• Own and improve HR operations across the employee lifecycle (onboarding to offboarding) • Manage payroll and benefits vendors (performance, controls, statutory compliance); HR Generalist runs monthly processing • Ensure local employment law compliance; maintain country contract templates and coordinate external counsel when needed • Coordinate commission governance and administration with sales and finance • Partner with the HRIS Specialist and HR Generalist to ensure accurate HR data, compliance and practical reporting • Support on complex ER cases from start to finish • Design and improve processes and automation in our HR system with the HRIS Specialist with focus on automation, data quality and practical use of AI tools where they add value.

Role Description Reporting to the HR Operations Manager - EMEA, you will partner with our Global HR Operations team to drive all aspects of HR Operations in the EMEA region. This isn't just about maintaining systems; it’s about supporting and scaling our HR operations in EMEA countries and being responsible for the execution of your ideas from concept to completion. We are looking for a data-driven problem solver with solid attention to detail who thrives in ambiguity, adapts quickly to a changing environment, and knows that sometimes laughter is indeed the best solution. What You Will Be Doing - Impact & Ownership: You will be the operational backbone for our EMEA region, ensuring a seamless journey for every employee. - Lifecycle Excellence: Responsible for the excellent delivery of the operational HR life cycle within assigned countries, including joiners to leavers, parental leaves, transfers, benefits enrolments, and regional monthly payroll. - Operational Control: Run HR operational activities, including handling employee queries via our ServiceNow ticketing system. - Strategic Partnership: Work closely with our Recruitment Operations Team to guarantee a smooth transition from candidate to an Elastic employee. - Regional Connection: Build your presence and connections regionally to ensure the HR team remains aware of the most important people topics. - Process Improvement: Lead process improvement projects for the region, introducing standardisation and optimising existing SOPs and playbooks. - Data & Systems: Ensure that our HR systems are up to date and use feedback gathered to ensure our operations function is successful across the EMEA region. - Partner Management: Proactively handle relationships with key internal partners, ensuring alignment across regional and functional HR teams to deliver a unified employee experience. Qualifications - Minimum 3 years of hands-on experience in HR Operations or HR Shared Services with exposure to a full employee lifecycle supporting EMEA countries. - Candidate Focus: A strong focus on the employee experience and customer service. - Process Management: Demonstrated experience in leading process improvement and creating Standard Operating Procedures. - Technical Skills: Experience with ServiceNow and Workday essential. - Communication: Excellent written and verbal communication and presentation skills; a second language is helpful. - Soft Skills: A problem-solver who can work independently in a fast-paced environment with a low ego, high integrity, and the ability to exercise confidentiality. Benefits - Competitive pay based on the work you do here and not your previous salary. - Health coverage for you and your family in many locations. - Ability to craft your calendar with flexible locations and schedules for many roles. - Generous number of vacation days each year. - Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service. - Up to 40 hours each year to use toward volunteer projects you love. - Embracing parenthood with a minimum of 16 weeks of parental leave.

Role Description Reporting to the HR Operations Manager - EMEA, you will partner with our Global HR Operations team to drive all aspects of HR Operations in the EMEA region. This isn't just about maintaining systems, it’s about supporting and scaling our HR operations in EMEA countries and being responsible for the execution of your ideas from concept to completion. We are looking for a data driven problem solver with solid attention to detail who thrives in ambiguity, adapts quickly to a changing environment, and knows that sometimes laughter is indeed the best solution. What You Will Be Doing - Impact & Ownership: You will be the operational backbone for our EMEA region, ensuring a seamless journey for every employee. - Lifecycle Excellence: Responsible for the excellent delivery of the operational HR life cycle within assigned countries, including joiners to leavers, parental leaves, transfers, benefits enrolments, and regional monthly payroll. - Operational Control: Run HR operational activities, including handling employee queries via our ServiceNow ticketing system. - Strategic Partnership: Work closely with our Recruitment Operations Team to guarantee a smooth transition from candidate to an Elastic employee. - Regional Connection: Build your presence and connections regionally to ensure the HR team remains aware of the most important people topics. - Process Improvement: Lead process improvement projects for the region, introducing standardisation and optimising existing SOPs and playbooks. - Data & Systems: Ensure that our HR systems are up to date and use feedback gathered to ensure our operations function is successful across the EMEA region. - Partner Management: Proactively handle relationships with key internal partners, ensuring alignment across regional and functional HR teams to deliver a unified employee experience. Qualifications - Minimum 3 years of hands-on experience in HR Operations or HR Shared Services with exposure to a full employee lifecycle supporting EMEA countries. - Candidate Focus: A strong focus on the employee experience and customer service. - Process Management: Demonstrated experience in leading process improvement and creating Standard Operating Procedures. - Technical Skills: Experience with ServiceNow and Workday essential. - Communication: Excellent written and verbal communication and presentation skills; a second language is helpful. - Soft Skills: A problem-solver who can work independently in a fast-paced environment with a low ego, high integrity, and the ability to exercise confidentiality. Benefits - Competitive pay based on the work you do here and not your previous salary. - Health coverage for you and your family in many locations. - Ability to craft your calendar with flexible locations and schedules for many roles. - Generous number of vacation days each year. - Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service. - Up to 40 hours each year to use toward volunteer projects you love. - Embracing parenthood with a minimum of 16 weeks of parental leave.

