Company Description Moveworks is the Agentic AI Assistant platform that empowers the entire workforce. Our platform enables employees to converse with all of their business systems through natural language to quickly find answers and automate tasks. Powered by the world's most advanced LLMs, our proprietary models, and a sophisticated Agentic AI platform, we're transforming how work gets done by allowing AI to take initiative, streamline complex workflows, and continuously learn and adapt. Moveworks is trusted by over 5.5 million employees at more than 350 of the world's largest companies, including 10% of the Fortune 500, to automate everyday tasks and streamline business operations. Recognized on the Forbes Cloud 100 and AI 50 lists, Moveworks was also named one of Fast Company's 2025 Most Innovative Companies and Inc's Best in Business, in the Best in Innovation category. Moveworks was also recognized at Microsoft's 2025 Partner of the Year and in 2024, received the AI Breakthrough Award. In December 2025, Moveworks was acquired by ServiceNow, marking a pivotal milestone in our journey to create a single front door to work for all business systems. By combining ServiceNow's standard-setting workflow automation with Moveworks' Reasoning Engine and natural language capabilities, we deliver the AI platform for every person and every workflow. Built to go beyond basic summaries to deliver meaningful business impact. Together, our AI acts across enterprise systems to turn conversations into completed work. By joining our team, you'll be at the forefront of the AI transformation, backed by the global scale of ServiceNow and the agility of a high-growth company. We are looking for world-class talent to help us extend agentic AI to every employee across every corner of the business. Come join us! ServiceNow It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description We're looking for an exceptional individual to oversee the end-to-end lifecycle of enablement content and guided learning across internal teams and our partner ecosystem. That includes the intake, organization, and governance of content within Learning Management and Content Management Systems and leading the migration from Moveworks tools to ServiceNow platforms such as SharePoint and ServiceNow University. Key Responsibilities: - Develop and implement best practices for content intake, tagging, and upkeep. - Ensure content remains up to date and aligned with evolving needs. - Manage content repositories (e.g., SharePoint) and learning platforms (ServiceNow University, Sales Academy). - Organize and curate content for internal sales teams and partner ecosystems. - Oversee the creation and maintenance of reusable raw materials (videos, assets, guided learnings) for various audiences. - Partner closely with teams running live sessions to ensure recordings and materials are cataloged efficiently. Qualifications To be successful in this role you have: - 5-7 years in GTM enablement within a SaaS company. - Experience building content within a Learning Management System (LMS). - Experience managing content in a Content Management System (CMS). - Strong perspective on learning methodologies (e.g., flipped classroom, blended learning). - Ownership mindset in driving content processes, governance, and cross-team alignment. JV20 For positions in this location, we offer a base pay of $139,900 - $218,000, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

• Own and analyze full-funnel performance (Lead ? SQL ? Opportunity ? Closed Won) • Monitor conversion rates, pipeline velocity, time-in-stage, and rep performance • Identify pipeline gaps, coverage issues, and key performance drivers • Build and maintain forecasting models across pipeline, bookings, and renewals • Support quarterly and annual planning processes • Deliver accurate, insight-driven forecasts with clear variance analysis • Develop and maintain executive-facing dashboards and reporting • Translate data into actionable recommendations for Sales leadership • Partner with Business Systems team to ensure Salesforce data integrity and hygiene • Define and standardize GTM KPIs

• Partner with Business Development and Marketplace leadership, as well as cross-functional teams, to support initiatives that accelerate Roo’s growth • Build, maintain, and optimize tools, dashboards, and reporting to track performance across markets and sales activities • Analyze field performance and deliver actionable insights to improve productivity and outcomes • Support the development and execution of sales and account management playbooks • Identify and implement systems and processes that improve efficiency, scalability, and revenue attainment • Support and continuously improve Roo’s operating cadence (weekly, monthly, and quarterly business reviews) • Drive execution of GTM programs and operational rollouts in new markets and geographies • Monitor performance against targets and proactively surface insights, risks, and opportunities • Identify gaps in reporting, tools, or processes and independently drive solutions • Partner with Business Development and Account Management teams to support market strategies, including: • Lead generation and conversion optimization • Supply acquisition and marketplace health • Listing quality and pricing optimization • Collaborate with the Data team to size market opportunities and measure ROI of key initiatives • Conduct ad hoc analyses to inform strategic and operational decisions

• Managing lead assignment logic and workflows to ensure speed and accuracy. • Supporting our commercial teams (Sales, AM, CS, Marketing) with clean, organized, and up-to-date CRM data. • Building and maintaining reporting dashboards for Sales, Lead Gen, CS, and Leadership. • Identifying inefficiencies in current processes and proposing actionable improvements. • Partnering with the Operations Partners (Sales, Marketing, CX), and the broader Commercial Ops team on cross-functional initiatives. • Supporting adoption of new tools and processes through documentation and enablement. • Running small RevOps projects and contributing to a scalable commercial operations infrastructure.