Description At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It's why we're coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we're headed. We're proud to share our story and Make Amazing Happen at CDW. Job Summary The Senior Solution Architect (SSA) is a field-based technical pre-sales role that focuses on developing comprehensive solutions for CDW customers. This role involves helping customers design and implementing solutions across Digital Experience and IT Asset Disposition (ITAD) through a consultative, pre-sales approach. In this role you will be working with customers, delivery, and internal sales teams to develop and maintain strategic relationships and be a trusted advisor to grow our Digital Experience services business. What you will do: * Serve as a trusted technical advisor to customers, aligning business needs with Digital Experience and ITAD solutions * Lead discovery conversations, solution design, and service scoping across the sales lifecycle. Develop appropriate assessment and service solutions for CDW customers, including architecture, optimizations, technology health checks, deployment services, and advisory services. * Collaborate with customers, delivery teams, and internal sales to offer consultative guidance, plan sales strategy, and author statements of work (SOWs). * Analyze technical and competitive considerations, defining actions to meet customer requirements in the sales cycle, and through a consultative approach, provides enhanced business outcomes beyond initial customer expectations. * Maintain strong customer and partner relationships while supporting territory and pipeline strategy. * Act as a subject matter expert and support enablement, mentoring, and knowledge sharing across teams. What we expect of you: * Bachelor's Degree or equivalent experience. * Minimum of five years in technical, pre-sales, or post-sale delivery role. * Motivated, self-starting, and able to independently perform high quality work with minimal guidance. * Industry knowledge and domain expertise - Digital Experience and ITAD solutions. * Team collaboration and leadership: Collaboration with cross-functional teams, including sales and delivery, is crucial in this role. * Solution design and problem-solving skills: The candidate should have the ability to ability to design and clearly articulate solutions to technical and non-technical audiences * Proven collaboration across sales, delivery, and partner teams. * Highly organized, self-motivated, and able to work independently. * Familiarity with CRM tools and statements of work preferred. * Willingness to travel up to 25% as needed. Pay range: $94,500 - 132,100 depending on experience and skill set Annual bonus target of 25% subject to terms and conditions of plan Benefits overview: [https://cdw.benefit-info.com/](https://cdw.benefit-info.com/) Salary ranges may be subject to geographic differentials * CDW is committed to being an AI-fluent organization * We're looking for people who bring curiosity, a learner's mindset, and a willingness to engage with ever-evolving technology and tools. We value adopting AI as a partner, openness to experimentation, and a shared interest in learning together on AI. Our goal is to create a culture where AI enhances- not replaces- human creativity and decision-making. You don't need to be an expert today; what matters is your readiness to explore, adapt, and grow with us as we integrate AI responsibly and effectively into our work.Additionally, CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, our goal is to understand your experience, strengths, skills, and qualifications. As an AI forward company, we see AI not just as a tool, but as a catalyst for new ways of thinking, creating, and communicating. We encourage candidates to embrace an AI mindset, one that's curious, adaptive, and ready to explore what's possible. We welcome thoughtful use of AI to expand your perspective and elevate how you share your story, while ensuring your application remains rooted in your own background, judgment, and voice. * About Us * CDW is a Fortune 500 technology solutions provider that helps businesses, government, education, and healthcare organizations achieve what's possible through technology. What makes CDW different isn't just what we do- it's how we do it. At CDW we act as one- building trust, speaking candidly, and working together to achieve more. We play to win- focusing on what matters most and delivering for our customers. And we think forward- staying curious, moving fast, and continuously learning. We believe meaningful work happens when people feel supported, heard, and empowered to contribute. That's why we think of ourselves as coworkers, not just employees- working together to solve complex challenges and deliver real impact for our customers and communities. As a full-stack, full-lifecycle technology partner, CDW brings deep expertise, strong relationships, and broad industry knowledge to help turn ideas into outcomes. When you join CDW, you become part of a collaborative environment where your work matters, your growth is supported, and your contributions help shape what's next. Together, we deliver the full promise of what technology can do. * Together, we Make Amazing Happen. * CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.

• Deliver technical training and onboarding programs for partner sales engineers and technical teams. • Develop scalable enablement materials, certifications, playbooks, and demo environments. • Conduct virtual and in-person workshops, lunch-and-learns, and technical training sessions. • Improve partner technical competency and confidence in positioning Lumana solutions. • Build trusted relationships with partner engineers, architects, and technical decision-makers. • Serve as the primary technical advisor for assigned channel partners. • Coach partner teams on delivering customer-facing technical presentations. • Provide market feedback, competitive intelligence, and product insights gathered through partner interactions. • Help shape Lumana's long-term partner enablement strategy and channel engineering framework.

