Senior Manager Commissioning and Handover Readiness, Ford Energy At Ford, you’ll work on ideas that matter, alongside passionate people who want to make a global impact. Together, we’re shaping the next era of transportation—grounded in purpose, driven by progress. Make your move. - Job Type: Full time - Work Type: Remote The Senior Manager, Commissioning and Handover Readiness will serve as Ford Energy’s internal commissioning authority for post-delivery DC block and containerized BESS system deployments. This highly visible leadership role is responsible for defining, governing, and enforcing the detailed commissioning and handover requirements that follow shipment and site delivery, ensuring systems are safe, code-compliant, functionally validated, and contractually ready for energization, acceptance, and customer handover. This role will work closely with the Sales PMO and Program Delivery teams to ensure project delivery requirements, milestone commitments, and acceptance criteria are clearly defined prior to shipment and rigorously executed post-delivery. The position spans Ford Land and Ford Energy Engineering and carries end-to-end accountability for commissioning readiness, site execution alignment, issue resolution, and technical closeout. The ideal candidate brings deep experience in utility-scale or commercial BESS commissioning, startup, and system handover, with the technical depth to evaluate readiness across battery systems, DC architecture, controls, thermal management, and site interfaces. While Ford will leverage service support through third parties, this role is accountable for building and retaining Ford Energy’s internal commissioning governance, decision-making authority, and technical ownership. 1. Strategic Leadership & Organizational Growth• Organizational Architecture: Lead a multi-layered organization of managers and specialists and third parties; define talent strategies and professional development pathways to support global scaling. • Operating Model: Mature Ford Energy’s internal commissioning operating model, including processes, standards, and future staffing requirements. • Financial Impact: Own the ‘Time-to-Revenue’ cycle and functional budget; optimize commissioning efficiency to accelerate customer acceptance and P&L performance. 2. Technical Governance & Safety Standards • Governance Framework: Establish the post-delivery commissioning governance framework, including stage-gates, execution sequencing, and formal acceptance criteria. • Technical Standardization: Govern technical procedures and documentations, work instructions, and field tooling requirements (SCADA mapping, alarm validation, etc.) to ensure repeatable, audit-ready execution. • Safety & Risk: Ensure all activities comply with Ford safety standards and regulatory codes (AHJ), specifically regarding energization and live-system testing. 3. Operational Execution & Delivery Integration • Cross-Functional Integration: Partner with Sales PMO to ensure customer commitments and project milestones are realistic and executable. • Execution Oversight: Lead formal readiness reviews, FAT/SAT execution, and performance verification; serve as the senior escalation authority for technical or schedule recovery plans. • Risk Management: Own risk registers, punch lists, and issue logs to protect project schedules and quality. 4. Stakeholder Management & Business Interface • Executive Advisory: Provide data-driven insights to Ford Energy leadership and Ford Motor Company VPs; manage high-stakes relationships with utility C-suites and EPC firms. • Internal/External Interface: Serve as the primary authority between Ford Land and Ford Energy Engineering; coordinate with service partners while retaining internal technical authority. • Project Closeout: Ensure complete, audit-ready turnover packages (as-builts, O&M docs) and formal customer sign-off. Required• Bachelor’s degree in Electrical Engineering, Mechanical Engineering, Systems Engineering, or a related technical field (advanced degree preferred). • 10+ years of experience in commissioning, system startup, field readiness, power systems deployment, or technical program leadership. • Demonstrated experience with BESS, DC power systems, power electronics, or complex industrial electrical systems. • Proven ability to serve as a technical authority while leading cross-functional, customer-facing teams. • Strong working knowledge of commissioning processes, energization readiness, acceptance testing, and system turnover. Preferred • Experience in Renewable Energy, Automotive (EV), or Semiconductor industries. • Strong ability to communicate complex technical risks to executive leadership and board members. • Familiarity with export control regulations and international intellectual property protection. Leadership Attributes • Visionary strategic thinker able to navigate rapidly evolving global energy storage markets. Location & TravelLocation & Travel Southeast Michigan or Glendale, KY preferred. Remote arrangements will be considered for candidates with specialized expertise. Role requires domestic travel as needed

