Atlas Copco Group

Title: Regional Sales Manager - WEST Location: Erie United States Job Description: To promote the sale of Walker Filtration products into a specifically targeted market sector, to uphold and promote the name of Walker Filtration and to provide marketing data to support the overall WF sales effort. The position reports to the Distribution Sales Manager and, has responsibility for promotion of all WF product groups into a specific region and customer base. To ensure that the Company is represented professionally at all levels and that the Company’s corporate identity is maintained. The role will require administrative duties to be carried out in an accurate and timely manner. This role with be 70% travel (face to face) and 30% home working from within the allocated region. Existing Customer Base Develop an understanding and relationship with all existing customers. Provide exceptional Account management. Promote all products through specific identified channels. Ensure pricing levels meet Walker Filtration strategic requirements. Ensure sales growth exceeding Walker Filtration strategic requirements. Manage customer contact by the use of phone, e-mail and Microsoft Teams Negotiate with customers to provide formal quotations and net pricing using the sales process flow as a guide ensuring all data is captured within the MS CRM system Liaise and negotiate with customers regarding delivery dates Monitor ‘key customer’ on time delivery, reporting anomalies to the Distribution Sales Manager Produce accurate sales analysis to support and improve monitoring of sales KPI’s Liaise with all internal staff regarding product shipping and credit control requirements Maintain accurate records within Microsoft CRM and identify areas for upsell opportunities and to facilitate the proactive follow-up on leads and sales opportunities. Liaise with and support customers and employees in a professional manner. Provide detailed market pricing information for local market. Quote for new business within clearly defined pricing limits New Customer Opportunities Identify new customer opportunities in your specific markets. Develop a close relationships with new customers. Be the main point of contact when new customers become established. Manage customer contact by the use of phone, e-mail and Microsoft Teams Negotiate with customers to provide formal quotations and net pricing using the sales process flow as a guide ensuring all data is captured within the MS CRM system Quote for new business within clearly defined pricing limits. Work with the marketing team to establish Walker Values add propositions. Pricing Provide detailed market pricing information for your chosen market and assist in the price guide updates yearly. Quote for new business within clearly defined pricing limits. Other Tasks Ability to manage and motivate personnel to aid them in achieving Walker Filtration goals Ability to run all necessary computer software programmes to effectively complete job functions. Administer expenses in timely and accurate manner. Ability to deputize for the Distribution Sales Manager during times of his absence to ensure the smooth day today running of the company Any other special tasks, assignments or projects as requested by Walker Filtration Inc. To succeed, you will need The competencies listed are appropriate to the Regional Sales Manager and are an illustration of the qualities that the Company requires. These areas will be looked at in general assessments which are made to ensure that, not only can you fulfil your job description, but that as a member of the Company you are contributing in an effective manner to suit your position. Minimum of an Associate’s Degree (preferred) Sales experience within a busy sales office preferably within a manufacturing company Knowledge of compressed air products would be an advantage, but not essential. Computer literate to a high level Compressed Air and Gas Technical ability would be an advantage, but not essential Strong phone presence and upbeat personality Experience with compressed air treatment products. Experience in working with a North American manufacturing company. Experience in the compressed air treatment market. Experience in international business. High level of computer literacy and full working knowledge of Office 365. No restrictions to travel within the USA, Central and South America. Ability to communicate in Spanish (preferred) Clean & current driving license. In return, we offer - Culture of trust and accountability - Lifelong learning and career growth - Innovation powered by people - Comprehensive compensation and benefits - Health and well-being Job location Remote This role is fully remote, enabling you to work from anywhere in the world. We value results over location and provide the tools and support you need to succeed from any location.

