eVisit

• Run capture for every pursuit driven from Shipley best practices, opportunity qualification, customer/competitor intel, gate reviews, win strategy, teaming, and price-to-win positioning. • Own the full proposal development lifecycle: kickoff, compliance matrix, outline, content plan, color-team reviews (pink, red, gold, white-glove), production, and submission. • Write the executive summary and key technical, management, and past-performance volumes; orchestrate SME and partner contributions on the rest. • Build and maintain a content library, past-performance database, and capability statement set that compounds eVisit’s win rate over time. • Partner with the Federal AE on capture plans; partner with operations on delivery; partner with prime contractors on teaming and vehicle routing. • Run lessons-learned after every submission; instrument win/loss and pipeline conversion analytics; report capture and proposal KPIs to leadership. • Represent eVisit at industry days, capability briefings, and partner conferences when shaping warrants it. • Track and manage key success metrics, including but not limited to: - Submitted-proposal volume and on-time submission rate - Win rate (trailing 12 months) - Compliance-matrix score against government evaluation models - Pipeline conversion (capture-qualified → submitted → awarded)

• Own quota and territory plan for federal market (VA, DHA, DoD/DoW, IHS, HHS sub-agencies, or assigned mix). • Build and execute a capture strategy for each priority opportunity: stakeholder map, mission case, value engineering, partner ecosystem, and contract vehicle path. • Run consultative C-suite and program-office engagements with CIOs, CMIOs, clinical leaders, contracting officers, and SI partners. • Partner with eVisit’s federal solutions engineering, operations, legal, and proposal teams to respond to RFIs/RFPs and shape opportunities. • Work alongside Primes and other federal channel/SI partners to route deals through the right vehicles (GSA, SEWP, CIO-SP3/4, OTA, IDIQ). • Represent eVisit at federal health and digital-health events (HIMSS, AFCEA, DHITS, etc.) and provide product and pricing feedback to the federal go-to-market and product teams; shape eVisit’s federal roadmap from the field. • Track and manage key success metrics, including but not limited to: • Quota attainment and bookings against plan • New federal logos closed and pipeline conversion rate • Multi-year contract value (TCV) per deal • Pipeline coverage and forecast accuracy

Role Description We are seeking a highly driven Federal Account Executive who will own the full sales cycle for federal accounts; developing the territory plan, leading capture, building stakeholder coalitions across government program offices and prime integrators, and closing multi-year platform agreements that modernize care delivery for service members, veterans, and federal beneficiaries. Core Responsibilities: - Territory & Quota Ownership: Own quota and territory plan for federal market (VA, DHA, DoD/DoW, IHS, HHS sub-agencies, or assigned mix). - Capture Strategy & Execution: Build and execute a capture strategy for each priority opportunity: stakeholder map, mission case, value engineering, partner ecosystem, and contract vehicle path. - Executive & Program Engagement: Run consultative C-suite and program-office engagements with CIOs, CMIOs, clinical leaders, contracting officers, and SI partners. - Cross-Functional Partnership: Partner with eVisit’s federal solutions engineering, operations, legal, and proposal teams to respond to RFIs/RFPs and shape opportunities. - Channel & Partner Co-Sell: Work alongside Primes and other federal channel/SI partners to route deals through the right vehicles (GSA, SEWP, CIO-SP3/4, OTA, IDIQ). - Market Representation: Represent eVisit at federal health and digital-health events (HIMSS, AFCEA, DHITS, etc.) and provide product and pricing feedback to the federal go-to-market and product teams; shape eVisit’s federal roadmap from the field. - Success Metrics: Track and manage key success metrics, including but not limited to: - Quota attainment and bookings against plan - New federal logos closed and pipeline conversion rate - Multi-year contract value (TCV) per deal - Pipeline coverage and forecast accuracy Qualifications - Bachelor’s degree or equivalent operational experience. Military service explicitly counts. Requirements - Minimum of 7 years of quota-carrying enterprise SaaS or healthcare technology sales, with at least 3 years selling directly into U.S. federal health customers (VA, DHA, DoD, IHS, HHS, or related). - Demonstrated record of closing $1M+ ARR (or equivalent multi-year contract value) federal deals. - Working fluency in federal procurement: GSA Schedule, SEWP, CIO-SP3/4, OTA, IDIQ task orders, and how to route a deal through the right