Role Description This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters. - Solution Architecture & Technical Blueprints - Design comprehensive architecture diagrams and detailed technical blueprints for secure AI deployments across cloud, data center, and hybrid environments. - Identify and document critical insertion points for the full Prisma AIRS portfolio within partner-built AI solutions. - Navigate and map typical GSI AI tech stacks to design seamless AIRS integration patterns. - Demonstrate an exceptional ability to learn new and emerging technologies quickly. - Joint Use Cases & Technical Value Propositions - Create compelling, scenario-based use cases that demonstrate how GSIs, consulting firms, and technology ISVs can integrate Prisma AIRS. - Build joint technical value propositions with partners connecting partner AI capabilities to Prisma AIRS security outcomes. - Engage technology ISV partners to identify and productize integration patterns. - Deliver technical workshops, architecture reviews, and enablement sessions with GSI and consulting firm technical teams. - Joint Reference Architectures & Lighthouse Customers - Build joint reference architectures co-developed with GSI and ISV partners. - Work directly with lighthouse customers alongside partner teams to validate reference architectures in production environments. - Articulate the technical and business value of Prisma AIRS to both deeply technical engineering teams and executive stakeholders. - Package validated architectures, POC scripts, and deployment guides into repeatable, self-service assets. - Design & Build - Design and produce detailed, publication-quality architecture diagrams. - Expert-level use of Lucidchart for architecture diagrams and Google Slides for presentations. - Translate multi-layer AI system architectures into clear, logical visual flows. - Build a library of reusable architecture templates, slide decks, and diagram components. - Write, review, and maintain Python scripts and integration code. - Configure and test AI inference pipelines integrating Prisma AIRS security controls. - Build end-to-end technical POCs that demonstrate secure AI interactions. - Configure AI gateways and integrate Prisma AIRS APIs within partner technology environments. - Strategic Advisory & Field Intelligence - Act as the internal and external authority on AI security architectures. - Translate field observations into actionable feedback for Prisma AIRS product and engineering teams. - Monitor emerging AI technologies to ensure Prisma AIRS insertion strategies remain current. Qualifications - 8+ years in Solutions Architecture, Systems Engineering, or Technical Partner Management with a focus on AI/ML and/or cloud security architectures. - Proven experience working at or in close partnership with major GSIs and top-tier management consulting firms. - Deep, hands-on understanding of modern AI solution architectures. - Ability to rapidly master the Prisma AIRS portfolio. - Strong understanding of data center security architectures. - Understanding of how to secure AI agents and manage identity within complex AI workflows. - Proficiency in Python scripting, API integrations, and inference platform configuration. - Exceptional ability to articulate complex technical value propositions. - Deeply passionate about emerging AI architectures and driving innovation. Requirements - Strong software engineering or development background. - Degree in Computer Science, Computer Engineering, or a related technical discipline. - Hands-on experience with AI model security and securing Model Context Protocol interactions. - Technical knowledge of NVIDIA NIM and GPU inference infrastructure. - Experience with inference platforms such as Together.ai or equivalent providers. Benefits - Compensation offered will depend on qualifications, experience, and work location. - Starting base salary or base salary + commission target is expected to be within the annual range listed. - Offered compensation may include restricted stock units and a bonus.

