Innovation for You
Director of Solutions Engineering
Location
United States
Posted
10 days ago
Salary
0
Seniority
Lead
Job Description
Director of Solutions Engineering
Lumiplan
• Build and lead a high‑performing, customer‑centric Solution Engineering organization supporting Commercial, Product, and Operations. • Define the long‑term vision for technical pre‑sales, solution design, and field‑readiness capabilities. • Establish scalable processes for surveys, PDIs, technical assessments, SOW development, and solution validation. • Partner with Commercial leadership to align technical resources with regional priorities and revenue targets. • Drive revenue growth across maintenance services, spares, upgrades, and major projects through timely, accurate, and compelling technical engagement. • Implement a presales technician model to accelerate surveys, improve SOW quality, and increase win rates. • Lead a distributed team of Solution Engineers and Onsite Maintenance Technicians across North America. • Oversee creation and accuracy of Statements of Work; ensure surveys and site visits are completed efficiently and consistently. • Support escalations, complex integrations, and high‑visibility deployments. • Collaborate with Operations and Support to ensure smooth handoffs from pre‑sales to deployment to long‑term service.
Job Requirements
- 10+ years in solution engineering, technical pre‑sales, systems integration, or related technical leadership roles.
- Proven success leading distributed, customer‑facing technical teams.
- Strong understanding of transit technology, embedded systems, software platforms, or complex hardware‑software ecosystems.
- Demonstrated ability to influence revenue outcomes through technical strategy and customer engagement.
- Excellent communication skills with the ability to simplify complex technical concepts.
- Experience building scalable processes, documentation standards, and cross‑functional workflows.
- Ability to travel up to 50% as needed to support regional teams, OEMs, and customer engagements.
Benefits
- Competitive total compensation package with career growth potential.
- Generous time off : Vacation and wellness time, paid company holidays, floating holidays.
- Educational Assistance Program : Robust reimbursement program for professional growth.
- Health and wellness : Medical, dental, and vision coverage plus excellent 401k matching.
- Benefits effective on Day #ONE.
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