Role Description eVisit is building a federal practice for our enterprise virtual care platform — already on the Carahsoft GSA vehicle and aligned to the digital care priorities of the VA, DHA, DoD/DoW, IHS, and federal civilian health agencies. As Federal Capture & Proposal Manager, you’ll own every federal pursuit from the moment we identify the opportunity through final submission. You’ll run Shipley capture, build the win strategy and partner ecosystem, lead color-team reviews, and personally write the executive summary and key technical volumes. You’ll work hand-in-hand with the Federal AE, federal solutions engineering, security (FedRAMP), legal/contracts, and our prime/SI partners. This is the seat that turns a federal pipeline into federal awards. Key Responsibilities - Run Shipley capture for every pursuit: opportunity qualification, customer/competitor intel, gate reviews, win strategy, teaming, price-to-win positioning. - Own the full proposal development lifecycle: kickoff, compliance matrix, outline, content plan, color-team reviews (pink, red, gold, white-glove), production, submission. - Write the executive summary and key technical / management / past-performance volumes yourself; orchestrate SME and partner contributions on the rest. - Build and maintain a content library / past performance database/capability statement set that compounds eVisit’s win rate over time. - Partner with the Federal AE on capture plans; partner with FedRAMP / security on compliance language; partner with prime contractors and Carahsoft on teaming and vehicle routing. - Run lessons-learned after every submission; instrument win/loss and pipeline conversion analytics; report capture and proposal KPIs to leadership. - Represent eVisit at industry days, capability briefings, and partner conferences when shaping warrants it. Qualifications - 7+ years combined federal capture and proposal experience (capture-only or proposal-only profiles will not qualify — hybrid experience is the bar). - Demonstrated record of leading at least 10 federal proposal submissions with a win-rate that you can defend in an interview. - Shipley capture-and-proposal methodology training (Shipley BD 101, Capture Planning, Proposal Development, or equivalent). - Fluency with federal acquisition: FAR / DFARS, GSA Schedule, SEWP, CIO-SP3/4, OASIS+, IDIQ task orders, OTAs, sole-source justifications. - Hands-on writer — must be able to write a compliant executive summary and technical volume without a separate writing team. - Bachelor’s degree or equivalent operational experience. Veterans and former federal acquisition professionals are explicitly encouraged to apply. - Travel 15-25%. Preferred Qualifications - APMP Foundation or Practitioner certification. - Prior experience selling or proposal-leading into VA, DHA, DoD/DoW, IHS, HHS, or CMS health programs. - Prior experience working with Carahsoft, Leidos, GDIT, GovCIO, Iron Bow, or other federal channel/SI partners on teamed responses. - Familiarity with FedRAMP authorization language and how to position a FedRAMP-aligned solution in a technical volume. - Experience standing up capture and proposal practice from scratch at a growth-stage firm.

• First-Pass Accuracy Architecture: Lead the technical design and implementation of strategic configuration logic to ensure flawless first-pass adjudication. Ensure that complex member benefits and provider contract terms are perfectly synchronized with our accuracy goals. • Strategic Process Optimization: Identify and address configuration gaps by optimizing edit logic and implementing enhanced precision-based review triggers to ensure payment precision at the point of initial intake. • Evolution of Automated Solutions: Lead the integration of automated solutions to improve efficiency and accuracy in plan configuration. Utilize data-forward strategies to analyze configuration data, identify trends, and proactively mitigate payment inaccuracies. • Cross-Functional Synergy: Act as the primary strategic bridge between Configuration, Payment Integrity, Clinical Review, and Compliance. Ensure that plan designs and regulatory requirements are translated into actionable, high-precision configuration logic. • Lean Team Leadership: Provide hands-on, "player-coach" leadership for a small, high-impact team of specialists, fostering a culture of excellence, accountability, and continuous technical learning. • Technical Documentation: Develop best practices and documentation for advanced configuration procedures.

• Own member engagement strategy across key channels, with telemarketing / live agent outreach as a critical lever alongside IVR, SMS, email, direct mail, and related touchpoints. • Design end-to-end engagement journeys that improve member activation and action across use cases such as opt-in, kit activation, kit return, visit scheduling, and downstream follow-through. • Build segmentation, messaging, and channel strategies tailored to health plan populations including Medicare Advantage, Medicaid, Commercial ACA, and other relevant lines of business. • Partner with Analytics, ML / AI, and operations teams to build targeting approaches, decision frameworks and reporting that help us understand what is and is not working across programs, with particular focus on telemarketing and live agent outreach performance. • Help shape how predictive models and ML-driven recommendations can be used to prioritize outreach, improve telemarketing targeting, optimize outreach cadence and channel selection, and increase member action rates. • Lead A/B testing and optimization across messaging, scripts, creative, timing, sequencing, and channel mix, with particular attention to what improves connection and conversion in telemarketing and phone-based outreach. • Partner with teams responsible for scripts, templates, print, digital comms, and implementation to ensure engagement strategy is translated into effective, compliant execution. • Partner with client-facing and commercial teams to bring engagement strategy into health plan conversations early, helping shape program design, channel approach, and performance expectations upfront.

• Developing and delivering customer plans to achieve volume objectives and primary day-to-day selling interface at customer HQ • Manage direct account sales of McCormick product offerings, policies and procedures, score-carding, annual planning reviews, determine pricing, forecast & distribution for existing brands and new products • Sell-in of retail controllables with customer (mix, promotion, shelf, display) and manage deal negotiations • Determine appropriate product mix and gain subsequent distribution • Manage trade spend promotion system • Overnight travel required to key markets/accounts as needed to support the business (25%)