Title: Industrial Gas Sales Engineer Location: Charlotte United States Job Description: Your role Mission: Manage, call on, and sell industrial gas equipment to customers in assigned territory. Must have firsthand experience selling and sizing industrial gas generating systems Roles and Responsibilities: Product Sales – The Sales Manager prospects, sources, and maintains quality customers in assigned area. A requirement of this role is to achieve or exceed assigned sales goals by developing action plans and schedules to identify specific sales prospects, targets, and/or markets and to project number of contacts to be made. The Sales Representative manages, calls on, and sells products directly to customers in assigned area and will actively engage in planned prospecting activities geared at increasing the customer base. They will follow up on new leads and referrals resulting from field activity and establish rapport through maintaining regular contact with existing and new customers (particularly key accounts). Responding promptly to customer inquiries, introducing new products and upgrades, studying customer needs, and coordinating customer service are abilities the Sales Representative should have. Additional duties of a Sales Manager include: · Preparing and presenting quotes, proposals, pricing, credit terms. Overseeing customer services through quality checks and follow-up; to help in identifying and resolving customer concerns. · Always maintaining a professional image through personal actions and initiatives. enhancing division and company reputation and brand image by consistently working to implement the company’s core values of commitment, interaction, and innovation. · Obtaining, developing, preparing, delivering, and presenting sales materials, exhibits, and promotional programs when attending exhibits, conferences, meetings, and other local, regional, and national promotional opportunities. · Specification and implementation of suitable Measures to achieve the sales target · OEM acquisition · Competition and market monitoring Training & Development – The Sales Manager is expected to continuously update their job knowledge (for both products and sales/marketing strategies and skills) by participating in educational opportunities; reading professional publications; networking; and participating in professional organizations. Reporting – The Sales Manager prepares reports as assigned relative to activity, lost orders, closings, follow-up, and performance against budget. These reports may also be on special developments, information, or feedback gathered through field activity, including recommendations for product, service, pricing changes and evaluation of competitive developments. To succeed, you will need Qualifications · Strong entrepreneurial and dynamic personality · Strong leadership skills · High focus on results and performance · Exceptionally good negotiating skills and diplomacy · Business understanding · High degree of determination and growth orientation Experience: 5+ years of direct sales experience of industrial gas equipment (nitrogen and oxygen generators) sales preferred. Must have firsthand experience selling and sizing industrial gas generating systems Education: Four-year degree in business or marketing or equivalent work experience. Skills: Must be self-directed and have excellent organizational, interpersonal, and verbal and written communication skills. Must have proven business analysis skills. Must be proficient in Microsoft Office, including Word and Excel. Travel required. Must have a valid driver’s license. Travel: Up to 30-50% local travel, and up to 25-40% overnight travel. In return, we offer Choose your career with us! Drive your Career, Explore Opportunities, Realize your Passion . . . Attractive benefits Include: - Excellent compensation package, including a flexible benefits plan, and generous 401 (k) retirement plan - Health insurance/ Dental insurance/ Vision insurance - Paid time off - Life & Disability insurance - Salary range: “Geographically adjusted”, based on knowledge, skills, and experience. Job location Remote This role is fully remote, enabling you to work from anywhere in assigned terriotory. We value results over location and provide the tools and support you need to succeed from any location. Atlas Copco Atlas Copco delivers innovative products and solutions that help businesses grow and drive progress. Our portfolio spans compressed air and gas systems and treatment, vacuum solutions, industrial power tools, assembly systems, and power and flow solutions. We bring a commitment to long-term success built on expertise, reliable service, and uptime. When you level up to the Atlas Copco experience you enter a partnership based on quality, sustainability, and ease of collaboration. The technology we bring, and the decades of experience support the future-proofing of your business. Atlas Copco is a brand within Atlas Copco Group. Company: Atlas Copco Group Functional area:Sales Location:United States City:Charlotte North Carolina On-site/remote:Remote

