Role Description We are looking for a proactive and customer-focused Customer Support Specialist to support association members and manage incoming inquiries through our ticketing system. This role will primarily focus on member support and ticket management using Freshdesk, while also assisting with Klaviyo email and SMS campaigns and supporting incoming sales inquiries when needed. The ideal candidate is organized, responsive, and experienced in managing customer interactions while working with customer support and email marketing platforms. IMPORTANT: DO NOT APPLY IF YOU DON'T HAVE A HANDS-ON EXPERIENCE IN FRESHDESK & KLAVIYO Key Responsibilities: - Customer Support - Provide timely and professional support to association members via Freshdesk ticketing system and inbox support. - Manage, track, and resolve customer support tickets efficiently. - Ensure all member inquiries are addressed accurately and in a timely manner. - Assist with the rollout and ongoing use of Freshdesk for support ticket management. - Sales Inquiry Support - Handle initial sales inquiries when the main sales setter is unavailable. - Provide coverage particularly on Sundays and Mondays, as the current setter works Tuesday through Saturday. - Ensure all inbound inquiries are acknowledged and directed appropriately. - Klaviyo Support - Assist with Klaviyo email and SMS campaigns, including campaign setup, edits, and scheduling. - Manage lists and audience segmentation within Klaviyo. - Support the migration from AWeber to Klaviyo, ensuring data and lists are transferred correctly. Qualifications - Proven experience using Freshdesk for customer support or ticket management. - Hands-on experience with Klaviyo, including email campaigns, segmentation, and automation. - Strong customer service and communication skills. - Experience handling inbox support and ticket resolution. - Ability to manage multiple inquiries and prioritize tasks effectively. - Ability to work on Sunday and Monday coverage for sales inquiry support. - Detail-oriented and highly organized. Work Arrangement & Expectations - This is a remote role that will be set up as an independent contractor engagement. - To ensure alignment and transparency, successful candidates will be expected to: - Disclose any existing ongoing roles or client work. - Reflect this engagement on their LinkedIn profile (clearly marked as “Independent Contractor”).

Role Description We’re hiring a Sales Lead to drive new business growth for our client. This is a full-cycle sales role for an experienced seller who can personally close business, build a repeatable outbound motion, and help shape the go-to-market strategy for a high-growth AI product. - Own the sales process from prospecting through close and customer handoff. - Be one of the first commercial hires, influencing positioning, pricing, sales process, and product go-to-market. - Work closely with executive leadership and cross-functional stakeholders across Product, Partnerships, Marketing, and Customer Success. Qualifications - 3 to 5+ years of proven success in B2B SaaS new business sales, with a strong track record of closing. - Strong hunter mentality: comfortable with outbound prospecting and generating your own pipeline, not reliant on inbound leads. - Experience managing a full sales cycle from first contact through contract execution. - Confident running discovery calls and solution-based sales conversations that connect product capabilities to business outcomes. - Experience building or materially improving a sales motion: process, messaging, cadence, and forecasting. - Strong communication, presentation, and relationship-building skills. - CRM experience (HubSpot, Salesforce, or equivalent). - Self-motivated, goal-driven, and comfortable working autonomously in a fast-paced, evolving environment. Requirements - Lead outbound strategy and execution across calls, email, LinkedIn, and industry events. - Develop and iterate on talk tracks, competitive positioning, objection handling, and demo structure. - Establish pipeline creation targets and inspection routines that translate activity into predictable results. - Create repeatable playbooks covering segments, sequences, cadences, and qualification criteria. - Share structured customer insights and market feedback with Product and leadership to inform roadmap, pricing, and packaging decisions. - Maintain accurate pipeline, activity tracking, and forecasting in CRM (HubSpot). - Consistently meet or exceed monthly and quarterly KPIs across outreach, demos, pipeline, and revenue. - Coordinate with Partnerships and Marketing to leverage partner channels and campaigns for pipeline generation. Benefits - Sell a product that prospects can see and hear in action from the first demo, in a market that is ready for it. - Ground-floor opportunity: be one of the first commercial hires as the business establishes its leadership team and revenue engine. - Direct influence on positioning, pricing, go-to-market strategy, and product direction. - Competitive base salary with uncapped commission and high OTE potential.

