Role Description This position is needed to lead total account relationships with our enterprise customers by delivering our Twilio Platform Vision. You will be directly responsible for becoming an essential strategic partner and growing Twilio’s entire platform business across your assigned customers. As a Senior Strategic Account Executive, you will drive highly analytical and consultative sales aimed at making multi-product selling the default sales motion with customers that are running large scale, global businesses. This role is highly cross functional, and your success will depend on building deep partnerships across Specialist Sales, Product Management, Finance, Support, and Operations. Responsibilities - Manage and expand some of our most important Retail customer accounts by focusing on the total account relationship across the entire Twilio platform. - Develop, drive, and execute account strategy to consistently deliver strong revenue, gross margin, and gross profit results. - Help customers unlock value seamlessly across our portfolio by partnering closely with the Specialist Sales organization to leverage deep technical and domain expertise for complex deals. - Serve on a cross-functional account team including Product Specialists, Value Engineering, and Customer Value specialists to drive solution adoption. - Run a disciplined forecast, consistently achieve goals, and drive a profitable revenue growth. - Run highly consultative sales cycles and become a strategic partner with our largest customers with a focus on deep discovery, listening to customer needs and being an effective champion for their point of view in the organization. - Generate and maintain an accurate sales pipeline and forecast utilizing our CRM, Salesforce. - Establish yourself as a trusted subject matter expert and share industry updates and changes with the GTM sales organization. Qualifications - Possess a total of 10 years of sales experience, with a minimum of 5 years dedicated to major account or strategic sales. - Demonstrate expertise in managing or leading quantitative, highly analytical products and solutions for customers. - Accountable for the total account relationship, including pipeline generation, customer acquisition, and multi-product solution adoption. - Comfortable working with business and highly technical leaders, while acting as a strategic partner to help them unlock value across the Twilio portfolio. - Analytical account development strategy based on making multi product selling the default sales motion. - Demonstrated track record of managing business forecasts and financial models. - Entrepreneurial mindset with appetite to define processes and build programs. - Record of delivering profitable revenue and gross profit results, especially for large-scale and enterprise customers. - Excellent verbal and written communication skills. Desired - Deep experience working with telecom companies, including CPAAS, SMS aggregators, carriers, or global communications platforms. - Domain expertise from a highly quantitative industry such as DevOps, Fintech, advertising optimization, investment banking, security or commodity trading especially in non-standard segments. - Software, SaaS, CPaas or PaaS selling experience. - Familiarity with commerce platforms/two sided marketplaces. Location This role will be remote, but is not eligible to be hired in CA, CT, IL, MA, MD, NJ, NY, OR, PA, RI, TX, VA, WA, or Washington DC. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 20% travel is anticipated to help you connect in-person in a meaningful way. Benefits - Competitive pay - Generous time off - Ample parental and wellness leave - Healthcare - Retirement savings program - And much more (offerings vary by location) Compensation Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only. - Based in Colorado, Hawaii, Minnesota or Vermont: $158,632.00 - $198,290.00. - Based in Washington D.C., Illinois, Maryland, Massachusetts or California (outside of the San Francisco Bay Area): $167,440.00 - $209,300.00. - Based in New York, New Jersey, Washington State, or the San Francisco Bay area, California: $176,256.00 - $220,320.00. This role may be eligible to participate in Twilio’s equity plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave. This role is eligible to earn commissions. The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. Application Information Applications for this role are intended to be accepted until June 15, 2026, but may change based on business needs. Equal Opportunity Employer Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Role Description We are seeking a results driven Account Executive to join a growing sales team. In this role, you’ll own the full sales cycle for mid-market public sector accounts across the Mid-Atlantic U.S., building trusted relationships and helping government agencies modernize and become more efficient and transparent. This is an opportunity for a consultative seller who thrives in a complex, purpose-driven sales environment and wants to make a real impact in the public sector. This is a remote position with up to 25% travel. What you'll do - Drive net-new revenue by selling to mid-market and large County and City governments across PA, NJ, DE, MD, OH, WV, and KY. - Consistently meet or exceed assigned sales targets through disciplined pipeline management and execution. - Prospect, engage, and build trusted relationships with C-level and senior government leaders, positioning yourself as a strategic