Title: Project Application Engineer - Michigan Location: United States Functional area: Project Management On-site/remote: Remote Brand: Desoutter Company Name: Chicago Pneumatic Tool Company LLC Job Description: As a Project Application Engineer, reporting to the Project Team Manager, you will design and deliver customized industrial solutions that solve real customer challenges. Based in the Detroit, Michigan area, you’ll collaborate with Sales, Engineering, and Service teams to bring concepts to life across industries like automotive and aerospace. In this role, you’ll take ownership of projects from concept through execution—working directly with customers, developing technical solutions, and ensuring successful delivery that drives productivity and performance. What you’ll do day-to-day: - Collaborate with Sales to define and develop project solutions. - Translate customer requirements into detailed technical designs and proposals. - Oversee projects from initial quotation through to final delivery. - Coordinate efforts among teams, suppliers, and customers. - Manage testing, installation, and overall project execution. - Continuously seek opportunities to enhance efficiency and eliminate bottlenecks. To succeed, you will need - Possess an engineering degree (Bachelor's or higher) coupled with at least 3 years' experience in manufacturing or project engineering environments. - Demonstrated experience in managing complex projects end-to-end, ensuring timely delivery within budget constraints. - Exceptional problem-solving skills with the ability to analyze technical challenges creatively and communicate effectively across diverse teams. - Proficiency with CAD software, preferably PTC Creo, to support detailed design and documentation activities. - Solid understanding of Lean manufacturing principles and continuous improvement practices to drive operational excellence. - Basic financial acumen related to project costing and pricing strategies, ensuring profitable project outcomes. We strongly encourage applicants with diverse backgrounds and experiences to apply, valuing the unique perspectives and insights they bring to our team. In return, we offer - Culture of trust and accountability - Lifelong learning and career growth - Innovation powered by people - Comprehensive compensation and benefits - Health and well-being Job location - Remote work arrangement preferred within the Detroit metropolitan area, enabling flexibility while maintaining connection to key business operations. - The role requires up to 40% travel, predominantly within the United States, with occasional international travel to collaborate with global teams and customers. - Expect travel engagements to include multi-day and overnight stays, particularly during the initial year for onboarding and intensive training programs. Desoutter Desoutter is a leader in drilling and assembly solutions. Its products include pneumatic drills and screwdrivers, drilling solutions and assembly software. As this brand keeps pushing boundaries and reinventing industries, Desoutter feels confident in saying that quality is in its DNA. With global presence, the brand’s innovations are found in 170 countries across the world. Desoutter not only provides solutions for present needs, but innovates for the future as well. Each product is adaptable, expandable and customized for each facility. Desoutter is a brand within Atlas Copco Group.

Title: Sr credit and collection specialist Location: Bogota, Colombia Job Description: Short Description At Atlas Copco, the Senior Credit and Collection Specialist is integral to safeguarding the company’s cash flow by overseeing credit evaluations and managing collections efficiently. Based in Bogota, Colombia, you will collaborate closely with sales and finance departments to mitigate credit risks, ensuring smooth business operations and contributing to overall organizational success. Your day-to-day - Perform comprehensive credit risk assessments to establish appropriate credit limits consistent with company policies and risk tolerance. - Develop and implement tailored collection strategies for overdue accounts, balancing assertive approach with customer retention. - Engage regularly with cross-functional teams such as sales, finance, and legal to resolve payment discrepancies and disputes promptly. - Monitor and analyze accounts receivable aging reports, preparing detailed management reports and recommendations. - Identify emerging credit risks and propose mitigation measures in coordination with risk management and finance teams. - Contribute to continuous improvement initiatives aimed at enhancing credit and collection processes, leveraging technology and data analytics as applicable. Your skills and experience - Bachelor’s degree in Finance, Economics, or related disciplines, demonstrating a solid academic foundation in financial principles. - Minimum of 2–3 years’ experience in Accounts Receivable or Credit & Collections within a Shared Services or corporate environment, showcasing operational proficiency. - Exceptional communication and negotiation skills, capable of maintaining professional relationships while resolving complex payment issues effectively. - Proven experience in managing overdue accounts, dispute management, and diligent follow-up on Days Sales Outstanding (DSO). - Sound understanding of accounting principles and International Financial Reporting Standards (IFRS) applicable to credit management. - Advanced proficiency in English (C1 level or higher), both written and verbal, to engage with global teams and stakeholders. - Technical skills including expertise in SAP (preferably AR/GL, FSCM modules) and Microsoft Office tools, facilitating efficient data handling and reporting. - Analytical mindset with strong attention to detail and the ability to collaborate effectively in team-oriented environments. Your compensation and benefits We provide a well-rounded compensation package that reflects your professional experience and responsibilities in the Senior Credit and Collection Specialist role. The remuneration is competitive within the Colombian market and complemented by performance-based incentives designed to reward excellence and dedication. - Comprehensive health insurance covering medical, dental, and wellness needs. - Flexible working hours with a hybrid work arrangement post initial on-site period, supporting a healthy work-life balance. - Generous paid time off including holidays, vacation days, and personal leave. - Robust retirement and savings plans to assist in your long-term financial security. - Participation in