• Answer inbound calls from clients, families, and caregivers across Tandem’s 3 service lines • Triage calls professionally, document updates clearly, and route follow-up to the appropriate team member • Take over reactive schedule support in the afternoon, including caregiver call-outs, same-day changes, and next-day adjustments • Process schedule requests for families who need to add, move, or adjust care visits • Support the scheduling team with schedule mechanics when needed • Return and resolve voicemails received during your shift • Review caregiver visit notes for completeness, basic professionalism, and obvious safety concerns • Escalate urgent client or caregiver issues to the appropriate manager • Monitor caregiver engagement signals, including visit note completion, app usage, and responsiveness • Help identify patterns that may indicate caregiver reliability or retention concerns • Execute recurring operational tasks, including payroll audits, billing audits, reimbursements, long-term care insurance submissions, and holiday billing support • Support caregiver recognition efforts, including birthdays, anniversaries, milestones, and post-difficult-visit check-ins • Maintain accurate documentation of all client and caregiver interactions • Post an end-of-shift summary so the morning team knows what was handled, what is pending, and what needs attention first thing the next day • Collaborate closely with Operations, Care Coordination, Scheduling, Recruiting, and Care Management teams to ensure consistent service delivery

• Support and scale CoreWeave’s internal IT environment • Blend hands-on end-user and systems support with automation, platform ownership, and process improvement • Work daily across identity, endpoints, SaaS platforms, and office infrastructure • Contribute to repeatable, scalable solutions that support a growing, distributed workforce • Exercise strong technical depth and sound operational judgment in a fast-moving environment

• Own the architecture, operations, and health of our TikTok Shop presence • Set up and maintain TikTok Shop seller accounts • Product catalog management: listings, variants, pricing, inventory sync • Integrate TikTok Shop with our Shopify backend, 3PL, and inventory systems • Manage order flow from TikTok Shop → 3PL → customer • Monitor inventory levels and forecast restocks against creator/live campaign spikes • Coordinate with logistics partners on fulfillment, returns, and customs • Keep shop health scores in the green: violation monitoring, appeals, policy compliance • Manage product approvals, category certifications, and documentation for TikTok • Own TikTok Shop's in-app customer service • Build SOPs and handle refunds, returns, and escalations

Role Description PrizePicks is looking for a detail oriented, statistically-minded individual who excels in a fast-paced environment to monitor and trade precise sports projections on a day-to-day basis. - Maintain accurate pre-game and in-game player projections for all markets, including NFL, NBA, MLB, NHL, CBB, and CFB. - Monitor player projections throughout the day and track any key information needed for projections. - Manage risk and monitor projections accordingly utilizing modeling and quantitative analysis. - Understand PrizePicks members' play patterns and adjust internal processes accordingly. - Work with sport owners to implement strategies, best practices, and processes around key markets. - Help set up standard operating procedures around PrizePicks game operations tasks. Qualifications - Ability to analyze several streams of information concurrently and make thoughtful decisions in a highly time-sensitive environment. - Strong attention to detail, verbal, and written communication skills. - Excellent time management, reliability, and ability to meet highly important deadlines. - Ability to apply strong understanding of DFS and sports gaming industries. - Thorough understanding of college/major sports league players, teams, players, matchups and understanding of how said information impacts projections. - Comfort applying Standard Operating Procedures to all sports, regardless of specialized knowledge or experience. - Openness to different trading philosophies and willingness to adapt to what best achieves company objectives. - Availability to work on nights & weekends (coinciding with sports schedule). - Strong Mathematical and Analytical skills. Requirements - A bachelor's degree in a related field (statistics, computer science, engineering, analytics, finance, accounting) preferred but not required. - One to three years of experience working in or playing Daily Fantasy Sports or Sports Gaming preferred but not required. Benefits - Company-subsidized medical, dental, & vision plans. - 401(k) plan with company match. - Annual bonus. - Flexible PTO to encourage a healthy work/life balance (2 weeks STRONGLY encouraged!). - Generous paid leave programs, including 16-week paid parental leave and disability benefits. - Workplace flexibility and modern work schedules focused on getting the job done, not hours clocked. - Company-wide in-person events and team outings. - Lifestyle enhancement program. - Company equipment provided (Windows & Mac options). - Annual performance reviews with opportunities for growth and career development.