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Echo360 logo
Echo360

The most holistic solution for video-based learning engagement, authoring and assessments.

Business Systems Analyst

Systems EngineerSystems EngineerOtherRemoteMid LevelTeam 51-200Since 2010H1B SponsorCompany SiteLinkedIn

Location

Ohio

Posted

171 days ago

Salary

$90K - $115K / year

Seniority

Mid Level

Bachelor Degree2 yrs expEnglishSQL

Job Description

Business Systems Analyst

Echo360

• support and optimize our core go-to-market systems • serve as the primary administrator for Salesforce and integrated GTM systems such as Outreach and Gainsight • configure and maintain workflows, fields, automation, validation rules, and system enhancements • manage user onboarding, offboarding, and permissioning across GTM tools • maintain system performance, reliability, and data integrity across connected applications • collaborate with cross-functional stakeholders to prioritize and deliver systems-related initiatives • gather and translate business requirements into clear technical specifications • identify opportunities for automation, workflow improvements, and system optimization • support system projects from discovery through implementation • evaluate new tools and integrations to support evolving business needs • provide ad hoc data analysis and insights to support Sales, Customer Success, Marketing, and Finance stakeholders • build and maintain reports and dashboards that surface actionable insights

Job Requirements

  • 2–4 years of experience in a Business Systems Analyst, Salesforce Administrator, or similar role
  • Hands-on experience administering Salesforce, including configuration, reporting, and automation
  • Experience administering and supporting a CPQ platform
  • Proficiency with Salesforce declarative tools such as Flows and validation rules
  • Experience supporting business users across Sales, Customer Success, Marketing, or Operations
  • Strong ability to gather requirements and translate business needs into technical solutions
  • Excellent attention to detail and communication skills.
  • Salesforce Administrator certification (current or in progress)
  • Experience with GTM tools such as Outreach, Gainsight, HubSpot, or ZoomInfo
  • Experience in a SaaS or high-growth technology environment
  • Exposure to BI tools or light SQL
  • Familiarity with systems such as NetSuite, Ironclad, or DocuSign.

Benefits

  • comprehensive benefits including medical, dental, vision, life & disability insurance
  • 401(k) plan with company match
  • unlimited PTO policy

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