advisor. - Develop and execute a thoughtful territory strategy aligned to market opportunity and account prioritization. - Lead sales conversations across the full cycle, including prospecting meetings, product demonstrations, and deal-advancement discussions—both virtually and in person. - Maintain accurate, timely, and compliant documentation of all sales activities in HubSpot CRM. - Deliver reliable sales forecasts with accuracy consistently within a 10% variance. - Quickly build product expertise and independently demonstrate the platform within the first 30 days. - Collaborate closely with inside sales and field partners through weekly lead-sharing and client strategy sessions. - Own and manage RFP responses within your assigned territory, coordinating inputs and driving timely submissions. Qualifications - 2+ years' experience selling SaaS solutions with complex buying cycles. - Exceptional verbal and written communication skills. - Ability to effectively communicate with stakeholders at all levels. - Track record of being results-oriented and highly motivated to make an impact and grow. Requirements - Bachelor’s Degree, or equivalent work experience. - Strong relationships within the SLED market, with experience selling technical solutions to medium-to-large County & City government agencies. - Experience working with cooperative purchasing agreements and reseller partners in the Public Sector market. - Familiarity with the laws governing records management, understanding varying state interpretations of the federal Freedom of Information Act and ability to confidently converse with client SMEs on the topic of record requests. - Experience working with a CRM (Hubspot) and Microsoft Suite. Benefits - We really ARE more than a company! We have a passion for growth and hitting goals, but we want to do it together as a team and enjoy the ride as we go. - WE ARE APPROACHABLE. Want to talk to a member of management or leadership, walk up and say hi. - WE TRUST YOU. We don’t have a million rules because we believe you will embrace our Culture Code and make good decisions. - WE EMBRACE TECHNOLOGY! We love it, sell it, support it, use it, and need it. - WE DRESS COMFORTABLY. We need you to work hard, not wear a tie. - WE ARE KIND. Being kind, forgiving, empathetic, and respectful can change your life and everyone around you. - WE ENJOY OUR TEAM. Use your webcam, collaborate, build relationships, and recognize others for doing a great job. You work a lot; make the most of your time here. - WE VIRTUALIZE EVERYTHING. We strive for 100% inclusion of our remote teammates.

• Build, advance, and maintain an active pipeline aligned to annual quota and forecasting expectations • Target customer segments include Public Safety Answering Points (PSAPs), Fire and Police Services, municipalities and regional authorities, Emergency Operations Centers (EOCs), and organizations requiring mass notification and public alerting capabilities • Adopt AI tools as part of daily support workflows to enhance productivity, improve response quality, and support continuous learning. • Accurately understand, deliver, and articulate Versaterm’s value propositions to local government agency prospects and decision-makers • Demonstrate software solutions to agency leadership and end-users • Operate effectively in a fast-paced, growing business unit while working within Versaterm’s overall sales parameters • Manage all activity related to your sales opportunities within Versaterm’s Salesforce CRM system • Stay up to date on the public safety competitive landscape and emerging technologies • Perform other related duties as assigned to support team objectives, departmental needs, and overall organizational priorities • Operate comfortably in regulated environments with long sales cycles, multiple approval layers, and high operational accountability • Position NG9-1-1 call handling and emergency notification solutions in compliance with Canadian standards, including CRTC directives, provincial frameworks, and telecom partner requirements • Drive solution-based selling across call handling, UCMS, logging, and emergency notifications, positioning Versaterm as a long-term public safety partner • Lead complex, multi-stakeholder sales cycles involving procurement teams, technical authorities, telecom partners, and executive leadership • Collaborate closely with Canadian telecom providers, technology partners, and system integrators to support successful deployments and long-term customer success

• Develop and execute a strategic sales plan to grow Argano's Technology, Media, Entertainment, and Telecommunications business within the Microsoft Business Unit. • Build and advance a qualified pipeline through targeted business development and executive relationship management. • Lead complex sales pursuits focused on business transformation, digital innovation, and platform modernization outcomes. • Position the full Microsoft stack, with emphasis on AI, Business Applications, Security, Azure, Data, and Modern Work. • Engage TMT clients with insight into industry priorities such as customer engagement, content and product innovation, data-driven operations, cybersecurity, and transformation at scale. • Collaborate with internal leaders, solution teams, and Microsoft stakeholders to shape account strategy and proposals. • Lead executive-level client discussions, commercial negotiations, and deal progression through close. • Meet or exceed assigned revenue, pipeline, and growth objectives.