Role Description We are seeking an experienced Pre-Sales Engineer to support our growing healthcare-focused sales organization. This role sits at the intersection of pre-sales engineering, healthcare interoperability, and secure data automation, working closely with Sales, Product, and Engineering teams to design and articulate solutions that solve real-world healthcare document and integration challenges. The ideal candidate brings a strong technical foundation, deep familiarity with healthcare document workflows, and hands-on experience with APIs and HL7 FHIR–based integrations into EHR platforms. Qualifications - 5+ years of experience in a Sales Engineer, Solutions Engineer, or Technical Pre-Sales role in the Healthcare space. - Strong understanding of healthcare document workflows, including secure document exchange and automation. - Hands-on experience with data extraction and classification technologies. - Solid working knowledge of APIs and system-to-system integrations. - Clear understanding of HL7 FHIR–based integrations into EHR or healthcare systems. - Experience supporting enterprise or healthcare SaaS sales cycles. - Ability to communicate complex technical concepts clearly to both technical and executive audiences. Requirements - Background in healthcare IT, interoperability, or clinical/administrative systems. - Experience with secure messaging, document management, or intelligent document processing platforms. - Familiarity with healthcare security and compliance requirements (e.g., HIPAA, HITRUST). - Programming or scripting experience supporting API integrations. - Experience collaborating with Professional Services or Implementation teams. Benefits - Compensation Range: $140,000 - $170,000 (Range can flux dependent on experience, education/training, etc.) - 401K plan w/ 6% company match (vests immediately). - Flex-Time off + sick time. - 10 company holidays. - Full suite of health benefits (Medical, Dental, Vision)– employee only coverage covered at 100% (no employee cost). For employees + dependents, Concord covers 60% of premiums. - Voluntary insurance options: - Pet insurance. - Employee Life and AD&D. - Spousal Life and AD&D. - Child Life and AD&D. - Paid Parental Leave program. - Free unlimited ORCA card (Seattle area residents). - Employee Rewards and Recognition through NectarHR. - Unlimited access to Udemy for Business.

Grow with us About this opportunity As Head of Presales - Service Line Build , you will lead the presales strategy and capability for the Service Line Build domain across Market Area. The role focuses on driving Network Roll-Out (NRO) and domain-led growth while ensuring strong commercial discipline and margin protection. You will lead the Presales function responsible for NRO services costing, commercial modelling and risk management for large and complex RFPs across multiple Customer Units, strengthening Ericsson's position as a trusted strategic partner. What you will do - Lead and develop the presales team (~ 10 members), working closely with senior SMEs and multiple Customer Units (CUs). - Drive presales costing excellence and margin protection across RFPs, ensuring alignment with Scope of Work, responsibility Matrices & resource strategy while proactively managing scope risks. - Identify structurally loss-making areas within NRO Services and drive corrective actions, including strategic de-scoping or operational alignment with CUs to improve profitability. - Partner with CU NEO/Build Heads, KAMs to shape customer strategy, identify and qualify strategic opportunities and provide domain leadership, including acting as ACR/CSR where required. - Strengthen presales governance by embedding best practices, accelerating bid turnaround times and enhancing the quality and competitiveness of proposals across the region. - Deliver measurable outcomes including stronger NS/UM across CUs, improved pipeline and win rates and deeper/ strategic engagement with SEA accounts. - Implement Service Area Network strategy for Network Deployment including rolling out global programs. Join our Team Skills you bring - Domain expertise in Service Area Networks, NRO and telecom services costing for large-scale RFPs. - Proven leadership experience managing presales teams and senior SMEs in a complex, matrixed and multi-CU environment. - Strong commercial acumen with expertise in services costing, margin management and risk mitigation. - Ability to influence customer strategy and build trusted relationships with stakeholders (CU NEO/ Build heads) while collaborating closely with KAMs and delivery teams. - Track record of driving business growth and improving bid win rates in competitive and complex deal environments. - Experience with commercial frameworks and portfolio-led sales approaches. - Familiarity with presales automation, digital tooling and advanced Target Operating Models. - Ability to operate effectively across diverse markets, geographies and cultures within Market Area. What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like.We encourage you to consider applying to jobs where you might not meet all the criteria. We recognize that we all have transferrable skills, and we can support you with the skills that you need to develop.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more. Primary country and city: Srilanka (Colombo), Thailand (Bangkok), Bangladesh (Dhaka), Indonesia (Jakarta), Malaysia (Sunway), Philippines (Taguig), Vitenam (Ho Chi Minh) Job details: Domain Sales Support Manager Job Stage: Job Stage 8 Primary Recruiter: Rohit Aggarwal Hiring Manager: Rajiv Chadha

• Serve as the technical backbone of our regional channel team and partner ecosystem • Empower our partner community to become technical champions who can independently position, demonstrate, and deploy our security platform • Conduct technical training sessions and workshops to certify partner engineers • Assist partners in high-stakes discovery calls and demos • Oversee the technical execution of Proof of Value (PoV) and Proof of Concept (PoC) engagements • Act as a consultant to help regional partners design security workflows • Lead technical discussions on proactive security, including vulnerability assessments and risk prioritization • Act as the "technical bridge" between internal Product teams and partner engineering teams • Develop technical assets specifically for the channel • Keep regional partners informed on the latest cyber threats, zero-day vulnerabilities, and compliance requirements • Represent the company at trade shows, partner summits, and technical meetups

• Actively work alongside the Sales and Account Executive team members throughout the sales process by participating in business development calls and meetings with prospects and current customers. • Strategically analyze client's needs in great detail in order to design, present, and demonstrate the appropriate Information Security solutions throughout the sales cycle. • Demonstrate CyberMaxx solutions to prospects, customers and partners. • Assist the Sales team in reviewing and scoping solutions for proposals. • Promptly respond to Requests for Proposal (RFP’s). • Work in partnership with the Sales organization in order to successfully meet quota objectives set by the region. • Work with industry partners to stay current with relevant technologies and promote mutual technological selling strategies. • Provide consultative value to prospects regarding use of people, processes, and technology. • Consistently maintain and build upon technical advisor relationships.