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Business Systems Analyst
Location
Ohio
Posted
123 days ago
Salary
$90K - $115K / year
Seniority
Mid Level
Job Description
Business Systems Analyst
Echo360
• support and optimize our core go-to-market systems • serve as the primary administrator for Salesforce and integrated GTM systems such as Outreach and Gainsight • configure and maintain workflows, fields, automation, validation rules, and system enhancements • manage user onboarding, offboarding, and permissioning across GTM tools • maintain system performance, reliability, and data integrity across connected applications • collaborate with cross-functional stakeholders to prioritize and deliver systems-related initiatives • gather and translate business requirements into clear technical specifications • identify opportunities for automation, workflow improvements, and system optimization • support system projects from discovery through implementation • evaluate new tools and integrations to support evolving business needs • provide ad hoc data analysis and insights to support Sales, Customer Success, Marketing, and Finance stakeholders • build and maintain reports and dashboards that surface actionable insights
Job Requirements
- 2–4 years of experience in a Business Systems Analyst, Salesforce Administrator, or similar role
- Hands-on experience administering Salesforce, including configuration, reporting, and automation
- Experience administering and supporting a CPQ platform
- Proficiency with Salesforce declarative tools such as Flows and validation rules
- Experience supporting business users across Sales, Customer Success, Marketing, or Operations
- Strong ability to gather requirements and translate business needs into technical solutions
- Excellent attention to detail and communication skills.
- Salesforce Administrator certification (current or in progress)
- Experience with GTM tools such as Outreach, Gainsight, HubSpot, or ZoomInfo
- Experience in a SaaS or high-growth technology environment
- Exposure to BI tools or light SQL
- Familiarity with systems such as NetSuite, Ironclad, or DocuSign.
Benefits
- comprehensive benefits including medical, dental, vision, life & disability insurance
- 401(k) plan with company match
- unlimited PTO policy
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