rockITdata

• Gain hands-on experience supporting the delivery and growth of federal healthcare contracts within a government contracting environment. • Assist with lead generation, sales outreach, and administrative activities that support contract delivery, financial accuracy, and operational efficiency. • Support business development efforts through outbound prospecting, including cold calls, emails, and LinkedIn outreach. • Maintain and update CRM records with prospect information and communication history. • Assist in identifying teaming opportunities with prime contractors and other federal partners. • Conduct market research on upcoming opportunities, contract vehicles, and industry trends. • Prepare meeting materials, prospect lists, and follow-up communications. • Assist with timesheet reconciliation and labor reporting to ensure accuracy and compliance. • Support expense report reconciliation and documentation. • Prepare ad hoc operational and financial reports. • Organize project documentation and maintain contract files. • Provide general administrative support to the Federal Delivery team.

• Deliver instructor-led, virtual, and hands-on training sessions supporting enterprise healthcare technology implementations. • Provide end-user support during system deployments, go-live activities, and post-implementation stabilization periods. • Reinforce training curriculum, job aids, user guides, and learning materials developed by the instructional design team. • Coach end users on system functionality, workflows, and best practices to improve user confidence and technology adoption. • Monitor user readiness and adoption while gathering feedback to identify additional training needs. • Collaborate with Organizational Change Management, Communications, and Deployment teams to ensure a consistent user experience throughout implementation. • Support train-the-trainer sessions and assist customer organizations with local training efforts. • Document training activities, attendance records, user feedback, and adoption metrics. • Identify opportunities to improve training delivery, user engagement, and adoption strategies. • Serve as a trusted point of contact for end users during implementation, promoting a positive customer experience and successful organizational transition.

• Develop, execute, and maintain functional, integration, system, regression, performance, and user acceptance test plans. • Create detailed test scripts, test scenarios, and supporting test data based on documented business and technical requirements. • Execute manual and automated testing activities throughout the software development lifecycle. • Identify, document, prioritize, and track software defects through resolution while working closely with development teams. • Validate system functionality against approved business requirements, technical specifications, and acceptance criteria. • Support Configuration and Integration Testing (CIT) activities to ensure applications are fully validated before production deployment. • Participate in Integrated Design Reviews (IDR), Functional Readiness Reviews (FRR), deployment readiness reviews, and production validation activities. • Maintain testing documentation, defect logs, traceability records, and quality metrics supporting program governance. • Collaborate with Business Analysts, Test Case Designers, engineers, and project managers to continuously improve testing processes and software quality. • Recommend improvements to testing strategies, automation opportunities, and quality assurance processes that strengthen overall program performance.

• Design, develop, and maintain comprehensive test cases, test scenarios, and test scripts based on business, functional, and technical requirements • Review business requirements, user stories, workflow documentation, and acceptance criteria to ensure complete testing coverage • Develop positive, negative, regression, integration, system, and user acceptance test scenarios supporting enterprise healthcare applications • Create and maintain test data supporting manual and automated testing activities • Collaborate with Business Analysts, developers, Test Engineers, and project stakeholders to clarify requirements and validate expected system behavior • Maintain requirements traceability between business requirements, test cases, defects, and production releases • Support Configuration and Integration Testing (CIT), deployment validation, and production readiness activities • Review test execution results and recommend improvements to testing strategies and overall software quality • Maintain testing documentation, test repositories, and quality records supporting governance and audit activities • Promote continuous improvement by identifying opportunities to improve testing methodologies, documentation standards, and quality assurance processes

• Lead site activation planning and deployment coordination activities for enterprise healthcare technology implementations. • Develop and maintain site implementation schedules, deployment plans, readiness checklists, and milestone trackers. • Coordinate implementation activities with Government stakeholders, healthcare facilities, technical teams, and third-party partners. • Monitor site readiness by tracking infrastructure, network connectivity, hardware, software, training, and operational dependencies. • Facilitate deployment planning meetings, implementation reviews, and go-live readiness assessments. • Coordinate production deployment activities and provide implementation support during activation events. • Identify deployment risks, issues, and dependencies while working with project leadership to develop mitigation strategies. • Collaborate with Organizational Change Management, Training, Engineering, Infrastructure, and Release Management teams to ensure successful implementation. • Prepare executive status reports, implementation dashboards, and customer briefing materials supporting deployment governance. • Capture lessons learned and recommend continuous improvements that strengthen future deployment and site activation activities.

