• Lead the development, implementation, and maintenance of complex IT systems and networks • Oversee the design and implementation of hardware and software systems • Ensure network security and participate in daily IT operations • Manage and provide support for systems integrations, automation scripts, and improve existing technology • Collaborate with other IT teams to identify areas for automation to improve operational efficiency • Develop and implement IT policies and procedures for network and system security • Provide training and support to end-users on technology systems and processes • Monitor and manage network and system performance to ensure uptime and availability • Regularly report to management on IT projects, system performance, and network security.

Role Description As a Jr. QC Manual Engineer at Aspire, you will support a live production Hiring Events platform that handles a high volume of client requests and active hiring workflows. You will play a key role in troubleshooting production issues, validating integrations, and ensuring platform reliability and user satisfaction through effective testing and issue resolution. - Analyze and troubleshoot production issues impacting live hiring events. - Perform functional, regression, and end-to-end testing for hiring event workflows. - Validate APIs and integrations using Postman. - Reproduce, document, and track defects using Jira. - Collaborate with Client Support, GTM, Product, and Engineering teams to resolve client issues. - Monitor production systems and support incident triage and validation activities. - Validate backend data using SQL and troubleshoot data inconsistencies. - Support testing for architecture changes, integrations, and new platform releases. - Investigate frontend and network-related issues using browser developer tools. - Ensure timely issue resolution while meeting SLA expectations. - Participate in Agile/Scrum ceremonies, sprint testing, and release validation processes. - Contribute to continuous improvements in testing quality, workflows, and platform stability. Qualifications - Bachelor’s degree in Computer Science, Software Engineering, or related fields. - 2+ years of experience in QA, software testing, or production support environments. - Strong experience with manual testing and end-to-end workflow validation. - Experience with regression testing and release validation activities. - Hands-on experience using Postman for API testing and response validation. - Experience testing REST APIs and validating backend integrations/services. - Strong SQL skills for backend data validation and troubleshooting. - Experience documenting defects, test results, and workflow issues using Jira. - Strong understanding of business workflows, product functionality, and user journeys. - Ability to design and execute effective test cases and validation scenarios. - Experience working in Agile/Scrum environments and cross-functional teams. - Good communication, collaboration, and analytical skills. - Experience with WCAG standards and accessibility testing tools. - Ability to work across multiple U.S. time zones (PST, MST, CST, EST). - Experience using Datadog for monitoring and troubleshooting. - Familiarity with Kafka and asynchronous workflow validation. - Exposure to MongoDB or other NoSQL databases. - Understanding of CI/CD pipelines, deployment processes, and release validation. - Experience working with SaaS or customer-facing platforms. - Awareness or knowledge of IT security best practices as defined by ISO/SOC or similar. Benefits - Be part of a (Remote is here-to-stay) organization. - Work and learn from great minds. - Explore new opportunities to learn and grow every day by attending technical and nontechnical training. - Get market exposure by working with international tech leaders. - Nursery reimbursement benefit. - Attend virtual and onsite international tech conferences. - Exposure to work in an IT environment that adheres to rigorous security and compliance standards defined by ISO / SOC.