vehicle. - Experience selling alongside or through federal channel/SI partners. Skills - Consultative, capture-style selling at the C-suite and program-office level. - Strong territory planning and account-mapping discipline. - Excellent written and verbal communication; able to translate clinical and technical value to government stakeholders. - Forecast hygiene and CRM discipline (Salesforce or comparable). - Ability to operate independently in a high-ambiguity, early-stage federal practice. Preferred Qualifications - Existing relationships at VA Office of Connected Care, HHS, DHA, or DoW Defense Health Program offices. - Background in digital healthcare platforms, virtual care, telehealth, EHR, or clinical workflow software. - Veteran status or prior military service. - For DHA / DoD / DoW / IC Accounts: ability to obtain a Secret clearance (current or eligible). - Based in the DMV (McLean / Tysons / Arlington / DC / suburban MD); willingness to travel 30–50% to federal customer sites and partner offices.

Role Description As the Capture & Proposal Manager, you will own every federal pursuit from the moment we identify the opportunity through final submission. You will run capture, build the win strategy and partner ecosystem, lead color-team reviews, and personally write the executive summary and key technical volumes, all driven by Shipley best practices. You will work hand-in-hand with the Federal AE, federal solutions engineering, operations, legal/contracts, and our partners. This is the seat that turns a federal pipeline into federal awards. - Capture Leadership: Run capture for every pursuit driven from Shipley best practices, opportunity qualification, customer/competitor intel, gate reviews, win strategy, teaming, and price-to-win positioning. - End-to-End Proposal Ownership: Own the full proposal development lifecycle: kickoff, compliance matrix, outline, content plan, color-team reviews (pink, red, gold, white-glove), production, and submission. - Hands-On Writing: Write the executive summary and key technical, management, and past-performance volumes; orchestrate SME and partner contributions on the rest. - Knowledge Asset Building: Build and maintain a content library, past-performance database, and capability statement set that compounds eVisit’s win rate over time. - Cross-Functional Partnership: Partner with the Federal AE on capture plans; partner with operations on delivery; partner with prime contractors on teaming and vehicle routing. - Performance Discipline: Run lessons-learned after every submission; instrument win/loss and pipeline conversion analytics; report capture and proposal KPIs to leadership. - Market Engagement: Represent eVisit at industry days, capability briefings, and partner conferences when shaping warrants it. - Success Metrics: Track and manage key success metrics, including but not limited to: - Submitted-proposal volume and on-time submission rate - Win rate (trailing 12 months) - Compliance-matrix score against government evaluation models - Pipeline conversion (capture-qualified → submitted → awarded) Qualifications - Education: Bachelor’s degree or equivalent operational experience. Veterans and former federal acquisition professionals (KO / COR / PM) are explicitly encouraged to apply. - Certification: Shipley capture-and-proposal methodology training required (Shipley BD 101, Capture Planning, Proposal Development, or equivalent). APMP Foundation or Practitioner certification preferred. - Experience: Minimum of 7 years combined federal capture and proposal experience. Capture-only or proposal-only profiles will not qualify, hybrid experience is the bar. - Demonstrated record of leading at least 10 federal proposal submissions with a win-rate you can defend in interview. - Fluency with federal acquisition: FAR / DFARS, GSA Schedule, SEWP, CIO-SP3/4, OASIS+, IDIQ task orders, OTAs, and sole-source justifications. - Hands-on writer — must be able to draft a compliant executive summary and technical volume without a separate writing team. Requirements - Shipley methodology fluency (Capture Planning, Proposal Development Lifecycle, color teams). - Compliance-matrix construction and government evaluation-model interpretation. - Strong technical and executive writing. - Proficient in proposal collaboration platforms (Microsoft Word at scale, SharePoint, Loopio, Responsive, or equivalent). - Stakeholder orchestration across SMEs, primes, channel partners, and contracts/legal. Preferred Qualifications - Prior experience selling or proposal-leading into VA, DHA, DoD/DoW, IHS, HHS, or CMS health programs. - Prior experience working with federal channel/SI partners on teamed responses. - Experience standing up capture and proposal practice from scratch at a growth-stage firm. - For DoD / DHA-leaning pursuits: Secret clearance eligibility preferred.