employee wellness initiatives, including mental health programs and fitness activities. - Opportunities for career development through access to global training programs and professional growth platforms within Atlas Copco. Your location - This position is primarily based at our modern office located in Bogota, Colombia, offering a stimulating professional environment. - The role initially follows a fully on-site working model, allowing you to build strong connections within the team and company culture. - Following an introductory period, you will transition into a flexible hybrid work model combining on-site presence with remote work, promoting autonomy and work-life harmony. Why it is great to work with us Working with Atlas Copco means joining a global leader committed to inclusion, innovation, and continuous learning. We take pride in fostering an environment where every voice is valued and every employee has the opportunity to thrive professionally and personally. Our culture encourages creative thinking and ownership, empowering you to make meaningful contributions and grow your career within a supportive community. Application process We emphasize a fair, consistent, and inclusive hiring process managed with leadership oversight to uphold high recruitment standards. Our goal is to assemble diverse teams where all talents are valued and have the opportunity to thrive. Should you require any assistance or have questions throughout the recruitment journey, we're here to support you. We eagerly anticipate welcoming new contributors to the Atlas Copco family and building a successful future together. Atlas Copco Group Atlas Copco Group enables technology that transforms the future. We innovate to develop products, services and solutions that are key to our customers' success. Our four business areas offer technologies for air and gas compression, vacuum and abatement, automated assembly and quality control, mobile energy management and power generation as well as portable and industrial flow technologies. In 2024, Atlas Copco Group had revenues of BSEK 177 and at year end about 55 000 employees. Discover further the Atlas Copco Group website Company: Atlas Copco Group Functional area:Finance Location:Colombia City:Bogota On-site/remote:Hybrid Brand:Atlas Copco Group Company Name:Atlas Copco Colombia Ltda

Technical Service Representative Location: Rock Hill United States Job Description: Your role As a Technical Service Representative, your mission is to provide office-based technical support for diesel-powered generators and energy storage systems within a dealer/distributor organization. This role supports internal service teams by assisting with technical issue resolution, controller diagnostics, documentation, and warranty claim review. The position emphasizes technical accuracy, process adherence, and operational support rather than direct customer engagement. Responsibilities include: - Provide technical support for diesel-powered generators and battery energy storage systems through structured, office-based workflows - Support diagnostics, configuration, and troubleshooting of generator control systems, including DEIF controllers - Assist service technicians and internal teams with fault analysis, alarms, events, and system behavior - Review and interpret controller data, event logs, parameters, and software configurations - Support issue escalation processes by gathering required technical details and documentation - Document cases accurately within service management and warranty systems - Follow established technical support procedures, policies, and escalation protocols - Assist with root-cause analysis by identifying recurring issues and failure trends - Support new product introductions by reviewing service documentation and controller setup requirements - Maintain accurate records to support reporting, compliance, and continuous improvement initiatives - Review warranty claims for technical accuracy, completeness, and policy compliance - Validate failure descriptions, diagnostic steps, controller data, labor, and parts usage against warranty guidelines - Identify discrepancies or missing information and coordinate corrections with internal teams - Support timely warranty claim processing and approval workflows. - Assist with warranty data analysis to identify trends, recurring failures, and cost drivers - Ensure alignment between technical findings, controller diagnostics, and warranty documentation - Participate in company planned training as required. - Work to understand and utilize information and communication systems and tools (i.e. e-mail, SAP, BPCS, Microsoft Office software, etc.) - Act on behalf of peer group members in their absence as and when called upon to do so either by design or circumstance. - Perform other duties as assigned. To succeed, you will need We encourage you to apply even if you don't meet every single requirement. We value diverse experiences and perspectives and are excited to see what you bring to the role. You have a minimum of 2 years of experience supporting power generation or industrial equipment. You have an Associate’s or Bachelor’s degree in Engineering, Industrial Technology, Diesel Technology, or a related field (or equivalent field experience) Desired Skills: - Working knowledge of diesel engines, electrical systems, and generator control systems - Hands-on experience with DEIF generator controllers (configuration, diagnostics, or troubleshooting) - Basic understanding of battery energy storage systems and power distribution - Strong troubleshooting and diagnostic skills - Ability to interpret technical manuals, electrical schematics, and controller fault codes - Strong written communication and documentation skills. - Experience supporting diesel generators in a dealer or distributor environment - Familiarity with hybrid