• Support security control assessment activities throughout the system development lifecycle. • Evaluate technical, operational, and management security controls for compliance with established security requirements. • Assist with the preparation and review of security assessment documentation. • Document assessment findings and support remediation tracking activities. • Support continuous monitoring efforts by reviewing evidence and validating implementation of corrective actions. • Collaborate with ISSOs, engineering teams, and Government stakeholders to resolve assessment findings. • Assist with security reviews supporting system authorization and ongoing compliance activities. • Maintain assessment records, supporting documentation, and security artifacts. • Participate in security meetings, technical reviews, and compliance discussions. • Support continuous improvement of cybersecurity assessment processes and documentation.

• Manage and maintain the program's Risk, Issue, Assumption, and Dependency (RAID) log throughout the project lifecycle. • Identify, assess, prioritize, and monitor program risks while developing mitigation and contingency plans. • Track program issues and coordinate resolution activities with project managers, technical leads, and stakeholders. • Facilitate regular RAID review meetings and provide status updates to program leadership. • Monitor cross-functional dependencies and ensure impacts to schedule, scope, or budget are identified early. • Prepare executive dashboards, risk summaries, and governance reports supporting customer and leadership reviews. • Collaborate with project teams to proactively identify emerging risks and opportunities for continuous improvement. • Maintain documentation supporting governance activities, readiness reviews, and customer reporting requirements. • Recommend improvements to project governance processes that strengthen risk management and program execution. • Support Program Management Office (PMO) activities as needed to ensure successful project delivery.

• Develop and manage enterprise release strategies, deployment schedules, and implementation plans supporting multiple project workstreams. • Coordinate software releases across engineering, infrastructure, cybersecurity, testing, cloud operations, and Government stakeholders. • Lead release planning meetings, deployment readiness reviews, and production go/no-go decision activities. • Develop release calendars and coordinate implementation timelines across multiple technical teams. • Manage production deployment activities, cutover planning, rollback procedures, and post-deployment validation. • Monitor release progress, implementation risks, and deployment dependencies while coordinating issue resolution. • Collaborate with Test Engineers, Engineering Leads, Configuration Management, and cybersecurity teams to ensure production readiness. • Maintain release documentation, deployment procedures, implementation records, and operational runbooks. • Track release metrics, implementation performance, and lessons learned to improve future deployment activities. • Promote DevSecOps, automation, continuous integration, continuous delivery (CI/CD), and release management best practices across the program.

• Lead quality assurance activities across all PWS task areas (3.1 through 3.10) • Conduct independent quality reviews of project deliverables to ensure compliance with established quality standards • Verify deliverables meet contractual requirements prior to customer submission • Support CMMI Maturity Level 3 (ML3) process compliance throughout the program • Perform process compliance reviews and document quality findings • Track quality issues and support corrective actions as needed • Facilitate lessons learned activities and continuous process improvement initiatives • Collaborate with Program Management and project teams to promote quality best practices • Maintain quality assurance records and process compliance documentation • Support program governance and quality reporting activities

• Coordinate technical integration activities supporting enterprise healthcare modernization initiatives. • Collaborate with engineering, infrastructure, networking, cloud, cybersecurity, and application development teams to support system integration efforts. • Support implementation of interfaces, application connectivity, and enterprise interoperability across multiple environments. • Coordinate infrastructure readiness activities, including server, network, cloud, database, and application dependencies. • Monitor technical implementation schedules and integration milestones while tracking risks and dependencies. • Support Configuration and Integration Testing (CIT), deployment planning, and production readiness activities. • Facilitate technical working sessions, design reviews, integration planning meetings, and implementation discussions. • Maintain technical documentation, interface specifications, integration diagrams, and implementation records. • Assist with troubleshooting technical integration issues and coordinate resolution with appropriate technical teams. • Recommend process improvements that strengthen systems integration, implementation efficiency, and operational reliability.