Role Description eVisit is building a federal practice for our enterprise virtual care platform — already on the Carahsoft GSA vehicle and aligned to the digital care priorities of the VA, DHA, DoD/DoW, IHS, and federal civilian health agencies. As Federal Capture & Proposal Manager, you’ll own every federal pursuit from the moment we identify the opportunity through final submission. You’ll run Shipley capture, build the win strategy and partner ecosystem, lead color-team reviews, and personally write the executive summary and key technical volumes. You’ll work hand-in-hand with the Federal AE, federal solutions engineering, security (FedRAMP), legal/contracts, and our prime/SI partners. This is the seat that turns a federal pipeline into federal awards. Key Responsibilities - Run Shipley capture for every pursuit: opportunity qualification, customer/competitor intel, gate reviews, win strategy, teaming, price-to-win positioning. - Own the full proposal development lifecycle: kickoff, compliance matrix, outline, content plan, color-team reviews (pink, red, gold, white-glove), production, submission. - Write the executive summary and key technical / management / past-performance volumes yourself; orchestrate SME and partner contributions on the rest. - Build and maintain a content library / past performance database/capability statement set that compounds eVisit’s win rate over time. - Partner with the Federal AE on capture plans; partner with FedRAMP / security on compliance language; partner with prime contractors and Carahsoft on teaming and vehicle routing. - Run lessons-learned after every submission; instrument win/loss and pipeline conversion analytics; report capture and proposal KPIs to leadership. - Represent eVisit at industry days, capability briefings, and partner conferences when shaping warrants it. Qualifications - 7+ years combined federal capture and proposal experience (capture-only or proposal-only profiles will not qualify — hybrid experience is the bar). - Demonstrated record of leading at least 10 federal proposal submissions with a win-rate that you can defend in an interview. - Shipley capture-and-proposal methodology training (Shipley BD 101, Capture Planning, Proposal Development, or equivalent). - Fluency with federal acquisition: FAR / DFARS, GSA Schedule, SEWP, CIO-SP3/4, OASIS+, IDIQ task orders, OTAs, sole-source justifications. - Hands-on writer — must be able to write a compliant executive summary and technical volume without a separate writing team. - Bachelor’s degree or equivalent operational experience. Veterans and former federal acquisition professionals are explicitly encouraged to apply. - Travel 15-25%. Preferred Qualifications - APMP Foundation or Practitioner certification. - Prior experience selling or proposal-leading into VA, DHA, DoD/DoW, IHS, HHS, or CMS health programs. - Prior experience working with Carahsoft, Leidos, GDIT, GovCIO, Iron Bow, or other federal channel/SI partners on teamed responses. - Familiarity with FedRAMP authorization language and how to position a FedRAMP-aligned solution in a technical volume. - Experience standing up capture and proposal practice from scratch at a growth-stage firm.