power systems combining generators and battery storage - Exposure to warranty administration or claim review processes - Experience using ERP, CRM, or service management platforms - Experience with remote monitoring or controller communication protocols - Advanced knowledge of the products within your assigned product line, as well as working knowledge of other product lines supported by the Company. - Structured, analytical problem-solving skills - Strong attention to detail with a focus on process compliance - Effective time management and task prioritization - High level of data accuracy and disciplined documentation practices - Proven ability to collaborate in a team-oriented, corporate environment - Competence with high and low voltage electrical control systems - Knowledge of construction equipment repair and maintenance. Travel: this position requires a modest level of travel within the United States and internationally, up to 50%. In return, we offer - Culture of trust and accountability - Lifelong learning and career growth - Innovation powered by people - Comprehensive compensation and benefits - Health and well-being Job location This role offers a hybrid working arrangement allowing you to split your time between 1 day working remotely and being on-site 4 days at our office in Rock Hill SC, United States (US). Atlas Copco Group Atlas Copco Group enables technology that transforms the future. We innovate to develop products, services and solutions that are key to our customers' success. Our four business areas offer technologies for air and gas compression, vacuum and abatement, automated assembly and quality control, mobile energy management and power generation as well as portable and industrial flow technologies. In 2024, Atlas Copco Group had revenues of BSEK 177 and at year end about 55 000 employees. Discover further the Atlas Copco Group website Company: Atlas Copco Group Functional area:Service Location:United States City:Rock Hill SC On-site/remote:Hybrid

Title: Sales Manager - Aii Location: Austin United States Job Description: Compensation: Base salary range $70,000 to $85,000, plus monthly commission, annual bonus and monthly auto allowance. – The Sales Representative prospects, sources, and maintains quality customers in assigned area. A requirement of this role is to achieve or exceed assigned sales goals by developing action plans and schedules to identify specific sales prospects, targets, and/or markets and to project number of contacts to be made. The Sales Representative manages, calls on, and sells products directly to customers in assigned area and will actively engage in planned prospecting activities geared at increasing the customer base. They will follow up on new leads and referrals resulting from field activity and establish rapport through maintaining regular contact with existing and new customers (particularly key accounts). Responding promptly to customer inquiries, introducing new products and upgrades, studying customer needs and coordinating customer service are abilities the Sales Representative should have. Product Sales Additional duties of a Sales Representative include: Preparing and presenting quotes, proposals, pricing, credit terms. Overseeing customer services through quality checks and follow-up; to help in identifying and resolving customer concerns. Maintaining a professional image at all times through personal actions and initiatives. Enhancing division and Company reputation and brand image by consistently working to implement the Company’s core values of commitment, interaction, and innovation. Obtaining, developing, preparing, delivering, and presenting sales materials, exhibits, and promotional programs when attending exhibits, conferences, meetings, and other local, regional, and national promotional opportunities. Training & Development– The Sales Representative is expected to continuously update their job knowledge (for both products and sales/marketing strategies and skills) by participating in educational opportunities; reading professional publications; networking; and participating in professional organizations. Reporting – The Sales Representative, prepares reports as assigned relative to activity, lost orders, closings, follow-up, and performance against budget. These reports may also be on special developments, information, or feedback gathered through field activity, including recommendations for product, service, pricing changes and evaluation of competitive developments. Perform other duties as assigned. To succeed, you will need Skills and experience - Four year degree in engineering, business or marketing preferred or equivalent work experience . - 5+ years of direct sales experience or customer service experience, industrial equipment sales preferred. - Must be proficient in Microsoft Office, including PowerPoint, Word and Excel. - Must be self-directed. - Must have excellent organizational, interpersonal and verbal and written communication skills. - Have proven business analysis skills. - Territory: Austin, Texas and surrounding areas. Up to 35% over night travel. - Must have and maintain a valid driver’s license. In return, we offer Attractive benefits Include: - Excellent compensation package, including a flexible benefits plan, and generous 401 (k) retirement plan with company matching. - Health insurance / Dental insurance / Vision insurance / Life & Disability insurance, along with Maternity and Paternity Leave offered. - Tuition Reimbursement of costs associated with job-related courses/ undergraduate or graduate degree. - Paid time off, 3 weeks of vacation, 8 fixed holidays and up to 5 floating holidays. - Salary base is on knowledge, skills, and experience; range of $70K - $85K, plus commissions, plus an annual bonus program. Unlimited commissions. - Eligible for monthly Car Allowance.