Role Description We are seeking a Tier 1 Service Desk Engineer (Inside Service Engineer), who thrives in a fast-paced, client-focused environment, delivering prompt and effective technical support. - Help users by quickly solving tech issues and keeping things running smoothly. - Handle a wide range of tasks, including: - Resolving printer issues - Password resets - Troubleshooting MFA - Verifying suspicious emails - Responding to antivirus alerts - Providing support for client-specific applications - Assisting with new user setups - Manage tickets using ConnectWise PSA. - Maintain accurate documentation in IT Glue. - Collaborate with your team to keep systems performing their best. - Regularly interact with customers and stay ahead of potential issues. - Participate in team meetings to stay aligned and informed. Qualifications - Hands-on experience supporting end users in a service desk or help desk environment. - Strong troubleshooting skills across common technical issues like printers, password resets, MFA, and antivirus alerts. - Familiarity with ticketing systems, time entry, and documentation tools, such as ConnectWise PSA and IT Glue. - General understanding of firewalls, switches, and desktop computers. - Strong communication skills and attention to detail. - Ability to manage multiple tasks efficiently. Requirements - Two-year technical degree and 1-5 years of service center support experience. - Preferred experience with a Managed Service Provider (MSP), but not required. - Certifications (general and at least one in a specialized area preferred) - A+ or Network+ preferred. - Experience with Active Directory, Entra ID/Azure AD, IT Glue, Nilear, Connectwise PSA (Connectwise Manage), and N-able/N-central RMM. - Strong organizational, communication, and problem-solving skills. - Professional demeanor and ability to work independently or in a team. - Experience with NetDocuments is a plus. Physical Requirements - Prolonged periods of computer use. - Ability to work in office or remotely with a dedicated, distraction-free workspace. - Capability to lift up to 50 pounds and travel with equipment. - Reliable transportation for on-site support and after-hours work. Compensation The compensation is expected to start at $50,000. Our offer will be determined by multiple factors including candidate experience and expertise and may vary from the amount listed above. Company Description Element Technologies is a premier IT outsourcing firm serving small and mid-size business for over 30 years. We love what we do and have a passion for customer service which reflects in our people and defines who we are. - Our team has the depth and breadth to tackle a wide range of issues. - We are serious about our long-term commitment to our clients. - Our success is due to the quality of our work, our attitudes, and our innovative thinking.

Role Description The Consumables Design Engineer is responsible for designing, testing, and validating new consumable products in partnership with cross‑functional engineering teams. This role translates product requirements into scalable, manufacturable consumable components and assemblies that meet customer needs, production demands, and FDA regulatory expectations. Based in Sunnyvale, CA, this role is part of the R&D Consumables Team, which leads the development and verification of Cepheid’s consumable components and plays a critical role in ensuring product quality and performance. In this role, you will have the opportunity to: - Work on consumables engineering projects through the full development lifecycle—from concept to launch and transfer to Manufacturing—ensuring alignment with customer needs, production demand, and FDA requirements. - Partner with Assay R&D, Chemistry R&D, Systems Integration, Operations, and Quality to drive innovation and support new product development. - Develop consumables components and assemblies using CAD, engineering drawings, FEA, rapid prototyping, and verification testing to define part specifications and apply DFM principles to simplify parts, reduce cost, and ease assembly for scale‑up. - Maintain design documentation, risk assessments, and verification/validation records to ensure compliance with medical‑device quality and regulatory standards. - Support lab and automation setup through vendor coordination, fixture design, SOPs, control plans, test method development, and quality control procedures. Qualifications - Bachelor’s degree in engineering (Mechanical, Material Science, Plastics or related field) with 1+ years of related work experience or Master’s degree in field with equivalent experience. - Experience working with part design and development of plastic components and assemblies for mass production. - Strong skills in SolidWorks or equivalent; ability to produce models and detailed engineering drawings, SOPs, control plans, and test records. - Practical experience with rapid prototyping (3D printing, CNC), building test fixtures, and executing verification tests. - Familiarity with DFM principles, supplier interactions, and part/equipment qualification. - Hands‑on, detail‑oriented mindset with the ability to iterate quickly, prioritize tasks, and learn new tools and processes. Requirements - Basic FEA/tolerance analysis skills and the ability to interpret results to inform design decisions. - Understanding of automation and assembly processes for mass production, including automated fixture and tooling design, PLC/robot integration, quality control integration, and transfer to high‑volume manufacturing. - Working knowledge of Polymerase Chain Reaction (PCR) or other biological applications of fluorescence-based techniques. Benefits - Comprehensive package of benefits including paid time off, medical/dental/vision insurance, and 401(k) to eligible employees. - Flexible, remote working arrangements for eligible roles. - Annual salary range for this role is $93,000 to $128,000. - This job is also eligible for bonus/incentive pay.