• End-to-End SDLC Ownership: Ultimately responsible for releasing a committed set of features to production on schedule without incident. This includes managing the complete lifecycle of technical delivery, ensuring seamless transitions through our defined phases: Ideation, Requirements, Design, Delivery, Testing, and Deployment. • Requirements & Design Readiness: Partner with stakeholders (Customer Success, Product, Engineering, QA, Sales) to ensure requirements are locked, acceptance criteria are clearly defined, and testability is validated before technical design begins. • Resource & Priority Enforcement: Actively monitor project health and dynamically negotiate/reallocate engineering and testing resources to ensure critical path items are prioritized and delivered on time. • Delivery & Quality Assurance: Oversee the "Tech Delivery" phase, acting as the primary driver to keep engineering unblocked. Ensure rigorous adherence to testing, approval, and rejection protocols before any code moves forward. • Release Management: Own the deployment pipeline. Coordinate the release to Beta environments, manage Customer Validation feedback loops, and authorize final deployments to Production. • Reporting & Transparency: Provide executive-level reporting on velocity, bottlenecks, and resource utilization. Call out risks early and bring actionable solutions to leadership. • Success Metrics: Track and manage key success metrics, including but not limited to: - On-time delivery rate across releases - Reduction in release defects or escaped defects - % of committed scope delivered - Improvement in engineering throughput or predictability

• Current & Future State Architecture: Document the current architectural state and draft comprehensive future-state target architectures. • FedRAMP Certification Architecture: Serve as the primary technical driver for FedRAMP authorization. Define clear system boundaries, evaluate and mandate compliant component choices (e.g., FIPS 140-2/3 validated cryptography), and lead technical remediation efforts to address audit findings and POA&Ms (Plan of Action and Milestones). • Advanced Branch Management & Alignment: Design, implement, and enforce a sustainable branching, merging, and release strategy across commercial and government environments. Prevent codebase drift, manage feature toggling across compliance boundaries, and optimize shared services while maintaining strict FedRAMP isolation requirements. • Future-Proofing & AI/ML Strategy: Lay the architectural groundwork for future Artificial Intelligence and Machine Learning (AI/ML) integrations, evaluating where these technologies can drive business value and enhance user experiences in upcoming product builds. • Business Alignment: Actively align technology initiatives and roadmaps with overarching business goals. • Lifecycle & Debt Management: Manage technology roadmapping, oversee lifecycle management, and proactively identify and mitigate technical debt incurred by parallel commercial/government product development. • Strategic Evaluation: Conduct "buy vs. build" analyses, vendor evaluations, and provide architectural input on requirement reviews and Level of Effort (LOE) estimations. • Telehealth & Real-Time Communications: Architect highly scalable, low-latency integrations for video technology and telephony systems that serve as the backbone of our Telehealth offerings. • System Optimization: Make actionable recommendations for improvements to platform performance, scalability, stability, and security. • Architecture Modernization: Guide the strategic transition and considerations between microservices and monolithic architectures. • Integration & Interoperability: Define API strategy, governance, and system integration patterns to ensure seamless interoperability. • Data Oversight: Collaborate on data flow architectures and provide oversight for data modeling best practices. • Government Compliance Enforcement: Translate FedRAMP (Moderate/High), DoD SRG, or other government compliance frameworks into actionable, testable engineering requirements and architectural patterns. • Healthcare Compliance & Data Privacy: Ensure all architectures strictly comply with HIPAA, safeguarding Protected Health Information (PHI), alongside other data privacy regulations such as GDPR and CCPA. • Secure Architecture: Drive the implementation of Zero-Trust architecture paradigms. • Identity Management: Collaborate with security teams on robust Identity and Access Management (IAM) strategies. • Agile/DevOps Integration: Integrate architectural workflows within Agile and SAFe frameworks. • Deployment Excellence: Align architectural standards with CI/CD pipelines and DevOps best practices, specifically accounting for deployment pipelines into distinct commercial and GovCloud environments. • Innovation Testing: Lead the development and evaluation of Proof of Concepts (PoCs) for emerging technologies, including early-stage exploration of AI/ML tooling. • Business Continuity: Participate in disaster recovery planning and ensure architectures support strict business continuity requirements. • Cross-Functional Communication: Bridge the communication gap between product management and engineering teams. • Stakeholder Engagement: Translate complex technical concepts, trade-offs, and strategies into clear language for non-technical stakeholders. • Mentorship: Mentor senior developers and tech leads, fostering a continuous culture of technical excellence and collaborative problem-solving.