Title: Chemical Product Compliance Engineer R&D Location: Stockholm United States Job Description: Your role As an Eco Design Engineer with chemical compliance focus, you have a crucial role in driving our company’s sustainability initiatives. In this role, you are at the forefront of product development, ensuring that our designs are efficient, effective and have minimal environmental impact. Your expertise in chemical regulations and compliance help us create products that are safe for both users and the planet. Main missions: - Collaborate with R&D teams to ensure compliant material selection into the product development process - Research and select sustainable materials, components and manufacturing processes to achieve chemical design objectives - Ensure compliance with regulations, such as PFAS, WEEE, REACH, RoHS, California Prop 65 - Stay updated on emerging chemical compliance trends and regulations - Collaborate closely with R&D, purchasing, quality, and sustainability teams - Engage with suppliers to collect, assess, and maintain chemical and material declarations - Support audits, customer inquiries, and regulatory reporting - Participate or lead environmental and chemical compliance initiatives in the organization To succeed, you will need - Academic education in environmental engineering, chemical engineering or a related field - Experience in chemical compliance, product compliance and regulatory affairs, preferably in product development - Hands on knowledge in chemical regulations (RoHS, REACH, PFAS, and others) - Familiarity with life cycle assessment methodologies and tools - Ability to interpret complex regulations and communicate them clearly to non-experts - Structured, analytical, and solution-oriented mindset - Presentation skills - Fluency in English (Swedish is optional) In return, we offer - Culture of trust and accountability - Lifelong learning and career growth - Innovation powered by people - Comprehensive compensation and benefits - Health and well-being Job location This role offers a hybrid working arrangement, allowing you to split your time between working remotely and being on-site at our office in Stockholm, Sweden (SE).

Title: Communications Manager North and South America Location: Texas United States Job Description: Your role As the Communications Manager in the Industrial Flow division, your mission will be to shape and execute comprehensive communication strategies that closely align with the company’s mission, vision, and values across North and South America by leveraging a blend of company knowledge, strategic communication expertise, and technical skills to drive impactful, customer-centric touchpoints. In this role, you will report to the General Manager of the Industrial Flow Customer Center in Houston, Texas with a dotted line to the Vice President Communications of Industrial Flow Division, and the General Manager of the Industrial Flow Customer Center in South America. You will be responsible for the following: 1. Strategy and Business Understanding - Understand company processes, offerings, customer base, and industry landscape to lead local communication. - Collaborate with local sales teams to support market entries. 2. Branding - Maintain brand integrity across communications. - Ensure adherence to Brand manual and Atlas Copco Group guidelines. - Safeguard asset and messaging quality per Atlas Copco standards. 3. Content Creation - Validate local language translations. - Ensure content is engaging, informative, and SEO-optimized. - Create campaign content with division and Brand managers. 4. Product Launches and Marcom Campaigns - Adapt and execute digital campaigns with key messaging, content, and visuals aligned with global content. - Support promotional content across channels for product launches. - Implement initiatives to generate leads via SEO/SEM, email, NPS, social media, automation, and display ads. - Measure and report campaign performance (ROI and KPIs). - Support tradeshows, customer events, and online store development. 5. PR and Media - Support translation and localization. - Craft stories to enhance brand positioning and engage stakeholders. To succeed, you will need We encourage you to apply even if you don't meet every single requirement. We value diverse experiences and perspectives and are excited to see what you bring to the role. - You have at least 3 years of experience, working as a Communications Coordinator or Manager role. - You are fluent in English, speaking and writing (required). - You are fluent in Portugese and/or Spanish (strongly preferred). - You have experience making self directed decisions with accountability and ownership. - You have experience supporting an industrial equipment company or similar is preferred. - You have the ability to travel across North and South America approximately 20-30% In return, we offer - An exciting growth project in a new Division. - A collaborative, inclusive, and flexible work environment where empowerment within your role and the freedom to act are key. - New challenges and opportunities to learn every day. - Ownership over projects. - Competitive pay and benefits. - External & internal training according to need. Job location This role offers a hybrid working arrangement, allowing you to split your time between working remotely and being on-site at our Houston, Texas office.

