• Support recurring and ad hoc reporting related to pipeline, bookings, forecasting, productivity, and performance metrics. • Maintain and validate sales data within CRM and related systems to ensure accuracy, completeness, and consistency. • Assist in the administration of sales processes, including territory alignment, account assignment, quota tracking, and pipeline management. • Partner cross-functionally to support operational workflows, system updates, and process documentation. • Analyze trends in sales data and provide insights to support business planning and decision-making. • Contribute to the preparation of dashboards, presentations, and performance summaries for leadership review. • Support system enhancements, testing, and user acceptance activities related to sales tools and reporting platforms. • Document standard operating procedures and ensure adherence to defined processes and controls. • Perform other duties and responsibilities as required to support business needs.

• Own and continuously improve the target-setting and quota allocation process across regions, countries and commercial teams. • Monitor commercial performance, manage and improve the bonus calculation process for the sales organization. • Drive pipeline management excellence across the commercial organization by monitoring pipeline hygiene, conversion dynamics, sales process adherence and portfolio growth performance. • Monitor the adoption and execution of commercial playbooks and operational processes across the sales organization. • Track and analyze salesforce efficiency and profitability by developing ROI and productivity models for the commercial organization. • Build and maintain reports, dashboards and commercial performance analyses using HubSpot and BI tools. • Support Regional Directors and senior leadership in drafting sales campaigns or strategic initiatives. • Work in close collaboration with the broader Commercial Strategy & Transformation team.

• Design and implement a scalable strategic account management framework by standardizing core processes and building relevant standard work • Develop and operationalize an account segmentation model that classifies strategic accounts by growth potential, competitive vulnerability, and relationship health, • Own the sales operations rhythm for strategic accounts by establishing and managing pipeline review cadences • Partner with the Strategic Account Analytics working group to analyze account health and identify trends, gaps, risks, and improvement opportunities • Perform value stream mapping in cross-business sales functions to identify pain points and unnecessary waste • Drive change management and continuous improvement by translating value stream mapping results into lean roadmaps

Title: Sales Operations Analyst (Energy, with German) Location: Gdańsk, Poznań, Wrocław, Poland Work Type: Hybrid Job ID: 475522 Job Description: Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world. Your role Join our Bid&Solution Team! We are a group of specialists supporting key bid projects. With us you will have the opportunity to work with the best experts from Poland, Germany, India and other Capgemini countries. As a Sales Operations Analyst you will be part of the local Bid Team and part of the virtual Sales Operations team of Capgemini Germany. You will be primarily responsible for controlling and maintaining our CRM system and supporting the monitoring of business development costs. Your tasks - support for business development cost control; - control and maintenance of our CRM system; - maintaining the sales funnel, organizing sales funnel meetings and preparing a sales forecast; - collaboration with Bid Teams in planning and analyzing budget deviations; - screening of contractual documents; - optimization of tools supporting reporting and planning; - preparing presentations for the Management Staff; - operational work with Capgemini systems. Your profile - have minimum a bachelor's degree in finance, economy or a comparable qualification; - are fluent in German and have a good command of English; - you know MS Office very well, and in particular excellent knowledge of Excel and Power BI; - you are reliable, self-disciplined, organized and have advanced skills of analytical thinking and problem solving; - quick understanding of complex relationships, good analytical skills, and a special affinity for numbers; - independent work with a high quality standard. What You'll love about working here? - Practical benefits: private medical care with Medicover with additional packages (e.g., dental, senior care, oncology) available on preferential terms, life insurance and 40+ options on our NAIS benefit platform, including Netflix, Spotify or Sports card; - Well-being culture: medical care with Medicover, private life insurance, and sposrts card. But we went one step further by creating our own Capgemini Helpline offering therapeutical support if needed and the educational podcast 'Let's talk about wellbeing' which you can listen to on Spotify; - Access to over 70 training tracks with certification opportunities (e.g., GenAI, Excel, Business Analysis, Project Management) on our NEXT platform. Dive into a world of knowledge with free access to Education First languages platform, TED Talks and Udemy Business materials and trainings. - Enjoy hybrid working model that fits your life - after completing onboarding, connect work from a modern office with ergonomic work from home, thanks to home office package (including laptop, monitor, and chair). Ask your recruiter about the details.world of knowledge with free access to Education First languages platform, Pluralsight, TED Talks, Coursera and Udemy Business materials and trainings. Get to know us! Capgemini is committed to diversity and inclusion, ensuring fairness in all employment practices. We evaluate individuals based on qualifications and performance, not personal characteristics, striving to create a workplace where everyone can succeed and feel valued.