Role Description We are seeking a strategic and highly analytical Enterprise Application Architect to bridge the gap between our business objectives and technical execution within our Telehealth platform. In this critical role, you will be responsible for understanding and documenting our current technical landscape, designing resilient future-state architectures, and driving the complex technical strategy required to achieve and maintain our FedRAMP certification. You will serve as a technical north star for our engineering teams, balancing the need for rapid innovation with strict adherence to security, compliance, and scalability standards. Crucially, you will architect and enforce the codebase branching and release management strategies that allow our commercial and government offerings to coexist efficiently without accumulating massive technical debt. If you excel at translating complex technical concepts for executive stakeholders, mentoring senior technical talent, and navigating the nuances of multi-environment, highly-regulated architectures (including both FedRAMP and HIPAA), we want you on our team. Qualifications - 8+ years of software engineering experience, with at least 3+ years in an enterprise architectural role. - Proven, hands-on experience architecting software for FedRAMP authorization, including deep familiarity with government cloud environments (e.g., AWS GovCloud, Azure Government) and boundary isolation requirements. - Deep understanding of cloud architectures (AWS/Azure/GCP), API gateways, microservices, complex source control management (SCM) strategies for parallel release tracks, modern deployment pipelines, video/telephony integrations, and data models in a Ruby on Rails environment. - Familiarity or hands-on experience with AI/ML architectural concepts and large language model (LLM) integrations is a strong plus. - Exceptional verbal and written communication skills with a track record of influencing executive leadership. - Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent practical experience). Requirements - Document the current architectural state and draft comprehensive future-state target architectures. - Serve as the primary technical driver for FedRAMP authorization. - Design, implement, and enforce a sustainable branching, merging, and release strategy across commercial and government environments. - Lay the architectural groundwork for future Artificial Intelligence and Machine Learning (AI/ML) integrations. - Actively align technology initiatives and roadmaps with overarching business goals. - Manage technology roadmapping, oversee lifecycle management, and proactively identify and mitigate technical debt. - Conduct "buy vs. build" analyses, vendor evaluations, and provide architectural input on requirement reviews and Level of Effort (LOE) estimations. - Architect highly scalable, low-latency integrations for video technology and telephony systems. - Make actionable recommendations for improvements to platform performance, scalability, stability, and security. - Guide the strategic transition and considerations between microservices and monolithic architectures. - Define API strategy, governance, and system integration patterns to ensure seamless interoperability. - Collaborate on data flow architectures and provide oversight for data modeling best practices. - Translate FedRAMP (Moderate/High), DoD SRG, or other government compliance frameworks into actionable, testable engineering requirements. - Ensure all architectures strictly comply with HIPAA and other data privacy regulations. - Drive the implementation of Zero-Trust architecture paradigms. - Collaborate with security teams on robust Identity and Access Management (IAM) strategies. - Integrate architectural workflows within Agile and SAFe frameworks. - Align architectural standards with CI/CD pipelines and DevOps best practices. - Lead the development and evaluation of Proof of Concepts (PoCs) for emerging technologies. - Participate in disaster recovery planning and ensure architectures support strict business continuity requirements. - Bridge the communication gap between product management and engineering teams. - Translate complex technical concepts, trade-offs, and strategies into clear language for non-technical stakeholders. - Mentor senior developers and tech leads, fostering a culture of technical excellence and collaborative problem-solving. Benefits