Role Description The United Nations Volunteers (UNV) programme contributes to peace and development through volunteerism worldwide. The Human Resources Section (HRS) provides a full range of HR services to the organization and its workforce. As part of the Human Resources Section, the Capacity Development Team (CDT) designs capacity development and learning programmes for UN Volunteers. The role involves collaboration with various teams to align learning initiatives with organizational priorities, contributing to: - Event Administration and Logistics: - Assist in coordination and delivery of global workshops, including managing enrolments, facilitator scheduling, logistical arrangements, and providing technical support during virtual events. - Ensure timely preparation, review, and dissemination of learning materials, collaborating with focal points and facilitators. - Perform administrative tasks such as tracking attendance, managing participant lists, and preparing event summaries. - Learning Design Support for UN Volunteers: - Assist in developing and designing learning content for delivery to UN Volunteers across different contexts. - Collaborate with subject matter experts and learning stakeholders to create engaging and accessible learning experiences. - Support facilitators by consolidating inputs, version-checking materials, and ensuring materials are shared in a timely and accessible manner. - Communication and Advocacy: - Support content curation, design and distribution of promotional materials, and updates on UNV learning initiatives to increase awareness and participation in UNV learning opportunities. - Collaborate with volunteers and partners to develop communication materials that highlight their contributions and the outcomes of learning initiatives. - Monitoring and Reporting: - Support implementation of tracking systems to monitor the reach and outcomes of learning initiatives and communication campaigns. - Follow-up on learning evaluation processes, ensuring timely data collection and centralization through designated platforms and tools. - Support analysis of feedback and evaluation results for reports on the workshop outcomes, providing data-driven recommendations for improvements. - eCampus - Learning Platform Support: - Support update and maintenance of accurate information on the UNV eCampus platform, ensuring accessibility and relevance of learning resources. Qualifications - Desired: Degree in International Relations, International Development, Education, Adult Learning, Human Resources, Communications, Marketing, or another related field. - Proficiency in English, with the ability to communicate effectively in both written and spoken forms is required. - Knowledge of one/more of the other five official languages of the UN (Arabic, Chinese, French, Russian and Spanish) is very desirable. Requirements - Alignment of the activities in these TOR with the course of study. - Experience in one or more of the following: - Creating and disseminating communication materials, managing social media accounts, or supporting communication campaigns. - Organizing events, workshops, or webinars, including responsibilities such as scheduling, logistics planning, and participant communication and engagement. - Conducting research on global trends or best practices and preparing reports or summaries with actionable insights based on data analysis. - Proficiency in using tools like Microsoft Office Suite, SharePoint, and online collaboration platforms. - Experience working in diverse cultural settings, including international or volunteer-based environments. Benefits - Intern will be given a monthly stipend in accordance with the provisions of the UNDP Internship policy. - UNDP accepts no responsibility for the medical and life insurance of the intern or costs arising from accidents and illness incurred during an internship. - All expenses connected with the internship will be borne by the intern, sponsoring government or institutions. - Only shortlisted candidates will be contacted. Equal Opportunity As an equal opportunity employer, UNDP values diversity as an expression of the multiplicity of nations and cultures where we operate. Our employment decisions are based on merit and suitability for the role, without discrimination. Sexual Harassment, Exploitation, and Abuse of Authority UNDP does not tolerate harassment, sexual harassment, exploitation, discrimination and abuse of authority. All selected candidates undergo relevant checks and are expected to adhere to the respective standards and principles. Right to Select Multiple Candidates UNDP reserves the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements. Scam Alert UNDP does not charge a fee at any stage of its recruitment process. For further information, please see www.undp.org/scam-alert.