Title: Regional Operation Manager Location: United States Job Description: As Regional Operations Manager, lead and develop VTS Service Operations across North America to ensure safe, efficient, customer-focused, and cost-effective field service execution. Drive performance, quality, productivity, customer satisfaction, and people development by strengthening leadership, execution discipline, and collaboration aligned with VTS strategy. Report to Business Line Manager. You will - Operational Leadership & Execution - Lead regional service operations per VTS strategy, standards, and priorities. - Ensure safe, efficient, customer-focused field service. - Drive consistent operational discipline region-wide. - Safety, Quality & Customer Satisfaction - Promote a safe, healthy work environment and proactive safety culture. - Improve service quality, reduce repeat issues, rework, warranty costs, and dissatisfaction. - Manage major escalations with ownership and coordination. - Performance Management & KPI Governance - Monitor and improve KPIs such as safety, quality, utilization, efficiency, travel ratio, WIP, variance, and satisfaction. - Translate trends into corrective actions with accountability. - Provide input for reviews, planning, forecasting, and improvements. - People Leadership & Organizational Development - Lead, coach, and develop regional leadership team. - Enhance leadership, accountability, engagement, and ownership. - Support talent development, onboarding, retention, succession, and capability building. - Process Improvement & Cross-Functional Collaboration - Drive initiatives to increase productivity, reduce waste, improve quality, and enhance customer experience. - Support process standardization, best-practice sharing, and operational excellence. - Collaborate with Sales, Technical Support, Customer Service, Supply Chain, Finance, HR, Product Company, and divisional stakeholders. To succeed, you will need We encourage you to apply even if you don’t meet every requirement. We value diverse experiences and perspectives. - You have 7+ years in service operations, field service management, industrial operations, or related leadership. - Proven leadership of operational teams in technical service environments. - Experience managing regional or multi-site service operations preferred. - Knowledge Areas - Strong understanding of service operations, field execution, capacity planning, resource use, and escalation management. - Familiar with KPIs like utilization, efficiency, travel ratio, WIP, variance, safety, quality, and customer satisfaction. - Knowledge of service processes, planning, cost drivers, and continuous improvement. - Awareness of warranty cost drivers, quality improvement, and cross-functional issue resolution. - Critical Skills / Behaviors - Strong leadership and coaching; able to develop managers and foster accountability. - Result-driven, structured, performance-oriented. - Operational discipline to translate KPI trends into improvements. - High customer focus, ownership, and calm in escalations. - Effective stakeholder management across operations, sales, support, supply chain, finance, HR, and divisions. - Tools / Systems / Other Requirements - Good knowledge of ERP/service systems, preferably SAP, and strong Microsoft Office skills. - Experience with CRM, reporting, planning, or BI tools is advantageous. - Bachelor’s degree in business, engineering, operations management, or related field preferred; equivalent experience considered. - English required; willingness to travel up to 50% within the region. - Lead the regional service operations organization and ensure safe, efficient, and customer-focused execution. - Drive operational KPI improvement across utilization, external service efficiency, travel ratio, WIP, service variance, quality, safety, and customer satisfaction. - Ensure structured follow-up on performance gaps, operational risks, and improvement actions. - Lead, coach, and develop the regional service operations leadership team. - Strengthen accountability, leadership routines, engagement, and operational discipline. - Support capability development, onboarding, succession planning, and organizational readiness. - Improve service quality and reduce operational drivers of warranty cost, rework, and customer dissatisfaction. - Ensure major service escalations are handled with clear ownership and cross-functional coordination. - Support a culture of first-time-right execution, responsiveness, and customer focus. - Drive process standardization, operational excellence, and productivity improvement initiatives. - Provide operational input for business planning, capacity planning, forecasting, and regional performance reviews. - Collaborate with internal stakeholders to ensure service operations supports sustainable business growth. In return, we offer - Culture of trust and accountability - Lifelong learning and career growth - Innovation powered by people - Comprehensive compensation and benefits - Health and well-being Job location This role is fully remote, enabling you to work from anywhere in the United States. We value results over location and provide the tools and support you need to succeed from any location.

