time and customer management skills. - Experience with HR software / SaaS / solution selling experience. - Prior experience selling into Indonesian businesses. Suggested Skills - Account Management - Stakeholder Management - Consultative Selling - Effective Communication - AI Fluency Workplace Type Remote Career Track & Grade SP3/SA5 Department GBO

• Act as the primary contact for B2B agencies, addressing their needs • Foster strong, long-term relationships that contribute to agency retention and satisfaction • Provide ongoing support to agencies to maximize their success with our services • Conduct outreach efforts to establish connections with potential B2B agencies • Collaborate with the EMEA sales team to co-manage agency opportunities • Assist in planning and executing events for agency clients • Conduct research to identify industry trends and potential partners • Provide follow-up communications to ensure agency satisfaction

• Proactively generate and follow up on leads to drive new business. • Meet and exceed sales targets by closing policies across multiple lines of insurance. • Identify customer needs and present tailored insurance solutions. • Conduct policy reviews and recommend coverage adjustments. • Assist with renewals, cross-selling, and upselling to maximize retention. • Maintain accurate records of sales activities and customer interactions.