Remote Recruitment

Role Description We are seeking a motivated and experienced Account Manager to support a UK-based employer in managing client relationships and driving business growth. This role is ideal for a South African professional who is organised, proactive, and confident working with UK teams remotely. - Manage and support a portfolio of UK-based client accounts, ensuring high satisfaction and retention - Handle client queries, escalations, and ongoing communication efficiently - Communicate effectively with internal teams and external stakeholders across time zones - Maintain accurate records of client interactions, contracts, and account data - Use relevant tools such as CRM platforms, project management software, and communication tools - Support the wider team with reporting, presentations, and strategic account planning - Identify opportunities to upsell, cross-sell, or improve the client experience Qualifications - 2+ years of experience in account management, client services, or a related field - Excellent written and verbal communication skills in English - Strong organisational skills with the ability to manage multiple accounts simultaneously - Proficient in CRM systems and Microsoft Office or Google Workspace - Able to work independently and manage your own time effectively - High attention to detail and a proactive approach to problem-solving - Experience working with UK-based clients or employers is advantageous - Must have a reliable laptop, stable internet connection, and a quiet working environment Requirements - Salary: R35,000/month - 100% Remote

• Process monthly payroll accurately and on schedule for all employees • Calculate and reconcile salaries, overtime, leave pay, bonuses, and deductions • Ensure compliance with PAYE, UIF, SDL, and other statutory obligations • Prepare and submit EMP201, EMP501, and IRP5 returns via SARS eFiling • Maintain accurate payroll records and employee remuneration data • Resolve payroll queries from employees and management promptly • Liaise with HR and finance teams to ensure data accuracy and alignment

• Handle a high volume of inbound and outbound calls professionally and efficiently • Resolve customer queries, complaints, and requests within agreed timeframes • Accurately capture and update all call information in the CRM system • Follow approved scripts and call flows while adapting naturally to each conversation • Achieve daily and weekly call handling and quality assurance targets • Escalate complex issues to the appropriate supervisor or department • Maintain a courteous, professional, and solution-focused approach at all times

• Handle inbound customer queries via phone, email, and chat in a friendly and professional manner • Resolve customer concerns promptly, ensuring a positive and satisfactory experience • Accurately log all customer interactions and updates in the CRM system • Follow up with customers to confirm that issues have been fully resolved • Maintain up-to-date knowledge of products, services, and company policies • Identify opportunities to improve the customer experience and share feedback with the team • Meet individual targets for response times, resolution rates, and customer satisfaction scores

• Compile, format, and distribute daily, weekly, and monthly business reports to relevant stakeholders • Gather data from multiple internal systems and consolidate into clear, accurate reports • Maintain and update reporting templates, dashboards, and data trackers • Ensure all reports are delivered on time and meet quality and accuracy standards • Identify and flag discrepancies or anomalies in data for review • Assist with the development of new reporting formats as business needs evolve • Support management with ad hoc data requests and analysis as required

• Respond to and resolve inbound support tickets, emails, and calls within agreed SLA timeframes • Diagnose and troubleshoot technical and non-technical issues reported by users • Log, track, and update all support requests accurately in the helpdesk system • Escalate unresolved issues to second-line support or relevant teams with clear documentation • Guide users through step-by-step solutions in a clear and friendly manner • Contribute to the development and maintenance of knowledge base articles and FAQs • Identify recurring issues and report trends to the support team lead

Role Description We are seeking a motivated and experienced Financial Analyst to support a UK-based employer in delivering financial insights and strategic reporting. This role is ideal for a South African professional who is organised, proactive, and confident working with UK teams remotely. - Manage and support the preparation of financial reports, forecasts, and budgets - Handle data gathering, cleansing, and analysis across multiple financial systems - Communicate effectively with internal teams and external stakeholders across time zones - Maintain accurate records of financial transactions, models, and reporting outputs - Use relevant tools such as Excel, financial modelling software, and ERP systems - Support the wider team with month-end close activities, variance analysis, and presentations - Identify opportunities to improve financial processes and reduce reporting inefficiencies Qualifications - 2+ years of experience in financial analysis, accounting, or a related field - Excellent written and verbal communication skills in English - Strong organisational skills with the ability to manage multiple financial tasks simultaneously - Proficient in Microsoft Excel, financial modelling, and accounting tools - Able to work independently and manage your own time effectively - High attention to detail and a proactive approach to problem-solving - Experience working with UK-based clients or employers is advantageous - Must have a reliable laptop, stable internet connection, and a quiet working environment Requirements - Salary: R35,000/month - 100% Remote

• Analyse supply chain data to identify inefficiencies, bottlenecks, and cost-saving opportunities • Monitor inventory levels, lead times, and supplier performance metrics • Produce regular supply chain reports and dashboards for management • Support demand forecasting and procurement planning processes • Collaborate with logistics, procurement, and operations teams to resolve supply issues • Evaluate supplier performance and assist with vendor management initiatives • Document supply chain processes and recommend improvements

Role Description We are seeking a motivated and experienced Compliance Officer to oversee regulatory compliance across our organisation. - Monitor and ensure compliance with all relevant South African legislation and regulations - Develop, implement, and maintain compliance policies, procedures, and frameworks - Conduct regular internal compliance audits and risk assessments - Provide guidance and training to staff on compliance requirements - Manage FICA, POPIA, and FAIS compliance processes where applicable - Prepare compliance reports for management and regulatory bodies - Stay current with legislative changes and communicate their impact to the business Qualifications - 3+ years of experience in a compliance, risk, or regulatory role - Strong knowledge of South African financial services or business regulation - Excellent analytical and report-writing skills - High attention to detail and commitment to ethical conduct - Ability to interpret legislation and translate it into practical policies - Strong communication skills with regulators and internal stakeholders - Ability to manage compliance deadlines independently in a remote setting - Degree in Law, Commerce, Risk Management, or related field preferred Requirements - Salary: R38,000/month - 100% Remote

Role Description We are seeking a motivated and creative Content Creator to produce compelling written and visual content across our digital channels. - Create engaging content for social media, blogs, email newsletters, and the website - Develop short-form video scripts and on-brand copy for Instagram, TikTok, and LinkedIn - Research industry trends and translate them into shareable content - Collaborate with the marketing and design teams to align content with campaigns - Manage and maintain a content calendar for consistent publishing - Monitor content performance and improve strategy based on insights - Ensure all content aligns with brand voice, tone, and messaging guidelines Qualifications - 2+ years of experience in content creation, copywriting, or digital marketing - Strong writing skills adaptable to different platforms and audiences - Experience creating and editing short-form video content for social media - Proficiency in Canva, Adobe tools, or similar design platforms - Understanding of SEO principles and content optimisation - Creative, self-motivated, and able to manage content output independently - Strong time management for meeting publishing deadlines remotely - Degree or diploma in Marketing, Journalism, or Communications preferred Requirements - Salary: R24,000/month - 100% Remote