• Own solution design and technical architecture of Vanta's Salesforce platform, ensuring scalability, security, and performance • Lead a team of Salesforce Developers and work closely a team of Salesforce Admins and Product Managers, providing architectural guidance and technical direction • Own the CI/CD and deployment process using Gearset, driving faster release cycles, automation, and improved developer experience • Design and implement integrations between Salesforce and Vanta's product to enable end-to-end provisioning, self-service, and product-led growth • Partner with GTM Operations, Sales, Customer Success, Marketing, EPD, and Product to translate business requirements into technical solutions • Define platform governance standards including data models, integration patterns, security controls, and development best practices • Drive platform optimization initiatives to improve performance, reduce technical debt, and enhance user experience • Lead AI and automation initiatives to increase GTM team productivity • Provide technical escalation support for complex platform issues

• Design and develop custom applications using Apex, Visualforce, and LWC. • Implement automation and configuration solutions to meet business requirements. • Integrate Salesforce with external systems and manage data migration. • Ensure data quality, system performance, and adherence to security standards. • Provide technical guidance, troubleshoot platform issues, and optimize solutions. • Collaborate with cross-functional teams to deliver robust and scalable solutions. • Contribute to continuous improvement initiatives and stay updated with Salesforce releases.

• Participate in a fully remote software engineering team operating under Scrum and Agile principles • Design and develop custom Salesforce solutions with a strong emphasis on supporting and optimizing lead-to-cash business processes, including lead management, opportunity lifecycle, quoting, and revenue workflows • Write high-quality, scalable source code primarily in Apex, JavaScript, Visualforce, Aura, and Lightning Web Components, adhering to Salesforce development best practices, coding standards, and design patterns • Customize and extend the Salesforce platform to deliver scalable, business-aligned technical solutions • Experience designing and implementing scalable integrations using MuleSoft, including API-led architecture, system/process/experience layers, and seamless integration between Salesforce and external enterprise systems • Utilize source control tools such as Git and Bitbucket to manage code and deployments • Monitor Salesforce platform performance and proactively manage system usage limits (governor limits), ensuring optimal performance, scalability, and reliability of custom solutions • Participate in peer code reviews to ensure adherence to coding standards, best practices, and overall solution quality • Monitor and resolve automated build and deployment failures related to programmatic defects • Collaborate with cross-functional teams to map business processes, particularly lead-to-cash workflows, into effective Salesforce solutions • Troubleshoot, log, and resolve Salesforce application issues in coordination with Salesforce Premier Support and third-party system integrators • Regularly evaluate and refine implemented solutions to ensure continued alignment with business goals and value delivery • Develop and maintain implementation of documentation and end-user guides for custom Salesforce functionality • Stay current with Salesforce technologies, best practices, and certifications • Perform miscellaneous duties as assigned

About Tidal Commerce Inc. Tidal is an outcome-focused, specialized eCommerce consulting and engineering boutique for B2C & B2B businesses, offering comprehensive solutions from ideation to implementation and management. Recognized as a Shopify Plus partner. Expertise in headless and composable technologies. Diverse B2C and B2B planning and implementation experience and a deep understanding of both markets. Integrated onshore and offshore teams in six countries, offering support for round-the-clock productivity. Member of Umbrella-Incorporated, a business consulting firm, Tidal provides holistic end-to-end digital transformation solutions with cross-functional expertise in strategy, finance, operations, marketing and technology. About the role: The Solution Architect will play a critical role in designing and delivering comprehensive e-commerce solutions for our clients. This role requires a deep understanding of e-commerce platforms, digital technologies, and architecture frameworks. The ideal candidate will have a proven track record of leading technical teams and delivering complex projects on time and within budget. What you'll do: End-to-End Solution Design and Architecture: Design and implement scalable, secure, and high-performing e-commerce architectures using platforms like SAP/Hybris , , Shopify, Commercetools, VTEX, or similar (with a strong preference for SAP and Salesforce). Create architectural blueprints and technical specifications tailored to complex e-commerce ecosystems. Architect and implement ERP and middleware integrations within complex enterprise environments. Deliver solution architectures that align technology decisions with the client’s strategic objectives and deliver measurable impact on customer experience. Project Leadership: - Own end-to-end technical execution for eCommerce initiatives, leading cross-functional teams of developers, engineers, and architects to deliver high-quality solutions. Drive disciplined project execution managing milestones and ensuring delivery within scope, timeline and budget. Act as the escalation point for technical decisions and guide teams in applying best practices in integration, scalability, and performance optimization. Stakeholder Management: Partner with clients to align eCommerce technology solutions with strategic business goals and long-term growth objectives. Communicate complex architectural strategies clearly to both technical and business stakeholders, securing alignment and confidence at every stage. Collaborate closely with internal leadership, product owners, and delivery teams to ensure cohesive execution and effective prioritization across technology initiatives. Technology Leadership and Innovation: Anticipate and leverage emerging eCommerce technologies and trends to strengthen solution design and delivery. Advise clients and internal teams on platform strategy and innovation opportunities across ecosystems like , Commercetools, Shopify , Fluent Commerce, , Zuora , Big Commerce and WooCommerce. Implement eCommerce development best practices with a focus on security, performance, and scalability. Qualifications: Preferred Qualifications: Certification in relevant e-commerce platforms or cloud technologies. Knowledge of DevOps practices and CI/CD pipelines. Understanding of SEO, web analytics, and digital marketing principles. What We Offer : Competitive salary, performance-based bonus, and benefits package . Opportunity to work with a talented and passionate team. Continuous learning and professional development opportunities. Collaborative and innovative work environment. Flexible work arrangements .