Role Description We are seeking a highly driven Technical Delivery Manager to own and execute our end-to-end Software Development Life Cycle (SDLC). You will be the central point of accountability for moving products from ideation through to production. You will not just track progress; you will actively drive it, enforcing prioritization, securing necessary resources, and ensuring quality gates are met at every stage. - End-to-End SDLC Ownership: Ultimately responsible for releasing a committed set of features to production on schedule without incident. This includes managing the complete lifecycle of technical delivery, ensuring seamless transitions through our defined phases: Ideation, Requirements, Design, Delivery, Testing, and Deployment. - Requirements & Design Readiness: Partner with stakeholders (Customer Success, Product, Engineering, QA, Sales) to ensure requirements are locked, acceptance criteria are clearly defined, and testability is validated before technical design begins. - Resource & Priority Enforcement: Actively monitor project health and dynamically negotiate/reallocate engineering and testing resources to ensure critical path items are prioritized and delivered on time. - Delivery & Quality Assurance: Oversee the "Tech Delivery" phase, acting as the primary driver to keep engineering unblocked. Ensure rigorous adherence to testing, approval, and rejection protocols before any code moves forward. - Release Management: Own the deployment pipeline. Coordinate the release to Beta environments, manage Customer Validation feedback loops, and authorize final deployments to Production. - Reporting & Transparency: Provide executive-level reporting on velocity, bottlenecks, and resource utilization. Call out risks early and bring actionable solutions to leadership. - Success Metrics: Track and manage key success metrics, including but not limited to: - On-time delivery rate across releases - Reduction in release defects or escaped defects - % of committed scope delivered - Improvement in engineering throughput or predictability Qualifications - Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field, or equivalent career experience. - Project Management Professional (PMP) certification preferred. Requirements - Minimum of 5 years of experience in project management, with at least 2 years in a technical project management role within a SaaS environment. - Proven experience in managing multiple technical projects simultaneously. - Demonstrated experience with Agile Scrum, including certification like CSM (Certified ScrumMaster) or equivalent, is highly desirable. Skills - Strong understanding of software development life cycles, particularly within SaaS products. - Excellent organizational, leadership, and problem-solving skills. - Proficient in project management tools like Clickup, Jira, Asana, or Microsoft Project. - Exceptional communication abilities, both written and verbal, to interact with diverse teams and clients. - Ability to work under pressure and manage multiple priorities in a fast-paced environment. Preferred Qualifications - Experience with cloud technologies and understanding of SaaS architecture. - Familiarity with DevOps practices. Required Skills & Mindset - Authoritative Driver: You do not just take notes; you hold cross-functional teams accountable to deadlines and process adherence. - Process Oriented: Deep experience managing structured, stage-gate, or hybrid delivery models (experience with highly regulated or linear SDLCs is a major plus). - Technical Fluency: Ability to understand technical designs and hold your own in conversations with engineering leads and architects.

About the Role We are seeking a visionary, operationally sharp Chief Product Officer to lead our product strategy, with a deep focus on the public sector. This executive will own the full product lifecycle — from discovery through delivery — and serve as the bridge between our SaaS capabilities and the complex procurement, compliance, and mission requirements of federal agencies. The ideal candidate brings a rare combination of commercial product leadership and hands-on experience navigating the federal landscape. Core Responsibilities - Define and drive the overall product vision, strategy, and multi-year roadmap aligned to federal agency missions and emerging government priorities - Lead product solutioning efforts in response to federal opportunities — including RFIs, RFPs, and Sources Sought — translating SaaS capabilities into compliant, compelling technical solutions - Partner closely with the Head of Federal Sales, Capture, and Proposals teams to shape win themes and product positioning for federal bids - Build and maintain deep relationships with federal agency stakeholders, program offices, and end users to drive continuous discovery and feedback loops - Own the product compliance roadmap — including FedRAMP authorization (In Process, Moderate/High), FISMA, NIST 800-53, IL2/IL4/IL5, as applicable - Oversee the product management organization, establishing best-in-class agile and iterative development practices tuned for government delivery timelines - Develop and present product briefings, demos, and capability overviews to C-suite stakeholders, agency CIOs, and technical evaluators - Collaborate with engineering and architecture teams to balance commercial innovation with the security and compliance demands of classified and unclassified federal environments - Track federal technology policy shifts (e.g., Executive Orders, OMB memos, NDAA provisions) and translate their implications into product decisions - Drive competitive differentiation by monitoring the GovTech landscape, incumbent contract holders, and emerging agency technology needs