• Analyze large and complex datasets to identify trends, anomalies, risks, and business opportunities. • Build, maintain, and improve dashboards, recurring reports, and self-service analytics solutions. • Write efficient SQL queries to support business reporting, ad hoc analysis, and data validation. • Partner with analytics engineering and data engineering teams to validate and consume curated datasets. • Assist in designing, testing, and validating data models used in reporting and analytics workflows. • Translate business questions into measurable KPIs, analytical frameworks, and reporting requirements. • Perform data quality checks, investigate reporting inconsistencies, and support root cause analysis. • Document business logic, metric definitions, data sources, reporting methodologies, and assumptions. • Support workforce analytics, headcount reporting, workforce movement analysis, forecasting, and operational reporting. • Collaborate with stakeholders across Finance, HR, Operations, Product, and business leadership. • Identify opportunities to automate manual reporting processes and improve analytics scalability. • Support automation initiatives that reduce repetitive work and improve reporting consistency. • Use AI-assisted tools where appropriate to support analysis, documentation, workflow development, and reporting efficiency. • Validate AI-assisted outputs using strong analytical judgment, business context, and data quality standards. • Contribute to the continuous improvement of reporting standards, analytics processes, and data governance practices.

• Oversee data migration deliverables across planning, execution, and tracking to ensure timelines, quality standards, and dependencies are met. • Manage data migration testing deliverables, including coordination of test cycles, issue tracking, and validation readiness to support successful go-lives. • Facilitate clinical validation activities by coordinating with CMIO stakeholders to review and validate Data Collection Workbooks (DCWs). • Drive program process development by designing, documenting, and continuously improving workflows and standard operating procedures to support program execution. • Coordinate cross-functional stakeholders (clinical, technical, and program teams) to ensure alignment on deliverables, risks, and milestones. • Track and report program progress, proactively identifying risks, issues, and mitigation strategies related to data migration and validation efforts.

• Own forecasting, reporting, automation, and database management • Build and maintain revenue, headcount, and performance forecasting models • Design, build, and maintain internal dashboards across tools like Power BI, Looker • Identify and eliminate manual, repetitive reporting processes through intelligent automation • Design and manage structured databases that support operations, finance, and client reporting

Role Description This is a remote position. We are looking for a highly organized, analytical, and proactive Sales Operations & Data Analyst to join our growing team. This role is critical in supporting our Sales Managers and leadership team by taking ownership of sales reporting, operational coordination, data analysis, and performance tracking across multiple client accounts. You will play a key role in collating and analyzing sales data, producing actionable reports, identifying trends, and helping to build scalable operational systems that support business growth. This position requires someone who is highly detail-oriented, commercially aware, systems-driven, and confident managing multiple priorities in a fast-paced, growth-focused environment. Qualifications - Graduate of any Bachelor’s Degree. - Minimum of 3 to 5 years of work experience in Sales Operations, Sales Support, Data Analysis, Reporting, Executive Assistant, or similar operational support roles. - Strong understanding of sales processes, sales reporting, and performance metrics. - Advanced proficiency in Google Sheets and/or Microsoft Excel, including data analysis, reporting, dashboards, formulas, and trend tracking. - Experience collating and managing data from multiple sources and stakeholders. - Proven ability to generate reports and present insights in a clear, structured, and commercially meaningful way. - Highly analytical with excellent numerical reasoning and attention to detail. - Strong organizational and project management skills with the ability to manage multiple workflows simultaneously. - Strong communication and stakeholder management skills, with confidence liaising with clients, sales managers, and leadership teams. - Ability to identify trends, patterns, and performance opportunities within sales data. - Comfortable working with AI tools and automation platforms to improve reporting and operational efficiency. - Proven ability to work independently, take ownership, and manage responsibilities with minimal supervision. - Experience supporting fast-paced or scaling businesses is highly desirable. - Experience with CRM systems, reporting systems, or sales performance platforms is advantageous. - Experience in calendar management, scheduling coordination, and operational support is beneficial but not essential. Requirements - Collecting, collating, and organizing sales data from multiple clients and sales teams. - Build, manage, and maintain sales reporting dashboards, KPI trackers, and performance reports using Google Sheets and Excel. - Produce daily, weekly, and monthly sales performance reports and management packs. - Analyze sales activity, conversion rates, trends, and team performance metrics to provide meaningful operational insights. - Support the creation and management of visual reporting systems, including performance matrices and sales scorecards. - Work closely with Sales Managers and leadership to support data-driven coaching and client strategy discussions. - Coordinate with clients and stakeholders to ensure timely and accurate submission of sales data. - Assist with operational workflows, scheduling coordination, and client communications where required. - Help standardize reporting processes and create scalable operational systems across multiple client accounts. - Continuously identify opportunities to improve operational efficiency, reporting quality, and workflow processes. - Maintain structured documentation, reporting templates, and organized data systems. - Provide proactive support that enables Sales Managers to focus on client growth, coaching, and revenue generation. Benefits - Genuinely caring Leadership Team - Competitive salary package - Company-provided full set-up for desktop/laptop with a back-up internet - Free pre-employment Medical Assessment (T&C apply) - HMO on the first day of hire - 15 Vacation Leaves and 5 Sick Leaves - Annual Performance Reviews - Unlimited Employee Referral Incentives - Employee Loan Facilities - Social Clubs and Interest Workshops - Company events where you get a chance to win amazing prizes and be rewarded for your outstanding performance. - Statutory Benefits: Maternity, Paternity and Solo Parent Leaves, Magna Carta for Women, and Premium Pays