Role Description The Senior Solutions Architect, Unified Commerce Solutions is Signet's most senior architecture role within Unified Commerce, a director-equivalent individual contributor providing portfolio-wide technical leadership across the unified commerce ecosystem. The role establishes a single, durable architectural baseline across eCommerce, DOM, Store, Jewelry Services, and Customer Care platforms; sets architecture direction, standards, and target-state patterns; and informally leads the community of solution architects embedded in each domain to ensure coherent technical decisions across the portfolio. The Senior Solutions Architect partners directly with senior business and technology executives to align technology to customer experience priorities, and accelerates engineering throughput across the team by championing modern, AI-assisted ways of working. This role is intentionally an individual contributor: leadership accountability for delivery remains with the domain leaders, while this role provides the cross-cutting technical view that no single domain can. Responsibilities - Portfolio Architecture & Target-State Strategy: - Own the cross-portfolio architectural view of Unified Commerce Solutions, including current-state baseline, capability-to-system mapping, integration inventory, and target-state architecture across a multi-year horizon. - Define and maintain the Unified Commerce technical roadmap in partnership with domain leaders; identify what gets consolidated vs. composed across brands, channels, and platforms. - Establish architecture decision records (ADRs) and decision-gate practices that capture options, trade-offs, rationale, and downstream impact. - Architecture Standards, Reference Patterns & Decision Governance: - Set and curate enterprise-aligned architecture standards, reference patterns, integration tiering, non-functional requirements, and quality bars used across all UCS domains. - Maintain durable, low-friction architecture artifacts (e.g., C4 model views, integration inventories, capability maps) that are accessible to engineers, architects, and business partners alike. - Drive consistent architectural rigor across domain solution architects without imposing unnecessary process. - Serve as Unified Commerce Solutions’ primary point of alignment with Signet’s Enterprise Architecture team. - Architecture Community Leadership (Informal / Matrixed): - Provide informal, peer-level technical leadership to the solution architects embedded across the Unified Commerce domains. - Establish and run the Unified Commerce Architecture Community of Practice with operating cadence, working sessions, technical reviews, and shared artifacts. - Mentor architects across the team on craft, communication, decision-making, and stakeholder engagement. - Strategic Initiative Architecture & Hands-On Engagement: - Provide deep, hands-on architecture leadership on a small number of high-impact, cross-domain initiatives. - Translate approved business requirements into architectural specifications, integration designs, and implementation-ready technical direction for delivery teams. - Stay deliberately selective as most domain-specific architecture remains owned by the domain solution architect. - Innovation, AI Enablement & Developer Acceleration: - Drive the team's evolution toward an AI-assisted, agentic development model. - Bring forward a steady, prioritized set of developer-acceleration proposals. - Track and apply emerging architectural patterns and technologies relevant to multi-brand, omnichannel commerce. - Senior Executive Business Partnership & CX Alignment: - Build and maintain trust-based, peer-level relationships with senior executive partners across various departments. - Translate customer experience strategy and brand-level priorities into a coherent target architecture and roadmap. - Communicate technical reality, risks, and trade-offs to senior business leaders in business terms. Qualifications - Bachelor's degree in Computer Science, Engineering, Information Systems, or a related discipline. - Master's degree (technical Master's or MBA) preferred. - 12+ years of progressive technology experience, including 8+ years in solutions architecture roles in eCommerce, omnichannel, or consumer-facing retail technology. - Architectural pedigree rooted primarily in hands-on solutions architecture. - Demonstrated experience as a senior or principal architect responsible for cross-domain or cross-portfolio architecture. - Demonstrated multi-brand experience across a portfolio of distinct consumer brands. - Strong command of modern integration architecture, API and event-driven patterns, microservices, and headless / composable commerce concepts. - Track record of authoring durable architecture artifacts. - Demonstrated focus on customer experience outcomes. - Proven comfort and effectiveness operating in a matrixed environment. - Demonstrated ability to lead a community of peer architects informally. - Strong financial fluency. Preferred Experience - Multi-national experience supporting eCommerce or omnichannel operations across more than one country. - Hands-on architectural depth with SAP Commerce Cloud and IBM Sterling Order Management. - Experience with a headless / decoupled CMS in a commerce context. - Experience with Oracle Xstore Point-of-Sale in a multi-brand retail environment. - Experience with Adobe Real-Time CDP integrated into a commerce, marketing, and personalization stack. - Experience with Salesforce Sales Cloud and Service Cloud in consumer retail contexts. - Specialty retail or jewelry experience. - Experience adopting AI-assisted, end-to-end SDLC tooling at team or organization scale. - Experience with formal architecture frameworks or modeling notations. - Experience leading platform consolidation, brand harmonization, or multi-country rollouts. Technical Skills Required - Strong command of modern cloud architecture, API and integration patterns, event-driven architecture, microservices, and headless / composable commerce concepts. - Strong visual architecture communication skills. - Familiarity with CMS platforms and site-search platforms. - Strong executive-level written and verbal communication. - Demonstrated ability to navigate a complex matrixed organization. - Proficient with documentation and collaboration tools and Microsoft Office Suite. Benefits - Competitive healthcare, dental & vision insurance - 401(k) matching after one year of employment - Generous time off + company holidays - Merchandise discount - Learning & Development programs - Much more!