Title : Trade Compliance Specialist Location: Rock Hill United States Trade Compliance Specialist Are you passionate about international trade? Do you want to be part of a dynamic team in a growing business area? The Atlas Copco Power Technique Business Area (PTBA) of Atlas Copco is looking for a Trade Compliance Specialist with a continuous improvement mentality. This role is an exciting opportunity if you want to play a critical role in supporting the enhancement and maximizing the efficiency of our trade compliance activities for Americas region. In this hybrid/remote role you will report to the PTBA Trade Compliance Manager - NASA. Mission: • Implement the Group’s trade compliance policies and procedures within the Power Technique Business Area across the Americas region • Make sure that trade compliance activities in the Americas region are compliant with applicable import/export, customs and trade sanctions regulations in the countries where we operate Main responsibilities: • Manage relationships with customs brokers and freight forwarders. Monitor performance of brokers and forwarders through monthly review meetings and analyzing KPI’s • Respond to broker inquiries regarding HTS classification, OGA qualifications, country of origin and valuation • Conduct entry audits to ensure customs brokers are maintaining the required 95% accuracy and are following established SOPs • Partner with Sourcing, Planning and Logistics teams to gather required information when needed and prevent delays to customs clearance. • Maintain document retention standards in compliance with US Customs requirements • Gather and maintain information from other government agencies (OGA) and look for opportunities for process efficiencies • Assist the PTBA Trade Compliance Manager in conducting internal trade audits and risk assessments and providing training to PTBA entities in Americas region, • Support sanctioned party screening, product classification, export license determination and customs compliance matters. • Monitor and analyze changes in trade compliance regulations for Americas region impacting PTBA entities and provide guidance for policy updates • Assist the PTBA Americas TC Manager with assigned projects and initiatives • Align with other business areas and share best practices To succeed, you will need We encourage you to apply even if you don't meet every single requirement. We value diverse experiences and perspectives and are excited to see what you bring to the role. • Bachelor’s degree in International Business and Trade, Logistics or related field or equivalent work experience • Minimum 1-3 years experience in trade compliance • Familiar with ECCN/HS classification and dual use as well as denied party screening. • Experience with SAP S/4 Hana, GTS, or other similar systems used in trade compliance management preferred • Able to quickly learn new processes and systems and able to develop and implement process improvements • Strong logical and analytical skills and able to operate in a fast-paced environment • You have an eye for detail and are customer-focused • You are self-motivated and you are able to efficiently bring projects to completion. • You have strong written and verbal communication skills (English is a must). Work ethics requirements: • You are an Innovator, striving to create better solutions and ways, to challenge the status quo • You value high standards, always finding better way and not compromising on quality • You embrace entrepreneurial thinking on all the way from identifying the customer needs to bringing the added value • You are resilient & Agile in the face of uncertainty in ever-changing environment • You are open minded & collaborative to accept new ideas, can learn from mistakes, willing to work in team • You are focused with “can do” attitude, ready to go beyond the job description scope and keep finding the solution • You are passionate for making a better world, a true believer with full alignment on personal values In return, we offer • A friendly atmosphere • Plenty of opportunities to grow and develop • A culture known for respectful interaction, ethical behavior, and integrity • An organization that uses diversity as a driver of performance • Potential to see your ideas realized and to make an impact • New challenges and new things to learn every day Job location This role offers a hybrid (or fully remote) working arrangement, allowing you to split your time between working remotely and being on-site at our location in Rock Hill, South Carolina, USA.