Title: Sales Manager - Aii Location: Austin United States Job Description: Compensation: Base salary range $70,000 to $85,000, plus monthly commission, annual bonus and monthly auto allowance. – The Sales Representative prospects, sources, and maintains quality customers in assigned area. A requirement of this role is to achieve or exceed assigned sales goals by developing action plans and schedules to identify specific sales prospects, targets, and/or markets and to project number of contacts to be made. The Sales Representative manages, calls on, and sells products directly to customers in assigned area and will actively engage in planned prospecting activities geared at increasing the customer base. They will follow up on new leads and referrals resulting from field activity and establish rapport through maintaining regular contact with existing and new customers (particularly key accounts). Responding promptly to customer inquiries, introducing new products and upgrades, studying customer needs and coordinating customer service are abilities the Sales Representative should have. Product Sales Additional duties of a Sales Representative include: Preparing and presenting quotes, proposals, pricing, credit terms. Overseeing customer services through quality checks and follow-up; to help in identifying and resolving customer concerns. Maintaining a professional image at all times through personal actions and initiatives. Enhancing division and Company reputation and brand image by consistently working to implement the Company’s core values of commitment, interaction, and innovation. Obtaining, developing, preparing, delivering, and presenting sales materials, exhibits, and promotional programs when attending exhibits, conferences, meetings, and other local, regional, and national promotional opportunities. Training & Development– The Sales Representative is expected to continuously update their job knowledge (for both products and sales/marketing strategies and skills) by participating in educational opportunities; reading professional publications; networking; and participating in professional organizations. Reporting – The Sales Representative, prepares reports as assigned relative to activity, lost orders, closings, follow-up, and performance against budget. These reports may also be on special developments, information, or feedback gathered through field activity, including recommendations for product, service, pricing changes and evaluation of competitive developments. Perform other duties as assigned. To succeed, you will need Skills and experience - Four year degree in engineering, business or marketing preferred or equivalent work experience . - 5+ years of direct sales experience or customer service experience, industrial equipment sales preferred. - Must be proficient in Microsoft Office, including PowerPoint, Word and Excel. - Must be self-directed. - Must have excellent organizational, interpersonal and verbal and written communication skills. - Have proven business analysis skills. - Territory: Austin, Texas and surrounding areas. Up to 35% over night travel. - Must have and maintain a valid driver’s license. In return, we offer Attractive benefits Include: - Excellent compensation package, including a flexible benefits plan, and generous 401 (k) retirement plan with company matching. - Health insurance / Dental insurance / Vision insurance / Life & Disability insurance, along with Maternity and Paternity Leave offered. - Tuition Reimbursement of costs associated with job-related courses/ undergraduate or graduate degree. - Paid time off, 3 weeks of vacation, 8 fixed holidays and up to 5 floating holidays. - Salary base is on knowledge, skills, and experience; range of $70K - $85K, plus commissions, plus an annual bonus program. Unlimited commissions. - Eligible for monthly Car Allowance.

Title: Housing, Sales Director - Remote Location: United States Employees can work remotely - temprop="employmentType">Full-time - Employee Status: Regular - Pay Range: $100,000 - $170,000 - Role Type: Home - Job Posting - Salary Range: See Pay Range - Department: Sales & Business Development - Flexible Time Off: 15 Days Job Description: Job Description Reporting to the VP, Direct Sales, the Housing Sales Director drives revenue growth by selling Experian's data, analytics, decisioning, and fraud mitigation solutions to housing lenders and servicers. You will focus on expanding strategic relationships and identifying new opportunities within assigned accounts. It delivers value‑based solutions that support clients across the mortgage lifecycle, from lead acquisition and prequalification through underwriting, servicing, and portfolio retention. Responsibilities include: Revenue Growth and Sales Execution - Detailed business knowledge of the mortgage / home equity industry and its offerings and experience managing client relationships in the housing industry - Experience exceeding financial / revenue budgets - Lead the full sales cycle: prospecting, analysis, solution positioning, contracting, and closing. - Manage revenue streams with existing mortgage / home equity clients that require skillful planning to drive account penetration which lead sto exceeding revenue targets and client satisfaction - Create a vision, strategy and account plan to achieve revenue goals and ensure success - Implement consultative solution selling strategies to build a pipeline of opportunities through innovation and strategic alliances - Negotiate pricing, terms and conditions on large contracts - Accountable for data and reporting accuracy (account / opportunity management, dashboards, forecast and GAP reporting) Client Engagement & Relationship Management - Be a strategic advisor leading engagement with clients executives and decision-makers with a passion of understanding the customer's business model and strategies identifying areas where Experian can support - Drive client engagement routines that support brand and client loyalty as a trusted partner - Partner with clients to introduce new Experian capabilities that improve workflow, risk management, and operational efficiency. Solution Expertise & Cross‑Functional Collaboration - Orchestrate internal resources that align to external client strategies and priorities. - Motivate and lead teams without direct reporting relationships, to lead strategy and revenue growth - Maintain knowledge of Experian's housing solution suite, including credit, verification, decisioning, fraud/identity, marketing services, and portfolio management. - Collaborate with product, sales engineering, marketing, and implementation teams to deliver high‑quality client experiences. - Provide feedback to product teams on market trends, client needs, and competitive insights. Industry Insight - Stay current on mortgage industry trends, including origination volumes, servicing challenges, regulatory changes, and digital‑lending innovations. - Represent Experian at industry tradeshows, conferences, and client events. Qualifications - BS/BA Degree - 10+ years experience within mortgage industry and information services sector and understanding solutions across the mortgage lifecycle - Experience selling credit bureau or verification solutions (tri‑merge, soft pull, fraud/ID, income/asset/employment). - Established relationships with top mortgage lenders and servicers. - Familiarity with LOS/POS platforms, credit and verification workflows, and industry integrations. - Work in a fast‑paced, quota‑driven environment with internal collaboration. - Creative mindset that looks to solve client needs while challenging the status quo. - Willingness to travel Additional Information Benefits/Perks: - Great compensation package and sales incentive plan - Core benefits including full medical, dental, vision, and matching 401K - Flexible work environment, ability to work fully remote, hybrid or in-office - Flexible time off, including volunteer time off, vacation, sick, and 12-paid holidays Our uniqueness is that we celebrate yours. Experian's people first, inclusive and purpose driven culture is multi award-winning; World's Best Workplaces 2025 (Fortune Global Top 25), Great Place To Work in 26 countries to name a few. Check out Experian Life on social or explore our Careers Site to understand why. Experian is also proud to be an Equal Opportunity and Affirmative Action employer. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity. Our compensation reflects the cost of labor across several U.S. geographic markets. The base pay range for this position is listed above. Within this range, individual pay is determined by work location and additional factors such as job-related skills, experience, and education. You will be also eligible for a variable pay opportunity. Experian is proud to be an Equal Opportunity Employer for all groups protected under applicable federal, state and local law, including protected veterans and individuals with disabilities. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity. #LI-Remote