Role Description The Sr. Manager of Deployment is responsible for leading Canopy's entire deployment function, ensuring excellence in execution across all RTLS installations. This role oversees a team of Deployment Leads and Field Service Technicians, driving consistency, quality, and efficiency across the deployment organization. The Deployment Manager establishes deployment standards, manages vendor partnerships, optimizes resource allocation, and drives cross-functional collaboration to deliver exceptional customer outcomes. This is a strategic operational leadership role requiring both big-picture thinking and tactical execution expertise. The Sr. Manager of Deployment serves as the driver of deployment excellence, building scalable processes, cultivating team capability, and ensuring seamless coordination across the Customer Experience function. Key Responsibilities - Team Leadership & Development - Lead, mentor, and develop a team of Deployment Leads, providing coaching, performance management, and career development support. - Manage staffing plans and resource allocation for Field Service Technicians across multiple concurrent deployments. - Foster a culture of accountability, quality, and continuous improvement within the deployment organization. - Conduct regular performance reviews and establish clear success metrics for direct reports. - Quality Standards & Process Excellence - Establish and enforce deployment quality standards, methodologies, and best practices across all installations. - Define and monitor key performance indicators (KPIs) for deployment efficiency, quality, cost, and customer satisfaction. - Drive continuous improvement initiatives based on deployment data, lessons learned, and industry best practices. - Develop and maintain deployment playbooks, standard operating procedures, and training materials. - Ensure compliance with healthcare regulations, safety standards, and customer requirements across all sites. - Vendor & Partner Management - Own and manage all vendor relationships related to deployment activities (installation contractors, equipment suppliers, logistics partners, etc.). - Negotiate vendor contracts, service level agreements, and pricing structures to optimize cost and quality. - Evaluate vendor performance regularly and drive accountability to contracted terms. - Identify and onboard new vendors as needed to support business growth and geographic expansion. - Resource Planning & Scheduling - Coordinate master schedules for all Field Service Technicians and Deployment Leads across active projects. - Optimize resource utilization and balance workload across the team to meet deployment commitments. - Partner with Implementation Managers to align deployment resources with project timelines and customer expectations. - Manage deployment capacity planning and forecasting to support business growth. - Cross-Functional Collaboration - Work closely with Customer Experience leadership to ensure alignment on deployment strategy, priorities, and customer outcomes. - Partner with Implementation Management, Customer Success, Product, and Engineering teams to identify handoff points and drive seamless collaboration. - Collaborate with Sales and Solutions Engineering during pre-sales to ensure deployment feasibility and accurate scoping. - Identify cross-functional process improvement opportunities and lead initiatives to close gaps and enhance efficiency. - Serve as the voice of deployment in strategic discussions around product roadmap, go-to-market strategy, and customer experience design. - Strategic Oversight & Reporting - Provide executive visibility into deployment portfolio health, risks, and performance trends. - Analyze deployment data to identify patterns, drive strategic decisions, and inform capacity planning. - Manage deployment budget and cost structures, driving efficiency while maintaining quality standards. - Escalate critical issues and drive resolution of systemic challenges impacting deployment success. Qualifications - 8+ years of experience in deployment operations, field services management, or technical implementation leadership. - 3+ years of people management experience, leading teams of 5+ technical professionals. - Proven track record establishing and scaling deployment operations in a technology or healthcare technology environment. - Strong vendor management experience, including contract negotiation and performance management. - Demonstrated expertise in workforce planning, resource optimization, and scheduling across distributed teams. - Excellent analytical skills with ability to define, track, and drive improvement in operational KPIs. - Experience implementing process improvement methodologies and driving organizational change. - Exceptional communication and stakeholder management skills, with ability to influence across all organizational levels. - Strong business acumen with experience managing budgets and cost optimization. Preferred - Healthcare technology or RTLS deployment experience is strongly preferred. - Experience with complex, multi-site deployment programs. - Familiarity with healthcare regulations, facility operations, and clinical workflows. - Experience working in high-growth SaaS or technology companies. Personal Attributes - Strategic thinker with strong operational execution skills. - Natural leader who builds trust and inspires teams. - Systems thinker who can see connections and optimize across functions. - Problem solver with a bias for action and results. - Comfortable operating in ambiguity and building structure where none exists. - Customer-centric mindset with commitment to quality and excellence. - Willingness to travel up to 50% to support critical deployments and team development. Benefits - The base salary range for this position is $150,000 - 180,000 per year, depending on location, experience and qualifications. - Canopy is an equal opportunity employer. - We celebrate diversity and are committed to creating an inclusive environment for all employees.

• Du baust nachhaltige wissenschaftliche Beziehungen zu Key Opinion Leaders, Diabetolog:innen, Diabeteszentren und Fachgesellschaften auf und pflegst diese auf Augenhöhe. • Du führst den wissenschaftlichen Peer-to-Peer-Dialog zu Insulinpumpentherapie, AID-Systemen und der klinischen Evidenz rund um Kaleido. • Du identifizierst, bewertest und begleitest Investigator-Initiated Studies (IIS) sowie Real-World-Evidence-Projekte. • Du übersetzt komplexe klinische Daten in verständliche, zielgruppengerechte Inhalte für interne und externe Stakeholder. • Du schulst und befähigst interne Teams (Sales, Marketing, Customer Support) zu medizinisch-wissenschaftlichen Inhalten rund um Kaleido und die Diabetestherapie. • Du lieferst strukturiertes Insight-Feedback aus dem Markt an Medical Affairs, R&D und das internationale HQ und trägst so aktiv zur Weiterentwicklung unserer Lösungen bei. • Du arbeitest eng mit dem Country Director Germany, dem Commercial Team und Medical Affairs HQ zusammen – unter strikter Wahrung der medizinisch-wissenschaftlichen Unabhängigkeit. • Du konzipierst und hältst wissenschaftliche Fachvorträge bei Kongressen, Symposien und Fortbildungsveranstaltungen und leitest Advisory Boards mit relevanten KOLs der Diabetes-Community.

• Lead the Digital Automation Controls operations team across manufacturing, assembly, project management, and field service to deliver consistent, end‑to‑end service performance. • Partner with the DAC COE engineering team to shape and execute the services growth strategy while driving continuous improvement and operational excellence. • Build and maintain strong long‑term customer relationships, ensuring service excellence, consistent delivery standards, and improved satisfaction (including NPS). • Own performance management and organizational leadership, including P&L targets, productivity, investment planning, sales alignment, and development of a high‑performing team.