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Software Development, Staff Augmentation, and Advisory Services company operating in 8 countries across 4 continents.
Senior Program Manager
Location
Massachusetts
Posted
116 days ago
Salary
$186K - $253.2K / year
Seniority
Senior
Job Description
Senior Program Manager
Newfire Global Partners
• Lead the end-to-end delivery of a multi-phase RCM technology implementation, ensuring alignment with strategic goals, timelines, and quality standards. • Partner with executive sponsors, business leaders, operations teams, and technical stakeholders to define scope, success metrics, and phased rollout strategies. • Develop and maintain integrated program plans, budgets, resource forecasts, and risk mitigation frameworks. • Oversee vendor relationships, ensuring performance, accountability, and adherence to contractual deliverables. • Facilitate governance structures, including weekly program reviews, steering committee updates, and executive-level reporting. • Drive change management efforts to support business adoption, workflow transformation, and user enablement. • Identify, assess, and proactively manage risks, interdependencies, and escalation pathways to maintain program momentum. • Establish clear accountability models, KPIs, and communication channels across cross-functional teams. • Leverage Microsoft technologies for structured tracking, reporting, collaboration, and executive insights.
Job Requirements
- 9+ years of progressive program or project management experience, including at least 5 years leading healthcare technology or Revenue Cycle Management (RCM) implementations.
- Demonstrated success delivering large, multi-phase system rollouts within complex healthcare environments.
- Strong understanding of end-to-end revenue cycle workflows, including patient access, coding, billing, claims management, and reimbursement processes.
- Experience operating in consulting or client-facing delivery models, managing multiple stakeholders across business and technical teams.
- Proven ability to define scope, success criteria, governance structures, and execution roadmaps for enterprise-level initiatives.
- Strong risk management and resource planning capabilities, with the ability to proactively mitigate issues before they impact delivery.
- Experience managing external vendors and ensuring alignment with program objectives, timelines, and contractual commitments.
- Proficiency in Microsoft technologies, including Azure DevOps, MS Project, Power BI, Teams, SharePoint, and related collaboration tools.
- Professional certifications such as PMP, PgMP, or equivalent are strongly preferred.
Benefits
- medical, dental & vision coverage
- health spending accounts
- voluntary benefits
- leave of absence policies
- Employee Assistance Program
- 401(k) program with employer contribution
- Flexible work schedules and time-off policy
- company equipment for all new full-time US-based remote employees
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nextSourcenextSource is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure, and life experiences or for any other reason. nextSource is committed to providing reasonable accommodation for qualified individuals with disabilities in our job application procedures. If you need assistance or accommodation due to a disability, you may contact us at talent@nextSource.com.
Role Description We’re hiring a motivated, detail-oriented, and organized Program Specialist to manage the end-to-end requisition process within a Managed Service Provider (MSP) program for a high-profile client. This role goes beyond coordination—it’s about building strong relationships with hiring managers and suppliers, ensuring compliance, and delivering a seamless experience for candidates. Ideal for someone who thrives in a fast-paced, process-driven environment, values precision, and enjoys balancing operational oversight with strategic program support. We are seeking candidates based in the New England region. 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